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The end of the Wild-West of Data
- Relevance and Regulation –

Chris R. Hauth
director strategy & corporate dev.
The questions we will address today…



        What is BIG DATA and how BIG is it?




   When does data become relevant? An analytical
                       grid.


  Why is privacy so important and what do we NEED
                     to do about it?


                                                    Page 2
Data is getting bigger and bigger…


                             Worldwide Digital Data Volume
(created and stored each year)
   90                                                                                         2015:
                                                                                            7,910 EB
   80
   70
   ExaByte




   60                                                                        x 61
   50
   40                                                              BIG DATA
                                              2011:
   30                                       1,800 EB
   20                2005:
                    130 EB
   10
    -
             2000    2002        2004   2006            2008               2010                2012               2014


                                                                                       Note: The data of 2015 estimated by IDC     Page 3
                                         Source: 2011 IDC Digital Universe Study (2011/6); MIC "Information Distribution Cencus"
How big is your data??? Company size is no
longer a determinant

                    Size DataWarehouse                                  Revenue 2011
                           (in TB)                                          (in €)




      VS.




                                                                                                           Page 4
                   Source: Data Unser – Wie Kundendaten die Wirtschaft revolutionieren (2012), affilinet
There is no reason why growth of (unstructured)
data should decrease in the future!
         Social media boom                                        The Mobile Revolution

 Facebook - Active users ('04-'11)                         Mobile Data Connections ('04-'11)


                 160% CAGR                                                        20% CAGR




   E-Commerce transactions                                             "Internet of Things"

 Global eCommerce Sales ('04-'11)                          Connected Devices 2015 (excl. PC/Mobile)
                                                                                                 Industrials



                  23% CAGR

                                                                             Utilities          Retail        Security
                                                          Automotive                     Travel&Log      HealthCare




                                                                                                                  Page 5
                                     Source: Facebook Prospectus 2012, YankeeGroup Topline Data Forecast 2011,
                                                                               JPMorgan eCommerce Forecast
The questions we will address today…



        What is BIG DATA and how BIG is it?




   When does data become relevant? An analytical
                       grid.


  Why is privacy so important and what do we NEED
                     to do about it?


                                                    Page 6
But Size doesn't necessarily matter: Big Data is
a complex ecosystem, navigate it wisely

                                     Customer Focus
                                                              -   Enrichment
             Profitability                                    -   Vizualization
                                                              -   Biz Intelligence
                                                              -   New Storage
                                                              -   Normalization
                                                              -   Categorization
       ( - ) Amount of Data




                                                 Quality
             ( - ) Quality




                              ( - ) Regulation        Amount of Data


                                                                                            Page 7
                                                                        Source: affilinet
Enrichment – enrich and link your Big Data to
 increase the quality and make it valuable                                    Example

                                         Fit predictors
         Evaluations
                                                                                  Shares



    Weather                                               Social
                                                      Recommendations
                                                                                     Likes
                                       Product
                                        Data
   Holidays


                       Environmental
                            Info                                   Opinions
Geo-locations
                                                   Special Promotions


                   Connect to other players of the Value Chain

                                                                                            Page 8
                                                                        Source: affilinet
Vizualization – The right visualization of Data is
the key for meaningful interpretation




                                                                           Page 9
                                             Source: LinkedIn Maps, 2012
The questions we will address today…



        What is BIG DATA and how BIG is it?




   When does data become relevant? An analytical
                       grid.


  Why is privacy so important and what do we NEED
                     to do about it?


                                                    Page 10
Too often we see big data as a way to improve
our productivity, but that's just part of the story

            What are you using Big Data for???

Increase Operational Efficiency                     51%                                         No wonder that
                                                                                               government get's
     Inform Strategic Direction               36%
                                                                                                it all wrong and
      Better Customer Service           27%                                                    tries to curb Data
                                                                                                    Analytics
Identify New Products/Services          24%

Enhance Customer Experience            20%

          Identify New Markets    11%
                                                                                             Big Data should be
          Faster Go-To-Market     8%
                                                                                                 about better
      Comply with Regulations     6%                                                           services for our
                                                                                              customers FIRST
                         Other 3%



                                                                                                                            Page 11
                                                          Source: The Economist - Harnessing a game changing asset (2011)
Privacy and end-user trust perception is key:
BUT privacy perception differs substantially

                       What is privacy? (EU 27)                       The good news is:
                                                                        The information
   Visited Websites         25%                                          our industry is
                                                                      interested in is not
  Taste & Opinions          27%
                                                                      considered private
                                                                          by the end-
                                                                           customer
      Photos of me                48%


    Mobile Number                       63%




Medical Information                       74%                           BUT: That's just
                                                                        one part of the
      Financial Info                      75%                             picture…


                                                                                                Page 12
                                                  Source: EU -SPECIAL EUROBAROMETER 359, 2011
The start and the end of big data is the complex
consumer, don't forget that…!

      Your Opinion of Personalized Search? (U.S.)

      Total            65%             29%
                                                                           Obviously we
                   BAD              Good       other                      communicated
                                                                         something wrong!
       >50             70%             24%
Age
       <29         56%             38%




High Salary              75%             19%                             Big Data should be
   >75k                                                                  about privacy and
 Low Salary      45%             49%                                         protecting
   <30k                                                                   individual needs


                                                                                                        Page 13
                                             Source: PEW Institute – PIP Serach Engine Use 2012, U.S.
E-Privacy Directive and the Data Protection
Regulation

     E-Privacy Directive                 Data Protection Regulation




§   Local Implementation
                                         §     Local Implementation




                  W3C Proposal on DNT initiative


                                                                                  Page 14
                                                     Source: EU, W3C, affilinet
The Privacy Directive, DNT and Data Protection
should be seen in conjunction


       Step I
  Full Transparency
                          Privacy
                          Directive
                                               Do Not
      Step II                                   Track
     Full Control                             Initiative
                                                (W3C)

                          Data Protection
      Step III            Regulation
 Right to be Forgotten



                                                                     Page 15
                                             Source: EU, affilinet
The Privacy Directive and its implementation in
the UK and NL – Key points

     UK implementation                                NL implementation
                       Clear and Comprehensive Information

   Cookie is stored               Purpose of Cookie                      Duration of Cookie



            "Implicite" Consent                        Prior Informed Consent

                        Consent can be revoked at all times

                                                       Cookie = Personal Data

                                                Inform DP authority       Secure Data Handling

                                              Check & Correct tool for    3rd party processing
                                                    end-users                 agreements




                                                                                                   Page 16
                                                                           Source: EU, affilinet
Privacy Directive – Compliance Step 1:
Full Transparency
                                               Goals:

                                               - Overlay and at least
                               Cookie Policy
                                                 one very visible
                                                 persistent link on all
                                                 pages of your online
                                                 presence

                                               - Clearly
                                                 communicate
                                                 purpose and
                                                 hierarchy of cookies
                                                 (other tracking
                                                 methods)

                                               - Explain the "implicit
                                                 consent" issue to
                                                 the user



                                                                            Page 17
                                                        Source: affilinet
A very first step excluding proactive cookie
management
                                                        Link persistent on all
                                                        pages




                                                        - General
                                                          Explanation
                                                        - General browser
                                                          based Privacy
                                                          Management info
                                                        - Detailed website
                                                          principles on
                                                          cookies
                                                        - Detailed
                                                          explanation and
                                                          list of implemented
                                                          cookies/segments
                                                                                 Page 18
                                        Source: company information, affilinet
Best Practice Basic - Simple & smart solution
excluding proactive cookie management
                       Persistent Nav Item
                                                            Initial Pop up




                                                • How cookies are used in
                                                  general
                                                • Which cookies are set and
                                                  for what reason (detailed
                                                  categorized list)
                                                • How to toogle your browser
                                                  settings to manage cookies
                                                  (only as indirect link)

                                                                                      Page 19
                                             Source: company information, affilinet
Privacy Directive – Compliance Step 2:
Full Control
                                               Additionally to Step 1

                                               Introduce an
                               Cookie Policy
                               Cookie Policy
                                               "intelligent 2 stage"
                                               process:

     2                                         - Enable control of
                                                 privacy settings in
                                                 and outside of
                                                 browser settings

                                               - Pro-actively advise
                                                 users on active
                                                 cookie management
                                                 possibilities (e.g.
                                                 ghostery, adblock
 1                                               plus, etc.)




                                                                           Page 20
                                                       Source: affilinet
Best Practice Advanced - Cookie hierarchy and
segment specific cookie control

                                                - General
                                                  Explanation
                                                - Explicit privacy
                                                  and cookie setup
                                                - Affiliate cookies
                                                  potentially
                                                  grouped under
                                                  "strictly necessary
                                                  and performance"




                                                Pop-up on first page
                                                landing & persistant
                                                cookie settings link
                                                                              Page 21
                                     Source: company information, affilinet
Regulation – What does it mean now for you???
Document, Document, Document!!!
The implications for your daily work
 Non-EU based players will need to comply to the new
  rules

 Data protection and compliance become more
  important as not only individuals can sue you (e.g.
  but also indirectly associated lobby groups)
                                                            Current timeplan suggest
 Growing Importance and necessity of well                        final date for
  documented "Customer Consent"                             implementation in 2016
 More and easier accessible user rights, will mean for        Currently the draft
  you to offer customers access and controll (e.g.
                                                               means significant
  "Right to be forgotten", personal data portability)
                                                                 strains on our
 Profiling will be harder as the definition of "personal    operations, increase in
  data" is significantly broadened                          bureocracy and in certain
                                                            cases the death of whole
                                                                business models

                                                                                              Page 22
                                                                      Source: EU, affilinet
Data Protection Regulation – Compliance Step 3:
The Right to be forgotten
                                            Additional to step 2

                                            - Clearly
                                              communicate use
                                              and purpose of ALL
                                              cookies (ideally
                                              also other tracking
                                              methods)

                                            - Enable individual
                                              control of decisions
                                              taken in the past
                                              and the right to be
                                              forgotten BEFORE
                                              setting cookies



   Cookie Policy




                                                                       Page 23
                                                   Source: affilinet
Collaborative, cross-segment solutions currently
focused on Behavioral Advertising
    Industry Board Solution          Private Solution




                                                                               Page 24
                                      Source: company information, affilinet
What are the key take aways…



 Big Data is the key decision point for our industry
 and we will need to….

  Put the end-customers on Prio 1 will be decisive for
   the industry

  Proactively work with government and interest
   groups to define the customer way forward

  Intelligently collaborate to improve customer
   experience using the non-personal data we have


                                                                     Page 25
                                                 Source: affilinet
… thanks for time! Enjoy the rest of your day @ a4u
                    Barcelona!




                   affilinet GmbH        T. +49 89 435710 170
                   Chris R. Hauth        M. +49 151
                   Jospeh-Wild-Str. 20   E.m. chauth@affili.net
                   81829 München         www.affili.net

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The End of the Wild-West of Data – Relevance and Regulation: the Cornerstones for Leveraging Big Data

  • 1. The end of the Wild-West of Data - Relevance and Regulation – Chris R. Hauth director strategy & corporate dev.
  • 2. The questions we will address today… What is BIG DATA and how BIG is it? When does data become relevant? An analytical grid. Why is privacy so important and what do we NEED to do about it? Page 2
  • 3. Data is getting bigger and bigger… Worldwide Digital Data Volume (created and stored each year) 90 2015: 7,910 EB 80 70 ExaByte 60 x 61 50 40 BIG DATA 2011: 30 1,800 EB 20 2005: 130 EB 10 - 2000 2002 2004 2006 2008 2010 2012 2014 Note: The data of 2015 estimated by IDC Page 3 Source: 2011 IDC Digital Universe Study (2011/6); MIC "Information Distribution Cencus"
  • 4. How big is your data??? Company size is no longer a determinant Size DataWarehouse Revenue 2011 (in TB) (in €) VS. Page 4 Source: Data Unser – Wie Kundendaten die Wirtschaft revolutionieren (2012), affilinet
  • 5. There is no reason why growth of (unstructured) data should decrease in the future! Social media boom The Mobile Revolution Facebook - Active users ('04-'11) Mobile Data Connections ('04-'11) 160% CAGR 20% CAGR E-Commerce transactions "Internet of Things" Global eCommerce Sales ('04-'11) Connected Devices 2015 (excl. PC/Mobile) Industrials 23% CAGR Utilities Retail Security Automotive Travel&Log HealthCare Page 5 Source: Facebook Prospectus 2012, YankeeGroup Topline Data Forecast 2011, JPMorgan eCommerce Forecast
  • 6. The questions we will address today… What is BIG DATA and how BIG is it? When does data become relevant? An analytical grid. Why is privacy so important and what do we NEED to do about it? Page 6
  • 7. But Size doesn't necessarily matter: Big Data is a complex ecosystem, navigate it wisely Customer Focus - Enrichment Profitability - Vizualization - Biz Intelligence - New Storage - Normalization - Categorization ( - ) Amount of Data Quality ( - ) Quality ( - ) Regulation Amount of Data Page 7 Source: affilinet
  • 8. Enrichment – enrich and link your Big Data to increase the quality and make it valuable Example Fit predictors Evaluations Shares Weather Social Recommendations Likes Product Data Holidays Environmental Info Opinions Geo-locations Special Promotions Connect to other players of the Value Chain Page 8 Source: affilinet
  • 9. Vizualization – The right visualization of Data is the key for meaningful interpretation Page 9 Source: LinkedIn Maps, 2012
  • 10. The questions we will address today… What is BIG DATA and how BIG is it? When does data become relevant? An analytical grid. Why is privacy so important and what do we NEED to do about it? Page 10
  • 11. Too often we see big data as a way to improve our productivity, but that's just part of the story What are you using Big Data for??? Increase Operational Efficiency 51% No wonder that government get's Inform Strategic Direction 36% it all wrong and Better Customer Service 27% tries to curb Data Analytics Identify New Products/Services 24% Enhance Customer Experience 20% Identify New Markets 11% Big Data should be Faster Go-To-Market 8% about better Comply with Regulations 6% services for our customers FIRST Other 3% Page 11 Source: The Economist - Harnessing a game changing asset (2011)
  • 12. Privacy and end-user trust perception is key: BUT privacy perception differs substantially What is privacy? (EU 27) The good news is: The information Visited Websites 25% our industry is interested in is not Taste & Opinions 27% considered private by the end- customer Photos of me 48% Mobile Number 63% Medical Information 74% BUT: That's just one part of the Financial Info 75% picture… Page 12 Source: EU -SPECIAL EUROBAROMETER 359, 2011
  • 13. The start and the end of big data is the complex consumer, don't forget that…! Your Opinion of Personalized Search? (U.S.) Total 65% 29% Obviously we BAD Good other communicated something wrong! >50 70% 24% Age <29 56% 38% High Salary 75% 19% Big Data should be >75k about privacy and Low Salary 45% 49% protecting <30k individual needs Page 13 Source: PEW Institute – PIP Serach Engine Use 2012, U.S.
  • 14. E-Privacy Directive and the Data Protection Regulation E-Privacy Directive Data Protection Regulation § Local Implementation § Local Implementation W3C Proposal on DNT initiative Page 14 Source: EU, W3C, affilinet
  • 15. The Privacy Directive, DNT and Data Protection should be seen in conjunction Step I Full Transparency Privacy Directive Do Not Step II Track Full Control Initiative (W3C) Data Protection Step III Regulation Right to be Forgotten Page 15 Source: EU, affilinet
  • 16. The Privacy Directive and its implementation in the UK and NL – Key points UK implementation NL implementation Clear and Comprehensive Information Cookie is stored Purpose of Cookie Duration of Cookie "Implicite" Consent Prior Informed Consent Consent can be revoked at all times Cookie = Personal Data Inform DP authority Secure Data Handling Check & Correct tool for 3rd party processing end-users agreements Page 16 Source: EU, affilinet
  • 17. Privacy Directive – Compliance Step 1: Full Transparency Goals: - Overlay and at least Cookie Policy one very visible persistent link on all pages of your online presence - Clearly communicate purpose and hierarchy of cookies (other tracking methods) - Explain the "implicit consent" issue to the user Page 17 Source: affilinet
  • 18. A very first step excluding proactive cookie management Link persistent on all pages - General Explanation - General browser based Privacy Management info - Detailed website principles on cookies - Detailed explanation and list of implemented cookies/segments Page 18 Source: company information, affilinet
  • 19. Best Practice Basic - Simple & smart solution excluding proactive cookie management Persistent Nav Item Initial Pop up • How cookies are used in general • Which cookies are set and for what reason (detailed categorized list) • How to toogle your browser settings to manage cookies (only as indirect link) Page 19 Source: company information, affilinet
  • 20. Privacy Directive – Compliance Step 2: Full Control Additionally to Step 1 Introduce an Cookie Policy Cookie Policy "intelligent 2 stage" process: 2 - Enable control of privacy settings in and outside of browser settings - Pro-actively advise users on active cookie management possibilities (e.g. ghostery, adblock 1 plus, etc.) Page 20 Source: affilinet
  • 21. Best Practice Advanced - Cookie hierarchy and segment specific cookie control - General Explanation - Explicit privacy and cookie setup - Affiliate cookies potentially grouped under "strictly necessary and performance" Pop-up on first page landing & persistant cookie settings link Page 21 Source: company information, affilinet
  • 22. Regulation – What does it mean now for you??? Document, Document, Document!!! The implications for your daily work  Non-EU based players will need to comply to the new rules  Data protection and compliance become more important as not only individuals can sue you (e.g. but also indirectly associated lobby groups) Current timeplan suggest  Growing Importance and necessity of well final date for documented "Customer Consent" implementation in 2016  More and easier accessible user rights, will mean for Currently the draft you to offer customers access and controll (e.g. means significant "Right to be forgotten", personal data portability) strains on our  Profiling will be harder as the definition of "personal operations, increase in data" is significantly broadened bureocracy and in certain cases the death of whole business models Page 22 Source: EU, affilinet
  • 23. Data Protection Regulation – Compliance Step 3: The Right to be forgotten Additional to step 2 - Clearly communicate use and purpose of ALL cookies (ideally also other tracking methods) - Enable individual control of decisions taken in the past and the right to be forgotten BEFORE setting cookies Cookie Policy Page 23 Source: affilinet
  • 24. Collaborative, cross-segment solutions currently focused on Behavioral Advertising Industry Board Solution Private Solution Page 24 Source: company information, affilinet
  • 25. What are the key take aways… Big Data is the key decision point for our industry and we will need to….  Put the end-customers on Prio 1 will be decisive for the industry  Proactively work with government and interest groups to define the customer way forward  Intelligently collaborate to improve customer experience using the non-personal data we have Page 25 Source: affilinet
  • 26. … thanks for time! Enjoy the rest of your day @ a4u Barcelona! affilinet GmbH T. +49 89 435710 170 Chris R. Hauth M. +49 151 Jospeh-Wild-Str. 20 E.m. chauth@affili.net 81829 München www.affili.net