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Quality Management
Objectives ,[object Object],[object Object],[object Object],[object Object]
Topics covered ,[object Object],[object Object],[object Object],[object Object]
Software quality management ,[object Object],[object Object],[object Object]
What is quality? ,[object Object],[object Object],[object Object],[object Object],[object Object]
The quality compromise ,[object Object],[object Object]
Scope of quality management ,[object Object],[object Object]
Quality management activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality management and software development
[object Object],[object Object],[object Object],Process and product quality
Process-based quality ,[object Object],[object Object],[object Object],[object Object],[object Object]
Process-based quality
[object Object],[object Object],[object Object],[object Object],Practical process quality
[object Object],[object Object],[object Object],[object Object],Quality assurance and standards
[object Object],[object Object],[object Object],Importance of standards
Product and process standards
Problems with standards ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Standards development
ISO 9000 ,[object Object],[object Object],[object Object],[object Object]
ISO 9001
ISO 9000 certification ,[object Object],[object Object],[object Object]
ISO 9000 and quality management
Documentation standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Documentation process
Document standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Document interchange standards ,[object Object],[object Object],[object Object]
Quality planning ,[object Object],[object Object],[object Object]
Quality plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Software quality attributes
Quality control ,[object Object],[object Object],[object Object],[object Object]
Quality reviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of review
[object Object],[object Object],[object Object],Quality reviews
Review functions ,[object Object],[object Object],[object Object]
Quality reviews ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Review results
Software measurement and metrics ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Software metric
Predictor and control metrics
[object Object],[object Object],[object Object],[object Object],Metrics assumptions
Internal and external attributes
The measurement process ,[object Object],[object Object],[object Object]
Product measurement process
Data collection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Data accuracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Product metrics
Dynamic and static metrics ,[object Object],[object Object],[object Object],[object Object]
Software product metrics
Object-oriented metrics
Measurement analysis ,[object Object],[object Object],[object Object],[object Object]
Measurement surprises ,[object Object],[object Object],[object Object]
Key points ,[object Object],[object Object],[object Object],[object Object]
Key points ,[object Object],[object Object],[object Object]

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Quality Mangt