Slides for my discussion of the New York State Senate's open government work at the Kennedy School's Shorenstein Center in April 2010.

1. Transparent * Participatory * Efficient
Gov 2.0 in New York State
Andrew Hoppin
CIO, NY State Senate
@ahoppin
@nysenatecio

2. FY 2009 - Year of Open Government

3. FY 2009 - Year of Open Government

4. FY 2009 - Year of Open Government

5. FY 2009 - Year of Open Government

6. FY 2009 - Year of Open Government

7. An Institution in Need of Transparency

11. Challenge at NYS Senate in 2009:
Government 1.965, not Government 2.00x

12. News “Clips” ($1.5MM/year)
http://flickr.com/photos/rocketqueen/1573565705/

13. Constituent Relationship
Management (CRM)
http://flickr.com/photos/rocketqueen/1573565705/

14. Senate.State.NY.US
http://flickr.com/photos/rocketqueen/1573565705/

15. NYSenateCIO Mission:
Our definition of Gov 2.0
• TRANSPARENCY: create a more transparent legislature,
• EFFICIENCY: enable Members to serve constituents in a
more effective and efficient manner, at lower cost to
taxpayers
• PARTICIPATION: provide New Yorkers with the means to
take a more participatory role in their State government,
Model ʻbest technology practicesʼ for legislative bodies
throughout the United States.

16. Project Checklist
Does the project increase Transparency, Efficiency, and/or Participation?

17. Priorities: First 6 Months
• Launch true Gov 2.0 website
• Set policies for code, content, data
• Drive social media adoption by Senate staff and constituents
--> increase participation, feedback loop
• Improve Internal Collaboration Tools (e.g.: wikis, Basecamp)
• Radically expand public access to data
• Decrease costs (review entire IT stackCloud, F/OSS)

18. Transparent

19. NYSenate.gov
http://flickr.com/photos/rocketqueen/1573565705/

20. Microsites for Senators
http://flickr.com/photos/rocketqueen/1573565705/

21. Microsites for Committees
http://flickr.com/photos/rocketqueen/1573565705/

22. Calendars

23. Live Events

24. Open Administrative Data

25. Open Legislative Data

26. Open Legislative Data

27. Participatory

28. Public Comment
http://flickr.com/photos/rocketqueen/1573565705/

29. Ideas Crowdsourcing
http://flickr.com/photos/rocketqueen/1573565705/

30. Social Bookmarking
http://flickr.com/photos/rocketqueen/1573565705/

31. …Content to the Cloud
http://flickr.com/photos/rocketqueen/1573565705/

32. Social Web Adoption
http://flickr.com/photos/rocketqueen/1573565705/

33. Social Web Use
http://flickr.com/photos/rocketqueen/1573565705/

34. Intuitive, Accessible Data
http://flickr.com/photos/rocketqueen/1573565705/

35. Efficient

36. New CRM
http://flickr.com/photos/rocketqueen/1573565705/

37. News 2.0

38. Hosting 2.0
http://flickr.com/photos/rocketqueen/1573565705/

39. Hardware 2.0
http://flickr.com/photos/rocketqueen/1573565705/

40. 12 Month Check-Up
• All administrative and legislative data open and free
• Policies enacted for code, content, and data
• 100s of staff trained to manage content
• >50% Senators using social media
• Growing public participation in government
• 1,000s view live webcasts,
• Dozens comment on bills,
• 100s vote on legislative new ideas
• NY Marriage Equality 100,000s, now $100,000s being spent on the issue; in
NJ, by contrast, very little attention paid
• Third-parties using our data and code --> leverages tax $
• New “social CRM” being deployed
• Mainframe shut-down imminent
• Less $ spent on IT than ever before

41. How-To

42. Blend New Talent with Legacy Talent
http://flickr.com/photos/rocketqueen/1573565705/

43. Publicly Set Aggressive Goals

44. Establish Prerequisite Policies

45. Win Public Support to Win Internal Support
“[NY Senate] is taking a critically important step to help restore trust in
government. At a time when confidence in government in general has hit
bottom, this is an extraordinarily valuable step forward” - Lawrence Lessig,
Harvard Law
“..clearly setting the place that all other legislative bodies will have to follow.
The U.S. Congress ought to be taking some clue” -Ellen Miller, Executive
Director, The Sunlight Foundation.
“..demonstrates the New York State Senateʼs commitment to a transparent and
accessible government” - Dave McClure, U.S. GSA Associate Administrator
“With this new system, New York State takes a leadership role in accountability
and transparency” - Craig Newmark, founder, Craigslist.org & Craigslist
Foundation.
“[We] applaud the State Senate for its efforts to further open the legislative
process,” Barbara Bartoletti, Legislative Director, League of Women Voters.

46. Adopt Entrepreneurial Best Practices:
Quick Inexpensive Project Management
http://flickr.com/photos/rocketqueen/1573565705/

47. …Open APIs, Open Standards
http://flickr.com/photos/rocketqueen/1573565705/

48. …Open-Source (Code)
http://flickr.com/photos/rocketqueen/1573565705/

49. …Open Community
http://flickr.com/photos/rocketqueen/1573565705/

50. Me.gov = Direct Democracy?
• Today: “eGov” services (e.g.: 311),
online town halls, blog comments,
idea voting; white House, some
Agencies, a few cities, pilot tests;
fragmented across platforms
• Tomorrow: ubiquitous Local/
State/ Federal / Community 311;
single sign-on, portable profiles for
access to all government services;
online advisory voting on bills,
budget line-items, proposed
regulatory rules; integrated across
Web

51. We.gov = Citizen Bureaucracy?
• Today: P2P 311
(e.g.:SeeClickFix), “Apps”
Contests using govʼt data
• Tomorrow: govʼt as a
platform; civil servants as
organizers coordinating p2p
government services

52. Gov20.gov = Efficient Government
• Me.gov & We.gov inherently also enable Gov.gov:
better information sharing & collaboration between
governments
• Local <--> Local
• Thematic <--> Thematic (e.g.: Dept of Labor)
• State <--> State
• Local <--> County <--> State <--> Federal
• National <--> National
• All other permutations
• Better government services, lower cost

53. Followup
@ahoppin
@NYSenateCIO
NYSenate.gov/department/cio
http://github.com/nysenatecio
Hoppin@Senate.State.NY.US
Ciodesk@Senate.State.NY.US