Spectrum at 25: One agency's story of transformation
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Spectrum Society has tried to be thoughtful about the focus of our supports for 25 years, and this is our story about becoming a learning organization. Originally presented by Susan Stanfield and Ernie Baatz at the InclusionBC 2013 Conference in Vancouver B.C.
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Spectrum at 25: One agency's story of transformation
- 1. Spectrum Society at 25: One agency’s story of transformation
- 2. Early influences Wolfensberger ◦ Valued social roles ◦ Normative ways and means Lou Brown ◦ “Pre-” means never ◦ Functional skills in real(not simulated) environments TASH
- 3. “Spectrum Society’s mission is to provide services to people with disabilities that will allow them to function more productively and independently in the community.” (1988)
- 5. Integration
- 6. One person at a time • Build on strengths and interests • Normative options – Paid employment – Volunteer work – Recreation – Adult education • Generic resources – Local businesses – Community organizations – Recreation centres – Colleges
- 7. What constitutes “quality individualized services”? • Compliance focus – Health and safety – Risk management • Staff training – Personal care – Nutrition – Medications – Behaviour management
- 9. Monitoring and Reporting • Staff evaluations • Daily recording • Quarterly reports • Orientation checklists • Health and safety reports • Emergency drills
- 10. What constitutes “quality individualized services”? • Values focus – Hire staff with good values – Managers with good discernment • Training focus – Positive programming – Communication – Team-building
- 13. Others we’ve learned from • David Pitonyak • John Lord • Michael Kendrick • Pat Fratangelo (OCL) • Lyle and Mary Romer (TLC) • John O’Brien and Connie Lyle-O’Brien • Mary Kealy • Janet Klees
- 14. John Lord & Peggy Hutchison, Pathways to Inclusion (2007)
- 15. 2007 CLBC Demonstration Project on Building Personal Support Networks
- 16. Lessons from this project • Everyone wants relationships; • Everyone has something to contribute in relationship; • Our traditional program models and hierarchies can get in the way of natural relationships; • Putting relationships at the top of the agenda leads to a whole different conversation
- 17. Strategic Planning • 10 focus groups • What’s working / not working? • 2020 vision • Different methods – PATH – Focus groups – Interviews – Team meetings
- 18. Strategic Plan 2010-2013: “Commitment to Partnership” 1. Strengthen the capacity of individuals to develop and tap relationships, networks and community partnerships; 2. Shift to a more person-directed approach to service; 3. Become recognized as a model of excellence in supporting self governance, locally and beyond; 4. Nurture a culture of learning and leadership; 5. Develop a self sustaining social enterprise / business arm of Spectrum
- 19. “Spectrum Society’s mission is to provide services to people with disabilities that will allow them to function more productively and independently in the community.” (1988) “Spectrum Society’s mission is to support people with disabilities to experience full citizenship and genuine belonging in community.” (2010)
- 20. Shifting the balance of power
- 21. “Better Networks for Better Lives” demonstration project
- 22. Lessons from the Better Networks project • Systems can get in the way • We need to ask better questions • Everyone has a right to direct his/her life • No news isn’t necessarily good news
- 23. Sharing authority (A+B model) • Discovery vs. intake • Negotiation – eg. Host Agency agreement • Individualized budgets • Recruitment and interviews • Scheduling • Orientations and training • Authentic leadership roles
- 24. What constitutes “quality individualized services”? • Relationship focus – Building personal support networks – Supported decision-making – Natural supports as a first option • The changing role of support – Connector role – Direction vs. facilitation
- 29. What we’re still wondering... • Quality individualized services vs. quality of life? – What’s the difference? – Which should be our focus? • Person-centred planning – Independent facilitation? – Planning for services or planning for life?
Notas do Editor
- Our first mission statement
- From the beginning, our focus has been on providing quality individualized services. Our assumptions about this have changed over the years. Initially, the focus was on health and safety, and consistency.
- Traditional organizational structure
- Monitoring compliance vs. monitoring quality?
- Second iteration – building on earlier focus, moving beyond health and safety
- Realization that people were surrounded by staff and services
- What is the difference between the two?
- Small projects as a vehicle for agency transformation
- Latest iteration
- Our first social enterprise
- Our first book
- Monthly e-newsletter
- Training, workshops, facilitation – Aaron Johannes, Director of Research, Training and Development at Spectrum