If you have to make an insurance claim, then you should be aware of the things that you can do to expedite your claim and get the best possible settlement.

1. How to win your insurance claim
Get the best possible insurance claim
When the worst happens. We are here to help. Expect more and get it.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

2. How to win your insurance claim
Get the best possible insurance claim
These days we know that insurance companies aren't so happy to pay out on your
claims, so you need to make sure that before you put in a claim, you dot the I's and
cross the T's.
Here is a list of things that you should consider when
putting in your insurance claim.
1. Check your insurance policy
You need to make sure that you are covered for the claim
that you are about to make. Check the fine print and then
check it again. You will find that there are clauses and
loopholes that will stop them from paying out, so make
sure that you are covered before going through the
rigmarole of claiming only to be told, that you don't have
a case.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

3. 2. Stick to the rules
The last thing your insurance company wants is for
you to submit your claim in your way. If they want
you to ring to start the ball rolling on the claim, then
ring them. If they want you to fill in a 10 page
document, then fill in the 10 page document. Start
the process off in the right way and they are more
likely to listen to your problem.
3. Don't bend the truth
Insurance companies know when you are lying ‐ it is
their job to spot and so are extremely vigilant. Even
what you see as a simple exaggeration, can land you
in hot water, so don't be tempted to lie by adding
your computer to the list. Even if just a small part of
the claim is false, then the whole claims can be
rejected.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

4. 4. Information overload
Provide as much information as possible to ensure
that your claim is taken seriously. Insurers like to
have as much information as possible, mainly
because they are looking for reasons to reject the
claim, so be precise and helpful.
5. Keep in touch
Keep in touch with your insurance company, as they
will be doing all that they can to drag their feet as
delaying payments, boosts their profits. With this in
mind, make sure that you are chasing your insurer
whenever you feel that they are stalling.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

5. 6. Money for nothing
Don't expect to make money on your claim. The
insurance payout should put you back in the same
position that you were in prior to the burglary, fire or
flood. It is worth remembering that you will have an
excess to pay and therefore could in fact work out
worse off.
7. Learn to complain
If you are not happy, then complain. But there is an
art to it and you should ask for a copy for their
complaints procedure. Follow this as the guild lines
have set out and mention that you intend to go to
the FOS ‐ Financial Ombudsman Service.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

6. 8. Get a professional in
Before you get to number 7, and if you are struggling
or the thought of dealing with your insurance
company if making you feel as sick as the day the
disaster struck, then you should talk to a
professional. Loss Assessors work for you, only you,
and help to expedite your claim. An insurance
company will employ a loss adjuster, so why
shouldn't you have a professional on your side as
well.
It is often advantageous to employ a loss assessor if
your claim is significantly large. A loss assessor will
take a small percentage of the pay out, so it is at
their benefit to get you the best possible settlement
and they will also take the pressure off you in making
the claim.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

7. Contact AKA Assisted Claims
If you need the help of a Loss Assessor, then contact AKA Assisted Claims today.
Head Office
Half Crown House
26 Old Steine
Brighton
East Sussex
BN1 1EL
Telephone Number
Local: 0845 686 0845
Fax Number
01273 666840
Email
info@aka‐assistedclaims.co.uk
Website
www.aka‐assistedclaims.co.uk
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk