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The Insider´s Guide to Affiliate
Marketing in Europe
a4uexpo 2008
Nicky Iapino, Vincent Pelilo, Auke Boersma,
Peter Rowe, Sabine Haase


                                      successful together
Agenda



• Market Size

• Understanding Local Markets
 - UK
 - Germany
 - France
 - Netherlands

• Best Practice Account Management

• Affiliates – Expanding to Europe

• Summary

• Questions & Answers




                           Page 2
AdLINK Group




 AdLINK Group is Europe's leading
 independent Online Marketeer with
 revenue of £185m in 2007. The
 Group comprises the following
 Business units:


 •   Affiliate Marketing with affilinet
 •   Display Marketing with AdLINK Media
 •   Direct Marketing with net:dialogs
 •   Email Marketing with composite
 •   Domain Marketing with Sedo




                                  Page 3
affilinet




• Founded October 1997, 100+ employees

• Networks in Germany, France, UK,
  Netherlands, Spain, Austria &
  Switzerland

• 1,500 Affiliate Programs

• Averaging 2.6m transactions per month

• Serving over 6bn impressions per month

• 35,000+ active (clicks) Affiliates

• Multi-lingual, multi-currency platform




                                       Page 4
European Market Size - £m



                      In Europe, the total
350                   value of the Online
                      Market reached £8.5
300                      billion in 2007
250

200

150

100

 50

  0
          2005              2006                    2007   2008

                             NL      ES   FR   DE   UK




                            Page 5
Online Users across Europe



                                                                      Y-o-Y

   Germany                                                     47.4   -1%

                                                     35.9             +6%
         UK

                                              30.4                    +14%
     France

                                             29.6                     +6%
        Italy

                                      21.8                            +23%
      Spain

                       12                                             +12%
 Netherlands

                 5.3                         Almost 50% of Online     +18%
 Switzerland
                                              Users in Europe are
                                              from UK & Germany



                             Page 6
European Market Specifics – UK Advertisers


                                             • Retail, Travel & Finance are
                                               the key revenue drivers
                                             • Automotive & FMCG are
                                               growing and beginning to
                                               explore Affiliate
                                               Marketing/CPA Advertising
                                             • Quality of traffic and
                                               understanding of Affiliates is
                                               key
                                             • De-duplication of Sales is
                                               becoming more prevalent with
                                               better technologies
                                             • Provision of widgets & tools is
                                               growing rapidly




                           Page 7
European Market Specifics – UK Affiliates


                                            • Most valuable Affiliates are
                                              SEO and Content
                                            • Paid Search continues to be
                                              a key source of traffic
                                            • Voucher Code Sites have
                                              grown rapidly over the last 12
                                              months but issues over terms
                                            • Advertisers are looking to
                                              expand reach to non-
                                              traditional Affiliates that
                                              historically worked on CPM
                                              basis
                                            • General diversification of
                                              Affiliate types as more varied
                                              Advertisers enter the market


                            Page 8
European Market Specifics – Germany Advertisers


• Online transaction-oriented businesses
  strongest

• Automotive & FMCG emerging sectors

• Agency business accounts for approx.
  40%. Specialist Agencies with major
  share

• Majority of Programs still self-serviced

• Affiliate Campaign business increasing

• Requirements of Platforms high due to
  high level of self-service Programs

• Key Product reqs:
  - Flexibility & variety of creative
  - Detailed range of security features
  - Abundant statistics offering




                                          Page 9
European Market Specifics – Germany Affiliates



• SEM prevailing business model;
  openness of Advertisers to
  controlled SEM increasing

• Content/SEO/Comparison sites
  almost equally important

• eMail and Cashback publishers
  developing

• Big bonus Programs offering high
  reach

• Split of portfolio: Top Publishers &
  Longtail across all Networks

• Publisher scene heavily connected




                                 Page 10
European Market Specifics – France Advertisers



                                           • Increasing varied industry segments:
                                               - historic Advertisers (Travel, Retail &
                                                 eMerchants)
                                               - new segments (Banking/Finance,
                                                 Automotive & FMCG)

                                           • Lead Generation business is strongly
                                           increasing & co-registration also
                                           developing

                                           • Rough Media Agencies positioning
                                           since more Advertisers deciding to
                                           directly manage their Programs

                                           • Affiliate Campaign business is
                                           strenghtening; Short-term Online
                                           Marketing actions increasingly
                                           developing

                                           • Double-tracking Technology;
                                           Advertisers wanting to optimise the de-
                                           duplication in Online Marketing mix


                           Page 11
European Market Specifics – France Affiliates



                                                • Top Publishers now big companies

                                                                  ´
                                                • Top 3 Publishers´ business models
                                                  Email/SEM/Feed-user (Price Comparison,
                                                  Cashback)/Network (site-under)

                                                • Email model growing, especially Lead
                                                  Generation (high reach + accurate targeting)

                                                • Performance/SEM model still high, but at
                                                  same pace

                                                • Strong connections among Publishers

                                                • Concentrated amongst 5-10 big Publishers
                                                  for each Program

                                                •The 3-part relationship (Publisher-Advertiser-
                                                 Platform) has to be re-invented, with the
                                                 Platform as the trusted 3rd party

                                                • High quality Publishers key for Platforms,
                                                  rather than getting more Advertisers




                            Page 12
European Market Specifics – Netherlands Advertisers



• Strong in CPC campaigns

• Several strong financial A-brands
  with ongoing Programs

• Upcoming FMCG – NEW
  BUSINESS!

• Growth of high potential Gambling
  Industry slowed down due to laws

• Massive amount of Leads delivered
  via CSV files

• Enabling Media Agencies to regain
  lost business




                                Page 13
European Market Specifics – Netherlands Affiliates




• Strong in Loyalty/Voucher

• Email Marketing has extensive
  reach

• Display plays minimal role

• SEM: a unique combination of
  trusted local SEM players &
  international SEM companies

• 9-95 rule instead of 20-80




                               Page 14
Market Similarities & Differences



 • Retail features strongly across most markets, slightly smaller in
   Netherlands

 • Gaming features highly in France, less so in other Euro markets

 • Automotive & FMCG growing as Advertisers explore new
   Marketing avenues and Affiliate Marketing becomes more
   sophisticated channel

 • SEM still the main driver of traffic, directly and indirectly

 • Loyalty very strong in the UK, less strong across Europe



                             Page 15
Best Practice Euro Management



 • Vital to understand the local markets you wish to operate in:
    - Affiliate nuances across sectors
    - Benchmark your activity against local competitors
    - Strategy may vary by country depending on your market position

 • Commissions may vary significantly by country so its important to
   retain flexibility

 • Work with your local Network and/or Agency to develop tiers &
   incentives which satisfy the local market

 • Understanding the Affiliates by market allows you to tailor
   communication accordingly

 • Important to select a Network that suits your goals & aspirations



                                Page 16
Best Practice Euro Management



 • Local or Central Management
     • Local
    - Mainly dependant on resource & skill sets
    - Local input allows a higher degree of involvement & bespoke deals
    - Create better local relationships with key Affiliates
    - Example = eBay


     • Central
    - Allows a better overview of the whole market
    - Brand message must retain consistency across the markets
    - Communication is key both internally & externally
    - Example = Dating Direct/Meetic




                                Page 17
Expanding into Europe - Affiliates



 • Crucial to liaise closely with your Affiliate Network
   representative

 • Leverage their understanding of the local marketplace

 • Understanding who the local Advertisers are can be time
   consuming

 • A single point of contact who is supportive can help establish
   you more quickly than going it alone

 • Double check T&Cs to avoid issues in the long run



                             Page 18
Future of European Affiliate Marketing



 • Increase of cross-border business

 • Increased number of Affiliates operating across markets

 • Establishment of mega-publishers across markets

 • SEM will remain a key driver of sales, directly or indirectly

 • Borders will blur between Media & Affiliation, de-duplication will
   become more important

 • Monetisation via Video will come…sooner or later

 • Security and Quality will become more important




                             Page 19
Questions & Answers




                      successful together

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Insiders Guide To Europe - Vincent Pelillo, Sabine Hasse, Nicky Iapino, Peter Rowe, Auke Boersma

  • 1. ´ The Insider´s Guide to Affiliate Marketing in Europe a4uexpo 2008 Nicky Iapino, Vincent Pelilo, Auke Boersma, Peter Rowe, Sabine Haase successful together
  • 2. Agenda • Market Size • Understanding Local Markets - UK - Germany - France - Netherlands • Best Practice Account Management • Affiliates – Expanding to Europe • Summary • Questions & Answers Page 2
  • 3. AdLINK Group AdLINK Group is Europe's leading independent Online Marketeer with revenue of £185m in 2007. The Group comprises the following Business units: • Affiliate Marketing with affilinet • Display Marketing with AdLINK Media • Direct Marketing with net:dialogs • Email Marketing with composite • Domain Marketing with Sedo Page 3
  • 4. affilinet • Founded October 1997, 100+ employees • Networks in Germany, France, UK, Netherlands, Spain, Austria & Switzerland • 1,500 Affiliate Programs • Averaging 2.6m transactions per month • Serving over 6bn impressions per month • 35,000+ active (clicks) Affiliates • Multi-lingual, multi-currency platform Page 4
  • 5. European Market Size - £m In Europe, the total 350 value of the Online Market reached £8.5 300 billion in 2007 250 200 150 100 50 0 2005 2006 2007 2008 NL ES FR DE UK Page 5
  • 6. Online Users across Europe Y-o-Y Germany 47.4 -1% 35.9 +6% UK 30.4 +14% France 29.6 +6% Italy 21.8 +23% Spain 12 +12% Netherlands 5.3 Almost 50% of Online +18% Switzerland Users in Europe are from UK & Germany Page 6
  • 7. European Market Specifics – UK Advertisers • Retail, Travel & Finance are the key revenue drivers • Automotive & FMCG are growing and beginning to explore Affiliate Marketing/CPA Advertising • Quality of traffic and understanding of Affiliates is key • De-duplication of Sales is becoming more prevalent with better technologies • Provision of widgets & tools is growing rapidly Page 7
  • 8. European Market Specifics – UK Affiliates • Most valuable Affiliates are SEO and Content • Paid Search continues to be a key source of traffic • Voucher Code Sites have grown rapidly over the last 12 months but issues over terms • Advertisers are looking to expand reach to non- traditional Affiliates that historically worked on CPM basis • General diversification of Affiliate types as more varied Advertisers enter the market Page 8
  • 9. European Market Specifics – Germany Advertisers • Online transaction-oriented businesses strongest • Automotive & FMCG emerging sectors • Agency business accounts for approx. 40%. Specialist Agencies with major share • Majority of Programs still self-serviced • Affiliate Campaign business increasing • Requirements of Platforms high due to high level of self-service Programs • Key Product reqs: - Flexibility & variety of creative - Detailed range of security features - Abundant statistics offering Page 9
  • 10. European Market Specifics – Germany Affiliates • SEM prevailing business model; openness of Advertisers to controlled SEM increasing • Content/SEO/Comparison sites almost equally important • eMail and Cashback publishers developing • Big bonus Programs offering high reach • Split of portfolio: Top Publishers & Longtail across all Networks • Publisher scene heavily connected Page 10
  • 11. European Market Specifics – France Advertisers • Increasing varied industry segments: - historic Advertisers (Travel, Retail & eMerchants) - new segments (Banking/Finance, Automotive & FMCG) • Lead Generation business is strongly increasing & co-registration also developing • Rough Media Agencies positioning since more Advertisers deciding to directly manage their Programs • Affiliate Campaign business is strenghtening; Short-term Online Marketing actions increasingly developing • Double-tracking Technology; Advertisers wanting to optimise the de- duplication in Online Marketing mix Page 11
  • 12. European Market Specifics – France Affiliates • Top Publishers now big companies ´ • Top 3 Publishers´ business models Email/SEM/Feed-user (Price Comparison, Cashback)/Network (site-under) • Email model growing, especially Lead Generation (high reach + accurate targeting) • Performance/SEM model still high, but at same pace • Strong connections among Publishers • Concentrated amongst 5-10 big Publishers for each Program •The 3-part relationship (Publisher-Advertiser- Platform) has to be re-invented, with the Platform as the trusted 3rd party • High quality Publishers key for Platforms, rather than getting more Advertisers Page 12
  • 13. European Market Specifics – Netherlands Advertisers • Strong in CPC campaigns • Several strong financial A-brands with ongoing Programs • Upcoming FMCG – NEW BUSINESS! • Growth of high potential Gambling Industry slowed down due to laws • Massive amount of Leads delivered via CSV files • Enabling Media Agencies to regain lost business Page 13
  • 14. European Market Specifics – Netherlands Affiliates • Strong in Loyalty/Voucher • Email Marketing has extensive reach • Display plays minimal role • SEM: a unique combination of trusted local SEM players & international SEM companies • 9-95 rule instead of 20-80 Page 14
  • 15. Market Similarities & Differences • Retail features strongly across most markets, slightly smaller in Netherlands • Gaming features highly in France, less so in other Euro markets • Automotive & FMCG growing as Advertisers explore new Marketing avenues and Affiliate Marketing becomes more sophisticated channel • SEM still the main driver of traffic, directly and indirectly • Loyalty very strong in the UK, less strong across Europe Page 15
  • 16. Best Practice Euro Management • Vital to understand the local markets you wish to operate in: - Affiliate nuances across sectors - Benchmark your activity against local competitors - Strategy may vary by country depending on your market position • Commissions may vary significantly by country so its important to retain flexibility • Work with your local Network and/or Agency to develop tiers & incentives which satisfy the local market • Understanding the Affiliates by market allows you to tailor communication accordingly • Important to select a Network that suits your goals & aspirations Page 16
  • 17. Best Practice Euro Management • Local or Central Management • Local - Mainly dependant on resource & skill sets - Local input allows a higher degree of involvement & bespoke deals - Create better local relationships with key Affiliates - Example = eBay • Central - Allows a better overview of the whole market - Brand message must retain consistency across the markets - Communication is key both internally & externally - Example = Dating Direct/Meetic Page 17
  • 18. Expanding into Europe - Affiliates • Crucial to liaise closely with your Affiliate Network representative • Leverage their understanding of the local marketplace • Understanding who the local Advertisers are can be time consuming • A single point of contact who is supportive can help establish you more quickly than going it alone • Double check T&Cs to avoid issues in the long run Page 18
  • 19. Future of European Affiliate Marketing • Increase of cross-border business • Increased number of Affiliates operating across markets • Establishment of mega-publishers across markets • SEM will remain a key driver of sales, directly or indirectly • Borders will blur between Media & Affiliation, de-duplication will become more important • Monetisation via Video will come…sooner or later • Security and Quality will become more important Page 19
  • 20. Questions & Answers successful together