A crash course IT methodologies by Joris Verhuyck: background, evolution, most used methods etc.

1. IT Buzzword Bingo
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

2. Agenda
• The IT Organization – background
• Definitions
• Evolution of IT methodologies
• Overview of existing methodologies
• Explanation of the most used methods
– What do they mean?
– Which questions can you ask to evaluate
candidates?
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

3. The IT Organization
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

4. IT Organization vs
Projects Organization
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

5. Definitions
• Methodology
• Framework
• Standard
• Best Practice
• IT Management
• Project Management
• Development
• Hybrid
• Process Improvement
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

6. Evolution
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

7. Evolutie per
segment
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

8. Existing methodologies
– An overview
Rapid Application Development,
Scrum, Agile, Waterfall, V-Model,
ITIL, PMBoK, PRINCE2, Six Sigma,
CMMI, Unified Process, Microsoft Solutions
Framework, Feature Driven Development,
Extreme Programming, Kanban, Spiral, TOGAF,
COBIT, IT Balanced Scorecard, ISO 20000, Systems Engineering,
Rational Unified Process, TenStep PM Process, ISO 27001:2005, Joint
Application Design, Crystal, Agile Unified Process, Open Unified Process, Essential Unified Process,
Systems Development Lifecycle, OpenSDLC, Dynamic Systems Development, TickIT, King III, MOF4, ASL, BiSL, OPM3, AS 8015-2005, CGEIT, ISO 29382,
IT Governance Framework, MoP, MoV, Evo, Euromethod, ISPL, MSP, M_o_R, CRISC
P3O, P3M3, ISO 38500, Calder Moir
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

9. Methodology Types
• IT Management
• Project Management
• Development
• Hybrids
• Others, e.g.:
– Process improvement
– Risk
– Portfolio
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

10. Systems
Engineering
• Developed at Bell Telephone Laboratories
• Institutionalized in USAF in 1946 (“systems
analysis” – at this moment a part of SE)
• DoD: institutionalized in the 40’ies
• Used by the DoD, DoE, NASA...
• 1990: National Council on Systems Engineering
(NCOSE)
• 1995: International Council on Systems
Engineering (INCOSE)
• In other words: the oldest (PM) methodology
PM
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

11. Waterfall
HB
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

12. PMBoK
• Project Management Institute: °1969
• 1976: first seminars
• 1981: approval to formalize procedures,
concepts…
• 1987: Project Management Body of
Knowledge (“PMBoK”)
• 1996, 2000, 2004 & 2009: Updates of the
PMBoK. (1st, 2nd, 3rd, 4th revision) PM
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

13. PMBoK
Process Groups
• Initiating
• Planning
• Executing
• Monitoring and Controlling
• Closing
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

14. PMBoK
Knowledge Areas
• Project Integration Management
• Project Scope Management
• Project Time Management
• Project Cost Management
• Project Quality Management
• Project Human Resource Management
• Project Communications Management
• Project Risk Management
• Project Procurement Management
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

15. PMBoK
Certifications
• Certified Associate in Project Management
(CAPM)
– 1500hrs of working in a project team
– OR, 23hrs of formal education
• Project Management Professional (PMP)
– Education and experience
– Agreed to code of professional conduct
– Passed examination
– Continued certification requirements
• I.e. ongoing project management experience
• Examination renewal every three years
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

16. PRINCE2
● Developed from a PROMPTII basis, a PM methodology invented by
Simpact Systems Ltd in 1976
● PROMPTII was the standard for British goverment IT projects, already in
1979
● PRINCE® (PRojects IN Controlled Environments)’s name originated in
1989 ; the methodology got further formalized by the CCTA (Central
Computer and Telecommunications Agency)
● In 1989 PROMPTII was completely replaced by PRINCE® for projects
within the British government
● In 1996 PRINCE2 ® is released as an answer to general feedback about
Project Management. It marks PRINCE2’s departure from being “IT Only”
PRINCE2® received updated in 2002 and 2005; a last – major -update in
●
2009. PM
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

17. PRINCE2:2009
Principles
• Learn from Experience
• Manage by Stages
• Manage by Exception
• Continued Business Justification
• Defined Roles and Responsibilities
• Focus on Products
• Tailor to Suit the Project Environment
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

18. PRINCE2:2009
Processes
• Starting up a Project
• Directing a Project
• Initiating a Project
• Managing a Stage Boundary
• Controlling a Stage
• Managing Product Delivery
• Closing a Project
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

19. PRINCE2:2009
Themes
• Business Case
• Organization
• Plans
• Quality
• Risk
• Changes
• Progress
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

20. PRINCE2:2009
Techniques
• Product Based Planning
• Quality Review
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

21. PRINCE2
Certifications
• PRINCE2 Foundation
• PRINCE2 Practitioner
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

22. V-Model
HB
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

23. Spiral
HB
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

24. Six Sigma
• Developed by Motorola
• goal: reduce production errors / deviation
– Variation costs money!
• DMAIC
• Green Belt -> Black Belt –> Champion
• (Production) Process improvement!
Other
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

25. Six Sigma
Certifications
• Six Sigma yellow belt
• Six Sigma green belt
• Six Sigma black belt
• Six Sigma master black belt
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

26. CMMI
• Capability Maturity Model Integration
• Process Improvement
• Capability vs Maturity
• Levels 1 to 5
• Process Areas
Other
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

27. CMMI
Levels
• Level 1: Initial
• Level 2: Managed
• Level 3: Defined
• Level 4: Quantitatively Managed
• Level 5: Optimizing
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

28. CMMI
Core Process Areas
Abbr Name Area ML
CAR Causal Analysis and Resolution Support 5
CM Configuration Management Support 2
DAR Decision Analysis and Resolution Support 3
IPM Integrated Project Management Project Management 3
MA Measurement and Analysis Support 2
OPD Organizational Process Definition Process Management 3
OPF Organizational Process Focus Process Management 3
OPM Organizational Performance Management Process Management 5
OPP Organizational Process Performance Process Management 4
OT Organizational Training Process Management 3
PMC Project Monitoring and Control Project Management 2
PP Project Planning Project Management 2
PPQA Process and Product Quality Assurance Support 2
QPM Quantitative Project Management Project Management 4
REQM Requirements Management Project Management 2
RSKM 179 , Risk Management +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
Laar B-2180 Ekeren – Tel Project Management 3

29. CMMI Certifications
• CMMI Practitioner
• CMMI Instructor
• SCAMPI B & C Team Leader
• SCAMPI Lead Appraiser
• Standard CMMI Appraisal Method for Process Improvement
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

30. ITIL
• IT Infrastructure Library
– 1. ITIL Service Strategy
– 2. ITIL Service Design
– 3. ITIL Service Transition
– 4. ITIL Service Operation
– 5. ITIL Continual Service Improvement
• 1989 -> 1996: increase to over 30 books
• 2001: ITIL v2
• 2007: ITIL v3
• Service Oriented! IT Mgt
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

31. ITIL
Service Strategy
• Service Portfolio Management
• Demand Management
• IT Financial Management
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

32. ITIL
Service Design
• Service Catalogue Management
• Service Level Management
• Risk Management
• Capacity Management
• Availability Management
• IT Service Continuity Management
• Information Security Management
• Compliance Management
• IT Architecture Management
• Supplier Management
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

33. ITIL
Service Transition
• Service Asset and Configuration Mgnt
• Service Validation and Testing
• Evaluation
• Release Management
• Change Management
• Knowledge Management
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

34. ITIL
Service Operation
• Event Management
• Incident Management
• Problem Management
• Request Fulfilment
• Access Management
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

35. ITIL
CSI
• Service Level Management
• Service Measurement and Reporting
• Continual Service Improvement
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

36. ITIL Certifications
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

37. Scrum
• Name originated in Rugby – refers to gathering up
the players after incidents
• Is one of the “Agile” ways
• 3 Questions:
– What have you done yesterday?
– What will you do today?
– Do you have any issues?
• Scrum Master, Product Owner, Team Members
• Daily scrum, sprint turning point, sprint
planning, sprint retrospective
• - Dev
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

38. Scrum certificates
• Certified Scrum Master
• Certified Scrum Product Owner
• Certified Scrum Developer
• Certified Scrum Professional
• Certified Scrum Trainer
• Certified Scrum Coach
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be

39. Agile
• We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:
– Individuals and interactions over processes and
tools
– Working software over comprehensive
documentation
– Customer collaboration over contract negotiation
– Responding to change over following a plan
• That is, while there is value in the items on the
right, we value the items on the left more. Dev
Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be