Presented at Documentation and Training East 2007 by Seth Earley -- Search is not just a plug in or a utility. While "just Googling" for information works on the web, there are numerous reasons why this is not always the best approach for intranets and individual web sites.
This slide deck explores the role of information architecture and discusses 5 important strategies for improving search including tuned search, metadata and tagging, faceted search, term expansion and disambiguation, and results clustering.
Improving Findability: The Role of Information Architecture in Effective Search
1. Improving Findability: The Role of
Information Architecture in Effective
Search
DocTrain East – October 18th, 2007
Seth Earley
781-444-0287
Seth@earley.com
1
Improve your ability to find critical information
31. Faceted search implies tagged
content with nice structured
metadata…
What if we don’t have a lot of existing metadata? Does
that mean hire bunch of people to enter it in?
Manual tagging is rarely practical with large amounts of
lower value content. Instead, we need to derive implicit
metadata from content
Improve your ability to find critical information