2. HOW TO ACHIEVE SOCIAL IMPACT?
THE EFFECTIVE
TRANSLATION OF OUR
MISSION INTO PRACTICE
3. Mission of Oikocredit
Oikocredit promotes global justice by
challenging people, churches and others to
share their resources through socially
responsible investments and by empowering
disadavanged people with credit
5. Support Associations providing capital
North America: Europe:
Canada Germany
USA France
Spain
Netherlands
Belgium
Switzerland
Austria
Denmark
Sweden
Italy
United Kingdom
Latin Asia:
America Philippines
Mexico Japan
Uruguay Korea
6. Key activities
• Discuss role of money and use of financial reserves
• Develop and offer alternatives
• Enable investing/offer investment products
• Share experiences
• Positive examples of scalable business models that
create social and environmental value
9. OIKOCREDIT
SPECIALISED DEPARTMENT
INTERNATIONAL, REGIONAL, COUNTRY SPM STRATEGIES
INTERNAL CAPACITY BUILDING; BOARD, STAFF, SA’S INVESTORS
IMPROVEMENT OF SYSTEMS AND TOOLS
REVIEWING POLICIES (CAPACITY BUILDING, DISCOUNTS..)
10. Oikocredit in Microfinance
Oikocredit CGAP MIV Survey
Results (2009)
MF Portfolio in 15% 7%
Africa
MF Portfolio in 27% 11%
Asia & Pacific
MF Portfolio 18% 47%
CEE & CA
Portfolio in top 5 34% 58%
countries (47% in top 10)
% of MFI 79% 63%
borrowers -
women
11. 1/3 of our 890 partners are cooperatives
At 31 December 2011
13. BULLOCK WORKERS, MFI OWNERS
• Savings and credit
• Health and sanitation
• Gender empowerment
• Business development
skills
• Marketing support
• Dividends in each of past 5
years to clients
71% owned by clients
17. B. Client Benefit and Welfare
• Avoiding overindebtedness
• Transparency
• Feedback from clients
• Code of ethics
• Interest rates
• Non-financial products & services
18. Universal standards are organised into six categories
1. Define and monitor social goals
2. Ensure board, management and employee commitment to social
goals
3. Treat clients responsibly
4. Design products, services, delivery models and channels that meet
clients’ needs and preferences
5. Treat employees responsibly
6. Balance financial and social performance
19. Example
Standard
2a Members of the Board of Directors are committed to the institution’s
social mission
Essential Practices
2a.1 The institution provides Board members with an orientation on the
social mission and goals, and the Board’s responsibilities related to
the social performance management of the institution and confirms
that each member agrees.
2a.2 The institution requires Board members to adhere to the institution’s
code of ethics.
Standard: statement of what should be achieved
Essential practices: individual practices towards meeting
the standard
20. Example
Standard
3a The institution determines that clients have the capacity to repay
without becoming over-indebted and will participate in efforts to
improve market level credit risk management.
Essential Practices
3a.1 The Institution’s loan approval process requires evaluation of
borrower repayment capacity and loan affordability. Loan approval
does not rely solely on guarantees – whether peer guarantees, co-
signers or collateral – as a substitute for good capacity analysis.
3a.2 The institution’s credit approval policies give explicit guidance
regarding borrower debt thresholds and acceptable levels of debt
from other sources.
3a.3 When available, the institution checks a Credit Registry or Credit
Bureau..
3a.4 The institution’s internal audit verifies employee compliance with
policies and systems to prevent risk of client over-indebtedness
Go to: http://sptf.info/spstandards1
21. OIKOCREDIT PARTNERS
ASSISTANCE TO STRENGTHEN
SOCIAL PERFORMANCE
- SOCIAL PERFORMANCE AUDITS
- TARGETTING POOR
- PROMOTE TRANSPARENCY
- CAPACITY BUILDING
22. CERISE SPI (social audit) Tool
FUNDACION MUJER - COSTA RICA
Exercise par Dimension
Geographical Targeting
100%
Social Responsibility
Individual Targeting
Community
75%
70%
Social Responsibility- Clients 50% Methodological Targeting
33% 67%
50% 20%
25%
75%
HR Policy 0% 50% Diversity of Products, Services
50%
75%
Enhancement of social capital Quality of Services
63%
78%
Client Representation Services Plus
100%
Transparency
23. AUDITS IN LATIN AND CENTRAL AMERICA
Number of SPI audits Number of MFIs
Bolivia 26 14
Honduras 14 9
El Salvador 11 11
Guatemala 11 7
Costa Rica 7 7
Ecuador 7 5
Nicaragua 7 6
Dominican Republic 6 6
Argentina 5 4
Peru 5 5
Brazil 2 2
Paraguay 2 2
Uruguay 1 1
Total 104 79
44 – Costa Rica RDC
15 – Uruguay RDC
24. CAPACITY BUILDING PARTNERS
Donors:
- Dutch Ministry of Development Cooperation
- IFC
- Rabobank
- ICCO
- Church of Sweden
- Members
- USAID
Around 2.5 million Euro up till 2015
25. HIGHLIGHTS INTERNATIONAL
Active participation in boards, debate and developments:
Smart Campaign:
- fine tuning of the client protection principles (CPP)
- adherence to principles
Social Performance Task Force
- developing general standards for social performance
Investor Principles
- reporting on principles/adherence
- promoting the principles
Development tools
- standardizing SPI (Cerise)
- critical review PPI with Grameen
26. CLIENTS
Client protection principles
• Appropriate product design and delivery
• Prevention of over-indebtedness
• Transparency
• Responsible pricing
• Fair and respectful treatment of clients
• Privacy of client data
• Mechanisms for complaint resolution
27. MONITORING DATABASE
Data collected:
• Number of clients
• Average loan size
• % Rural clients
• Gender policy
• Monitoring
changes
• ….
www.oikocredit.org We have a flexible interest rate on both our hard and local currency loans, taking into consideration: market rate, project and country risks, development relevance and cost coverage. Contrary to popular belief, our project partners don't come to us because our interest rates are lower than local banks. On average, our rates are about 95% of commercial rates. The reason they come to us is because they have a hard time getting loans from regular banks. They can't offer the full 100% security required. We can also offer a longer term (five-ten years) than those banks would normally offer. Banks in developing countries typically offer loans of six months or one year to minimize risk. We do not charge extra fees or commissions. Our loan appraisal and disbursement procedures are transparent and relatively non-bureaucratic. Finally, our regional and country offices, which are staffed by local professionals rather than expatriates, contribute to the quality of our services through their capacity to understand the environment and realities of our clients.
www.oikocredit.org 1) 2007 including one off result Banco del Desarollo of 12.7 2) 2009 affected by lower growth and higher provisions
www.oikocredit.org
www.oikocredit.org We have a flexible interest rate on both our hard and local currency loans, taking into consideration: market rate, project and country risks, development relevance and cost coverage. Contrary to popular belief, our project partners don't come to us because our interest rates are lower than local banks. On average, our rates are about 95% of commercial rates. The reason they come to us is because they have a hard time getting loans from regular banks. They can't offer the full 100% security required. We can also offer a longer term (five-ten years) than those banks would normally offer. Banks in developing countries typically offer loans of six months or one year to minimize risk. We do not charge extra fees or commissions. Our loan appraisal and disbursement procedures are transparent and relatively non-bureaucratic. Finally, our regional and country offices, which are staffed by local professionals rather than expatriates, contribute to the quality of our services through their capacity to understand the environment and realities of our clients.
How is Oikocredit situated within the Microfinance industry?
www.oikocredit.org
www.oikocredit.org
www.oikocredit.org
We are able to plot the ESG results per dimension and at a glance, we see how MFIs in a particular country compare against each other in a particular dimension. In the dimension Client benefit and welfare, we first of all look at how an MFI takes care not to harm clients – we look at processes in place to assess repayment capacity, how the MFI informs clients about interest rate, how an MFI solicits feedback from clients and uses that to review its products and services. www.oikocredit.org
www.oikocredit.org
Our strategy calls for using social audits – we have introduced the Social Performance Indicators social audit tool developed by Cerise. The tool focuses on 4 main areas of social performance: outreach, adaptation of products and services, client benefits and social responsibility. Within each dimension are several key elements which are scored and leads to a graphical presentation of results. Based on the results, Oikocredit has a discussion with the MFI and we may then agree to support the MFI in addressing areas it wants to improve. We also work with partners on the Progress out of Poverty Index. It is compatible with the social audit tool in so far as the dimension of outreach is concerned and the PPI results feed into our pricing of loans. We have the possibility to give partners a discount for extraordinary social relevance and reaching the poor and the excluded is an element of that discount and the PPI provides verifiable information.