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Chapter 4 Project Organization 1
Ch 4
Project Organization
“Organize - to form into an
association for a common purpose
or arrange systematically”
Chapter 4 Project Organization2
Project Organization
 Specialization of the human elements
 Different types = functional, product
line, geographical location, production
process, type of customer, subsidiary
organization, time, vertical or horizontal
organization
 How to tie project to the parent firm
 How to organize the project itself
Chapter 4 Project Organization3
Project as Part of Functional
Organization
 E.g. new technology project – under
vice president of engineering
 Introduction of new product line – under
vice president of marketing
 Project assigned to the functional unit
that has most interest
Chapter 4 Project Organization4
President
VP Finance VP Marketing VP
Manufacturing
VP
Engineering
Functional Organization
Project New
Model Proton
SURIE
New Layout –
Robot Line
Chapter 4 Project Organization5
Major Advantages
 Maximum flexibility in the use of staff
 Individual experts can be utilized by many
different projects
 Specialist in the division can be grouped to
share knowledge and experience
 Functional division serves as a base of
technological continuity
 Functional division contains normal of
advancement
Chapter 4 Project Organization6
Disadvantages
 The client is not the focus of activity and
concern
 Tend to be oriented towards functional
activities
 No individual is given full responsibility for the
project
 Slow response to client’s needs
 Tendency to sub-optimize the project
 Motivation of project team is weak
 Does not facilitate a holistic approach to the
project
Chapter 4 Project Organization7
Pure Project Organization
 Project is separated from the rest of the
parent system
 Becomes self contained unit
Chapter 4 Project Organization8
Advantages
 PM has full line authority over the project
 All project workforce directly responsible to
the PM
 Lines of communication are shortened
 Maintain permanent group of experts
 High level of commitment
 Ability to make swift decisions
 Unity of command
 Simple and flexible structure
 Support holistic approach to the project
Chapter 4 Project Organization9
Project Organization
F in a n c e M a n u fa c tu rin g
V ic e P re s id e n t P ro je c t A
F in a n c e M a n u fa c tu rin g
V ic e P re s id e n t P ro je c t B
F in a n c e M a n u fa c tu rin g
V ic e P re s id e n t P ro je c t C
P re s id e n t
Chapter 4 Project Organization10
Disadvantages
 Duplication of effort
 Stockpile equipment and technical
assistance “just in case”
 Lack of expertise in high technology
project
 Foster inconsistency and cutting
corners
 Project takes on a life of its own
 Worry about “life after project ends”
Chapter 4 Project Organization11
Matrix Organization
 Combination of functional and pure
project organizations
 Matrix project is not separated from
parent organizations
 Individuals come from respective
functions divisions and are assigned to
the project full time or part time
Chapter 4 Project Organization12
Matrix Organization
PM1
PM2
PM3
Manufacturing Program Manager R&D Marketing
President
Chapter 4 Project Organization13
Matrix Organization
 Cross-functional team members
 Draw temporarily on technological expertise
of relevant functions
 High technology areas – integrate functional
specialties
 Iterations in adapting “over the wall” approach
 Systems approach – integrity of product
design
 Close coordination and communication
among all parties
Chapter 4 Project Organization14
Advantages of Matrix
Approach
 The project is the point of emphasis
 Reasonable access t pools of technical
talents
 Less anxiety about what happens after
project completion
 Rapid response to client needs
 Access to administrative units of the parent
firms
 Better balance of company resources in
multiple projects
 Flexibility in control
Chapter 4 Project Organization15
Disadvantages
 Delicate balance of power
 Movement of resources – conflict
 Projects resist death
 Complex division of authority and
responsibility
 Violates the principle of unity of
command
Chapter 4 Project Organization16
Mixed Organizational Systems
 Divisionalization – breaking down large
organization into smaller more flexible units
 Spin-off the large projects as subsidiaries or
independent operations
 Allow formation of venture team
 Hybrid leads to flexibility
 Dissimilar groupings encourage overlap,
duplication and friction
Chapter 4 Project Organization17
Mixed Organization
P r o je c t M F in a n c e E n g in e e r in g P r o je c t N
P r e s id e n t
Chapter 4 Project Organization18
Staff Organization
 Set up like functional organization
 Adds a staff office to administer
projects
 Used for small, short run projects
Chapter 4 Project Organization19
Staff Organization
Finance Manufacturing Engineering
President
Project S
Chapter 4 Project Organization20
Choosing an Organizational
Form
 Functional form – major focus on in-depth
technology, require large capital investment
 Pure project – large number of similar
projects
 Matrix organization – require integration of
inputs from several functional areas and
involves reasonably sophisticated technology
and several projects must share technical
expertise
 Matrix organizations are complex
Chapter 4 Project Organization21
Selection of Project
Organization
 Define the project / objectives
 Determine the key tasks
 Arrange key tasks by sequence and
decompose them into work packages
 Determine project subsystems
 List special characteristics – level of
technology, probable length, resource
requirements, level of outsourcing
Chapter 4 Project Organization22
Project Team
 Project office – control center, chart
room (focus of all project activity)
 Close location to project manager
 Co-location of external parties
 Reduce physical distance
 Better communication
 Pressure to complete tasks
Chapter 4 Project Organization23
Key Team Members
 Project Engineer
 Manufacturing Engineer
 Field Manager
 Contract Administrator
 Project Controller
 Support Services Manager
Chapter 4 Project Organization24
Work Organization
 Project engineer (technical performance) and
project controller (budget) report to PM
 PM forecast of personnel needs
 Prepare WBS to determine exact nature of
tasks
 Skills requirements are assessed and
aggregated
 Outsourcing of certain tasks
Chapter 4 Project Organization25
Typical Organization of
Engineering Projects
F ie ld M a n a g e r
M a n u f a c t u r in g E n g in e e r
P r o je c t E n g in e e r
S u p p o r t S e r v ic e s M a n a g e r
C o n t r o l A d m in is t r a t o r
P r o je c t c o n t r o lle r
P r o je c t M a n a g e r
Chapter 4 Project Organization26
Staff Critical to Project
Success
 Senior project team members
 Staffs whom the PM will require close
communication
 Staffs with rare skills for project success
Chapter 4 Project Organization27
Human Factors
 Technical problem with a human dimension
 Perfectionist – can cause delay
 Motivation – recognition, achievement,
responsibility, advancement, the work itself
 Interpersonal conflict
 Management by Objectives (MBO) – allows
worker to take responsibility for design and
performance of a task
Chapter 4 Project Organization28
Advantages of MBO
 Participative mechanism
 Allow professionals to design their own
method
 Team members know what is expected of
them
 Members have the opportunity to participate
in deciding their own responsibilities
 Members get timely feedback on their
performance
 Project manager is provided a tool for
evaluating and controlling performance
Chapter 4 Project Organization29
MBO
 Superior set objectives in consultation
and agreement with subordinates
 Subordinate develops action plan, a
detailed plan and scheduled that will
result in achieving the objective
 Final plan becomes a contract
Chapter 4 Project Organization30
Major Sources of Conflict
Life cycle phase Conflict source
Project formation Priorities, procedures,
schedules
Buildup phase Priorities, schedule,
procedures
Main program Schedule, technical,
manpower
Phase out Schedules, personality,
manpower

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Organizing Project Teams

  • 1. Chapter 4 Project Organization 1 Ch 4 Project Organization “Organize - to form into an association for a common purpose or arrange systematically”
  • 2. Chapter 4 Project Organization2 Project Organization  Specialization of the human elements  Different types = functional, product line, geographical location, production process, type of customer, subsidiary organization, time, vertical or horizontal organization  How to tie project to the parent firm  How to organize the project itself
  • 3. Chapter 4 Project Organization3 Project as Part of Functional Organization  E.g. new technology project – under vice president of engineering  Introduction of new product line – under vice president of marketing  Project assigned to the functional unit that has most interest
  • 4. Chapter 4 Project Organization4 President VP Finance VP Marketing VP Manufacturing VP Engineering Functional Organization Project New Model Proton SURIE New Layout – Robot Line
  • 5. Chapter 4 Project Organization5 Major Advantages  Maximum flexibility in the use of staff  Individual experts can be utilized by many different projects  Specialist in the division can be grouped to share knowledge and experience  Functional division serves as a base of technological continuity  Functional division contains normal of advancement
  • 6. Chapter 4 Project Organization6 Disadvantages  The client is not the focus of activity and concern  Tend to be oriented towards functional activities  No individual is given full responsibility for the project  Slow response to client’s needs  Tendency to sub-optimize the project  Motivation of project team is weak  Does not facilitate a holistic approach to the project
  • 7. Chapter 4 Project Organization7 Pure Project Organization  Project is separated from the rest of the parent system  Becomes self contained unit
  • 8. Chapter 4 Project Organization8 Advantages  PM has full line authority over the project  All project workforce directly responsible to the PM  Lines of communication are shortened  Maintain permanent group of experts  High level of commitment  Ability to make swift decisions  Unity of command  Simple and flexible structure  Support holistic approach to the project
  • 9. Chapter 4 Project Organization9 Project Organization F in a n c e M a n u fa c tu rin g V ic e P re s id e n t P ro je c t A F in a n c e M a n u fa c tu rin g V ic e P re s id e n t P ro je c t B F in a n c e M a n u fa c tu rin g V ic e P re s id e n t P ro je c t C P re s id e n t
  • 10. Chapter 4 Project Organization10 Disadvantages  Duplication of effort  Stockpile equipment and technical assistance “just in case”  Lack of expertise in high technology project  Foster inconsistency and cutting corners  Project takes on a life of its own  Worry about “life after project ends”
  • 11. Chapter 4 Project Organization11 Matrix Organization  Combination of functional and pure project organizations  Matrix project is not separated from parent organizations  Individuals come from respective functions divisions and are assigned to the project full time or part time
  • 12. Chapter 4 Project Organization12 Matrix Organization PM1 PM2 PM3 Manufacturing Program Manager R&D Marketing President
  • 13. Chapter 4 Project Organization13 Matrix Organization  Cross-functional team members  Draw temporarily on technological expertise of relevant functions  High technology areas – integrate functional specialties  Iterations in adapting “over the wall” approach  Systems approach – integrity of product design  Close coordination and communication among all parties
  • 14. Chapter 4 Project Organization14 Advantages of Matrix Approach  The project is the point of emphasis  Reasonable access t pools of technical talents  Less anxiety about what happens after project completion  Rapid response to client needs  Access to administrative units of the parent firms  Better balance of company resources in multiple projects  Flexibility in control
  • 15. Chapter 4 Project Organization15 Disadvantages  Delicate balance of power  Movement of resources – conflict  Projects resist death  Complex division of authority and responsibility  Violates the principle of unity of command
  • 16. Chapter 4 Project Organization16 Mixed Organizational Systems  Divisionalization – breaking down large organization into smaller more flexible units  Spin-off the large projects as subsidiaries or independent operations  Allow formation of venture team  Hybrid leads to flexibility  Dissimilar groupings encourage overlap, duplication and friction
  • 17. Chapter 4 Project Organization17 Mixed Organization P r o je c t M F in a n c e E n g in e e r in g P r o je c t N P r e s id e n t
  • 18. Chapter 4 Project Organization18 Staff Organization  Set up like functional organization  Adds a staff office to administer projects  Used for small, short run projects
  • 19. Chapter 4 Project Organization19 Staff Organization Finance Manufacturing Engineering President Project S
  • 20. Chapter 4 Project Organization20 Choosing an Organizational Form  Functional form – major focus on in-depth technology, require large capital investment  Pure project – large number of similar projects  Matrix organization – require integration of inputs from several functional areas and involves reasonably sophisticated technology and several projects must share technical expertise  Matrix organizations are complex
  • 21. Chapter 4 Project Organization21 Selection of Project Organization  Define the project / objectives  Determine the key tasks  Arrange key tasks by sequence and decompose them into work packages  Determine project subsystems  List special characteristics – level of technology, probable length, resource requirements, level of outsourcing
  • 22. Chapter 4 Project Organization22 Project Team  Project office – control center, chart room (focus of all project activity)  Close location to project manager  Co-location of external parties  Reduce physical distance  Better communication  Pressure to complete tasks
  • 23. Chapter 4 Project Organization23 Key Team Members  Project Engineer  Manufacturing Engineer  Field Manager  Contract Administrator  Project Controller  Support Services Manager
  • 24. Chapter 4 Project Organization24 Work Organization  Project engineer (technical performance) and project controller (budget) report to PM  PM forecast of personnel needs  Prepare WBS to determine exact nature of tasks  Skills requirements are assessed and aggregated  Outsourcing of certain tasks
  • 25. Chapter 4 Project Organization25 Typical Organization of Engineering Projects F ie ld M a n a g e r M a n u f a c t u r in g E n g in e e r P r o je c t E n g in e e r S u p p o r t S e r v ic e s M a n a g e r C o n t r o l A d m in is t r a t o r P r o je c t c o n t r o lle r P r o je c t M a n a g e r
  • 26. Chapter 4 Project Organization26 Staff Critical to Project Success  Senior project team members  Staffs whom the PM will require close communication  Staffs with rare skills for project success
  • 27. Chapter 4 Project Organization27 Human Factors  Technical problem with a human dimension  Perfectionist – can cause delay  Motivation – recognition, achievement, responsibility, advancement, the work itself  Interpersonal conflict  Management by Objectives (MBO) – allows worker to take responsibility for design and performance of a task
  • 28. Chapter 4 Project Organization28 Advantages of MBO  Participative mechanism  Allow professionals to design their own method  Team members know what is expected of them  Members have the opportunity to participate in deciding their own responsibilities  Members get timely feedback on their performance  Project manager is provided a tool for evaluating and controlling performance
  • 29. Chapter 4 Project Organization29 MBO  Superior set objectives in consultation and agreement with subordinates  Subordinate develops action plan, a detailed plan and scheduled that will result in achieving the objective  Final plan becomes a contract
  • 30. Chapter 4 Project Organization30 Major Sources of Conflict Life cycle phase Conflict source Project formation Priorities, procedures, schedules Buildup phase Priorities, schedule, procedures Main program Schedule, technical, manpower Phase out Schedules, personality, manpower