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AIPMM Webinar Series
www.aipmm.com
© AIPMM 2014

www.aipmm.com
© AIPMM 2014

www.aipmm.com
The Hub Of All Things Product Management

 Founded 1998, AIPMM has certified product team
professionals in nearly 70 countries
 World’s largest professional association for product
management, product marketing, and brand management
 Provides globally recognized certifications:
• Certified Product Manager
• Certified Product Marketing Manager
• Agile Certified Product Manager
• Certified Innovation Leader
• Certified Brand Manager
© AIPMM 2014

www.aipmm.com
Tweet!
Use
AIPMM:
ProdBOK®:

#AIPMM
#ProdBOK

Follow
Steve Johnson
Hector Del Castillo:
AIPMM:

@sjohnson717
@hmdelcastillo
@AIPMM

© AIPMM 2014

www.aipmm.com
Participate and Win!
• Win a copy of the Guide to the Product
Management and Marketing Body of
Knowledge (ProdBOK®)

Available at Amazon.com,
Keyword: ProdBOK

© AIPMM 2014

www.aipmm.com
Today’s Speaker
Moderator:

Hector Del Castillo, AIPMM Moderator
Presenter:

Steve Johnson
Applied Frameworks
sjohnson@AppliedFrameworks.com
@sjohnson717
+1-571-249-1717
© AIPMM 2014

www.aipmm.com
From Fragile to Agile
Steven Johnson
sjohnson@AppliedFrameworks.com
Twitter @sjohnson717
+1-571-249-1717

Based on “From Fragile to Agile” at
http://appliedframeworks.com/publications
Adapt to changing requirements
Those who cannot remember
the past are condemned to
repeat it.
George Santayana
Companies can be
agile too!
But with agile methods,
we can also build the
wrong product faster
than ever.
Just enough process

Product

Business

Promotion

Market

Business

Sales

Market

Operations

Define

Design & deliver

Refine
Before: focus on product

Product

Business

Promotion

Market

Business

Sales

Market

Operations

Define

Design & deliver

Refine
Now: extend your view

Product

Business

Promotion

Market

Business

Sales

Market

Operations

Define

Design & deliver

Refine
Performance retrospective

Product

Business

Promotion

Market

Business

Sales

Market

Operations

Define

Design & deliver

Refine
“What would you say you do here?”
product
manager

product
owner
Technology expertise
Expertise

Dev

PM
Sales

Products
Technology expertise
Expertise

Dev

PO

PM

Sales

Products
Areas of expertise
Business

Domain

Market

Technology
Examples of expertise
BUSINESS

MARKET

DOMAIN

TECHNOLOGY

Analysis

Brazil

Security

Usage
scenarios

Research

India

Fraud

Key
capabilities

Pricing

Universities

Education

Future
capabilities

Planning

Hospitals

Healthcare

Competition
Areas of expertise

Business expert

Market expert

Domain expert

Technology expert
Combining areas
of expertise

Business expert

Domain expert

Technology expert

Market expert
Combining areas
of expertise

Business expert

Domain expert

Technology expert

Market expert
Assessments
Business

Market

Internal

Tech

External

Domain
Professional growth
Business

Market

Internal

Tech

External

Domain
Working with other teams

How large
should a product
management
team be?

business analyst
or product
owner

Mktg

Exec

product
marketing
manager

Product
management
sales engineer
Dev

Sales
5 living documents







Product canvas
Portfolio roadmap
Product priority list
Promotional priority list
Financial model

http://www.flickr.com/photos/mybloodyself/432436545/
5 fundamental principles










Create a few living
documents
Do it right (once),
so you don’t do it over
Re-use methods
whenever possible
Do more of what’s
working, and stop the
rest
Look at everything
from the buyer’s view
http://www.flickr.com/photos/30160115@N04/4326672445/
1.

2.

3.

4.

5.

Assign
responsibilities
Define your ideal
planning process
Meet your market
with qualitative
interviews
Plan and execute a
quantitative survey
Refresh and
prioritize your
roadmap or backlog

6.

7.

8.

9.

Create/revise
your buyer and user
personas
Learn to write
clear requirements
Create/revise
product
positioning
Reassess and
identify areas for
improvement
Before: focus on product

Product

Business

Promotion

Market

Business

Sales

Market

Operations

Define

Design & deliver

Refine
Now: extend your view

Product

Business

Promotion

Market

Business

Sales

Market

Operations

Define

Design & deliver

Refine
Prepared for

Applied Frameworks Planning Canvas™

By

Copyright © 2012-2013 Applied Frameworks, LLC

PORTFOLIO
 Expertise: Business
 Roles & responsibilities
 Strategy Canvas (BOS)
 Growth-Share Matrix (BCG)
 Three Horizons (TCG)
 Product/Market matrix (Ansoff)

PRODUCT
 Expertise: Technology
 Buyer & User Personas
 Feature priority list (backlog)

MARKET PERFORMANCE
 Expertise: Market
 Customer profiles
 Market review

Competencies
 Authority
 Systems
 Passion
 Innovation
 Research
 Expertise

PROMOTION
 Expertise: Market
 Buyer journeys
 Messaging plan
 Promotional priority list
 Launch plan

BUSINESS PERFORMANCE
 Expertise: Business
 Process retrospective
 Business review

MARKET
 Expertise: Market
 Feasibility assessment
 Competitive landscape
 Research methods

SELLING
 Expertise: Market
 Buyer profiles
 Sales enablement priority list
 Pricing & discounting schedules

PERSONAL
People skills
 Speaking truth to power
 Influence through reason
 Influence through emotion
 Influence through authority
 Team building

BUSINESS
 Expertise: Business
 Portfolio/product roadmap
 Business canvas

SUPPORT & OPERATIONS
 Expertise: Technology
 Operations plan
 Delivery plan

Define

Design & deliver

Organizational growth
 Systems thinking
 Personal mastery
 Mental models
 Shared vision
 Team learning

Refine
1311
1

People must
know why they’re
changing

2

People must have
the skills, tools, and
coaching to change

http://www.flickr.com/photos/thomashawk/2442371176/

3

People they
respect must
support the change
From Fragile to Agile


Today’s agile
development methods
are great but don’t miss
the forest for the trees.


Moving from Fragile to Agile



Planning beyond the product
team



Four types of product
management expertise



Defining your ideal team

Download it now at http://appliedframeworks.com/publications


Most organizations
need a small
number of living
documents—fewer
than 10
 Define

your idea-toproduct and go-tomarket processes



Create a world-class
product playbook
 Assign

roles and
responsibilities
 Audit planning
processes
 Create artifacts
designed for your
business
Q&A
Moderator:

Hector Del Castillo, AIPMM Moderator
Presenter:

Steve Johnson
Applied Frameworks
sjohnson@AppliedFrameworks.com
@sjohnson717
+1-571-249-1717
© AIPMM 2014

www.aipmm.com
Upcoming Courses
Course & Location
Dates
ACPM® Certification Prep Course & Exam
San Jose, CA
Jan 24, 2014
McLean, VA
Mar 7, 2014
CPM® Certification Prep Course & Exam
San Jose, CA
McLean, VA

Jan 20-21, 2014
Mar 3-4, 2014

CPMM® Certification Prep Course & Exam
San Jose, CA
Jan 22-23, 2014
McLean, VA
Mar 5-6, 2014

Days Time
F
F

8:30 am – 5 pm
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T, W
M,T

8:30 am – 5 pm
8:30 am – 5 pm

W, Th 8:30 am – 5 pm
W, Th 8:30 am – 5 pm

Follow the links above for more information, or contact:
certification@aipmm.com.
© AIPMM 2014

www.aipmm.com
Please Join Us Again!
Myths That Will Harm Your Product and Your Career
The Missing P: Product

Jan 17th, 12 pm ET
Jan 24th, 12 pm ET

AIPMM Webinar Series:
http://aipmm.com/aipmm_webinars/

Global Product Management Talk:
http://www.blogtalkradio.com/prodmgmttalk

Stay Informed!
Announcements:

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Call For Speakers:

http://www.boldpm.com/call_for_speakers

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Certification:

http://aipmm.com/html/certification/

© AIPMM 2014

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