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Diplomacy in Cyberspace


      Aleks Krotoski
     University of Surrey
       The Guardian
So people are playing games. So what?

•   People are gathering in these spaces
•   People are communicating with one another
•   People are developing meaningful relationships
•   People are creating new understandings

                         • People are participating
But before we get ahead of ourselves…

• The differences between online and offline:
  –   Anonymity
  –   Physical appearance
  –   Physical proximity
  –   Greater transience (more weak ties)
  –   Absence of social cues
So how can the interactions in
      cyberspace be meaningful ?


• In traditional definitions of “community”,
  there’d be no such thing in cyberspace
  – How can you develop meaningful relationships with
    people you’ve never met?
It’s been happening for years




• These virtual worlds are the
  places which the online
  communities are tied to
So how does it happen?
• Virtual worlds are designed that way – people
  must rely upon one another to survive and
  advance

• Anonymity becomes Pseudonymity

• Whatever role trust plays in offline communities,
  it plays in online communities because these
  interactions are human-bound
This is where things get interesting
• Incorporating real-world ritual into the virtual
• Commemorating real-world events
• A non-official policing force in a space where an
  official police are absent
• Representational government for the people by
  the people
• Judicial systems
• Thriving economies worth tens of millions of
  USD
So what does this mean for public
              diplomacy?
• These spaces integrate the functionality of the
  internet, the creativity enabled by digital media
  and the collaborative possibilities offered in the
  networked age
• They are integrated and immersive media
  platforms which encourage active participation,
  collaboration and innovation
• They extend traditional information access, and
  support new ways of creating exchanges and
  experiences for a global population
Some people have chosen to study them
Others have chosen to use them
• Charities                 • Political Parties
  –   Global Kids               – John Edwards 08
  –   UNICEF                    – National Front
  –   American Cancer Society   – UKIP
  –   Childline

                            • N/GOs
• Governments
                                – Centre for Disease
  – Sweden                        Control
  – The Netherlands             – NOAA
                                – World Economic Forum
So how do you do it?

• It’s very easy. It just takes a bit of planning. The
  most important thing to remember is that it all
  comes back to the community

   – What are their social norms?
   – What can you provide which offers value?
   – What can you provide which offers the community a
     stake in how and where you’ll fit into the social
     landscape?
In sum

• Virtual environments are thriving worlds
  populated by tens of millions around the world
• They simulate and stimulate
• People are motivated to participate
• And if you want to get involved, you must too
Thank you


    Aleks Krotoski

   aleks@toastkid.com
http://www.toastkid.com

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Diplomacy in Cyberspace

  • 1. Diplomacy in Cyberspace Aleks Krotoski University of Surrey The Guardian
  • 2. So people are playing games. So what? • People are gathering in these spaces • People are communicating with one another • People are developing meaningful relationships • People are creating new understandings • People are participating
  • 3.
  • 4. But before we get ahead of ourselves… • The differences between online and offline: – Anonymity – Physical appearance – Physical proximity – Greater transience (more weak ties) – Absence of social cues
  • 5. So how can the interactions in cyberspace be meaningful ? • In traditional definitions of “community”, there’d be no such thing in cyberspace – How can you develop meaningful relationships with people you’ve never met?
  • 6. It’s been happening for years • These virtual worlds are the places which the online communities are tied to
  • 7. So how does it happen? • Virtual worlds are designed that way – people must rely upon one another to survive and advance • Anonymity becomes Pseudonymity • Whatever role trust plays in offline communities, it plays in online communities because these interactions are human-bound
  • 8. This is where things get interesting • Incorporating real-world ritual into the virtual • Commemorating real-world events • A non-official policing force in a space where an official police are absent • Representational government for the people by the people • Judicial systems • Thriving economies worth tens of millions of USD
  • 9. So what does this mean for public diplomacy? • These spaces integrate the functionality of the internet, the creativity enabled by digital media and the collaborative possibilities offered in the networked age • They are integrated and immersive media platforms which encourage active participation, collaboration and innovation • They extend traditional information access, and support new ways of creating exchanges and experiences for a global population
  • 10. Some people have chosen to study them
  • 11.
  • 12.
  • 13. Others have chosen to use them • Charities • Political Parties – Global Kids – John Edwards 08 – UNICEF – National Front – American Cancer Society – UKIP – Childline • N/GOs • Governments – Centre for Disease – Sweden Control – The Netherlands – NOAA – World Economic Forum
  • 14. So how do you do it? • It’s very easy. It just takes a bit of planning. The most important thing to remember is that it all comes back to the community – What are their social norms? – What can you provide which offers value? – What can you provide which offers the community a stake in how and where you’ll fit into the social landscape?
  • 15. In sum • Virtual environments are thriving worlds populated by tens of millions around the world • They simulate and stimulate • People are motivated to participate • And if you want to get involved, you must too
  • 16. Thank you Aleks Krotoski aleks@toastkid.com http://www.toastkid.com