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Q3 2012
Manpower
Employment
Outlook Survey
Global
Q3/12
Manpower Employment Outlook Survey Global




Contents	

Global Employment Outlook	                     1
International Comparisons – Americas
International Comparisons – Asia Pacific
International Comparisons – EMEA	



About the Survey	                              12

About ManpowerGroupTM	                         13
Global Employment Outlook
ManpowerGroup                                                     time frame from a continuing pattern of growing
                                                                  confidence among employers.
interviewed over 65,000                                           Worldwide, hiring expectations are strongest in India,
                                                                  Taiwan and Brazil where booming demand among
employers across 41                                               employers in the Services sector continues to generate
                                                                  brisk hiring activity. Not surprisingly, the debt crisis
countries and territories                                         continues to weigh on the confidence of employers
                                                                  throughout the globe, but especially in the eurozone.
to measure employer hiring                                        Employers in Greece, Ireland and Spain report the least

expectations* between July                                        optimistic global hiring plans.
                                                                  Across the Americas, employers report positive Net
and September 2012.                                               Employment Outlooks in all 10 countries surveyed.
                                                                  Job prospects are weakest in Argentina following four
All participants were asked, “How do you anticipate               consecutive quarters of steadily declining Outlooks
total employment at your location to change in the three          and strongest in Brazil despite employers reporting
months to the end of September 2012 as compared to                moderate declines both quarter-over-quarter and
the current quarter?”                                             year-over-year. Hiring plans in the U.S. are the most
According to the Manpower Employment Outlook Survey,              optimistic since Quarter 3 2008 following three
ManpowerGroup’s quarterly survey of employer hiring               consecutive quarters of incremental improvements.
confidence, third-quarter hiring activity is expected to          Meanwhile, employers in India again report the strongest
slow from last year at this time in the majority of countries     hiring plans globally. The hiring pace is expected to
and territories surveyed. The research reveals few clear          remain vigorous, and the promise of continuing prosperity
signs of notable traction in the labor market, and employers      is encouraging many Indian nationals to return to India in
are evidently adopting an intermittent hiring approach in         order to take advantage of opportunities and potentially
response to economic uncertainty both at home and                 more job security. Conversely, the hiring pace in Australia
abroad. However, despite the general weakening trend,             is expected to slow down for the fifth consecutive quarter,
employers still report varying degrees of positive hiring         although employers do anticipate some opportunities to
activity in 33 of the 41 countries and territories. Employers     open up for job seekers in the Finance, Insurance & Real
in 32 countries and territories anticipate relatively stable or   Estate sector.
improved hiring activity compared to the second quarter.          Hiring plans throughout much of EMEA continue to remain
Hiring expectations weaken, however, in 26 countries              reserved against the backdrop of uncertainty associated
and territories compared to last year at this time.               with the debt crisis and persistently high levels of
The research identifies several noteworthy third-quarter          unemployment—particularly among the region’s youth.
developments; these include the continued robust levels           Furthermore, there appears to be little progress toward
of confidence reported by employers in India, contrasted          structural growth policy reforms. This, combined with
with signs that the German labor market is losing steam as        recent announcements that the United Kingdom and
employers there report their weakest Net Employment               the Netherlands have again slipped into recession,
Outlook in almost three years. Meanwhile, job seekers in          indicates that debt issues will continue to plague
the U.S. are expected to benefit during the July-September        employer confidence in the foreseeable future.
                                                                  * Commentary is based on seasonally adjusted data where available.


Survey Respondents by Region
                                                                  Research for the Quarter 3 2012 Manpower Employment
                                                                  Outlook Survey involved surveying over 65,000 human
                                                                  resources directors and senior hiring managers from
                      Asia Pacific
                         25%                                      public and private organizations worldwide. 45% of
                                                                  respondents come from 10 countries in the Americas;
     Americas                                                     25% from eight countries and territories across Asia
      45%
                                                                  Pacific; and 30% from 23 countries in EMEA.
                      EMEA
                       30%




                                                                                                                                   1
Manpower Employment Outlook Survey Global


                                              Net Employment Outlook                                   Qtr on Qtr Change             Yr on Yr Change
                        Quarter 3 2011            Quarter 2 2012             Quarter 3 2012            Q2 2012 to Q3 2012           Q3 2011 to Q3 2012
                                %                         %                       %
    Americas
    Argentina                18 (21)1                  15 (13)1                   7 (10)1                      -8 (-3)1                  -11 (-11)1
    Brazil                     37                        39                         31                           -8                          -6
    Canada                   22 (16)1                  16 (13)1                   18 (12)1                     2 (-1)1                     -4 (-4)1
    Colombia                   18                        18                         20                            2                           2
    Costa Rica               18 (21)1                  14 (16)1                   10 (13)1                     -4 (-3)1                    -8 (-8)1
    Guatemala                11 (12)1                  13 (14)1                   11 (12)1                     -2 (-2)1                     0 (0)1
    Mexico                   16 (15)1                  15 (14)1                   16 (15)1                      1 (1)1                      0 (0)1
    Panama                     19                        16                         22                            6                          3
    Peru                     15 (16)1                  23 (26)1                   21 (22)1                     -2 (-4)1                    6 (6)1
    United States            12 (8)1                   12 (10)1                   15 (11)1                      3 (1)1                     3 (3)1


    Asia Pacific
    Australia                17 (18)1                  13 (12)1                   9 (10)1                      -4 (-2)1                    -8 (-8)1
    China                    19 (23)1                  19 (20)1                  17 (20)1                      -2 (0)1                     -2 (-3)1
    Hong Kong                21 (20)1                   8 (9)1                   15 (14)1                      7 (5)1                      -6 (-6)1
    India                    47 (44)1                  48 (49)1                  53 (50)1                      5 (1)1                       6 (6)1
    Japan                     5 (9) 1                  23 (11)1                  8 (12)1                      -15 (1)1                      3 (3)1
    New Zealand              17 (18)1                  18 (17)1                  16 (17)1                      -2 (0)1                     -1 (-1)1
    Singapore                29 (29)1                  20 (20)1                  23 (23)1                      3 (3)1                      -6 (-6)1
    Taiwan                   39 (36)1                  36 (33)1                  40 (37)1                      4 (4)1                       1 (1)1


    EMEA*
    Austria                  10 (8)1                     8 (6)1                    9 (7)1                       1 (1)1                     -1 (-1)1
                                      1                        1                          1                              1
    Belgium                   8 (8)                      4 (3)                     2 (2)                       -2 (-1)                     -6 (-6)1
    Bulgaria                   14                          8                        13                            5                          -1
    Czech Republic            3 (1)1                    -3 (-4)1                   1 (-1)1                      4 (3)1                     -2 (-2)1
                                      1
    France                    6 (5)                      2 (2)1                    4 (2)1                       2 (0)1                     -2 (-3)1
                                          1
    Germany                  14 (12)                    7 (6)  1
                                                                                   3 (1)  1
                                                                                                               -4 (-5)   1
                                                                                                                                          -11 (-11)1
    Greece                   -5 (-9)1                 -11 (-12)1                 -9 (-13)1                      2 (-1)1                    -4 (-4)1
    Hungary                     1                         -3                         -2                           1                           -3
    Ireland                  -1 (-4)1                   -3 (-3)1                  -3 (-6)1                     0 (-3)1                     -2 (-2)1
    Israel                      –                         17                        17                            0                           –
    Italy                    -4 (-6)1                   -1 (-2)1                  -1 (-2)1                      0 (0)1                      3 (4)1
    Netherlands               4 (4)1                     0 (0)1                   -1 (-1)1                     -1 (-1)1                    -5 (-5)1
    Norway                   12 (10)1                    8 (9)1                    8 (8)1                       0 (-1)1                    -4 (-2)1
    Poland                   14 (10)1                    6 (6)1                    10 (6)1                     4 (0)1                      -4 (-4)1
                                          1
    Romania                  20 (11)                    9 (11)1                   17 (10)1                     8 (-1)1                     -3 (-1)1
    Slovakia                    –                          2                          5                           3                           –
    Slovenia                    7                          9                          9                           0                           2
    South Africa              -1 (1)1                   0 (-2)1                     4 (6)1                     4 (8)1                       5 (5)1
    Spain                    -7 (-9)1                   -8 (-8)1                  -4 (-6)1                     4 (2)1                       3 (3)1
    Sweden                   12 (10)1                   11 (9)1                     8 (6)1                     -3 (-3)1                    -4 (-4)1
                                      1
    Switzerland               4 (7)                     2 (0)1                     -3 (0)1                      -5 (0)1                    -7 (-7)1
    Turkey                     35                        26                          27                           1                          -8
    UK                        4 (3)1                    2 (2)1                      3 (1)1                     1 (-1)1                     -1 (-2)1
*EMEA – Europe, Middle East and Africa.
1. Number in parentheses is the Net Employment Outlook when adjusted to remove the impact of seasonal variations in hiring activity. Please note that this data
is not available for all countries as a minimum of 17 quarters worth of data is required.




2
Quarter-on-Quarter                                                            Year-on-Year
   Movement                                                                    Movement
            STRONGER                                                                   STRONGER
   South Africa               8 pts.                                          India                        6 pts.
   Panama                     6 pts.*                                         Peru                         6 pts.
   Bulgaria                   5 pts.*                                         South Africa                 5 pts.
   Hong Kong                  5 pts.                                          Italy                        4 pts.
   Taiwan                     4 pts.                                          Japan                        3 pts.
   Czech Republic             3 pts.                                          Panama                       3 pts.*
   Singapore                  3 pts.                                          Spain                        3 pts.
   Slovakia                   3 pts.*                                         United States                3 pts.
   Colombia                   2 pts.*                                         Colombia                     2 pts.*
   Spain                      2 pts.                                          Slovenia                     2 pts.*
   Austria                    1 pt.                                           Taiwan                       1 pt.
   Hungary                    1 pt.*                                          Guatemala                    0 pts.
   India                      1 pt.                                           Mexico                       0 pts.
   Japan                      1 pt.                                           Austria                     -1 pt.
   Mexico                     1 pt.                                           Bulgaria                    -1 pt.*
   Turkey                     1 pt.*                                          New Zealand                 -1 pt.
   United States              1 pt.                                           Romania                     -1 pt.
   China                      0 pts.                                          Czech Republic              -2 pts.
   France                     0 pts.                                          Ireland                     -2 pts.
   Israel                     0 pts.*                                         Norway                      -2 pts.
   Italy                      0 pts.                                          United Kingdom              -2 pts.
   New Zealand                0 pts.                                          China                       -3 pts.
   Poland                     0 pts.                                          France                      -3 pts.
   Slovenia                   0 pts.*                                         Hungary                     -3 pts.*
   Switzerland                0 pts.                                          Canada                      -4 pts.
   Belgium                   -1 pt.                                           Greece                      -4 pts.
   Canada                    -1 pt.                                           Poland                      -4 pts.
   Greece                    -1 pt.                                           Sweden                      -4 pts.
   Netherlands               -1 pt.                                           Netherlands                 -5 pts.
   Norway                    -1 pt.                                           Belgium                     -6 pts.
   Romania                   -1 pt.                                           Brazil                      -6 pts.*
   United Kingdom            -1 pt.                                           Hong Kong                   -6 pts.
   Australia                 -2 pts.                                          Singapore                   -6 pts.
   Guatemala                 -2 pts.                                          Switzerland                 -7 pts.
   Argentina                 -3 pts.                                          Australia                   -8 pts.
   Costa Rica                -3 pts.                                          Costa Rica                  -8 pts.
   Ireland                   -3 pts.                                          Turkey                      -8 pts.*
   Sweden                    -3 pts.                                          Argentina                  -11 pts.
   Peru                      -4 pts.                                          Germany                    -11 pts.
   Germany                   -5 pts.
                                                                                          WEAKER
   Brazil                    -8 pts.*

              WEAKER


  41 Countries and Territories                                              39 Countries and Territories**
   *Indicates unadjusted data.
  **Year-on-year unavailable for Israel and Slovakia which participated for the first time in Q4 2011.
                                                                                                                     3
Manpower Employment Outlook Survey Global


International Comparisons – Americas
Nearly 30,000 employers from 10 countries in North,                          Meanwhile, the upbeat Outlook reported in the United
Central and South America were interviewed to measure                        States is led by demand in the Leisure & Hospitality and
hiring activity in Quarter 3 2012. The hiring pace is                        Professional & Business Services sectors. Although the
expected to remain positive in each country through                          U.S. Outlook continues a steady pattern of improvement,
the next three months, and Net Employment Outlooks                           the results have not translated to meaningful job creation,
improve or remain stable in five of the 10 countries                         yet there are definite signs that there are a growing number
quarter-over-quarter. In a comparison with Quarter 3 2011,                   of opportunities for job seekers with the right skill sets.
Outlooks improve or remain stable in six of the 10 countries.
                                                                             Optimism among Peruvian employers improves moderately
Opportunities for job seekers are expected to be strongest
                                                                             in a year-over-year comparison, and employers anticipate
in Brazil, Panama and Peru, and weakest in Argentina
                                                                             an active hiring pace in most of the country’s industry
and the United States, although the U.S. Outlook is
                                                                             sectors and regions; opportunities for job seekers are
the strongest reported since Quarter 3 2008.
                                                                             expected to be strongest in the Finance, Insurance & Real
Bullish hiring expectations in the Finance, Insurance &                      Estate sector, and hiring plans in the Manufacturing
Real Estate industry sector are contributing to Brazil’s                     and Transportation & Utilities sectors are the strongest
bright Outlook; government measures here to cut interest                     in approximately four years. And as they have in seven
rates and encourage consumer spending and growth are                         of the eight previous quarters, Canadian employers in
evidently beginning to have an impact. Despite reporting                     the Mining sector continue to report the strongest
the strongest forecast in the Americas, the Outlook from                     hiring plans in the country, although government reports
Brazilian employers—as well as those in Argentina—is                         indicate that demand for skilled workers is expected
notably more cautious than three months ago and is the                       to outstrip the supply and compel employers to look
weakest forecast since Quarter 1 2010.                                       beyond their own borders to locate suitable talent.

Argentina                                                                    Brazil
    50                                                                         50

    40                                                                         40

    30                                                                         30

    20                                                                         20

    10                                                                         10

     0                                                                          0

 -10                                                                          -10
               Seasonally Adjusted Outlook         Net Employment Outlook                                                       Net Employment Outlook
 -20                                                                          -20
         2003 2004   2005   2006   2007   2008   2009   2010   2011   2012          2003 2004   2005    2006    2007   2008   2009   2010   2011   2012
Argentina joined the survey in Q1 2007.                                      Brazil joined the survey in Q4 2009.


Canada                                                                       Colombia
    50                                                                         50

    40                                                                         40

    30                                                                         30

    20                                                                         20

    10                                                                         10

     0                                                                          0

 -10                                                                          -10
              Seasonally Adjusted Outlook          Net Employment Outlook                                                       Net Employment Outlook
 -20                                                                          -20
         2003 2004   2005   2006   2007   2008   2009   2010   2011   2012          2003 2004   2005    2006    2007   2008   2009   2010   2011   2012
                                                                             Colombia joined the survey in Q4 2008.
4
Costa Rica                                                                    Guatemala
  50                                                                            50

  40                                                                            40

  30                                                                            30

  20                                                                            20

  10                                                                            10

   0                                                                             0

 -10                                                                           -10
            Seasonally Adjusted Outlook             Net Employment Outlook                 Seasonally Adjusted Outlook           Net Employment Outlook
 -20                                                                           -20
       2003 2004   2005   2006   2007      2008   2009   2010   2011   2012          2003 2004   2005   2006   2007     2008   2009   2010   2011   2012
Costa Rica joined the survey in Q3 2006.                                      Guatemala joined the survey in Q2 2008.



Mexico                                                                        Panama
  50                                                                            60

  40                                                                            50
                                                                                40
  30
                                                                                30
  20
                                                                                20
  10
                                                                                10
   0
                                                                                 0
 -10                                                                           -10
            Seasonally Adjusted Outlook             Net Employment Outlook                                                       Net Employment Outlook
 -20                                                                           -20
       2003 2004   2005   2006   2007      2008   2009   2010   2011   2012          2003 2004   2005   2006   2007     2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                              Panama joined the survey in Q2 2010.



Peru                                                                          USA
  60                                                                            50

  50                                                                            40
  40
                                                                                30
  30
                                                                                20
  20
                                                                                10
  10
                                                                                 0
   0
 -10                                                                           -10
            Seasonally Adjusted Outlook             Net Employment Outlook                Seasonally Adjusted Outlook            Net Employment Outlook
 -20                                                                           -20
       2003 2004   2005   2006   2007      2008   2009   2010   2011   2012          2003 2004   2005   2006   2007     2008   2009   2010   2011   2012
Peru joined the survey in Q2 2006.                                            No bar indicates Net Employment Outlook of zero.




                                                                                                                                                           5
Manpower Employment Outlook Survey Global


International Comparisons – Asia Pacific
ManpowerGroup interviewed more than 16,000                                   Rapid job growth is also expected in the Retail sector, due
employers across Australia, China, Hong Kong, India,                         partly to the relaxed legislation regarding single-brand
Japan, New Zealand, Singapore and Taiwan to measure                          retail; growth in the sector is causing structural talent
anticipated hiring activity in the July-September time                       shortages that the Retailers Association of India hopes
frame. Positive hiring plans are reported throughout the                     to remedy by training five million people over the next
region with employers in India, Taiwan and Singapore                         five years.
anticipating the strongest hiring intentions.
                                                                             Demand in the Services sector is also fueling optimism
With the exception of Australia, hiring expectations improve                 in Taiwan as employers in the thriving Tourism segment
or remain stable from three months ago in each of the                        struggle to find the right talent. Meanwhile, the strong
region’s labor markets. However, in a year-over-year                         third-quarter forecasts in mainland China’s Chonqing,
comparison, Net Employment Outlooks weaken in five                           Wuhan and Suzhou regions reflect how companies are
of eight countries and territories; the most notable decline                 moving operations inland to the Central & West region
in hiring sentiment is reported by employers in Australia                    from the country’s coastal hubs as a means of offsetting
where job prospects weaken across all industry sectors.                      labor arbitrage.

Opportunities for job seekers are again expected to be                       Elsewhere in the region, Japan’s Outlook has climbed
strongest in India where the Outlook now matches the                         steadily for three years and is now the strongest since the
most optimistic forecast reported by the country’s                           third quarter of 2008. The effects of the rebuilding effort
employers. Notably, India’s employers have now reported                      following last year’s tsunami and a boost in consumer
the most optimistic hiring plans among all of the countries                  spending is manifesting itself in steady improvements
and territories surveyed for three consecutive quarters.                     to Japan’s Construction and Retail sectors. Confidence
Additionally, Net Employment Outlooks in three industry                      among the country’s employers is also boosting hiring
sectors match or exceed the strongest forecasts on record.                   intentions in the Manufacturing sector to the strongest
Hiring in the Services sector continues to be strong.                        level in more than four years.

Australia                                                                    China
    50                                                                         50

    40                                                                         40

    30                                                                         30

    20                                                                         20

    10                                                                         10

    0                                                                           0

 -10                                                                          -10
              Seasonally Adjusted Outlook          Net Employment Outlook                Seasonally Adjusted Outlook          Net Employment Outlook
 -20                                                                          -20
         2003 2004   2005   2006   2007   2008   2009   2010   2011   2012          2003 2004   2005   2006   2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                             China joined the survey in Q2 2005.




6
Hong Kong                                                                   India
 50                                                                           50

 40                                                                           40

 30                                                                           30

 20                                                                           20

 10                                                                           10

   0                                                                           0

 -10                                                                         -10
            Seasonally Adjusted Outlook            Net Employment Outlook                Seasonally Adjusted Outlook           Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005    2006   2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                            India joined the survey in Q3 2005.


Japan                                                                       New Zealand
 50                                                                           50

 40                                                                           40

 30                                                                           30

 20                                                                           20

 10                                                                           10

   0                                                                           0

 -10                                                                         -10
            Seasonally Adjusted Outlook            Net Employment Outlook                Seasonally Adjusted Outlook           Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005    2006   2007   2008   2009   2010   2011   2012
                                                                            New Zealand joined the survey in Q2 2004.
                                                                            No bar indicates Net Employment Outlook of zero.



Singapore                                                                   Taiwan
  70                                                                          50
  60
  50                                                                          40
  40
  30                                                                          30
  20
                                                                              20
  10
   0                                                                          10
 -10
 -20                                                                           0
 -30
 -40                                                                         -10
 -50        Seasonally Adjusted Outlook            Net Employment Outlook                Seasonally Adjusted Outlook           Net Employment Outlook
 -60                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005    2006   2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                            Taiwan joined the survey in Q2 2005.




                                                                                                                                                        7
Manpower Employment Outlook Survey Global


International Comparisons – EMEA
Approximately 19,500 employers across 23 countries                           and hiring plans are at their weakest since the Dutch
in the Europe, Middle East and Africa (EMEA) region                          survey began in 2003.
were interviewed to gauge anticipated hiring activity
                                                                             Employer hiring sentiment in the UK remains tepid as
for Quarter 3 2012.
                                                                             the country unexpectedly slipped into its second official
The short-term hiring forecast across the EMEA region                        recession in four years following a larger than anticipated
is relatively stable or improved from the second quarter                     slump in financial services, oil and gas extraction and
in 20 of the 23 countries. However, Net Employment                           construction. Still, opportunities do exist for those with
Outlooks weaken in 17 countries in a year-over-year                          in-demand skill sets. This is especially true for top-level
comparison. The region’s hiring plans are strongest in                       engineers; employers in nearly half of the UK’s engineering
Turkey, Israel, Bulgaria, Romania, Slovenia and Norway,                      firms currently experience difficulty in their attempts to
and are weakest in Greece.                                                   find suitable senior-level engineers, and more than a
                                                                             third complain that less-experienced recruits often fail
The buoyant forecast in Turkey is partially due to
                                                                             to meet their requirements.
optimism in the Public & Social sector as employers
respond to the Labor Ministry’s approval of funding for                      Despite one of the lowest unemployment rates on the
34,000 new positions in government combined with an                          European continent, the labor market in Switzerland remains
aggressive recruitment initiative for Education. Meanwhile,                  stagnant. There are encouraging signs that investments
optimism is notably weaker in Germany as many large                          in the Construction sector may increase, triggered by low
companies plan downsizings in the months ahead; Net                          interest rates. However, these developments have yet to
Employment Outlooks fall in all but one industry sector                      spark a corresponding uptick in hiring as the Construction
year-over-year. Similarly, hiring plans in the Netherlands                   sector Outlook sinks to its weakest level since the Swiss
remain subdued as employers there report their first                         survey began.
negative forecast since the second quarter of 2010.
                                                                             Europe’s debt crisis continues to place a drag on regional
Meanwhile, employer sentiment in the Manufacturing
                                                                             hiring intentions—all seven countries reporting negative
sector has now declined for four consecutive quarters
                                                                             third-quarter hiring intentions are in the region.

Austria                                                                      Belgium
    50                                                                         50

    40                                                                         40

    30                                                                         30

    20                                                                         20

    10                                                                         10

    0                                                                           0

 -10                                                                          -10
              Seasonally Adjusted Outlook          Net Employment Outlook                Seasonally Adjusted Outlook            Net Employment Outlook
 -20                                                                          -20
         2003 2004   2005   2006   2007   2008   2009   2010   2011   2012          2003 2004   2005   2006   2007   2008   2009    2010   2011   2012
No bar indicates Net Employment Outlook of zero.                             No bar indicates Net Employment Outlook of zero.




8
Bulgaria                                                                    Czech Republic
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10                                                                         -10
                                                   Net Employment Outlook                Seasonally Adjusted Outlook           Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006    2007   2008   2009   2010   2011   2012          2003 2004   2005    2006    2007   2008   2009   2010   2011   2012
Bulgaria joined the survey in Q1 2011.                                      Czech Republic joined the survey in Q2 2008.

France                                                                      Germany
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10                                                                         -10
             Seasonally Adjusted Outlook           Net Employment Outlook                Seasonally Adjusted Outlook           Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006    2007   2008   2009   2010   2011   2012          2003 2004   2005    2006    2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.

Greece                                                                      Hungary
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10          Seasonally Adjusted Outlook                                    -10
               Net Employment Outlook                                                       Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006    2007   2008   2009   2010   2011   2012          2003 2004   2005    2006    2007   2008   2009   2010   2011   2012
Greece joined the survey in Q2 2008.                                        Hungary joined the survey in Q3 2009.
No bar indicates Net Employment Outlook of zero.                            No bar indicates Net Employment Outlook of zero.

Ireland                                                                     Israel
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10                                                                         -10
            Seasonally Adjusted Outlook            Net Employment Outlook                                                      Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006    2007   2008   2009   2010   2011   2012          2003 2004   2005    2006    2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                            Israel joined the survey in Q4 2011.                                         9
Italy                                                                       Netherlands
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10                                                                         -10
             Seasonally Adjusted Outlook           Net Employment Outlook               Seasonally Adjusted Outlook            Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005   2006    2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                            No bar indicates Net Employment Outlook of zero.

Norway                                                                      Poland
 50                                                                           50

 40                                                                           40

 30                                                                           30

 20                                                                           20

 10                                                                           10

   0                                                                           0

 -10                                                                         -10
            Seasonally Adjusted Outlook            Net Employment Outlook                Seasonally Adjusted Outlook           Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005   2006    2007   2008   2009   2010   2011   2012
                                                                            Poland joined the survey in Q2 2008.

Romania                                                                     Slovakia
 50                                                                           50

 40                                                                           40

 30                                                                           30

 20                                                                           20

 10                                                                           10

   0                                                                           0

 -10                                                                         -10
             Seasonally Adjusted Outlook           Net Employment Outlook                                                      Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005   2006    2007   2008   2009   2010   2011   2012
Romania joined the survey in Q2 2008.                                       Slovakia joined the survey in Q4 2011.
No bar indicates Net Employment Outlook of zero.

Slovenia                                                                    South Africa
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10                                                                         -10
                                                   Net Employment Outlook               Seasonally Adjusted Outlook            Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005   2006    2007   2008   2009   2010   2011   2012
Slovenia joined the survey in Q1 2011.                                      South Africa joined the survey in Q4 2006.
No bar indicates Net Employment Outlook of zero.                            No bar indicates Net Employment Outlook of zero.
Spain                                                                       Sweden
 50                                                                           50

 40                                                                           40

 30                                                                           30

 20                                                                           20

 10                                                                           10

   0                                                                           0

 -10                                                                         -10
            Seasonally Adjusted Outlook            Net Employment Outlook               Seasonally Adjusted Outlook            Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005   2006    2007   2008   2009   2010   2011   2012
No bar indicates Net Employment Outlook of zero.                            No bar indicates Net Employment Outlook of zero.


Switzerland                                                                 Turkey
  50                                                                          50

  40                                                                          40

  30                                                                          30

  20                                                                          20

  10                                                                          10

   0                                                                           0

 -10                                                                         -10
            Seasonally Adjusted Outlook            Net Employment Outlook                                                      Net Employment Outlook
 -20                                                                         -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012          2003 2004   2005   2006    2007   2008   2009   2010   2011   2012
Switzerland joined the survey in Q3 2005.                                   Turkey joined the survey in Q1 2011.
No bar indicates Net Employment Outlook of zero.

UK
  50

  40

  30

  20

  10

   0

 -10
            Seasonally Adjusted Outlook            Net Employment Outlook
 -20
       2003 2004   2005   2006   2007   2008   2009    2010   2011   2012
No bar indicates Net Employment Outlook of zero.




                                                                                                                                                        11
Manpower Employment Outlook Survey Global


About the Survey
The Manpower Employment Outlook Survey is conducted
quarterly to measure employers’ intentions to increase or
                                                                   Net Employment Outlook
decrease the number of employees in their workforces during        Throughout this report, we use the term “Net Employment
the next quarter. The survey has been running for 50 years         Outlook.” This figure is derived by taking the percentage of
and is one of the most trusted surveys of employment activity      employers anticipating an increase in hiring activity and subtracting
in the world. Various factors underpin the success of the          from this the percentage of employers that expect to see a
Manpower Employment Outlook Survey:                                decrease in employment at their location in the next quarter.
                                                                   The result of this calculation is the Net Employment Outlook.
Unique: It is unparalleled in its size, scope, longevity and
area of focus.                                                     Seasonal Adjustment
Projective: The Manpower Employment Outlook Survey                 Seasonal adjustments have been applied to the data for
is the most extensive, forward-looking employment survey           Argentina, Australia, Austria, Belgium, Canada, Costa Rica,
in the world, asking employers to forecast employment over         China, the Czech Republic, France, Germany, Greece,
the next quarter. In contrast, other surveys and studies focus     Guatemala, Hong Kong, India, Ireland, Italy, Japan, Mexico,
on retrospective data to report on what occurred in the past.      Netherlands, New Zealand, Norway, Peru, Poland, Romania,
                                                                   Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan,
Independent: The survey is conducted with a representative
                                                                   the United Kingdom and the United States to provide
sample of employers from throughout the countries in which
                                                                   additional insight into the survey data. These adjustments
it is conducted. The survey participants are not derived from
                                                                   make it possible to review the data without the employment
Manpower’s customer base.
                                                                   fluctuations that normally occur at the same time each year,
Robust: The survey is based on interviews with over 65,000         thus providing a clearer picture of the data over time.
public and private employers across 41 countries and territories   ManpowerGroup intends to add seasonal adjustments to the
to measure anticipated employment trends each quarter.             data for other countries in the future, as more historical data
This sample allows for analysis to be performed across specific    is compiled. Note that in Quarter 2 2008, ManpowerGroup
sectors and regions to provide more detailed information.          adopted the TRAMO-SEATS method of seasonal adjustment
Focused: For five decades the survey has derived all of its        for data.
information from a single question.
                                                                   History of the Survey
Survey Question                                                         First generation of the Manpower Employment Outlook
                                                                   1962	
All employers participating in the survey worldwide are asked           Survey launched in the United States and Canada.
the same question, “How do you anticipate total employment              ManpowerGroup’s United Kingdom operation launches
                                                                   1966	
at your location to change in the three months to the end of            the equivalent of the United States survey, naming the
September 2012 as compared to the current quarter?”                     report the Quarterly Survey of Employment Prospects. The
                                                                        survey adopts the same forward-looking research format
Methodology                                                             as the United States survey and is the first of its kind in
                                                                        Europe.
The Manpower Employment Outlook Survey is conducted
using a validated methodology, in accordance with the highest           Second generation of the Manpower Employment
                                                                   1976	
standards in market research. The research team for the                 Outlook Survey launched in the United States and
41 countries and territories where the survey is currently              Canada. Research methodology is updated to evolve
conducted includes ManpowerGroup’s internal research team               with advancements in the field of market research.
and Infocorp Ltd. The survey has been structured to be             2002	 anpowerGroup United Kingdom’s Quarterly Survey
                                                                        M
representative of each national economy. The margin of                  of Employment Prospects is updated to adopt an
error for all national, regional and global data is not greater         enhanced research methodology. ManpowerGroup’s
than +/- 3.9%.                                                          operations in Mexico and Ireland launch the survey in
                                                                        their respective countries.
                                                                   2003	 hird generation of the Manpower Employment Outlook
                                                                        T
                                                                        Survey is launched, expanding the program to a total
                                                                        of 18 countries and territories worldwide: Australia,
                                                                        Austria, Belgium, Canada, France, Germany, Hong Kong,
                                                                        Ireland, Italy, Japan, Mexico, Netherlands, Norway,
                                                                        Singapore, Spain, Sweden, the United Kingdom and
                                                                        the United States.

12
2004	 anpowerGroup operations in New Zealand launch the
     M                                                            2009	 anpowerGroup operations in Hungary and Brazil
                                                                       M
     Manpower Employment Outlook Survey.                               launch the Manpower Employment Outlook Survey.
2005	 anpowerGroup operations in China, India, Switzerland
     M                                                                 ManpowerGroup’s Panama operation launches the
                                                                  2010	
     and Taiwan launch the Manpower Employment Outlook                 Manpower Employment Outlook Survey, expanding the
     Survey.                                                           program total to 36 countries and territories worldwide.
2006	 anpowerGroup operations in Costa Rica, Peru
     M                                                                 Peru adds seasonally adjusted data in the second
     and South Africa join the survey program. Surveys                 quarter. Costa Rica adds seasonally adjusted data in
     in Australia, Austria, Belgium, France, Germany, Hong             the fourth quarter.
     Kong, Ireland, Italy, Japan, Mexico, Netherlands,                 Beginning in the first quarter, operations in Bulgaria,
                                                                  2011	
     Norway, Singapore, Spain and Sweden add seasonally                Slovenia and Turkey join the Manpower Employment
     adjusted data in the third quarter.                               Outlook Survey. Additionally, seasonally adjusted data
     ManpowerGroup operations in Argentina launch the
2007	                                                                 is added in the first quarter for Argentina and South Africa.
     Manpower Employment Outlook Survey. The survey                    Israel and Slovakia launch the Manpower Employment
     in New Zealand adds seasonally adjusted data in the               Outlook Survey in the fourth quarter.
     first quarter.                                                    Beginning in the second quarter, ManpowerGroup
                                                                  2012	
2008	 anpowerGroup operations in Colombia, the Czech
     M                                                                 operations in the Czech Republic, Greece, Guatemala,
     Republic, Greece, Guatemala, Poland and Romania join              Poland and Romania initiate reporting of seasonally
     the survey program. China and Taiwan add seasonally               adjusted data.
     adjusted data in the second quarter. India and Switzerland
     add seasonally adjusted data in the third quarter.




About ManpowerGroupTM
ManpowerGroup™ (NYSE: MAN), the world leader in innovative workforce solutions, creates and delivers high-impact solutions
that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our
$22 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in
the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and
development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world’s largest and
industry-leading network of nearly 3,900 offices in over 80 countries and territories, generating a dynamic mix of an unmatched
global footprint with valuable insight and local expertise to meet the needs of its 400,000 clients per year, across all industry
sectors, small and medium-sized enterprises, local, multinational and global companies. By connecting our deep understanding
of human potential to the ambitions of clients, ManpowerGroup helps the organizations and individuals we serve achieve more
than they imagined – because their success leads to our success. And by creating these powerful connections, we create power
that drives organizations forward, accelerates personal success and builds more sustainable communities. We help power the
world of work. The ManpowerGroup suite of solutions is offered through ManpowerGroup™ Solutions, Manpower®, Experis™
and Right Management®. Learn more about how ManpowerGroup can help you win in the Human Age at www.manpowergroup.com.
ManpowerGroup is the most trusted brand in the industry, and was once again the only company in our industry to be named
to the Ethisphere Institute's 2012 World's Most Ethical Companies list for our proven commitment to ethical business practices,
including an outstanding commitment to ethical leadership, compliance practices and corporate social responsibility.
In January 2011, at the World Economic Forum Annual Meeting in Davos, Switzerland, ManpowerGroup announced the world
has entered the Human Age, where talent has replaced capital as the key competitive differentiator. This concept of talentism
as the new capitalism continues to resonate and was echoed as a core theme of the 2012 Annual Meeting of the World
Economic Forum in Davos. Learn more about this new age at www.manpowergroup.com/humanage.
Gain access to ManpowerGroup’s extensive thought leadership papers, annual Talent Shortage surveys and the Manpower
Employment Outlook Survey, one of the most trusted indices of employment activity in the world, via the ManpowerGroup
World of Work Insight iPad application. This thought leadership app explores the challenges faced by employers navigating
the changing world of work and provides in-depth commentary, analysis, insight and advice on strategies for success.
Follow ManpowerGroup Chairman and CEO Jeff Joerres on Twitter: twitter.com/manpowergroupjj. Joerres is one of only six
Fortune 500 CEOs who leverages a Twitter account to get his message out.
ManpowerGroup, 100 Manpower Place, Milwaukee, WI 53212, USA
Tel: +1 414 906 1000
www.manpowergroup.com

© 2012, ManpowerGroup. All rights reserved.

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3Q12 Global Manpower Employment Outlook Survey

  • 2. Q3/12 Manpower Employment Outlook Survey Global Contents Global Employment Outlook 1 International Comparisons – Americas International Comparisons – Asia Pacific International Comparisons – EMEA About the Survey 12 About ManpowerGroupTM 13
  • 3. Global Employment Outlook ManpowerGroup time frame from a continuing pattern of growing confidence among employers. interviewed over 65,000 Worldwide, hiring expectations are strongest in India, Taiwan and Brazil where booming demand among employers across 41 employers in the Services sector continues to generate brisk hiring activity. Not surprisingly, the debt crisis countries and territories continues to weigh on the confidence of employers throughout the globe, but especially in the eurozone. to measure employer hiring Employers in Greece, Ireland and Spain report the least expectations* between July optimistic global hiring plans. Across the Americas, employers report positive Net and September 2012. Employment Outlooks in all 10 countries surveyed. Job prospects are weakest in Argentina following four All participants were asked, “How do you anticipate consecutive quarters of steadily declining Outlooks total employment at your location to change in the three and strongest in Brazil despite employers reporting months to the end of September 2012 as compared to moderate declines both quarter-over-quarter and the current quarter?” year-over-year. Hiring plans in the U.S. are the most According to the Manpower Employment Outlook Survey, optimistic since Quarter 3 2008 following three ManpowerGroup’s quarterly survey of employer hiring consecutive quarters of incremental improvements. confidence, third-quarter hiring activity is expected to Meanwhile, employers in India again report the strongest slow from last year at this time in the majority of countries hiring plans globally. The hiring pace is expected to and territories surveyed. The research reveals few clear remain vigorous, and the promise of continuing prosperity signs of notable traction in the labor market, and employers is encouraging many Indian nationals to return to India in are evidently adopting an intermittent hiring approach in order to take advantage of opportunities and potentially response to economic uncertainty both at home and more job security. Conversely, the hiring pace in Australia abroad. However, despite the general weakening trend, is expected to slow down for the fifth consecutive quarter, employers still report varying degrees of positive hiring although employers do anticipate some opportunities to activity in 33 of the 41 countries and territories. Employers open up for job seekers in the Finance, Insurance & Real in 32 countries and territories anticipate relatively stable or Estate sector. improved hiring activity compared to the second quarter. Hiring plans throughout much of EMEA continue to remain Hiring expectations weaken, however, in 26 countries reserved against the backdrop of uncertainty associated and territories compared to last year at this time. with the debt crisis and persistently high levels of The research identifies several noteworthy third-quarter unemployment—particularly among the region’s youth. developments; these include the continued robust levels Furthermore, there appears to be little progress toward of confidence reported by employers in India, contrasted structural growth policy reforms. This, combined with with signs that the German labor market is losing steam as recent announcements that the United Kingdom and employers there report their weakest Net Employment the Netherlands have again slipped into recession, Outlook in almost three years. Meanwhile, job seekers in indicates that debt issues will continue to plague the U.S. are expected to benefit during the July-September employer confidence in the foreseeable future. * Commentary is based on seasonally adjusted data where available. Survey Respondents by Region Research for the Quarter 3 2012 Manpower Employment Outlook Survey involved surveying over 65,000 human resources directors and senior hiring managers from Asia Pacific 25% public and private organizations worldwide. 45% of respondents come from 10 countries in the Americas; Americas 25% from eight countries and territories across Asia 45% Pacific; and 30% from 23 countries in EMEA. EMEA 30% 1
  • 4. Manpower Employment Outlook Survey Global Net Employment Outlook Qtr on Qtr Change Yr on Yr Change Quarter 3 2011 Quarter 2 2012 Quarter 3 2012 Q2 2012 to Q3 2012 Q3 2011 to Q3 2012 % % % Americas Argentina 18 (21)1 15 (13)1 7 (10)1 -8 (-3)1 -11 (-11)1 Brazil 37 39 31 -8 -6 Canada 22 (16)1 16 (13)1 18 (12)1 2 (-1)1 -4 (-4)1 Colombia 18 18 20 2 2 Costa Rica 18 (21)1 14 (16)1 10 (13)1 -4 (-3)1 -8 (-8)1 Guatemala 11 (12)1 13 (14)1 11 (12)1 -2 (-2)1 0 (0)1 Mexico 16 (15)1 15 (14)1 16 (15)1 1 (1)1 0 (0)1 Panama 19 16 22 6 3 Peru 15 (16)1 23 (26)1 21 (22)1 -2 (-4)1 6 (6)1 United States 12 (8)1 12 (10)1 15 (11)1 3 (1)1 3 (3)1 Asia Pacific Australia 17 (18)1 13 (12)1 9 (10)1 -4 (-2)1 -8 (-8)1 China 19 (23)1 19 (20)1 17 (20)1 -2 (0)1 -2 (-3)1 Hong Kong 21 (20)1 8 (9)1 15 (14)1 7 (5)1 -6 (-6)1 India 47 (44)1 48 (49)1 53 (50)1 5 (1)1 6 (6)1 Japan 5 (9) 1 23 (11)1 8 (12)1 -15 (1)1 3 (3)1 New Zealand 17 (18)1 18 (17)1 16 (17)1 -2 (0)1 -1 (-1)1 Singapore 29 (29)1 20 (20)1 23 (23)1 3 (3)1 -6 (-6)1 Taiwan 39 (36)1 36 (33)1 40 (37)1 4 (4)1 1 (1)1 EMEA* Austria 10 (8)1 8 (6)1 9 (7)1 1 (1)1 -1 (-1)1 1 1 1 1 Belgium 8 (8) 4 (3) 2 (2) -2 (-1) -6 (-6)1 Bulgaria 14 8 13 5 -1 Czech Republic 3 (1)1 -3 (-4)1 1 (-1)1 4 (3)1 -2 (-2)1 1 France 6 (5) 2 (2)1 4 (2)1 2 (0)1 -2 (-3)1 1 Germany 14 (12) 7 (6) 1 3 (1) 1 -4 (-5) 1 -11 (-11)1 Greece -5 (-9)1 -11 (-12)1 -9 (-13)1 2 (-1)1 -4 (-4)1 Hungary 1 -3 -2 1 -3 Ireland -1 (-4)1 -3 (-3)1 -3 (-6)1 0 (-3)1 -2 (-2)1 Israel – 17 17 0 – Italy -4 (-6)1 -1 (-2)1 -1 (-2)1 0 (0)1 3 (4)1 Netherlands 4 (4)1 0 (0)1 -1 (-1)1 -1 (-1)1 -5 (-5)1 Norway 12 (10)1 8 (9)1 8 (8)1 0 (-1)1 -4 (-2)1 Poland 14 (10)1 6 (6)1 10 (6)1 4 (0)1 -4 (-4)1 1 Romania 20 (11) 9 (11)1 17 (10)1 8 (-1)1 -3 (-1)1 Slovakia – 2 5 3 – Slovenia 7 9 9 0 2 South Africa -1 (1)1 0 (-2)1 4 (6)1 4 (8)1 5 (5)1 Spain -7 (-9)1 -8 (-8)1 -4 (-6)1 4 (2)1 3 (3)1 Sweden 12 (10)1 11 (9)1 8 (6)1 -3 (-3)1 -4 (-4)1 1 Switzerland 4 (7) 2 (0)1 -3 (0)1 -5 (0)1 -7 (-7)1 Turkey 35 26 27 1 -8 UK 4 (3)1 2 (2)1 3 (1)1 1 (-1)1 -1 (-2)1 *EMEA – Europe, Middle East and Africa. 1. Number in parentheses is the Net Employment Outlook when adjusted to remove the impact of seasonal variations in hiring activity. Please note that this data is not available for all countries as a minimum of 17 quarters worth of data is required. 2
  • 5. Quarter-on-Quarter Year-on-Year Movement Movement STRONGER STRONGER South Africa 8 pts. India 6 pts. Panama 6 pts.* Peru 6 pts. Bulgaria 5 pts.* South Africa 5 pts. Hong Kong 5 pts. Italy 4 pts. Taiwan 4 pts. Japan 3 pts. Czech Republic 3 pts. Panama 3 pts.* Singapore 3 pts. Spain 3 pts. Slovakia 3 pts.* United States 3 pts. Colombia 2 pts.* Colombia 2 pts.* Spain 2 pts. Slovenia 2 pts.* Austria 1 pt. Taiwan 1 pt. Hungary 1 pt.* Guatemala 0 pts. India 1 pt. Mexico 0 pts. Japan 1 pt. Austria -1 pt. Mexico 1 pt.  Bulgaria -1 pt.* Turkey 1 pt.* New Zealand -1 pt. United States 1 pt. Romania -1 pt. China 0 pts. Czech Republic -2 pts. France 0 pts. Ireland -2 pts. Israel 0 pts.* Norway -2 pts. Italy 0 pts.     United Kingdom -2 pts. New Zealand 0 pts. China -3 pts. Poland 0 pts. France -3 pts. Slovenia 0 pts.* Hungary -3 pts.* Switzerland 0 pts. Canada -4 pts. Belgium -1 pt. Greece -4 pts. Canada -1 pt. Poland -4 pts. Greece -1 pt. Sweden -4 pts. Netherlands -1 pt. Netherlands -5 pts. Norway -1 pt. Belgium -6 pts. Romania -1 pt. Brazil -6 pts.* United Kingdom -1 pt. Hong Kong -6 pts. Australia -2 pts. Singapore -6 pts. Guatemala -2 pts. Switzerland -7 pts. Argentina -3 pts. Australia -8 pts. Costa Rica -3 pts. Costa Rica -8 pts. Ireland -3 pts. Turkey -8 pts.* Sweden -3 pts. Argentina -11 pts. Peru -4 pts. Germany -11 pts. Germany -5 pts. WEAKER Brazil -8 pts.* WEAKER 41 Countries and Territories 39 Countries and Territories** *Indicates unadjusted data. **Year-on-year unavailable for Israel and Slovakia which participated for the first time in Q4 2011. 3
  • 6. Manpower Employment Outlook Survey Global International Comparisons – Americas Nearly 30,000 employers from 10 countries in North, Meanwhile, the upbeat Outlook reported in the United Central and South America were interviewed to measure States is led by demand in the Leisure & Hospitality and hiring activity in Quarter 3 2012. The hiring pace is Professional & Business Services sectors. Although the expected to remain positive in each country through U.S. Outlook continues a steady pattern of improvement, the next three months, and Net Employment Outlooks the results have not translated to meaningful job creation, improve or remain stable in five of the 10 countries yet there are definite signs that there are a growing number quarter-over-quarter. In a comparison with Quarter 3 2011, of opportunities for job seekers with the right skill sets. Outlooks improve or remain stable in six of the 10 countries. Optimism among Peruvian employers improves moderately Opportunities for job seekers are expected to be strongest in a year-over-year comparison, and employers anticipate in Brazil, Panama and Peru, and weakest in Argentina an active hiring pace in most of the country’s industry and the United States, although the U.S. Outlook is sectors and regions; opportunities for job seekers are the strongest reported since Quarter 3 2008. expected to be strongest in the Finance, Insurance & Real Bullish hiring expectations in the Finance, Insurance & Estate sector, and hiring plans in the Manufacturing Real Estate industry sector are contributing to Brazil’s and Transportation & Utilities sectors are the strongest bright Outlook; government measures here to cut interest in approximately four years. And as they have in seven rates and encourage consumer spending and growth are of the eight previous quarters, Canadian employers in evidently beginning to have an impact. Despite reporting the Mining sector continue to report the strongest the strongest forecast in the Americas, the Outlook from hiring plans in the country, although government reports Brazilian employers—as well as those in Argentina—is indicate that demand for skilled workers is expected notably more cautious than three months ago and is the to outstrip the supply and compel employers to look weakest forecast since Quarter 1 2010. beyond their own borders to locate suitable talent. Argentina Brazil 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Argentina joined the survey in Q1 2007. Brazil joined the survey in Q4 2009. Canada Colombia 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Colombia joined the survey in Q4 2008. 4
  • 7. Costa Rica Guatemala 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Costa Rica joined the survey in Q3 2006. Guatemala joined the survey in Q2 2008. Mexico Panama 50 60 40 50 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. Panama joined the survey in Q2 2010. Peru USA 60 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Peru joined the survey in Q2 2006. No bar indicates Net Employment Outlook of zero. 5
  • 8. Manpower Employment Outlook Survey Global International Comparisons – Asia Pacific ManpowerGroup interviewed more than 16,000 Rapid job growth is also expected in the Retail sector, due employers across Australia, China, Hong Kong, India, partly to the relaxed legislation regarding single-brand Japan, New Zealand, Singapore and Taiwan to measure retail; growth in the sector is causing structural talent anticipated hiring activity in the July-September time shortages that the Retailers Association of India hopes frame. Positive hiring plans are reported throughout the to remedy by training five million people over the next region with employers in India, Taiwan and Singapore five years. anticipating the strongest hiring intentions. Demand in the Services sector is also fueling optimism With the exception of Australia, hiring expectations improve in Taiwan as employers in the thriving Tourism segment or remain stable from three months ago in each of the struggle to find the right talent. Meanwhile, the strong region’s labor markets. However, in a year-over-year third-quarter forecasts in mainland China’s Chonqing, comparison, Net Employment Outlooks weaken in five Wuhan and Suzhou regions reflect how companies are of eight countries and territories; the most notable decline moving operations inland to the Central & West region in hiring sentiment is reported by employers in Australia from the country’s coastal hubs as a means of offsetting where job prospects weaken across all industry sectors. labor arbitrage. Opportunities for job seekers are again expected to be Elsewhere in the region, Japan’s Outlook has climbed strongest in India where the Outlook now matches the steadily for three years and is now the strongest since the most optimistic forecast reported by the country’s third quarter of 2008. The effects of the rebuilding effort employers. Notably, India’s employers have now reported following last year’s tsunami and a boost in consumer the most optimistic hiring plans among all of the countries spending is manifesting itself in steady improvements and territories surveyed for three consecutive quarters. to Japan’s Construction and Retail sectors. Confidence Additionally, Net Employment Outlooks in three industry among the country’s employers is also boosting hiring sectors match or exceed the strongest forecasts on record. intentions in the Manufacturing sector to the strongest Hiring in the Services sector continues to be strong. level in more than four years. Australia China 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. China joined the survey in Q2 2005. 6
  • 9. Hong Kong India 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. India joined the survey in Q3 2005. Japan New Zealand 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 New Zealand joined the survey in Q2 2004. No bar indicates Net Employment Outlook of zero. Singapore Taiwan 70 50 60 50 40 40 30 30 20 20 10 0 10 -10 -20 0 -30 -40 -10 -50 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -60 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. Taiwan joined the survey in Q2 2005. 7
  • 10. Manpower Employment Outlook Survey Global International Comparisons – EMEA Approximately 19,500 employers across 23 countries and hiring plans are at their weakest since the Dutch in the Europe, Middle East and Africa (EMEA) region survey began in 2003. were interviewed to gauge anticipated hiring activity Employer hiring sentiment in the UK remains tepid as for Quarter 3 2012. the country unexpectedly slipped into its second official The short-term hiring forecast across the EMEA region recession in four years following a larger than anticipated is relatively stable or improved from the second quarter slump in financial services, oil and gas extraction and in 20 of the 23 countries. However, Net Employment construction. Still, opportunities do exist for those with Outlooks weaken in 17 countries in a year-over-year in-demand skill sets. This is especially true for top-level comparison. The region’s hiring plans are strongest in engineers; employers in nearly half of the UK’s engineering Turkey, Israel, Bulgaria, Romania, Slovenia and Norway, firms currently experience difficulty in their attempts to and are weakest in Greece. find suitable senior-level engineers, and more than a third complain that less-experienced recruits often fail The buoyant forecast in Turkey is partially due to to meet their requirements. optimism in the Public & Social sector as employers respond to the Labor Ministry’s approval of funding for Despite one of the lowest unemployment rates on the 34,000 new positions in government combined with an European continent, the labor market in Switzerland remains aggressive recruitment initiative for Education. Meanwhile, stagnant. There are encouraging signs that investments optimism is notably weaker in Germany as many large in the Construction sector may increase, triggered by low companies plan downsizings in the months ahead; Net interest rates. However, these developments have yet to Employment Outlooks fall in all but one industry sector spark a corresponding uptick in hiring as the Construction year-over-year. Similarly, hiring plans in the Netherlands sector Outlook sinks to its weakest level since the Swiss remain subdued as employers there report their first survey began. negative forecast since the second quarter of 2010. Europe’s debt crisis continues to place a drag on regional Meanwhile, employer sentiment in the Manufacturing hiring intentions—all seven countries reporting negative sector has now declined for four consecutive quarters third-quarter hiring intentions are in the region. Austria Belgium 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. No bar indicates Net Employment Outlook of zero. 8
  • 11. Bulgaria Czech Republic 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Bulgaria joined the survey in Q1 2011. Czech Republic joined the survey in Q2 2008. France Germany 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. Greece Hungary 50 50 40 40 30 30 20 20 10 10 0 0 -10 Seasonally Adjusted Outlook -10 Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Greece joined the survey in Q2 2008. Hungary joined the survey in Q3 2009. No bar indicates Net Employment Outlook of zero. No bar indicates Net Employment Outlook of zero. Ireland Israel 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. Israel joined the survey in Q4 2011. 9
  • 12. Italy Netherlands 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. No bar indicates Net Employment Outlook of zero. Norway Poland 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Poland joined the survey in Q2 2008. Romania Slovakia 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Romania joined the survey in Q2 2008. Slovakia joined the survey in Q4 2011. No bar indicates Net Employment Outlook of zero. Slovenia South Africa 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Slovenia joined the survey in Q1 2011. South Africa joined the survey in Q4 2006. No bar indicates Net Employment Outlook of zero. No bar indicates Net Employment Outlook of zero.
  • 13. Spain Sweden 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Seasonally Adjusted Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. No bar indicates Net Employment Outlook of zero. Switzerland Turkey 50 50 40 40 30 30 20 20 10 10 0 0 -10 -10 Seasonally Adjusted Outlook Net Employment Outlook Net Employment Outlook -20 -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Switzerland joined the survey in Q3 2005. Turkey joined the survey in Q1 2011. No bar indicates Net Employment Outlook of zero. UK 50 40 30 20 10 0 -10 Seasonally Adjusted Outlook Net Employment Outlook -20 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 No bar indicates Net Employment Outlook of zero. 11
  • 14. Manpower Employment Outlook Survey Global About the Survey The Manpower Employment Outlook Survey is conducted quarterly to measure employers’ intentions to increase or Net Employment Outlook decrease the number of employees in their workforces during Throughout this report, we use the term “Net Employment the next quarter. The survey has been running for 50 years Outlook.” This figure is derived by taking the percentage of and is one of the most trusted surveys of employment activity employers anticipating an increase in hiring activity and subtracting in the world. Various factors underpin the success of the from this the percentage of employers that expect to see a Manpower Employment Outlook Survey: decrease in employment at their location in the next quarter. The result of this calculation is the Net Employment Outlook. Unique: It is unparalleled in its size, scope, longevity and area of focus. Seasonal Adjustment Projective: The Manpower Employment Outlook Survey Seasonal adjustments have been applied to the data for is the most extensive, forward-looking employment survey Argentina, Australia, Austria, Belgium, Canada, Costa Rica, in the world, asking employers to forecast employment over China, the Czech Republic, France, Germany, Greece, the next quarter. In contrast, other surveys and studies focus Guatemala, Hong Kong, India, Ireland, Italy, Japan, Mexico, on retrospective data to report on what occurred in the past. Netherlands, New Zealand, Norway, Peru, Poland, Romania, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Independent: The survey is conducted with a representative the United Kingdom and the United States to provide sample of employers from throughout the countries in which additional insight into the survey data. These adjustments it is conducted. The survey participants are not derived from make it possible to review the data without the employment Manpower’s customer base. fluctuations that normally occur at the same time each year, Robust: The survey is based on interviews with over 65,000 thus providing a clearer picture of the data over time. public and private employers across 41 countries and territories ManpowerGroup intends to add seasonal adjustments to the to measure anticipated employment trends each quarter. data for other countries in the future, as more historical data This sample allows for analysis to be performed across specific is compiled. Note that in Quarter 2 2008, ManpowerGroup sectors and regions to provide more detailed information. adopted the TRAMO-SEATS method of seasonal adjustment Focused: For five decades the survey has derived all of its for data. information from a single question. History of the Survey Survey Question First generation of the Manpower Employment Outlook 1962 All employers participating in the survey worldwide are asked Survey launched in the United States and Canada. the same question, “How do you anticipate total employment ManpowerGroup’s United Kingdom operation launches 1966 at your location to change in the three months to the end of the equivalent of the United States survey, naming the September 2012 as compared to the current quarter?” report the Quarterly Survey of Employment Prospects. The survey adopts the same forward-looking research format Methodology as the United States survey and is the first of its kind in Europe. The Manpower Employment Outlook Survey is conducted using a validated methodology, in accordance with the highest Second generation of the Manpower Employment 1976 standards in market research. The research team for the Outlook Survey launched in the United States and 41 countries and territories where the survey is currently Canada. Research methodology is updated to evolve conducted includes ManpowerGroup’s internal research team with advancements in the field of market research. and Infocorp Ltd. The survey has been structured to be 2002 anpowerGroup United Kingdom’s Quarterly Survey M representative of each national economy. The margin of of Employment Prospects is updated to adopt an error for all national, regional and global data is not greater enhanced research methodology. ManpowerGroup’s than +/- 3.9%. operations in Mexico and Ireland launch the survey in their respective countries. 2003 hird generation of the Manpower Employment Outlook T Survey is launched, expanding the program to a total of 18 countries and territories worldwide: Australia, Austria, Belgium, Canada, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Singapore, Spain, Sweden, the United Kingdom and the United States. 12
  • 15. 2004 anpowerGroup operations in New Zealand launch the M 2009 anpowerGroup operations in Hungary and Brazil M Manpower Employment Outlook Survey. launch the Manpower Employment Outlook Survey. 2005 anpowerGroup operations in China, India, Switzerland M ManpowerGroup’s Panama operation launches the 2010 and Taiwan launch the Manpower Employment Outlook Manpower Employment Outlook Survey, expanding the Survey. program total to 36 countries and territories worldwide. 2006 anpowerGroup operations in Costa Rica, Peru M Peru adds seasonally adjusted data in the second and South Africa join the survey program. Surveys quarter. Costa Rica adds seasonally adjusted data in in Australia, Austria, Belgium, France, Germany, Hong the fourth quarter. Kong, Ireland, Italy, Japan, Mexico, Netherlands, Beginning in the first quarter, operations in Bulgaria, 2011 Norway, Singapore, Spain and Sweden add seasonally Slovenia and Turkey join the Manpower Employment adjusted data in the third quarter. Outlook Survey. Additionally, seasonally adjusted data ManpowerGroup operations in Argentina launch the 2007 is added in the first quarter for Argentina and South Africa. Manpower Employment Outlook Survey. The survey Israel and Slovakia launch the Manpower Employment in New Zealand adds seasonally adjusted data in the Outlook Survey in the fourth quarter. first quarter. Beginning in the second quarter, ManpowerGroup 2012 2008 anpowerGroup operations in Colombia, the Czech M operations in the Czech Republic, Greece, Guatemala, Republic, Greece, Guatemala, Poland and Romania join Poland and Romania initiate reporting of seasonally the survey program. China and Taiwan add seasonally adjusted data. adjusted data in the second quarter. India and Switzerland add seasonally adjusted data in the third quarter. About ManpowerGroupTM ManpowerGroup™ (NYSE: MAN), the world leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $22 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world’s largest and industry-leading network of nearly 3,900 offices in over 80 countries and territories, generating a dynamic mix of an unmatched global footprint with valuable insight and local expertise to meet the needs of its 400,000 clients per year, across all industry sectors, small and medium-sized enterprises, local, multinational and global companies. By connecting our deep understanding of human potential to the ambitions of clients, ManpowerGroup helps the organizations and individuals we serve achieve more than they imagined – because their success leads to our success. And by creating these powerful connections, we create power that drives organizations forward, accelerates personal success and builds more sustainable communities. We help power the world of work. The ManpowerGroup suite of solutions is offered through ManpowerGroup™ Solutions, Manpower®, Experis™ and Right Management®. Learn more about how ManpowerGroup can help you win in the Human Age at www.manpowergroup.com. ManpowerGroup is the most trusted brand in the industry, and was once again the only company in our industry to be named to the Ethisphere Institute's 2012 World's Most Ethical Companies list for our proven commitment to ethical business practices, including an outstanding commitment to ethical leadership, compliance practices and corporate social responsibility. In January 2011, at the World Economic Forum Annual Meeting in Davos, Switzerland, ManpowerGroup announced the world has entered the Human Age, where talent has replaced capital as the key competitive differentiator. This concept of talentism as the new capitalism continues to resonate and was echoed as a core theme of the 2012 Annual Meeting of the World Economic Forum in Davos. Learn more about this new age at www.manpowergroup.com/humanage. Gain access to ManpowerGroup’s extensive thought leadership papers, annual Talent Shortage surveys and the Manpower Employment Outlook Survey, one of the most trusted indices of employment activity in the world, via the ManpowerGroup World of Work Insight iPad application. This thought leadership app explores the challenges faced by employers navigating the changing world of work and provides in-depth commentary, analysis, insight and advice on strategies for success. Follow ManpowerGroup Chairman and CEO Jeff Joerres on Twitter: twitter.com/manpowergroupjj. Joerres is one of only six Fortune 500 CEOs who leverages a Twitter account to get his message out.
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