FORIS is a tested and mature EDW/BI Solution with lower TCO and quick ROI for Communication Service Providers. Single stack provides Business Intelligence, Revenue Assurance & Fraud Management capabilities.

1. FORIS Business Intelligence
Innovative
Telecom Analytics

2. • Introduction
• Analytics Challenges In Telecom Industry
• BI Business Drivers & Objectives
• BI In Practise
• Why FORIS BI
• Telecom BI KPIs
• Why Sitronics
• Way Forward
• Q&A
Agenda

3. • How Do We Position Ourselves Against The
Competition
• What is my ARPU Trend?
• What is the Trend of My Acquisitions
• Who are my Most Profitable Partners?
• What are my Churn Ratios
• How My Network is Performing
• How My Customer Care is Doing
• What are my Interconnect Revenues
• Who are my Most Profitable Customers
• What %age of my Revenue is leaking
Analytical Challenges In Telecom

4. BI Initiative Drivers
39%
Executive
Dashboards
29%
Customer Needs
29%
Real Time Analysis
70%
BI Initiative Within
12 Months
53%
Improved Decision
Making
IDC Big Data Analytical Pulse Jan 2015

5. Top 3 BI Business Objectives
Innovation & Growth
Customer & Market
Operation & Support

6. Continuous Business Improvement With BI
Analyse
Data
Control
Process
Optimize
Operations

7. Analytical Objectives In Telecom
Business
Domain
Business
Function
Activity
Setting Business Analytical Objectives

8. Adopt A Data Driven
Creative Approach
Transform The Way
To Look @ Your Business
Put Your Business On
Continuos Improvement
Path
BI In Practise

9. FORIS BI
Mediation Interconnect Interconnect
Example Source Systems (Mobile)
Data Sources Subject to Analysis and Confirmation
IN Platform Pre-paid
TAP Out Roaming
Switches Mediation
Post-paid
Billing
Post-paid
TAP in
CRM

10. Continuous Analytical Monitoring
• Network Monitoring
• Capacity Planning
• Revenue Leakage
• Prepaid Billing
• Post-paid Billing
• Interconnect
Network
Data
• Subscriber Profiling
• Social Network Data Analysis
• Personalized Advertising
• Outbound Marketing
• Innovation In Products & Services
• Churn Management
Subscriber
Data

11. • Single Point Administration Console
• Internal Platform Integration
• Powerful Adhoc ROLAP
• Threshold & Case Management
• Rapid Deployment
• Lower TCO
• Quick ROI
• Analytical Dashboards & Graphs
• Corporate Performance Management
• Detailed Reporting
 Drill Down
 Slice & Dice
 Comparisons
Why FORIS BI

12. TELCO BI KPIs

13. TELCO BI KPIs
 Customer Care Service Levels
 Connections
 Disconnections
 Activations
 Churn Real and Predictive
 Credit Collection Processing
 Managing Outbound
 Budgeting
 Scorecard
 Administration Backlogs (Customer Care)
 Customer Call Profile Analysis

14. TELCO BI KPIs
 Regulatory Info
 Interconnect Data
 Interconnect Revenue
 Roaming
 Unit Based Measurements (Currently Call Minutes)
 Discounts
 Commission
 Package Migration
 Aged Debt Analysis
 Product Performance
 Asset Analysis
 Costs - Planned Vs Actual

15. TELCO BI KPIs
 Supply Chain Management
 Performance by Sales Channels
 Customer Management
 Customer Acquisition
 Payroll
 Human Resources System
 WEB Alerts
 Network Monitoring
 System Monitoring
 Prepaid
 Promotional Analysis
 Usage Patterns

16. • Global Experience In
Implementing Converged
Telecom Solutions
• Over 700 Actively Involved
Team Membres From 11
Nationalities Working in Prague
• Telecom Solutions Deployed In
25 Countries In 4 Continents
• Served CSP’s of all Sizes
• Platform Independant Approach
• Affordable Investment Plans
• Offer SLA Based:
 Managed Services
 Cloud Services
Why Sitronics

17. • Understand Your Business
Challenges
• Identify You Data Sources &
BI Value Chain
• Set You Business Objectives
• Set Your Business Priorities
• Devise Your BI Strategy
• Prepare Your BI
Transformation Framework
• Prepare Your BI
Implementation Approach
Way Forward

18. Thank You
123 Siddique Trade Center, Lahore, Pakistan
Tel.: +92 42 3578 1721
Fax: +92 42 3578 1722
Email: Marketing.stspk@Nvision-group.com
www.nvision-group.com