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The Search Marketing Agency Guide to Selling
             Display to Clients
House Keeping


• The webinar is recorded and will be made available


• The slides will also be available


• Q&A session at the end of the webinar


• Use the Chat box to submit your questions at any time
Presenters



  Marc Poirier           Brian Stempeck




Co-Founder and CMO   VP of Business Development
The Trade Desk




About The Trade Desk
•   Demand-side platform (DSP)
•   Attribution across display, search, social and video
•   Started by the founders of AdECN, the 1st RTB ad exchange
•   Partnered with Acquisio
Summary



1. The size of the pie


2. How ad exchanges work


3. Examples of how to plan display for clients


4. Top 5 mistakes to avoid
Summary



1. The size of the pie


2. How ad exchanges work


3. Examples of how to plan display for clients


4. Top 5 mistakes to avoid
“RTB TECHNOLOGY IS THE ENABLER OF THE POTENTIALLY
EXPONENTIAL GROWTH OF DISPLAY GOING FORWARD. DISPLAY
  ADVERTISING WILL BE A $200 BILLION BUSINESS GLOBALLY.”


                                         . ERIC SCHMIDT
                                         GOOGLE CEO, IAB CONFERENCE
Search agencies are uniquely qualified in display


              1.   Most search agencies we talk to
                   are already managing display
                   dollars
              2.   Some of our largest and fastest
                   growing clients are search
                   agencies
              3.   The quantitative and analytical
                   skills that search marketers
                   translate well to DSPs and ad
                   exchanges
              4.   Search agencies understand what
                   moves the needle at the bottom
                   of the sales funnel
Summary


1. The size of the pie


2. How ad exchanges work


3. Examples of how to plan display for clients


4. Top 5 mistakes to avoid
How display has evolved…

1                                         2                                                  3




    Publisher direct                                  Ad network                               Demand Side Platform
• UPSIDE:                                 • UPSIDE:                                           UPSIDE:
  • Know the exact site                     • More reach than a                               • Maximum reach, user
  • Custom units                              single publisher                                  targeting possible
                                                                                              • Transparent
• DOWNSIDE:                               • DOWNSIDE:                                         • CPMs from $0.50 - $4
  • Time consuming                          • CPMs from $4 - $15
  • No user targeting                         with big markups                                • DOWNSIDE:
  • High CPMs from $20 -                    • No transparency about                             • Newer concept for
    $80                                       publisher/placement                                 clients
          These materials are not intended for distribution outside of The Trade Desk and its partners and customers   11
How The Trade Desk works with an ad exchange

1     Nike’s ad agency hires The                   2     Nike wants to show tennis shoe                    3     A potential customer opens
      Trade Desk to buy display                          display ads to 18-24 year old                           their browser to
      ads from the exchanges                             men in the Northeast U.S.                               RollingStone.com (a site on
                                                                                                                 the ad exchanges)




4                                    5                                        6                                     7
    RollingStone.com                     The exchange holds an                    The Trade Desk uses data              The Trade Desk uses
    instantly tells the ad               auction for the single                   to identify the customer              this data to calculate
    exchange that it has a               display ad impression in                 as a 19-year-old male in              how much to bid for the
    display ad space to fill             1/10th of second                         Boston – Nike’s target                impression
                                                                                  audience

                                                                                                                          $2.50 eCPM

8                                             9                                                             10
      The Trade Desk wins the                       The 19 year old man in                                          The Nike display
      impression and serves                         Boston sees the Nike                                            campaign results in a
      the Nike ad to the                            tennis shoe ad on                                               high ROI and a relevant
      customer                                      RollingStone.com                                                message to the customer

                    These materials are not intended for distribution outside of The Trade Desk and its partners and customers            12
Top ad exchanges

                                                                                            • Google does not
                                                                                              control display
                                                                                              like it does search
                                                                                            • Premium
                                                                                              publishers are
                                                                                              available through
                                                                                              other exchanges
                                                                                            • DSPs offer central
                                                                                              way to access all
                                                                                              of these
                                                                                              exchanges




These materials are not intended for distribution outside of The Trade Desk and its partners and customers    13
DSPs and ad exchanges allow a menu of targeting strategies



     Retargeting          • More efficient re-messaging


  Search retargeting      • Use paid search data for targeting


     IP targeting         • Target by company, neighborhood or cable provider

 Contextual and site
                          • Focus on specific publishers or categories
     targeting

3rd party audience data   • Wide range of 3rd party data available

  Dynamic creative
                          • Product level retargeting
    optimization
Summary


1. The size of the pie


2. How ad exchanges work


3. Examples of how to plan display for clients


4. Top 5 mistakes to avoid
THREE MONTH PLAN: E-commerce client


Month 1: Simple retargeting
• Demonstrate quick ROI boost with basic retargeting
  campaign; learn about the sales cycle and purchase
  behavior (day of week, time of day)


      Month 2: Advanced retargeting with DCO
      • Once you’ve shown some results, commit to a multi-
        month dynamic creative campaign
      • Product-level creative, and target past purchasers


             Month 3: Prospecting using audience data
             • Retargeting will provide insights about the audience
               you should find in the prospecting campaign
             • Example: 34-48 female, HHI >$75K is the sweet spot
THREE MONTH PLAN: B2B Client


Month 1: Direct to publisher campaign
with niche publisher
• Drive users to the site with a premium buy


     Month 2: IP Targeting
     • Use a DSP to target the IP addresses of
       relevant companies and industry sectors



           Month 3: Retargeting launch
           • With the success of the first two campaigns,
             you’ll now have a larger user pool to retarget
THREE MONTH PLAN: CPG Branding Client


Month 1: Geo-targeted saturation
• Buy inventory on Facebook and low-priced category buy ($1.00
  CPM or less), and look for impact on search traffic
• Focus on as many unique users as possible, with limited geos




       Month 2: Narrow the sites, broaden the geos
       • Based on the sites driving the most clicks from Month 1, build a
         site list of the top performing sites
       • Expand to more geographies with this model



               Month 3: Build out audience profile
               • Based on users who have visited site, develop audience profile
                 with 3rd party data partners
               • Consider direct publisher buys to target these users, plus 3rd
                 party data
Summary


1. The size of the pie


2. How ad exchanges work


3. Examples of how to plan display for clients


4. Top 5 mistakes to avoid
Top 5 mistakes to avoid


1) Cutting campaigns short


2) Settling for non-transparent display partners


3) Viewing your marketing channels in isolation


4) Not knowing your competition


5) Ignoring the creative
Selling Display to Your Search Clients


Why do it?
 • More margin in display than in search
 • Display works together with search
 • Lots of money in Display today…
 • Display is growing fast
 • RTB is the growth engine behind display
 • Search growth is flattening
 • Your competitors are doing it - and they’re eating your lunch
 • More wallet share from existing clients
 • Fundamentally it’s a matter of survival
10 steps to sell display to your clients

1. Reposition
2. Who's Your Customer
3. Know Your Enemy
4. Education
5. Baby Steps
6. Transparency
7. Show Scale
8. Prove ROI
9. Morph Your Team
10. Big Brand Bucks
STEP 1


REPOSITION YOUR COMPANY
 • Position yourself as a performance media agency (not a
   search agency)
 • Change messaging on website (maybe change your
   name if you're called search something something)
 • Prepare a solid deck to help your sales team walk clients
   through the reasons why they need to transfer all of
   their display buying efforts to your agency (on top of all
   their search, mobile and FB)
 • Work with a trading desk to start (we can help you with
   that)
STEP 2


Know Your Client
• Who is your real client?
• What makes your client more successful? What makes
  them get fired? What keeps them up at night?
• What is the nature of your relationship with them?
• Are they pure DR? pure brand? Mix of both? Find out.
STEP 3


Know Your Enemies
• Know what agency or network is currently selling them media
  and why they must be replaced by you (hint - they can't do
  search and they can't do FB)
• Ask your client how they like working with them and what they
  like and displace about working with the company.
• Know what your clients' competitors are doing with display.
  Usually gets them motivated when they see they're being left
  in the dust
STEP 4


Educate Your Client
• Display then and now - different animals
• Amount of money going toward working media
• Avg CPM of network buys vs RTB
• Power of RTB with Acquisio and TTD
STEP 5


Baby Steps
• Start with retargeting in most cases, small budgets, and focus
  on search retargeting
• Add site retargeting as a second iteration (more money)
• Finally start moving them toward buying RTB with other data
  and compare your results to the next guy's results.
STEP 6


Be Transparent
• methodology plus technology = competitive edge.
• be transparent, show client why technology is critical to success
  in this game
• give them a demo of your platform, take them through all the
  options so they can understand the fundamental shift that took
  place from the time they just let the networks manage their
  money to now
• work with them to determine how reporting will work
STEP 7


Show Scale
• Following this demo you should expose your client to the size
  of the opportunity on RTB
• Start talking about valuing view through impressions using
  attribution modelling
• Show them how attribution models are built to give display the
  credit it deserves
STEP 8


Prove ROI
• Go for maximum share of voice in a limited GEO to prove lift on
  brand queries
• Start proving to your client that display increases brand
  awareness
• Run branding ads and monitor web analytics for brand queries
  and direct navigation for that geo, there should be a lift within
  days.
STEP 9


Morph Your Team
• develop your display expertise in relation to the other channels
• Hire a media buyer and planner - then teach them how it's
  done with RTB
• Hire creative director - prepare to start pitching ideas
• Hire data people
• Build and implement your methodology
STEP 10


Big Brand Bucks
• Money needs to move online but it doesn't have a great place
  to be spent to support brands
• As RTB becomes more mature, it also becomes a natural place
  to buy display for branding - don't miss this boat.
WHY YOU SHOULD WORK WITH US

• Acquisio is the only platform that trafficks your ads, tracks
    results and automatically optimizes performance for Search,
    Facebook, Mobile and RTB Display.
•   We are ready to help you start down the path of selling display
    to your clients immediately
•   The Acquisio Trading Desk service will manage your display
    buys for you and teach you how it’s done over a 90 day period
    at which point you will take over management of the campaign
    (if you want)
•   We will provide sales materials and sales support so you can go
    to your customer and sell display with confidence.
•   We have focused on making agencies more successful for 9
    years and have built a solid track record. We can do the same
    for you.
The Acquisio Trading Desk

The Acquisio Trading Desk is a complete solution to help search
 marketing agencies address the display opportunity with their
 clients.

Would you like to schedule some time to discuss how Acquisio
 can help you take advantage of this massive opportunity?

YES, contact me to schedule some time to explore.
NO thanks!
Thanks you!

Questions?

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Webinar: The Search Marketing Agency Guide to Selling Display to clients

  • 1. The Search Marketing Agency Guide to Selling Display to Clients
  • 2. House Keeping • The webinar is recorded and will be made available • The slides will also be available • Q&A session at the end of the webinar • Use the Chat box to submit your questions at any time
  • 3. Presenters Marc Poirier Brian Stempeck Co-Founder and CMO VP of Business Development
  • 4. The Trade Desk About The Trade Desk • Demand-side platform (DSP) • Attribution across display, search, social and video • Started by the founders of AdECN, the 1st RTB ad exchange • Partnered with Acquisio
  • 5. Summary 1. The size of the pie 2. How ad exchanges work 3. Examples of how to plan display for clients 4. Top 5 mistakes to avoid
  • 6. Summary 1. The size of the pie 2. How ad exchanges work 3. Examples of how to plan display for clients 4. Top 5 mistakes to avoid
  • 7. “RTB TECHNOLOGY IS THE ENABLER OF THE POTENTIALLY EXPONENTIAL GROWTH OF DISPLAY GOING FORWARD. DISPLAY ADVERTISING WILL BE A $200 BILLION BUSINESS GLOBALLY.” . ERIC SCHMIDT GOOGLE CEO, IAB CONFERENCE
  • 8.
  • 9. Search agencies are uniquely qualified in display 1. Most search agencies we talk to are already managing display dollars 2. Some of our largest and fastest growing clients are search agencies 3. The quantitative and analytical skills that search marketers translate well to DSPs and ad exchanges 4. Search agencies understand what moves the needle at the bottom of the sales funnel
  • 10. Summary 1. The size of the pie 2. How ad exchanges work 3. Examples of how to plan display for clients 4. Top 5 mistakes to avoid
  • 11. How display has evolved… 1 2 3 Publisher direct Ad network Demand Side Platform • UPSIDE: • UPSIDE: UPSIDE: • Know the exact site • More reach than a • Maximum reach, user • Custom units single publisher targeting possible • Transparent • DOWNSIDE: • DOWNSIDE: • CPMs from $0.50 - $4 • Time consuming • CPMs from $4 - $15 • No user targeting with big markups • DOWNSIDE: • High CPMs from $20 - • No transparency about • Newer concept for $80 publisher/placement clients These materials are not intended for distribution outside of The Trade Desk and its partners and customers 11
  • 12. How The Trade Desk works with an ad exchange 1 Nike’s ad agency hires The 2 Nike wants to show tennis shoe 3 A potential customer opens Trade Desk to buy display display ads to 18-24 year old their browser to ads from the exchanges men in the Northeast U.S. RollingStone.com (a site on the ad exchanges) 4 5 6 7 RollingStone.com The exchange holds an The Trade Desk uses data The Trade Desk uses instantly tells the ad auction for the single to identify the customer this data to calculate exchange that it has a display ad impression in as a 19-year-old male in how much to bid for the display ad space to fill 1/10th of second Boston – Nike’s target impression audience $2.50 eCPM 8 9 10 The Trade Desk wins the The 19 year old man in The Nike display impression and serves Boston sees the Nike campaign results in a the Nike ad to the tennis shoe ad on high ROI and a relevant customer RollingStone.com message to the customer These materials are not intended for distribution outside of The Trade Desk and its partners and customers 12
  • 13. Top ad exchanges • Google does not control display like it does search • Premium publishers are available through other exchanges • DSPs offer central way to access all of these exchanges These materials are not intended for distribution outside of The Trade Desk and its partners and customers 13
  • 14. DSPs and ad exchanges allow a menu of targeting strategies Retargeting • More efficient re-messaging Search retargeting • Use paid search data for targeting IP targeting • Target by company, neighborhood or cable provider Contextual and site • Focus on specific publishers or categories targeting 3rd party audience data • Wide range of 3rd party data available Dynamic creative • Product level retargeting optimization
  • 15. Summary 1. The size of the pie 2. How ad exchanges work 3. Examples of how to plan display for clients 4. Top 5 mistakes to avoid
  • 16. THREE MONTH PLAN: E-commerce client Month 1: Simple retargeting • Demonstrate quick ROI boost with basic retargeting campaign; learn about the sales cycle and purchase behavior (day of week, time of day) Month 2: Advanced retargeting with DCO • Once you’ve shown some results, commit to a multi- month dynamic creative campaign • Product-level creative, and target past purchasers Month 3: Prospecting using audience data • Retargeting will provide insights about the audience you should find in the prospecting campaign • Example: 34-48 female, HHI >$75K is the sweet spot
  • 17. THREE MONTH PLAN: B2B Client Month 1: Direct to publisher campaign with niche publisher • Drive users to the site with a premium buy Month 2: IP Targeting • Use a DSP to target the IP addresses of relevant companies and industry sectors Month 3: Retargeting launch • With the success of the first two campaigns, you’ll now have a larger user pool to retarget
  • 18. THREE MONTH PLAN: CPG Branding Client Month 1: Geo-targeted saturation • Buy inventory on Facebook and low-priced category buy ($1.00 CPM or less), and look for impact on search traffic • Focus on as many unique users as possible, with limited geos Month 2: Narrow the sites, broaden the geos • Based on the sites driving the most clicks from Month 1, build a site list of the top performing sites • Expand to more geographies with this model Month 3: Build out audience profile • Based on users who have visited site, develop audience profile with 3rd party data partners • Consider direct publisher buys to target these users, plus 3rd party data
  • 19. Summary 1. The size of the pie 2. How ad exchanges work 3. Examples of how to plan display for clients 4. Top 5 mistakes to avoid
  • 20. Top 5 mistakes to avoid 1) Cutting campaigns short 2) Settling for non-transparent display partners 3) Viewing your marketing channels in isolation 4) Not knowing your competition 5) Ignoring the creative
  • 21. Selling Display to Your Search Clients Why do it? • More margin in display than in search • Display works together with search • Lots of money in Display today… • Display is growing fast • RTB is the growth engine behind display • Search growth is flattening • Your competitors are doing it - and they’re eating your lunch • More wallet share from existing clients • Fundamentally it’s a matter of survival
  • 22. 10 steps to sell display to your clients 1. Reposition 2. Who's Your Customer 3. Know Your Enemy 4. Education 5. Baby Steps 6. Transparency 7. Show Scale 8. Prove ROI 9. Morph Your Team 10. Big Brand Bucks
  • 23. STEP 1 REPOSITION YOUR COMPANY • Position yourself as a performance media agency (not a search agency) • Change messaging on website (maybe change your name if you're called search something something) • Prepare a solid deck to help your sales team walk clients through the reasons why they need to transfer all of their display buying efforts to your agency (on top of all their search, mobile and FB) • Work with a trading desk to start (we can help you with that)
  • 24. STEP 2 Know Your Client • Who is your real client? • What makes your client more successful? What makes them get fired? What keeps them up at night? • What is the nature of your relationship with them? • Are they pure DR? pure brand? Mix of both? Find out.
  • 25. STEP 3 Know Your Enemies • Know what agency or network is currently selling them media and why they must be replaced by you (hint - they can't do search and they can't do FB) • Ask your client how they like working with them and what they like and displace about working with the company. • Know what your clients' competitors are doing with display. Usually gets them motivated when they see they're being left in the dust
  • 26. STEP 4 Educate Your Client • Display then and now - different animals • Amount of money going toward working media • Avg CPM of network buys vs RTB • Power of RTB with Acquisio and TTD
  • 27. STEP 5 Baby Steps • Start with retargeting in most cases, small budgets, and focus on search retargeting • Add site retargeting as a second iteration (more money) • Finally start moving them toward buying RTB with other data and compare your results to the next guy's results.
  • 28. STEP 6 Be Transparent • methodology plus technology = competitive edge. • be transparent, show client why technology is critical to success in this game • give them a demo of your platform, take them through all the options so they can understand the fundamental shift that took place from the time they just let the networks manage their money to now • work with them to determine how reporting will work
  • 29. STEP 7 Show Scale • Following this demo you should expose your client to the size of the opportunity on RTB • Start talking about valuing view through impressions using attribution modelling • Show them how attribution models are built to give display the credit it deserves
  • 30. STEP 8 Prove ROI • Go for maximum share of voice in a limited GEO to prove lift on brand queries • Start proving to your client that display increases brand awareness • Run branding ads and monitor web analytics for brand queries and direct navigation for that geo, there should be a lift within days.
  • 31. STEP 9 Morph Your Team • develop your display expertise in relation to the other channels • Hire a media buyer and planner - then teach them how it's done with RTB • Hire creative director - prepare to start pitching ideas • Hire data people • Build and implement your methodology
  • 32. STEP 10 Big Brand Bucks • Money needs to move online but it doesn't have a great place to be spent to support brands • As RTB becomes more mature, it also becomes a natural place to buy display for branding - don't miss this boat.
  • 33. WHY YOU SHOULD WORK WITH US • Acquisio is the only platform that trafficks your ads, tracks results and automatically optimizes performance for Search, Facebook, Mobile and RTB Display. • We are ready to help you start down the path of selling display to your clients immediately • The Acquisio Trading Desk service will manage your display buys for you and teach you how it’s done over a 90 day period at which point you will take over management of the campaign (if you want) • We will provide sales materials and sales support so you can go to your customer and sell display with confidence. • We have focused on making agencies more successful for 9 years and have built a solid track record. We can do the same for you.
  • 34. The Acquisio Trading Desk The Acquisio Trading Desk is a complete solution to help search marketing agencies address the display opportunity with their clients. Would you like to schedule some time to discuss how Acquisio can help you take advantage of this massive opportunity? YES, contact me to schedule some time to explore. NO thanks!

Notas do Editor

  1. Ask Brian’s Pull question