Presented at Lone

1. State of the Art Telephony
with Ruby
Who has tried to build a voice app?
Who wants to build a voice app? Ben Klang
Founder, Mojo Lingo
Anyone running voice apps in production?
bklang@mojolingo.com
Twitter/Github: @bklang

2. But wait...
telephony is HARD right??
Photo by Joseph A. Carr from http://en.wikipedia.org/wiki/File:JT_Switchboard_770x540.jpg

3. Code Sample (comfort
zone)
Don’t Panic

4. More than a library
* Threads
* Events
* Plugins
* Daemonization

5. A voice application development
framework
More than a library
* Threads
* Events
* Plugins
* Daemonization

6. A voice application development
framework
✴ Independent from, but compatible
with, Rails More than a library
* Threads
* Events
* Plugins
* Daemonization

7. A voice application development
framework
✴ Independent from, but compatible
with, Rails More than a library
* Threads
* Events
* Plugins
* Daemonization
Voice applications the Ruby Way

8. Adhearsion
Features

9. Adhearsion
Features
• Easy-to-use DSL

10. Adhearsion
Features
• Easy-to-use DSL
• Native Ruby Code

11. Adhearsion
Features
• Easy-to-use DSL
• Native Ruby Code
• Powerful Eventing System

12. Advanced Voice
Features

13. Advanced Voice
Features
• High-level Constructs (Menus, Queues,
Conferences)

14. Advanced Voice
Features
• High-level Constructs (Menus, Queues,
Conferences)
• Text-to-Speech

15. Advanced Voice
Features
• High-level Constructs (Menus, Queues,
Conferences)
• Text-to-Speech
• Voice Recognition

16. Advanced Voice
Features
• High-level Constructs (Menus, Queues,
Conferences)
• Text-to-Speech
• Voice Recognition
• Call Progress/Answering Machine Detection

17. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture
Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

18. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture
Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

19. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture
Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

20. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture
Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

21. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture
Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

22. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture
Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
SQL

23. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
ArchitectureTropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
SQL LDAP

24. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
SQL LDAP XMPP/Jabber

25. Adhearsion
Asterisk Pros:
* Run on your server
* Widely Deployed
Architecture Tropo Pros:
* Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
XMPP/Jabber Web
SQL LDAP REST/JSON/XML

26. Announcing...
Adhearsion 1.2.0

27. Quick Start

28. The Dialplan

29. Adhearsion
Console

30. Components

31. Components
AhnHub
http://ahnhub.com

32. Event Handling

33. Event Handling
770.873.8900

34. adhearsion.com/ahnconf2011

35. http://adhearsion.com
Twitter/Github: @adhearsion
• Ben Klang
bklang@mojolingo.com Twitter/Github:
@bklang
spkr8.com/t/7816