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Wayne	
  State	
  University	
  Press	
  
The	
  Case	
  for	
  Buying	
  a	
  Title	
  
Management	
  Database	
  
How	
  did	
  we	
  get	
  here?	
  
Wayne	
  State	
  University	
  Press	
  had	
  used	
  a	
  FileMaker	
  Pro	
  database	
  for	
  
over	
  20	
  years.	
  During	
  that	
  Eme	
  it	
  was	
  updated	
  several	
  Emes,	
  but	
  
ulEmately	
  did	
  not	
  scale	
  well	
  or	
  adapt	
  to	
  the	
  rise	
  of	
  digital	
  products.	
  	
  
	
  
Finding	
  someone	
  with	
  the	
  ability	
  to	
  update	
  the	
  database	
  proved	
  
difficult.	
  It	
  became	
  clear	
  that	
  the	
  database	
  had	
  to	
  be	
  completely	
  
rewriKen,	
  or	
  it	
  needed	
  to	
  be	
  replaced.	
  
	
  
Do	
  we	
  build	
  or	
  buy?	
  	
  
	
  
	
  
	
  
It	
  comes	
  down	
  to	
  strategy	
  
	
  
	
  
	
  
•  In	
  2011	
  Wayne	
  State	
  University	
  Press	
  reclassed	
  their	
  Systems	
  
Administrator	
  posiEon	
  to	
  a	
  Technical	
  Project	
  Manager	
  posiEon	
  
•  HosEng	
  of	
  the	
  Press’	
  servers	
  were	
  transferred	
  to	
  the	
  university	
  data	
  
center	
  under	
  their	
  colocaEon	
  program	
  
	
  
The	
  Press	
  made	
  a	
  conscious	
  decision	
  to	
  move	
  the	
  focus	
  of	
  this	
  posiEon	
  from	
  
pure	
  IT	
  to	
  digital	
  strategy.	
  Rather	
  than	
  hosEng	
  and	
  maintaining	
  systems	
  that	
  
are	
  not	
  part	
  of	
  our	
  core	
  business,	
  we	
  free	
  up	
  Eme	
  and	
  resources	
  to	
  focus	
  on	
  
digital	
  strategy	
  and	
  product	
  development.	
  	
  
	
  
By	
  moving	
  to	
  a	
  hosted	
  soluEon	
  for	
  Etle	
  management,	
  and	
  using	
  that	
  Etle	
  
management	
  database	
  to	
  feed	
  our	
  other	
  systems,	
  we	
  have	
  more	
  hours	
  to	
  
devote	
  to	
  focus	
  on	
  digital	
  projects	
  that	
  are	
  part	
  of	
  our	
  core	
  business.	
  
The	
  benefits	
  of	
  an	
  exisEng	
  system	
  
	
  
	
  
	
  
Let	
  other	
  people	
  make	
  the	
  mistakes	
  
•  First	
  adopters	
  oTen	
  go	
  through	
  implementaEon	
  difficulEes	
  
•  SeKling	
  on	
  a	
  set	
  of	
  requirements	
  can	
  be	
  like	
  hiVng	
  a	
  moving	
  target	
  
•  First	
  aKempts	
  at	
  a	
  build	
  oTen	
  lack	
  funcEonality	
  and	
  features	
  that	
  can	
  
spiral	
  costs	
  out	
  of	
  control	
  
	
  
Benefit	
  from	
  funcEonality	
  requested	
  by	
  others	
  
•  By	
  using	
  an	
  off-­‐the-­‐shelf	
  system	
  you	
  gain	
  the	
  benefit	
  of	
  updates	
  created	
  
for	
  other	
  publishers	
  
•  Development	
  budgets	
  can	
  be	
  stretched	
  further	
  by	
  partnering	
  with	
  fellow	
  
clients	
  
The	
  cons	
  of	
  an	
  exisEng	
  system	
  
	
  
	
  
	
  
It	
  may	
  not	
  be	
  100%	
  what	
  you	
  need	
  or	
  want	
  
•  CustomizaEon	
  is	
  possible	
  but	
  may	
  be	
  limited	
  due	
  to	
  impact	
  on	
  other	
  
companies	
  using	
  the	
  system	
  
•  CustomizaEon	
  may	
  be	
  slow	
  –	
  impact	
  analysis	
  is	
  necessary,	
  and	
  in	
  some	
  
cases	
  compromise	
  is	
  required	
  
	
  
The	
  risk	
  of	
  relying	
  on	
  a	
  3rd	
  party	
  
•  If	
  this	
  company	
  goes	
  out	
  of	
  business,	
  what	
  happens	
  to	
  your	
  system?	
  
•  Who	
  owns	
  your	
  data?	
  –	
  Make	
  sure	
  you’re	
  legally	
  protected,	
  and	
  back	
  up	
  
any	
  electronic	
  assets	
  locally	
  if	
  you’re	
  using	
  a	
  Digital	
  Asset	
  Manager	
  
Think	
  strategically	
  and	
  be	
  honest	
  about	
  your	
  
abiliEes	
  as	
  an	
  organizaEon	
  
Things	
  to	
  remember:	
  
•  Don’t	
  assume	
  you	
  can’t	
  afford	
  it	
  
•  Make	
  sure	
  you	
  have	
  someone	
  on	
  staff	
  who	
  can	
  “speak	
  geek”	
  
•  Choose	
  a	
  system	
  based	
  on	
  how	
  well	
  it	
  fits	
  your	
  exisEng	
  process	
  –	
  don’t	
  
change	
  your	
  process	
  to	
  suit	
  the	
  tool	
  
•  Find	
  other	
  users	
  and	
  form	
  relaEonships	
  –	
  the	
  other	
  users	
  are	
  someEmes	
  
the	
  best	
  resources	
  for	
  informaEon	
  
•  Using	
  an	
  off-­‐the-­‐shelf	
  system	
  may	
  give	
  you	
  more	
  bang	
  for	
  your	
  buck	
  
	
  
Contact:	
  	
  
Bonnie.Russell@wayne.edu 	
   	
   	
   	
   	
   	
  TwiKer:	
  @bjr70	
  

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AAUP 2013: Title Mgmt Systems (B. Russell)

  • 1. Wayne  State  University  Press   The  Case  for  Buying  a  Title   Management  Database  
  • 2. How  did  we  get  here?   Wayne  State  University  Press  had  used  a  FileMaker  Pro  database  for   over  20  years.  During  that  Eme  it  was  updated  several  Emes,  but   ulEmately  did  not  scale  well  or  adapt  to  the  rise  of  digital  products.       Finding  someone  with  the  ability  to  update  the  database  proved   difficult.  It  became  clear  that  the  database  had  to  be  completely   rewriKen,  or  it  needed  to  be  replaced.     Do  we  build  or  buy?          
  • 3. It  comes  down  to  strategy         •  In  2011  Wayne  State  University  Press  reclassed  their  Systems   Administrator  posiEon  to  a  Technical  Project  Manager  posiEon   •  HosEng  of  the  Press’  servers  were  transferred  to  the  university  data   center  under  their  colocaEon  program     The  Press  made  a  conscious  decision  to  move  the  focus  of  this  posiEon  from   pure  IT  to  digital  strategy.  Rather  than  hosEng  and  maintaining  systems  that   are  not  part  of  our  core  business,  we  free  up  Eme  and  resources  to  focus  on   digital  strategy  and  product  development.       By  moving  to  a  hosted  soluEon  for  Etle  management,  and  using  that  Etle   management  database  to  feed  our  other  systems,  we  have  more  hours  to   devote  to  focus  on  digital  projects  that  are  part  of  our  core  business.  
  • 4. The  benefits  of  an  exisEng  system         Let  other  people  make  the  mistakes   •  First  adopters  oTen  go  through  implementaEon  difficulEes   •  SeKling  on  a  set  of  requirements  can  be  like  hiVng  a  moving  target   •  First  aKempts  at  a  build  oTen  lack  funcEonality  and  features  that  can   spiral  costs  out  of  control     Benefit  from  funcEonality  requested  by  others   •  By  using  an  off-­‐the-­‐shelf  system  you  gain  the  benefit  of  updates  created   for  other  publishers   •  Development  budgets  can  be  stretched  further  by  partnering  with  fellow   clients  
  • 5. The  cons  of  an  exisEng  system         It  may  not  be  100%  what  you  need  or  want   •  CustomizaEon  is  possible  but  may  be  limited  due  to  impact  on  other   companies  using  the  system   •  CustomizaEon  may  be  slow  –  impact  analysis  is  necessary,  and  in  some   cases  compromise  is  required     The  risk  of  relying  on  a  3rd  party   •  If  this  company  goes  out  of  business,  what  happens  to  your  system?   •  Who  owns  your  data?  –  Make  sure  you’re  legally  protected,  and  back  up   any  electronic  assets  locally  if  you’re  using  a  Digital  Asset  Manager  
  • 6. Think  strategically  and  be  honest  about  your   abiliEes  as  an  organizaEon   Things  to  remember:   •  Don’t  assume  you  can’t  afford  it   •  Make  sure  you  have  someone  on  staff  who  can  “speak  geek”   •  Choose  a  system  based  on  how  well  it  fits  your  exisEng  process  –  don’t   change  your  process  to  suit  the  tool   •  Find  other  users  and  form  relaEonships  –  the  other  users  are  someEmes   the  best  resources  for  informaEon   •  Using  an  off-­‐the-­‐shelf  system  may  give  you  more  bang  for  your  buck     Contact:     Bonnie.Russell@wayne.edu            TwiKer:  @bjr70