3. UX Australia 2013
What I want to cover:
Tweaking design research for community sites
Recognising and adjusting to some small
peculiarities
Methods for proximity
Co-design and other tools to be close to your
project’s community throughout the design process
Guiding management strategy
Equipping clients for the challenges ahead
4. Tweaking design research for
community sites
Methods for involving the community
in the design process
Guiding management strategy
21. UX Australia 2013
Equip the client for the challenges ahead
Inception Establishment Maturity Mitosis
You are here!
Thx: Millington et al.
www.feverbee.com
23. UX Australia 2013
Why co-design?
Exposes your client’s relationship with the community
Gives the community a forum in which to define
themselves (not just the solutions)
Creates champions and a seed community
Equips the community to continue the design journey
Complimentary to later production work
24. UX Australia 2013
Why co-design?
Exposes your client’s relationship with the community
Gives the community a forum in which to define
themselves (not just the solutions)
Creates champions and a seed community
Equips the community to continue the design journey
Complimentary to later production work
29. UX Australia 2013
Why co-design?
Exposes your client’s relationship with the community
Gives the community a forum in which to define
themselves (not just the solutions)
Creates champions and a seed community
Equips the community to continue the design journey
Complimentary to later production work
31. UX Australia 2013
Why co-design?
Exposes your client’s relationship with the community
Gives the community a forum in which to define
themselves (not just the solutions)
Creates champions and a seed community
Equips the community to continue the design journey
Complimentary to later production work
32. UX Australia 2013
Why co-design?
Exposes your client’s relationship with the community
Gives the community a forum in which to define
themselves (not just the solutions)
Creates champions and a seed community
Equips the community to continue the design journey
Complimentary to later production work
33. UX Australia 2013
Why co-design?
Exposes your client’s relationship with the community
Gives the community a forum in which to define
themselves (not just the solutions)
Creates champions and a seed community
Equips the community to continue the design journey
Complimentary to later production work
37. UX Australia 2013
Community management lifecycle
Inception Establishment Maturity Mitosis
You are here!
Thx: Millington et al.
38. UX Australia 2013
Community management strategy
Community growth and driving engagement
Events and activities
Content
Moderation
Relationships
Technology
Business / organisational integration
39. UX Australia 2013
Community management lifecycle
Inception Establishment Maturity Mitosis
You are here!
Thx: Millington et al.
40. UX Australia 2013
TL;DR?
Creating viable online communities can be hard; to
increase your chances of success:
Bring the community into every stage of the design
process
Create a community management strategy to support the
community into maturity