SlideShare uma empresa Scribd logo

HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements

•Transferir como PPT, PDF•
•
Alan Dix
Alan Dix

Chapter 13: Socio-organizational issues and stakeholder requirements from Dix, Finlay, Abowd and Beale (2004). Human-Computer Interaction, third edition. Prentice Hall. ISBN 0-13-239864-8. http://www.hcibook.com/e3/

EducaçãoNegóciosTecnologia
1 de 25
chapter 13 socio-organizational issues and stakeholder requirements
socio-organizational issues and stakeholder requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organisational issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict and power ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],?
Organisational structures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Invisible workers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits for all? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Free rider problem ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Critical mass ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Critical mass strong benefit when lots of users .. but little benefit for early users solution – increase zero point benefit
Evaluating the benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
capturing requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
who are the stakeholders? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
who are the stakeholders? Example: Classifying stakeholders – an airline booking system An international airline is considering introducing a new booking system for use by associated travel agents to sell flights directly to the public. Primary stakeholders: travel agency staff, airline booking staff Secondary stakeholders: customers, airline management Tertiary stakeholders: competitors, civil aviation authorities, customers’ travelling companions, airline shareholders Facilitating stakeholders: design team, IT department staff
who are the stakeholders? ,[object Object],[object Object],[object Object],[object Object]
socio-technical modelling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CUSTOM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OSTA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
soft systems methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CATWOE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Participatory design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Participatory Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ETHICS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ethnography ,[object Object],[object Object],[object Object],[object Object],[object Object]
contextual inquiry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recomendados

HCI 3e - Ch 14: Communication and collaboration models
HCI 3e - Ch 14: Communication and collaboration modelsHCI 3e - Ch 14: Communication and collaboration models
HCI 3e - Ch 14: Communication and collaboration modelsAlan Dix
 
Hypertext, multimedia and www
Hypertext, multimedia and wwwHypertext, multimedia and www
Hypertext, multimedia and wwwPhD Research Scholar
 
HCI 3e - Ch 12: Cognitive models
HCI 3e - Ch 12: Cognitive modelsHCI 3e - Ch 12: Cognitive models
HCI 3e - Ch 12: Cognitive modelsAlan Dix
 
Socio organizational issues ppt
Socio organizational issues pptSocio organizational issues ppt
Socio organizational issues ppttamizh arthanari
 
HCI 3e - Ch 15: Task analysis
HCI 3e - Ch 15: Task analysisHCI 3e - Ch 15: Task analysis
HCI 3e - Ch 15: Task analysisAlan Dix
 
HCI - Chapter 3
HCI - Chapter 3HCI - Chapter 3
HCI - Chapter 3Alan Dix
 
HCI 3e - Ch 5: Interaction design basics
HCI 3e - Ch 5: Interaction design basicsHCI 3e - Ch 5: Interaction design basics
HCI 3e - Ch 5: Interaction design basicsAlan Dix
 
HCI - Chapter 2
HCI - Chapter 2HCI - Chapter 2
HCI - Chapter 2Alan Dix
 

Recomendados

HCI 3e - Ch 14: Communication and collaboration models
HCI 3e - Ch 14: Communication and collaboration modelsHCI 3e - Ch 14: Communication and collaboration models
HCI 3e - Ch 14: Communication and collaboration modelsAlan Dix
 
Hypertext, multimedia and www
Hypertext, multimedia and wwwHypertext, multimedia and www
Hypertext, multimedia and wwwPhD Research Scholar
 
HCI 3e - Ch 12: Cognitive models
HCI 3e - Ch 12: Cognitive modelsHCI 3e - Ch 12: Cognitive models
HCI 3e - Ch 12: Cognitive modelsAlan Dix
 
Socio organizational issues ppt
Socio organizational issues pptSocio organizational issues ppt
Socio organizational issues ppttamizh arthanari
 
HCI 3e - Ch 15: Task analysis
HCI 3e - Ch 15: Task analysisHCI 3e - Ch 15: Task analysis
HCI 3e - Ch 15: Task analysisAlan Dix
 
HCI - Chapter 3
HCI - Chapter 3HCI - Chapter 3
HCI - Chapter 3Alan Dix
 
HCI 3e - Ch 5: Interaction design basics
HCI 3e - Ch 5: Interaction design basicsHCI 3e - Ch 5: Interaction design basics
HCI 3e - Ch 5: Interaction design basicsAlan Dix
 
HCI - Chapter 2
HCI - Chapter 2HCI - Chapter 2
HCI - Chapter 2Alan Dix
 
Mobile hci
Mobile hciMobile hci
Mobile hciPhD Research Scholar
 
HCI 3e - Ch 6: HCI in the software process
HCI 3e - Ch 6: HCI in the software processHCI 3e - Ch 6: HCI in the software process
HCI 3e - Ch 6: HCI in the software processAlan Dix
 
Mobile Information Architecture
Mobile Information ArchitectureMobile Information Architecture
Mobile Information ArchitectureLifna C.S
 
HCI - Chapter 6
HCI - Chapter 6HCI - Chapter 6
HCI - Chapter 6Alan Dix
 
Human computer interaction-Memory, Reasoning and Problem solving
Human computer interaction-Memory, Reasoning and Problem solvingHuman computer interaction-Memory, Reasoning and Problem solving
Human computer interaction-Memory, Reasoning and Problem solvingN.Jagadish Kumar
 
Human computer interaction -Input output channel with Scenario
Human computer interaction -Input output channel with ScenarioHuman computer interaction -Input output channel with Scenario
Human computer interaction -Input output channel with ScenarioN.Jagadish Kumar
 
HCI 3e - Ch 19: Groupware
HCI 3e - Ch 19: GroupwareHCI 3e - Ch 19: Groupware
HCI 3e - Ch 19: GroupwareAlan Dix
 
Multimodal Interaction
Multimodal InteractionMultimodal Interaction
Multimodal InteractionMaleeha Khawar Hashmie
 
HCI 3e - Ch 7: Design rules
HCI 3e - Ch 7: Design rulesHCI 3e - Ch 7: Design rules
HCI 3e - Ch 7: Design rulesAlan Dix
 
Hci in software process
Hci in software processHci in software process
Hci in software processrida mariam
 
Wimp interface
Wimp interfaceWimp interface
Wimp interfaceAbrish06
 
HCI 3e - Ch 11: User support
HCI 3e - Ch 11: User supportHCI 3e - Ch 11: User support
HCI 3e - Ch 11: User supportAlan Dix
 
evaluation techniques in HCI
evaluation techniques in HCIevaluation techniques in HCI
evaluation techniques in HCIsawsan slii
 
HCI - Chapter 1
HCI - Chapter 1HCI - Chapter 1
HCI - Chapter 1Alan Dix
 
HCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and designHCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and designAlan Dix
 
drag and drop.pdf
drag and drop.pdfdrag and drop.pdf
drag and drop.pdfPILAMPIRAYAsstProfes
 
HCI 3e - Ch 4: Paradigms
HCI 3e - Ch 4: ParadigmsHCI 3e - Ch 4: Paradigms
HCI 3e - Ch 4: ParadigmsAlan Dix
 
HCI 3e - Ch 8: Implementation support
HCI 3e - Ch 8: Implementation supportHCI 3e - Ch 8: Implementation support
HCI 3e - Ch 8: Implementation supportAlan Dix
 
Hci In The Software Process
Hci In The Software ProcessHci In The Software Process
Hci In The Software Processahmad bassiouny
 
Human computer interaction -Input output channel
Human computer interaction -Input output channelHuman computer interaction -Input output channel
Human computer interaction -Input output channelN.Jagadish Kumar
 
HCI 3e - Ch 9: Evaluation techniques
HCI 3e - Ch 9: Evaluation techniquesHCI 3e - Ch 9: Evaluation techniques
HCI 3e - Ch 9: Evaluation techniquesAlan Dix
 
HCI - Chapter 4
HCI - Chapter 4HCI - Chapter 4
HCI - Chapter 4Alan Dix
 

Mais conteúdo relacionado

Mais procurados

HCI 3e - Ch 6: HCI in the software process
HCI 3e - Ch 6: HCI in the software processHCI 3e - Ch 6: HCI in the software process
HCI 3e - Ch 6: HCI in the software processAlan Dix
 
Mobile Information Architecture
Mobile Information ArchitectureMobile Information Architecture
Mobile Information ArchitectureLifna C.S
 
HCI - Chapter 6
HCI - Chapter 6HCI - Chapter 6
HCI - Chapter 6Alan Dix
 
Human computer interaction-Memory, Reasoning and Problem solving
Human computer interaction-Memory, Reasoning and Problem solvingHuman computer interaction-Memory, Reasoning and Problem solving
Human computer interaction-Memory, Reasoning and Problem solvingN.Jagadish Kumar
 
Human computer interaction -Input output channel with Scenario
Human computer interaction -Input output channel with ScenarioHuman computer interaction -Input output channel with Scenario
Human computer interaction -Input output channel with ScenarioN.Jagadish Kumar
 
HCI 3e - Ch 19: Groupware
HCI 3e - Ch 19: GroupwareHCI 3e - Ch 19: Groupware
HCI 3e - Ch 19: GroupwareAlan Dix
 
HCI 3e - Ch 7: Design rules
HCI 3e - Ch 7: Design rulesHCI 3e - Ch 7: Design rules
HCI 3e - Ch 7: Design rulesAlan Dix
 
Hci in software process
Hci in software processHci in software process
Hci in software processrida mariam
 
Wimp interface
Wimp interfaceWimp interface
Wimp interfaceAbrish06
 
HCI 3e - Ch 11: User support
HCI 3e - Ch 11: User supportHCI 3e - Ch 11: User support
HCI 3e - Ch 11: User supportAlan Dix
 
evaluation techniques in HCI
evaluation techniques in HCIevaluation techniques in HCI
evaluation techniques in HCIsawsan slii
 
HCI - Chapter 1
HCI - Chapter 1HCI - Chapter 1
HCI - Chapter 1Alan Dix
 
HCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and designHCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and designAlan Dix
 
HCI 3e - Ch 4: Paradigms
HCI 3e - Ch 4: ParadigmsHCI 3e - Ch 4: Paradigms
HCI 3e - Ch 4: ParadigmsAlan Dix
 
HCI 3e - Ch 8: Implementation support
HCI 3e - Ch 8: Implementation supportHCI 3e - Ch 8: Implementation support
HCI 3e - Ch 8: Implementation supportAlan Dix
 
Hci In The Software Process
Hci In The Software ProcessHci In The Software Process
Hci In The Software Processahmad bassiouny
 
Human computer interaction -Input output channel
Human computer interaction -Input output channelHuman computer interaction -Input output channel
Human computer interaction -Input output channelN.Jagadish Kumar
 

Mais procurados (20)

Mobile hci
Mobile hciMobile hci
Mobile hci
 
HCI 3e - Ch 6: HCI in the software process
HCI 3e - Ch 6: HCI in the software processHCI 3e - Ch 6: HCI in the software process
HCI 3e - Ch 6: HCI in the software process
 
Mobile Information Architecture
Mobile Information ArchitectureMobile Information Architecture
Mobile Information Architecture
 
HCI - Chapter 6
HCI - Chapter 6HCI - Chapter 6
HCI - Chapter 6
 
Human computer interaction-Memory, Reasoning and Problem solving
Human computer interaction-Memory, Reasoning and Problem solvingHuman computer interaction-Memory, Reasoning and Problem solving
Human computer interaction-Memory, Reasoning and Problem solving
 
Human computer interaction -Input output channel with Scenario
Human computer interaction -Input output channel with ScenarioHuman computer interaction -Input output channel with Scenario
Human computer interaction -Input output channel with Scenario
 
HCI 3e - Ch 19: Groupware
HCI 3e - Ch 19: GroupwareHCI 3e - Ch 19: Groupware
HCI 3e - Ch 19: Groupware
 
Multimodal Interaction
Multimodal InteractionMultimodal Interaction
Multimodal Interaction
 
HCI 3e - Ch 7: Design rules
HCI 3e - Ch 7: Design rulesHCI 3e - Ch 7: Design rules
HCI 3e - Ch 7: Design rules
 
Hci in software process
Hci in software processHci in software process
Hci in software process
 
Wimp interface
Wimp interfaceWimp interface
Wimp interface
 
HCI 3e - Ch 11: User support
HCI 3e - Ch 11: User supportHCI 3e - Ch 11: User support
HCI 3e - Ch 11: User support
 
evaluation techniques in HCI
evaluation techniques in HCIevaluation techniques in HCI
evaluation techniques in HCI
 
HCI - Chapter 1
HCI - Chapter 1HCI - Chapter 1
HCI - Chapter 1
 
HCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and designHCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and design
 
drag and drop.pdf
drag and drop.pdfdrag and drop.pdf
drag and drop.pdf
 
HCI 3e - Ch 4: Paradigms
HCI 3e - Ch 4: ParadigmsHCI 3e - Ch 4: Paradigms
HCI 3e - Ch 4: Paradigms
 
HCI 3e - Ch 8: Implementation support
HCI 3e - Ch 8: Implementation supportHCI 3e - Ch 8: Implementation support
HCI 3e - Ch 8: Implementation support
 
Hci In The Software Process
Hci In The Software ProcessHci In The Software Process
Hci In The Software Process
 
Human computer interaction -Input output channel
Human computer interaction -Input output channelHuman computer interaction -Input output channel
Human computer interaction -Input output channel
 

Destaque

HCI 3e - Ch 9: Evaluation techniques
HCI 3e - Ch 9: Evaluation techniquesHCI 3e - Ch 9: Evaluation techniques
HCI 3e - Ch 9: Evaluation techniquesAlan Dix
 
HCI - Chapter 4
HCI - Chapter 4HCI - Chapter 4
HCI - Chapter 4Alan Dix
 
HCI 3e - Ch 10: Universal design
HCI 3e - Ch 10: Universal designHCI 3e - Ch 10: Universal design
HCI 3e - Ch 10: Universal designAlan Dix
 
HCI 3e - Ch 20: Ubiquitous computing and augmented realities
HCI 3e - Ch 20: Ubiquitous computing and augmented realitiesHCI 3e - Ch 20: Ubiquitous computing and augmented realities
HCI 3e - Ch 20: Ubiquitous computing and augmented realitiesAlan Dix
 
HCI 3e - Ch 17: Models of the system
HCI 3e - Ch 17: Models of the systemHCI 3e - Ch 17: Models of the system
HCI 3e - Ch 17: Models of the systemAlan Dix
 
Mobile Ecosystem
Mobile EcosystemMobile Ecosystem
Mobile EcosystemPragati Rai
 
bad ideas: for creativity and design
bad ideas: for creativity and designbad ideas: for creativity and design
bad ideas: for creativity and designAlan Dix
 
HCI 3e - Ch 18: Modelling rich interaction
HCI 3e - Ch 18: Modelling rich interactionHCI 3e - Ch 18: Modelling rich interaction
HCI 3e - Ch 18: Modelling rich interactionAlan Dix
 
Understanding Stakeholder Needs
Understanding Stakeholder NeedsUnderstanding Stakeholder Needs
Understanding Stakeholder NeedsSandeep Ganji
 
Chapter 1 hci - the human + alan dix
Chapter 1 hci - the human + alan dix Chapter 1 hci - the human + alan dix
Chapter 1 hci - the human + alan dix Hydie Cruz
 
SICSA : Open Data Islands and Communities
SICSA : Open Data Islands and CommunitiesSICSA : Open Data Islands and Communities
SICSA : Open Data Islands and CommunitiesAlan Dix
 
Human-Like Computing and Human-Computer Interaction
Human-Like Computing and Human-Computer InteractionHuman-Like Computing and Human-Computer Interaction
Human-Like Computing and Human-Computer InteractionAlan Dix
 

Destaque (13)

HCI 3e - Ch 9: Evaluation techniques
HCI 3e - Ch 9: Evaluation techniquesHCI 3e - Ch 9: Evaluation techniques
HCI 3e - Ch 9: Evaluation techniques
 
HCI - Chapter 4
HCI - Chapter 4HCI - Chapter 4
HCI - Chapter 4
 
HCI 3e - Ch 10: Universal design
HCI 3e - Ch 10: Universal designHCI 3e - Ch 10: Universal design
HCI 3e - Ch 10: Universal design
 
Hci
HciHci
Hci
 
HCI 3e - Ch 20: Ubiquitous computing and augmented realities
HCI 3e - Ch 20: Ubiquitous computing and augmented realitiesHCI 3e - Ch 20: Ubiquitous computing and augmented realities
HCI 3e - Ch 20: Ubiquitous computing and augmented realities
 
HCI 3e - Ch 17: Models of the system
HCI 3e - Ch 17: Models of the systemHCI 3e - Ch 17: Models of the system
HCI 3e - Ch 17: Models of the system
 
Mobile Ecosystem
Mobile EcosystemMobile Ecosystem
Mobile Ecosystem
 
bad ideas: for creativity and design
bad ideas: for creativity and designbad ideas: for creativity and design
bad ideas: for creativity and design
 
HCI 3e - Ch 18: Modelling rich interaction
HCI 3e - Ch 18: Modelling rich interactionHCI 3e - Ch 18: Modelling rich interaction
HCI 3e - Ch 18: Modelling rich interaction
 
Understanding Stakeholder Needs
Understanding Stakeholder NeedsUnderstanding Stakeholder Needs
Understanding Stakeholder Needs
 
Chapter 1 hci - the human + alan dix
Chapter 1 hci - the human + alan dix Chapter 1 hci - the human + alan dix
Chapter 1 hci - the human + alan dix
 
SICSA : Open Data Islands and Communities
SICSA : Open Data Islands and CommunitiesSICSA : Open Data Islands and Communities
SICSA : Open Data Islands and Communities
 
Human-Like Computing and Human-Computer Interaction
Human-Like Computing and Human-Computer InteractionHuman-Like Computing and Human-Computer Interaction
Human-Like Computing and Human-Computer Interaction
 

Semelhante a HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements

HUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.pptHUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.pptJayaprasanna4
 
HUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.pptHUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.pptJayaprasanna4
 
Roleofsystemanalyst 130123074015-phpapp02
Roleofsystemanalyst 130123074015-phpapp02Roleofsystemanalyst 130123074015-phpapp02
Roleofsystemanalyst 130123074015-phpapp02Lekhanath Pandey
 
Role of system analyst
Role of system analystRole of system analyst
Role of system analystprachi90501
 
Plan design implement
Plan design implementPlan design implement
Plan design implementMR Z
 
The impact of human and organizational factors on the operation of socio
The impact of human and organizational factors on the operation of socioThe impact of human and organizational factors on the operation of socio
The impact of human and organizational factors on the operation of socioIke Nweke
 
Week 7 Github - SI- Architecture.pptx
Week 7 Github - SI- Architecture.pptxWeek 7 Github - SI- Architecture.pptx
Week 7 Github - SI- Architecture.pptxArjayBalberan1
 
Innovation and System Design
Innovation and System DesignInnovation and System Design
Innovation and System DesignIJOAEM Editor
 
Model Based Systems Thinking
Model Based Systems ThinkingModel Based Systems Thinking
Model Based Systems Thinkingsicrcw
 

Semelhante a HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements (20)

e3-chap-13.ppt
e3-chap-13.ppte3-chap-13.ppt
e3-chap-13.ppt
 
E3 chap-13
E3 chap-13E3 chap-13
E3 chap-13
 
Lecture 2
Lecture 2Lecture 2
Lecture 2
 
HUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.pptHUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.ppt
 
HUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.pptHUman computer Interaction Socio-organizational Issues.ppt
HUman computer Interaction Socio-organizational Issues.ppt
 
Roleofsystemanalyst 130123074015-phpapp02
Roleofsystemanalyst 130123074015-phpapp02Roleofsystemanalyst 130123074015-phpapp02
Roleofsystemanalyst 130123074015-phpapp02
 
Chap3 RE elicitation
Chap3 RE elicitationChap3 RE elicitation
Chap3 RE elicitation
 
Role of system analyst
Role of system analystRole of system analyst
Role of system analyst
 
Resg pres apr10
Resg pres apr10Resg pres apr10
Resg pres apr10
 
Building an Information System
Building an Information SystemBuilding an Information System
Building an Information System
 
Plan design implement
Plan design implementPlan design implement
Plan design implement
 
4
44
4
 
James hall ch 13
James hall ch 13James hall ch 13
James hall ch 13
 
The impact of human and organizational factors on the operation of socio
The impact of human and organizational factors on the operation of socioThe impact of human and organizational factors on the operation of socio
The impact of human and organizational factors on the operation of socio
 
Ch02
Ch02Ch02
Ch02
 
Week 7 Github - SI- Architecture.pptx
Week 7 Github - SI- Architecture.pptxWeek 7 Github - SI- Architecture.pptx
Week 7 Github - SI- Architecture.pptx
 
Innovation and System Design
Innovation and System DesignInnovation and System Design
Innovation and System Design
 
Systems concept
Systems conceptSystems concept
Systems concept
 
Model Based Systems Thinking
Model Based Systems ThinkingModel Based Systems Thinking
Model Based Systems Thinking
 
W3 requirements engineering processes
W3 requirements engineering processesW3 requirements engineering processes
W3 requirements engineering processes
 

Mais de Alan Dix

CDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbers
CDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbersCDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbers
CDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbersAlan Dix
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Human-Centred Artificial Intelligence – Malta 2024
Human-Centred Artificial Intelligence – Malta 2024Human-Centred Artificial Intelligence – Malta 2024
Human-Centred Artificial Intelligence – Malta 2024Alan Dix
 
The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024Alan Dix
 
Qualitative–Quantitative reasoning and lightweight numbers
Qualitative–Quantitative reasoning and lightweight numbersQualitative–Quantitative reasoning and lightweight numbers
Qualitative–Quantitative reasoning and lightweight numbersAlan Dix
 
Invited talk at Diversifying Knowledge Production in HCI
Invited talk at Diversifying Knowledge Production in HCIInvited talk at Diversifying Knowledge Production in HCI
Invited talk at Diversifying Knowledge Production in HCIAlan Dix
 
Exceptional Experiences for Everyone
Exceptional Experiences for EveryoneExceptional Experiences for Everyone
Exceptional Experiences for EveryoneAlan Dix
 
Inclusivity and AI: opportunity or threat
Inclusivity and AI: opportunity or threatInclusivity and AI: opportunity or threat
Inclusivity and AI: opportunity or threatAlan Dix
 
Hidden Figures architectural challenges to expose parameters lost in code
Hidden Figures architectural challenges to expose parameters lost in codeHidden Figures architectural challenges to expose parameters lost in code
Hidden Figures architectural challenges to expose parameters lost in codeAlan Dix
 
ChatGPT, Culture and Creativity simulacrum and alterity
ChatGPT, Culture and Creativity simulacrum and alterityChatGPT, Culture and Creativity simulacrum and alterity
ChatGPT, Culture and Creativity simulacrum and alterityAlan Dix
 
Why pandemics and climate change are hard to understand and make decision mak...
Why pandemics and climate change are hard to understand and make decision mak...Why pandemics and climate change are hard to understand and make decision mak...
Why pandemics and climate change are hard to understand and make decision mak...Alan Dix
 
Beyond the Wireframe: tools to design, analyse and prototype physical devices
Beyond the Wireframe: tools to design, analyse and prototype physical devicesBeyond the Wireframe: tools to design, analyse and prototype physical devices
Beyond the Wireframe: tools to design, analyse and prototype physical devicesAlan Dix
 
Forever Cyborgs – a long view on physical-digital interaction
Forever Cyborgs – a long view on physical-digital interactionForever Cyborgs – a long view on physical-digital interaction
Forever Cyborgs – a long view on physical-digital interactionAlan Dix
 
Truth in an Age of Information
Truth in an Age of InformationTruth in an Age of Information
Truth in an Age of InformationAlan Dix
 
Rome Seminar: Designing User Interactions with AI
Rome Seminar: Designing User Interactions with AIRome Seminar: Designing User Interactions with AI
Rome Seminar: Designing User Interactions with AIAlan Dix
 
Tools and technology to support rich community heritage
Tools and technology to support rich community heritageTools and technology to support rich community heritage
Tools and technology to support rich community heritageAlan Dix
 
Maps with Meaning
Maps with MeaningMaps with Meaning
Maps with MeaningAlan Dix
 
Democratising Digitisation Tools to Support Small Community Archives
Democratising Digitisation Tools to Support Small Community ArchivesDemocratising Digitisation Tools to Support Small Community Archives
Democratising Digitisation Tools to Support Small Community ArchivesAlan Dix
 
Follow your nose: history frames the future
Follow your nose: history frames the futureFollow your nose: history frames the future
Follow your nose: history frames the futureAlan Dix
 

Mais de Alan Dix (20)

CDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbers
CDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbersCDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbers
CDT Away Day Talk: Qualitative–Quantitative reasoning and lightweight numbers
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Human-Centred Artificial Intelligence – Malta 2024
Human-Centred Artificial Intelligence – Malta 2024Human-Centred Artificial Intelligence – Malta 2024
Human-Centred Artificial Intelligence – Malta 2024
 
The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024
 
Qualitative–Quantitative reasoning and lightweight numbers
Qualitative–Quantitative reasoning and lightweight numbersQualitative–Quantitative reasoning and lightweight numbers
Qualitative–Quantitative reasoning and lightweight numbers
 
Invited talk at Diversifying Knowledge Production in HCI
Invited talk at Diversifying Knowledge Production in HCIInvited talk at Diversifying Knowledge Production in HCI
Invited talk at Diversifying Knowledge Production in HCI
 
Exceptional Experiences for Everyone
Exceptional Experiences for EveryoneExceptional Experiences for Everyone
Exceptional Experiences for Everyone
 
Inclusivity and AI: opportunity or threat
Inclusivity and AI: opportunity or threatInclusivity and AI: opportunity or threat
Inclusivity and AI: opportunity or threat
 
Hidden Figures architectural challenges to expose parameters lost in code
Hidden Figures architectural challenges to expose parameters lost in codeHidden Figures architectural challenges to expose parameters lost in code
Hidden Figures architectural challenges to expose parameters lost in code
 
ChatGPT, Culture and Creativity simulacrum and alterity
ChatGPT, Culture and Creativity simulacrum and alterityChatGPT, Culture and Creativity simulacrum and alterity
ChatGPT, Culture and Creativity simulacrum and alterity
 
Why pandemics and climate change are hard to understand and make decision mak...
Why pandemics and climate change are hard to understand and make decision mak...Why pandemics and climate change are hard to understand and make decision mak...
Why pandemics and climate change are hard to understand and make decision mak...
 
Beyond the Wireframe: tools to design, analyse and prototype physical devices
Beyond the Wireframe: tools to design, analyse and prototype physical devicesBeyond the Wireframe: tools to design, analyse and prototype physical devices
Beyond the Wireframe: tools to design, analyse and prototype physical devices
 
Forever Cyborgs – a long view on physical-digital interaction
Forever Cyborgs – a long view on physical-digital interactionForever Cyborgs – a long view on physical-digital interaction
Forever Cyborgs – a long view on physical-digital interaction
 
Truth in an Age of Information
Truth in an Age of InformationTruth in an Age of Information
Truth in an Age of Information
 
Rome Seminar: Designing User Interactions with AI
Rome Seminar: Designing User Interactions with AIRome Seminar: Designing User Interactions with AI
Rome Seminar: Designing User Interactions with AI
 
Tools and technology to support rich community heritage
Tools and technology to support rich community heritageTools and technology to support rich community heritage
Tools and technology to support rich community heritage
 
Maps with Meaning
Maps with MeaningMaps with Meaning
Maps with Meaning
 
Democratising Digitisation Tools to Support Small Community Archives
Democratising Digitisation Tools to Support Small Community ArchivesDemocratising Digitisation Tools to Support Small Community Archives
Democratising Digitisation Tools to Support Small Community Archives
 
Follow your nose: history frames the future
Follow your nose: history frames the futureFollow your nose: history frames the future
Follow your nose: history frames the future
 

Último

9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room service9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfchloefrazer622
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajanpragatimahajan3
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...fonyou31
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingTeacherCyreneCayanan
 

Último (20)

9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room service9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room service
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdf
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 

HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements

  • 1. chapter 13 socio-organizational issues and stakeholder requirements
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Critical mass strong benefit when lots of users .. but little benefit for early users solution – increase zero point benefit
  • 11.
  • 12.
  • 13.
  • 14. who are the stakeholders? Example: Classifying stakeholders – an airline booking system An international airline is considering introducing a new booking system for use by associated travel agents to sell flights directly to the public. Primary stakeholders: travel agency staff, airline booking staff Secondary stakeholders: customers, airline management Tertiary stakeholders: competitors, civil aviation authorities, customers’ travelling companions, airline shareholders Facilitating stakeholders: design team, IT department staff
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.