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How to Use Killer Landing
Pages to Get Better PPC
Results

May 23, 2012
Larry Kim, WordStream
Carlos Del Rio, Unbounce




                            CONFIDENTIAL – DO NOT DISTRIBUTE   1
Today’s Agenda


•   Introductions
•   Speaker introductions
•   What is Quality Score & Why should you care
•   How Google calculates Quality Score
•   How do I get better Quality Scores?
•   How can I create killer landing pages?
•   Landing page best practices
•   Q&A




                                                  2
Take Part in Live Blogging on Twitter / Google+


•   Include the hashtag #killerppclandingpages in your
    Google+ status updates,Twitter tweets,, etc.




                                                         3
Speaker Introductions

•   Carlos Del Rio
     – Director of Conversion Analysis & Digital Strategy
     – Co-author of User Driven Change: Give Them
       What They Want and A Strategic Framework for
       Emerging Media
•   Larry Kim
     – Founder, CTO, WordStream, Inc.
     – Been doing PPC & SEO for 10 years
     – 3 years ago, started WordStream
     – Today we’re an industry-leading provider of a PPC
       Management Platform and Keyword Research
       Tools
     – WordStream helps people get their website found
       on the internet!



                                                            4
Let’s learn a little about you….




                         CONFIDENTIAL – DO NOT DISTRIBUTE   5
Quick Poll

How long have you been involved with Search
Marketing?

o   Less than 1 year
o   1-3 years
o   3-5 years
o   5+ years




                                              6
Quick Poll

How would you describe your Search Marketing
results?

  o I’m new to Search Marketing
  o Who knows – I don’t measure my results
  o Disappointing – I expected so much more from PPC
  o Satisfactory – I’m seeing return on my investment into
    PPC
  o Stellar – PPC is my most successful lead/traffic
    generating channel


                                                         7
Why should you care
about Quality Score?




                  CONFIDENTIAL – DO NOT DISTRIBUTE   8
CONFIDENTIAL – DO NOT DISTRIBUTE   9
CONFIDENTIAL – DO NOT DISTRIBUTE   10
CONFIDENTIAL – DO NOT DISTRIBUTE   11
CONFIDENTIAL – DO NOT DISTRIBUTE   12
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Why Quality Score Matters


• It directly affects your…
    – Ad rank (Ad Positioning)
    – minimum first page bid and actual CPC
    – Impression share
    – Ability to appear above the organic search results
• It indirectly affects your..
    – Conversion rate
    – Bidding / Reporting strategies
• Improving your AdWords Quality Score is one of the most
  important campaign metrics to focus on improving!


                                                            14
Example Relationship Between CPC and QS




                            CONFIDENTIAL – DO NOT DISTRIBUTE   15
Example Relationship Between CPA & QS




                             CONFIDENTIAL – DO NOT DISTRIBUTE   16
How is Quality Score Calculated?




                        CONFIDENTIAL – DO NOT DISTRIBUTE   17
Quality Score is Everything when it comes to PPC ranking


•   Google gives you a score from 1-10 for each keyword in your account
•   The factors that determine Quality Score (according to Google) are:
    –   Click Through Rate
    –   Ad Text Relevancy
    –   Landing Page Relevancy
    –   “Other Factors”
•   In a nutshell, a high-quality ad is one that
    –   Is relevant to the search query
    –   Accurately describes the product
    –   Is relevant to it’s landing page




                                                                          18
Historical Click-through Rate (CTR)


•   Click Through Rate is the most significant component of
    Quality Score
    –   Relevant ads get more clicks
    –   Google uses the “wisdom of the crowds” to infer relevancy
    –   Google considers the CTR of your ads and keywords, as well as
        your campaign and account, and even other competitor
        accounts
•   Google normalizes Click Through Rate by ad position
    –   Low relevancy ads can’t buy themselves a high CTR
•   So the key to Quality Score is getting high click-through
    rates!
    –   There are published best-practices from Google that tend to
        produce higher CTR’s




                                                                        19
Keyword, Ad Text & Landing Page Relevance Factors


•   The Relevance of the Keyword to the ads in it’s ad group
    –   Keywords in your ad group must be relevant to your ads
    –   Keywords in your ad group should be repeated in your ad text
•   Relevance of the keyword and matched ad to the search query
    –   The search query that a customer searches for must be relevant to
        the keywords in your ad group and the ad itself
•   Landing Page Factors
    –   Relevancy: The landing page should be relevant to the keywords
        and ad text
    –   Content: The website should feature unique content relevant to
        your ad, have a privacy policy, avoid pop-ups, and load quickly.
•   “Other Factors”
    –   Google’s black box - they don’t tell us anything about this…




                                                                            20
WordStream - Summary




                       21
Organization impacts Click Through Rate & Quality Score


– Use specific keywords and negative keywords
– Group together closely related keywords
– Write relevant text ads and destination pages
– Repeat! (But this is actually a lot of work…)




                                                          22
Ad Text & Landing Pages




• Keyword Organization is the key:
   – By Breaking up your big keyword lists into smaller
     lists, your ad text and landing pages can better target
     the intent of the searcher




                                                               23
Google Quality Score Best Practice: Be Specific




                                                  24
Diagnosing Quality Score Issues

• In General, Quality Score of..
   – 0-3 = Bad
   – 4-6 = OK
   – 7-10 = Great




                                   25
Landing Page Facts




                CONFIDENTIAL – DO NOT DISTRIBUTE   26
PPC Trivia! 5 Quick Questions about Landing Page
Performance


 1. How Many Landing Pages does a typical
 small business have?




               Answer:
               • On average, excluding the top and bottom 10%,
                 the typical SMB has just 5.86 landing pages.




                                           CONFIDENTIAL – DO NOT DISTRIBUTE   27
PPC Trivia! (Continued)



 2. How many active Ad text does
 the typical small business have?




                Answer:
                • On Average, excluding top and Bottom 10%,
                  the typical SMB has 34.7 Ads




                                          CONFIDENTIAL – DO NOT DISTRIBUTE   28
Grade Yourself!          http://www.wordstream.com/google-adwords

•    Baseline your performance
•    A free, instant PPC audit in
     under a minute!
•    Grades your AdWords
     account performance based
     on the 8 PPC metrics that
     really matter
•    Compares how you’re doing
     against other accounts of
     similar size (monthly spend)




    www.wordstream.com/google-adwords

                                                                        29
Grade Your Landing Pages!




                            CONFIDENTIAL – DO NOT DISTRIBUTE   30
Grade Your Quality Score!




                            CONFIDENTIAL – DO NOT DISTRIBUTE   31
How to create killer landing pages




                          CONFIDENTIAL – DO NOT DISTRIBUTE   32
Anatomy of a Killer Landing Page



•   Headline
•   Demonstration
•   Value
•   Support
•   Action




                               CONFIDENTIAL – DO NOT DISTRIBUTE   33
Optimizing Landing Pages for PPC


                        1. Unique value proposition in a
                           concise headline
                        2. Image/video showing context
                           of use
                        3. Core benefit statement
                        4. Request for data (and fair
                           value item in exchange)
                        5. Strong Call to Action
                        6. Trust elements
                        7. Social Sharing Devices




                                   CONFIDENTIAL – DO NOT DISTRIBUTE   34
A Well Executed Page




                       CONFIDENTIAL – DO NOT DISTRIBUTE   35
How to Choose Landing Page Headlines


         Start with your ads that perform well.




                                            CONFIDENTIAL – DO NOT DISTRIBUTE   36
Unison Between Ad and Headline
           Easy Landing Page Creator
           Build and A/B test landing pages
           Start your free trial today
           unbounce.com/landing-pages




                                              CONFIDENTIAL – DO NOT DISTRIBUTE   37
Test Your Images




                   VS.




                         CONFIDENTIAL – DO NOT DISTRIBUTE   38
Test Your Call to Action




                       VS.




                             CONFIDENTIAL – DO NOT DISTRIBUTE   39
Test Your Support Content


             "Create landing pages visually without
             any I.T. support? I must have died and
             gone to marketer's heaven!"
             Tim Ash, CEO SiteTuners.com


                            VS.




                                            CONFIDENTIAL – DO NOT DISTRIBUTE   40
Remember to Show Off



•   Headline
•   Demonstration
•   Value
•   Support
•   Action




                       CONFIDENTIAL – DO NOT DISTRIBUTE   41
Special Offers

• Unbounce
  –   30 day free trial
  –   50% off for 3 months with promo code WSwebinar503
  –   Discount applies to the first 50 people to respond
  –   Get started at http://try.unbounce.com/with-wordstream/
• WordStream
  – Grade your account
  – Then get a free account assessment with one of our
    Search experts
  – We’ll help you identify missed opportunities and more



                                             CONFIDENTIAL – DO NOT DISTRIBUTE   42
Your Questions

 Thank you for attending Unbounce and WordStream’s webinar on:
 How to Use Killer Landing Pages to Get Better PPC Results.
 #killerppclandingpages

 Evaluate your landing pages today!
       http://www.wordstream.com/google-adwords
 Learn more about Unbounce:
           http://try.unbounce.com/with-wordstream
 Or contact us directly:
                                  Carlos del Rio
                                  carlos@unbounce.com

                                  Larry Kim
                                  lkim@wordstream.com


                                                                 43

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Killer Landing Pages Get You Better PPC Results: WordStream & Unbounce Joint Webinar

  • 1. How to Use Killer Landing Pages to Get Better PPC Results May 23, 2012 Larry Kim, WordStream Carlos Del Rio, Unbounce CONFIDENTIAL – DO NOT DISTRIBUTE 1
  • 2. Today’s Agenda • Introductions • Speaker introductions • What is Quality Score & Why should you care • How Google calculates Quality Score • How do I get better Quality Scores? • How can I create killer landing pages? • Landing page best practices • Q&A 2
  • 3. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #killerppclandingpages in your Google+ status updates,Twitter tweets,, etc. 3
  • 4. Speaker Introductions • Carlos Del Rio – Director of Conversion Analysis & Digital Strategy – Co-author of User Driven Change: Give Them What They Want and A Strategic Framework for Emerging Media • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 years – 3 years ago, started WordStream – Today we’re an industry-leading provider of a PPC Management Platform and Keyword Research Tools – WordStream helps people get their website found on the internet! 4
  • 5. Let’s learn a little about you…. CONFIDENTIAL – DO NOT DISTRIBUTE 5
  • 6. Quick Poll How long have you been involved with Search Marketing? o Less than 1 year o 1-3 years o 3-5 years o 5+ years 6
  • 7. Quick Poll How would you describe your Search Marketing results? o I’m new to Search Marketing o Who knows – I don’t measure my results o Disappointing – I expected so much more from PPC o Satisfactory – I’m seeing return on my investment into PPC o Stellar – PPC is my most successful lead/traffic generating channel 7
  • 8. Why should you care about Quality Score? CONFIDENTIAL – DO NOT DISTRIBUTE 8
  • 9. CONFIDENTIAL – DO NOT DISTRIBUTE 9
  • 10. CONFIDENTIAL – DO NOT DISTRIBUTE 10
  • 11. CONFIDENTIAL – DO NOT DISTRIBUTE 11
  • 12. CONFIDENTIAL – DO NOT DISTRIBUTE 12
  • 13. CONFIDENTIAL – DO NOT DISTRIBUTE 13
  • 14. Why Quality Score Matters • It directly affects your… – Ad rank (Ad Positioning) – minimum first page bid and actual CPC – Impression share – Ability to appear above the organic search results • It indirectly affects your.. – Conversion rate – Bidding / Reporting strategies • Improving your AdWords Quality Score is one of the most important campaign metrics to focus on improving! 14
  • 15. Example Relationship Between CPC and QS CONFIDENTIAL – DO NOT DISTRIBUTE 15
  • 16. Example Relationship Between CPA & QS CONFIDENTIAL – DO NOT DISTRIBUTE 16
  • 17. How is Quality Score Calculated? CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Quality Score is Everything when it comes to PPC ranking • Google gives you a score from 1-10 for each keyword in your account • The factors that determine Quality Score (according to Google) are: – Click Through Rate – Ad Text Relevancy – Landing Page Relevancy – “Other Factors” • In a nutshell, a high-quality ad is one that – Is relevant to the search query – Accurately describes the product – Is relevant to it’s landing page 18
  • 19. Historical Click-through Rate (CTR) • Click Through Rate is the most significant component of Quality Score – Relevant ads get more clicks – Google uses the “wisdom of the crowds” to infer relevancy – Google considers the CTR of your ads and keywords, as well as your campaign and account, and even other competitor accounts • Google normalizes Click Through Rate by ad position – Low relevancy ads can’t buy themselves a high CTR • So the key to Quality Score is getting high click-through rates! – There are published best-practices from Google that tend to produce higher CTR’s 19
  • 20. Keyword, Ad Text & Landing Page Relevance Factors • The Relevance of the Keyword to the ads in it’s ad group – Keywords in your ad group must be relevant to your ads – Keywords in your ad group should be repeated in your ad text • Relevance of the keyword and matched ad to the search query – The search query that a customer searches for must be relevant to the keywords in your ad group and the ad itself • Landing Page Factors – Relevancy: The landing page should be relevant to the keywords and ad text – Content: The website should feature unique content relevant to your ad, have a privacy policy, avoid pop-ups, and load quickly. • “Other Factors” – Google’s black box - they don’t tell us anything about this… 20
  • 22. Organization impacts Click Through Rate & Quality Score – Use specific keywords and negative keywords – Group together closely related keywords – Write relevant text ads and destination pages – Repeat! (But this is actually a lot of work…) 22
  • 23. Ad Text & Landing Pages • Keyword Organization is the key: – By Breaking up your big keyword lists into smaller lists, your ad text and landing pages can better target the intent of the searcher 23
  • 24. Google Quality Score Best Practice: Be Specific 24
  • 25. Diagnosing Quality Score Issues • In General, Quality Score of.. – 0-3 = Bad – 4-6 = OK – 7-10 = Great 25
  • 26. Landing Page Facts CONFIDENTIAL – DO NOT DISTRIBUTE 26
  • 27. PPC Trivia! 5 Quick Questions about Landing Page Performance 1. How Many Landing Pages does a typical small business have? Answer: • On average, excluding the top and bottom 10%, the typical SMB has just 5.86 landing pages. CONFIDENTIAL – DO NOT DISTRIBUTE 27
  • 28. PPC Trivia! (Continued) 2. How many active Ad text does the typical small business have? Answer: • On Average, excluding top and Bottom 10%, the typical SMB has 34.7 Ads CONFIDENTIAL – DO NOT DISTRIBUTE 28
  • 29. Grade Yourself! http://www.wordstream.com/google-adwords • Baseline your performance • A free, instant PPC audit in under a minute! • Grades your AdWords account performance based on the 8 PPC metrics that really matter • Compares how you’re doing against other accounts of similar size (monthly spend) www.wordstream.com/google-adwords 29
  • 30. Grade Your Landing Pages! CONFIDENTIAL – DO NOT DISTRIBUTE 30
  • 31. Grade Your Quality Score! CONFIDENTIAL – DO NOT DISTRIBUTE 31
  • 32. How to create killer landing pages CONFIDENTIAL – DO NOT DISTRIBUTE 32
  • 33. Anatomy of a Killer Landing Page • Headline • Demonstration • Value • Support • Action CONFIDENTIAL – DO NOT DISTRIBUTE 33
  • 34. Optimizing Landing Pages for PPC 1. Unique value proposition in a concise headline 2. Image/video showing context of use 3. Core benefit statement 4. Request for data (and fair value item in exchange) 5. Strong Call to Action 6. Trust elements 7. Social Sharing Devices CONFIDENTIAL – DO NOT DISTRIBUTE 34
  • 35. A Well Executed Page CONFIDENTIAL – DO NOT DISTRIBUTE 35
  • 36. How to Choose Landing Page Headlines Start with your ads that perform well. CONFIDENTIAL – DO NOT DISTRIBUTE 36
  • 37. Unison Between Ad and Headline Easy Landing Page Creator Build and A/B test landing pages Start your free trial today unbounce.com/landing-pages CONFIDENTIAL – DO NOT DISTRIBUTE 37
  • 38. Test Your Images VS. CONFIDENTIAL – DO NOT DISTRIBUTE 38
  • 39. Test Your Call to Action VS. CONFIDENTIAL – DO NOT DISTRIBUTE 39
  • 40. Test Your Support Content "Create landing pages visually without any I.T. support? I must have died and gone to marketer's heaven!" Tim Ash, CEO SiteTuners.com VS. CONFIDENTIAL – DO NOT DISTRIBUTE 40
  • 41. Remember to Show Off • Headline • Demonstration • Value • Support • Action CONFIDENTIAL – DO NOT DISTRIBUTE 41
  • 42. Special Offers • Unbounce – 30 day free trial – 50% off for 3 months with promo code WSwebinar503 – Discount applies to the first 50 people to respond – Get started at http://try.unbounce.com/with-wordstream/ • WordStream – Grade your account – Then get a free account assessment with one of our Search experts – We’ll help you identify missed opportunities and more CONFIDENTIAL – DO NOT DISTRIBUTE 42
  • 43. Your Questions Thank you for attending Unbounce and WordStream’s webinar on: How to Use Killer Landing Pages to Get Better PPC Results. #killerppclandingpages Evaluate your landing pages today! http://www.wordstream.com/google-adwords Learn more about Unbounce: http://try.unbounce.com/with-wordstream Or contact us directly: Carlos del Rio carlos@unbounce.com Larry Kim lkim@wordstream.com 43