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Google and WordStream Webinar:
3 Paths For Small Business PPC
Profitability

Howard Tung, Google
Larry Kim, WordStream
January 11, 2012
Today’s Agenda


•   Introductions
•   Key Trends in Online Marketing for 2012 from
•   Trivia & Poll
•   3 Paths for PPC Success
•   Questions & Answers




                                                   2
Take Part in Live Blogging on Twitter / Google+


•   Include the hashtag #3pathsppc in your Google+ status
    updates,Twitter tweets,, etc.




                                                            3
Speaker Introductions

•   Howard Tung
     – 8+ years in Online industry with Google, Microsoft,
       and IGN Entertainment
     – Recently joined Google in early 2010 to focus on
       Strategic Partnerships for Small-Medium
       Business/ Local Channel.
•   Larry Kim
     – Founder, CTO, WordStream, Inc.
     – Been doing PPC & SEO for 10 years
     – 3 years ago, started WordStream
     – Today we’re an industry-leading provider of a PPC
       Management Platform and Keyword Research
       Tools
     – WordStream helps people get their website found
       on the internet!




                                                             4
Let’s learn a little about you….




                                   5
Quick Poll

How long have you been involved with Search
Marketing?

o   Less than 1 year
o   1-3 years
o   3-5 years
o   5+ years




                                              6
Quick Poll

How would you describe your Search Marketing
results?

  o I’m new to Search Marketing
  o Who knows – I don’t measure my results
  o Disappointing – I expected so much more from PPC
  o Satisfactory – I’m seeing return on my investment into
    PPC
  o Stellar – PPC is my most successful lead/traffic
    generating channel


                                                         7
Do you understand these terms?




                                 CONFIDENTIAL – DO NOT DISTRIBUTE   8
PPC Trivia! 5 Quick Questions about AdWords Accounts


 1. How often do small businesses (spending
 under $5k / month on AdWords) do work in
 their AdWords account?



                Answer:
                • 50% of them don’t even check once per month
                • 25% haven’t done anything in the last 90 days
                • Agencies and advertisers appear to be equally
                  guilty...




                                             CONFIDENTIAL – DO NOT DISTRIBUTE   9
PPC Trivia! (Continued)


 2. What percentage of AdWords
 accounts have used at least 1
 negative keyword in the last 90 days?




                 Answer:
                 • Less than 50%
                 • And 20% of them have yet use a negative
                   keyword… ever…




                                            CONFIDENTIAL – DO NOT DISTRIBUTE   10
PPC Trivia! (Continued)


3. What percentage of AdWords
accounts use Conversion Tracking?




                        Answer:
                        • Less than 50% of advertisers have
                          Conversion Tracking on. That means
                          they don’t know what’s working.




                                            CONFIDENTIAL – DO NOT DISTRIBUTE   11
The Average PPC Account for Small
& Medium-Sized Businesses.




                        CONFIDENTIAL – DO NOT DISTRIBUTE   12
What we know about PPC Failure


       Advertisers get                 Complexity and
         frustrated,                     lack of time
        conclude PPC                   results in poor
        doesn’t work                   understanding
          for them.                       of search.




                            Poor
                    Understanding
                         Yields Poor
                          Results

                                                CONFIDENTIAL – DO NOT DISTRIBUTE   13
Getting your PPC Marketing on the
Right Track

 1.   Identify the potential
 2.   Choose your yard stick
 3.   Take stock of your resources
 4.   Choose one of 3 paths to PPC Success!
Step 1: Identify the potential



  – Is your business a good fit for PPC?
  – Guestimate the potential
  – Figure out an initial budget




                                  CONFIDENTIAL – DO NOT DISTRIBUTE   15
Step 2: Choose Your Yardstick
                                                               Better
                                                           Accountablity
How will you measure success?                              but Harder to
  – Sales: Return on Ad Spend (e.g. Online                  implement.

    Retail)
  – Leads: Cost per lead
     • Comparing it to the average value of a
       lead
     • Comparing to what you pay for other
       marketing venues
  – Traffic: Driving traffic to your site (or calls             Less
                                                           Accountability
    to your business)                                       but Easier to
                                                             implement.



                                             CONFIDENTIAL – DO NOT DISTRIBUTE   16
Step 3: Define your Resources


What can you devote to your PPC Program?

  – Time
     • How much time can you devote?
  – Budget
     • How much budget do you have?
  – Staff
     • Hire vs. outsource?




                                       CONFIDENTIAL – DO NOT DISTRIBUTE   17
Step 4: Choose a Path

There are really 3 PPC Implementation Paths


                         1. Do it yourself
                         2. Leverage software
                         3. Outsource to an Agency




                                       CONFIDENTIAL – DO NOT DISTRIBUTE   18
Path 1: Do it Yourself


Pros                          Cons
No additional fees for       You have build, manage and
 software or services          optimize your campaigns
                              Time intensive
                              Easy to make costly mistakes
                              Requires deep
                               understanding of PPC
                               techniques

       Best for PPC professionals with expert
       knowledge and years of experience

                                        CONFIDENTIAL – DO NOT DISTRIBUTE   19
Path 2: Leverage PPC Tools


Pros                         Cons
Improve results             Cost for software
Save time                   You still have build, manage
                              and optimize your
                              campaigns



       Best for those who have PPC experience and
       time or resources to managed program


                                        CONFIDENTIAL – DO NOT DISTRIBUTE   20
CONFIDENTIAL – DO NOT DISTRIBUTE   21
Path 3: Outsource


Pros                          Cons
Experts To Handle            Not for control-freaks
 Everything                   Not “Free”
Better Results               Finding a partner you can
Peace of Mind                 trust
Quick set up


       Best for those who are new too PPC, time
       constrained or not getting results they want


                                        CONFIDENTIAL – DO NOT DISTRIBUTE   22
Example: Traffic Express (From WordStream)




                              CONFIDENTIAL – DO NOT DISTRIBUTE   23
Path to Success

 Identify the potential
 Take stock of your resources
 Choose one of 3 paths to PPC success
  • Do it Yourself
  • Use Software
  • Outsource




                                         24
Want Some Help?

Are you interested in…

o A Free Traffic Analysis with one of our Search
  Marketing Experts
o A free AdWords account performance review with
  one of our AdWords experts




                                                   25
Your Questions

 Thank you for attending our webinar!

 Get a FREE Traffic Analysis and identify the potential of PPC for your business!
        http://www.wordstream.com/traffic-analysis
 Evaluate your current AdWords account using WordStream’s Free Performance Grader:
       http://www.wordstream.com/google-adwords

 Or contact us directly:

                                    lkim@wordstream.com
                                    http://twitter.com/larrykim




                                                                                     26

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PPC Profitability for Small Business

  • 1. Google and WordStream Webinar: 3 Paths For Small Business PPC Profitability Howard Tung, Google Larry Kim, WordStream January 11, 2012
  • 2. Today’s Agenda • Introductions • Key Trends in Online Marketing for 2012 from • Trivia & Poll • 3 Paths for PPC Success • Questions & Answers 2
  • 3. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #3pathsppc in your Google+ status updates,Twitter tweets,, etc. 3
  • 4. Speaker Introductions • Howard Tung – 8+ years in Online industry with Google, Microsoft, and IGN Entertainment – Recently joined Google in early 2010 to focus on Strategic Partnerships for Small-Medium Business/ Local Channel. • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 years – 3 years ago, started WordStream – Today we’re an industry-leading provider of a PPC Management Platform and Keyword Research Tools – WordStream helps people get their website found on the internet! 4
  • 5. Let’s learn a little about you…. 5
  • 6. Quick Poll How long have you been involved with Search Marketing? o Less than 1 year o 1-3 years o 3-5 years o 5+ years 6
  • 7. Quick Poll How would you describe your Search Marketing results? o I’m new to Search Marketing o Who knows – I don’t measure my results o Disappointing – I expected so much more from PPC o Satisfactory – I’m seeing return on my investment into PPC o Stellar – PPC is my most successful lead/traffic generating channel 7
  • 8. Do you understand these terms? CONFIDENTIAL – DO NOT DISTRIBUTE 8
  • 9. PPC Trivia! 5 Quick Questions about AdWords Accounts 1. How often do small businesses (spending under $5k / month on AdWords) do work in their AdWords account? Answer: • 50% of them don’t even check once per month • 25% haven’t done anything in the last 90 days • Agencies and advertisers appear to be equally guilty... CONFIDENTIAL – DO NOT DISTRIBUTE 9
  • 10. PPC Trivia! (Continued) 2. What percentage of AdWords accounts have used at least 1 negative keyword in the last 90 days? Answer: • Less than 50% • And 20% of them have yet use a negative keyword… ever… CONFIDENTIAL – DO NOT DISTRIBUTE 10
  • 11. PPC Trivia! (Continued) 3. What percentage of AdWords accounts use Conversion Tracking? Answer: • Less than 50% of advertisers have Conversion Tracking on. That means they don’t know what’s working. CONFIDENTIAL – DO NOT DISTRIBUTE 11
  • 12. The Average PPC Account for Small & Medium-Sized Businesses. CONFIDENTIAL – DO NOT DISTRIBUTE 12
  • 13. What we know about PPC Failure Advertisers get Complexity and frustrated, lack of time conclude PPC results in poor doesn’t work understanding for them. of search. Poor Understanding Yields Poor Results CONFIDENTIAL – DO NOT DISTRIBUTE 13
  • 14. Getting your PPC Marketing on the Right Track 1. Identify the potential 2. Choose your yard stick 3. Take stock of your resources 4. Choose one of 3 paths to PPC Success!
  • 15. Step 1: Identify the potential – Is your business a good fit for PPC? – Guestimate the potential – Figure out an initial budget CONFIDENTIAL – DO NOT DISTRIBUTE 15
  • 16. Step 2: Choose Your Yardstick Better Accountablity How will you measure success? but Harder to – Sales: Return on Ad Spend (e.g. Online implement. Retail) – Leads: Cost per lead • Comparing it to the average value of a lead • Comparing to what you pay for other marketing venues – Traffic: Driving traffic to your site (or calls Less Accountability to your business) but Easier to implement. CONFIDENTIAL – DO NOT DISTRIBUTE 16
  • 17. Step 3: Define your Resources What can you devote to your PPC Program? – Time • How much time can you devote? – Budget • How much budget do you have? – Staff • Hire vs. outsource? CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Step 4: Choose a Path There are really 3 PPC Implementation Paths 1. Do it yourself 2. Leverage software 3. Outsource to an Agency CONFIDENTIAL – DO NOT DISTRIBUTE 18
  • 19. Path 1: Do it Yourself Pros Cons No additional fees for You have build, manage and software or services optimize your campaigns Time intensive Easy to make costly mistakes Requires deep understanding of PPC techniques Best for PPC professionals with expert knowledge and years of experience CONFIDENTIAL – DO NOT DISTRIBUTE 19
  • 20. Path 2: Leverage PPC Tools Pros Cons Improve results Cost for software Save time You still have build, manage and optimize your campaigns Best for those who have PPC experience and time or resources to managed program CONFIDENTIAL – DO NOT DISTRIBUTE 20
  • 21. CONFIDENTIAL – DO NOT DISTRIBUTE 21
  • 22. Path 3: Outsource Pros Cons Experts To Handle Not for control-freaks Everything Not “Free” Better Results Finding a partner you can Peace of Mind trust Quick set up Best for those who are new too PPC, time constrained or not getting results they want CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. Example: Traffic Express (From WordStream) CONFIDENTIAL – DO NOT DISTRIBUTE 23
  • 24. Path to Success  Identify the potential  Take stock of your resources  Choose one of 3 paths to PPC success • Do it Yourself • Use Software • Outsource 24
  • 25. Want Some Help? Are you interested in… o A Free Traffic Analysis with one of our Search Marketing Experts o A free AdWords account performance review with one of our AdWords experts 25
  • 26. Your Questions Thank you for attending our webinar! Get a FREE Traffic Analysis and identify the potential of PPC for your business! http://www.wordstream.com/traffic-analysis Evaluate your current AdWords account using WordStream’s Free Performance Grader: http://www.wordstream.com/google-adwords Or contact us directly: lkim@wordstream.com http://twitter.com/larrykim 26

Notas do Editor

  1. LARRY – MOVE THIS SLIDE DOWN AFTER # 40