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CONFIDENTIAL – DO NOT DISTRIBUTE 1
Enhanced Campaigns:
How to Make Them Work for You
Larry Kim
Founder & CTO, WordStream, Inc.
June 25, 2013
Today’s Agenda
2
• User Context and Why it Matters
• Introducing Enhanced Campaigns for Search
• Two In-depth Enhanced Campaigns Case Studies
• Questions & Answers
Take Part in Live Blogging on Twitter / Google+
• Include the hashtag #wordstream in your Twitter tweets,
Google+ status updates, etc.
3
Speaker Introductions
4
• Larry Kim
– Founder, CTO, WordStream, Inc.
– Been doing PPC & SEO for 10 Years!
– 5 Years ago, started WordStream!
– We’re the Provider of the AdWords Grader
and the 20 Minute PPC Work Week
– Voted #1 Top Influential PPC Experts in 2013
by PPCHero.com
Let’s learn a little about you….
CONFIDENTIAL – DO NOT DISTRIBUTE 5
Live-Poll Question 1
Question: Have you actually upgraded one or more of your
campaigns to AdWords Enhanced Campaigns yet?
#wordstream
a) Yes!
b) Not yet.
6
Live-Poll Question 2
What do you think of the new AdWords Enhanced
Campaigns #wordstream
a) Love them. Way better than before.
b) Upset about loss of features like device targeting, etc.
c) Indifferent / No opinion yet.
7
Live-Poll Question 3
What do you value more for your business: Clicks from
Mobile Devices (excluding tablets) or Clicks from
Desktops/Notebooks? #wordstream
a) I value Mobile Clicks More
b) I value Desktop Clicks More
c) I value them the same
d) No opinion
8
3 Big Mobile Search Trends
1. Devices are Evolving Quickly!
2. Users are constantly switching between devices
3. New ways are needed to measure advertising effectiveness
This creates a lot of marketing challenges and opportunities!
9
Understanding User Context
• User Context
– Location
– Time
– Device
• Understanding
User Context =
Better ROI
• How is this
different?
CONFIDENTIAL – DO NOT DISTRIBUTE 10
AdWords Enhanced Campaigns
11
New Bid Management Tools
• Day Parting
• Location Bidding
• Mobile Bidding
Manage your bids across location, time and device —
all within a single campaign!!
CONFIDENTIAL – DO NOT DISTRIBUTE 12
Location, Time and Device Bid Management
• Campaign settings have options for location, ad
scheduling and device-based bid adjustments.
CONFIDENTIAL – DO NOT DISTRIBUTE 13
Location Based Bid Management
CONFIDENTIAL – DO NOT DISTRIBUTE 14
Time Based Bid Management
CONFIDENTIAL – DO NOT DISTRIBUTE 15
Device Based Bid Management
CONFIDENTIAL – DO NOT DISTRIBUTE 16
New Smarter Ads
• Scheduled extensions
• Enhanced sitelinks
• Customized messages on mobile location
CONFIDENTIAL – DO NOT DISTRIBUTE 17
Ads Become User Context-Aware
CONFIDENTIAL – DO NOT DISTRIBUTE 18
Ad Extensions Become More Powerful
CONFIDENTIAL – DO NOT DISTRIBUTE 19
Ad Extensions Become More Powerful
CONFIDENTIAL – DO NOT DISTRIBUTE 20
Advanced Reports for Measuring Mobile ROI
CONFIDENTIAL – DO NOT DISTRIBUTE 21
New Phone Call Conversion Type
CONFIDENTIAL – DO NOT DISTRIBUTE 22
Four key changes from enhanced campaigns
CONFIDENTIAL – DO NOT DISTRIBUTE 23
1. Campaigns will run across all devices
2. Tablet bidding strategies will be aligned with
desktop
3. Mobile bids will be adjusted at the campaign level
4. Mobile bids fully controlled by advertisers
Summary
• Enhanced Campaigns
– Aligned with mobile world we live today
– More Power AND Simplicity
– Better ROI on Paid Search!
CONFIDENTIAL – DO NOT DISTRIBUTE 24
CONFIDENTIAL – DO NOT DISTRIBUTE 25
In the Trenches with Enhanced
Campaigns: 3 Takeaways from
Upgrading a bunch of accounts to EC’s
Case Study: Vehicle Parts Supplier
• Large Seller of Car Parts in
the USA
• How They Sell:
– Online Store
– National Call Center
CONFIDENTIAL – DO NOT DISTRIBUTE 26
Vehicle Parts Supplier: Ad Performance
• Mobile CPA is nearly 50% higher than Desktop
and accounts for just 17% of the conversions
CONFIDENTIAL – DO NOT DISTRIBUTE 27
#1 Key Learning: Majority of SMB’s Undervalue
Mobile Search
• By a 10:1 margin, respondents valued desktop/tablet
clicks over mobile devices (March 21, 2013)
CONFIDENTIAL – DO NOT DISTRIBUTE 28
Upgrade Plan
• Determine the Value of Mobile
• Upgrade 2 Campaigns
– Standard Call Extensions + ad scheduling
CONFIDENTIAL – DO NOT DISTRIBUTE 29
#2 Key Learning: Great Opportunity to Educate
Clients on How to Get More From Search
• Calls convert 4x higher than Clicks to website
• Mobile generates 2x more conversions than we
thought
CONFIDENTIAL – DO NOT DISTRIBUTE 30
Case Study: National Talent Agency
• Big Database of Actors and
Models
• How They Sell:
– Online
– National Call Center
– Offices in a Dozen Cities
CONFIDENTIAL – DO NOT DISTRIBUTE 31
#3 Key Learning: Don’t Forget To Upgrade When
You Upgrade to EC’s
• Consolidated 100 Campaigns into 50 Campaigns
• Leverage Bid Strategies
– Evenings and weekends do better
– Certain neighborhoods do better
CONFIDENTIAL – DO NOT DISTRIBUTE 32
Summary: 3 Takeaways from Upgrading 100
accounts to Enhanced Campaigns
1. SMB’s Undervalue Mobile
2. Great opportunity to educate clients!
3. Don’t forget to upgrade when you upgrade
CONFIDENTIAL – DO NOT DISTRIBUTE 33
WordStream PPC Advisor
SaaS platform connects to
existing AdWords or Bing
accounts
Alert driven. New alerts
generated every week.
“Make it so”
20 minutes a week equals
PPC success!
$299/$499/$999/mo
Premiere Support (monthly
check-ins)
Struggling with PPC? Let our software do all the work!
CONFIDENTIAL – DO NOT DISTRIBUTE 34
Free Tools - AdWords Performance Grader
www.wordstream.com/google-adwords
One of a kind, free performance
grader
Deep analysis in 8 key performance
areas
Compares businesses to industry
benchmarks
Provides actionable
recommendations
Biggest Insight: Big opportunities for
improvement
Provide your AdWords credentials
Instant Report Card – On Demand
CONFIDENTIAL – DO NOT DISTRIBUTE 35
Special Offer
• Are you interested in a live demo to see how
WordStream's PPC Advisor can help optimize
your paid search campaigns?
– Yes!
– No thanks
CONFIDENTIAL – DO NOT DISTRIBUTE 36
Your Questions
37
Thank you for attending WordStream’s webinar on Enhanced
Campaigns in AdWords. #wordstream
Don’t forget to sign up for a Free Trial of WordStream:
http://www.wordstream.com/ppc-free-trial
Grade Your AdWords Account Today
http://www.wordstream.com/google-adwords
Or contact us directly:
Larry Kim
lkim@wordstream.com
http://twitter.com/larrykim
Sales line: 1-855-967-3787

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Enhanced Campaigns: How to Make them Work for You [Webinar] - 6/25/13

  • 1. CONFIDENTIAL – DO NOT DISTRIBUTE 1 Enhanced Campaigns: How to Make Them Work for You Larry Kim Founder & CTO, WordStream, Inc. June 25, 2013
  • 2. Today’s Agenda 2 • User Context and Why it Matters • Introducing Enhanced Campaigns for Search • Two In-depth Enhanced Campaigns Case Studies • Questions & Answers
  • 3. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #wordstream in your Twitter tweets, Google+ status updates, etc. 3
  • 4. Speaker Introductions 4 • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 Years! – 5 Years ago, started WordStream! – We’re the Provider of the AdWords Grader and the 20 Minute PPC Work Week – Voted #1 Top Influential PPC Experts in 2013 by PPCHero.com
  • 5. Let’s learn a little about you…. CONFIDENTIAL – DO NOT DISTRIBUTE 5
  • 6. Live-Poll Question 1 Question: Have you actually upgraded one or more of your campaigns to AdWords Enhanced Campaigns yet? #wordstream a) Yes! b) Not yet. 6
  • 7. Live-Poll Question 2 What do you think of the new AdWords Enhanced Campaigns #wordstream a) Love them. Way better than before. b) Upset about loss of features like device targeting, etc. c) Indifferent / No opinion yet. 7
  • 8. Live-Poll Question 3 What do you value more for your business: Clicks from Mobile Devices (excluding tablets) or Clicks from Desktops/Notebooks? #wordstream a) I value Mobile Clicks More b) I value Desktop Clicks More c) I value them the same d) No opinion 8
  • 9. 3 Big Mobile Search Trends 1. Devices are Evolving Quickly! 2. Users are constantly switching between devices 3. New ways are needed to measure advertising effectiveness This creates a lot of marketing challenges and opportunities! 9
  • 10. Understanding User Context • User Context – Location – Time – Device • Understanding User Context = Better ROI • How is this different? CONFIDENTIAL – DO NOT DISTRIBUTE 10
  • 12. New Bid Management Tools • Day Parting • Location Bidding • Mobile Bidding Manage your bids across location, time and device — all within a single campaign!! CONFIDENTIAL – DO NOT DISTRIBUTE 12
  • 13. Location, Time and Device Bid Management • Campaign settings have options for location, ad scheduling and device-based bid adjustments. CONFIDENTIAL – DO NOT DISTRIBUTE 13
  • 14. Location Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 14
  • 15. Time Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 15
  • 16. Device Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 16
  • 17. New Smarter Ads • Scheduled extensions • Enhanced sitelinks • Customized messages on mobile location CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Ads Become User Context-Aware CONFIDENTIAL – DO NOT DISTRIBUTE 18
  • 19. Ad Extensions Become More Powerful CONFIDENTIAL – DO NOT DISTRIBUTE 19
  • 20. Ad Extensions Become More Powerful CONFIDENTIAL – DO NOT DISTRIBUTE 20
  • 21. Advanced Reports for Measuring Mobile ROI CONFIDENTIAL – DO NOT DISTRIBUTE 21
  • 22. New Phone Call Conversion Type CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. Four key changes from enhanced campaigns CONFIDENTIAL – DO NOT DISTRIBUTE 23 1. Campaigns will run across all devices 2. Tablet bidding strategies will be aligned with desktop 3. Mobile bids will be adjusted at the campaign level 4. Mobile bids fully controlled by advertisers
  • 24. Summary • Enhanced Campaigns – Aligned with mobile world we live today – More Power AND Simplicity – Better ROI on Paid Search! CONFIDENTIAL – DO NOT DISTRIBUTE 24
  • 25. CONFIDENTIAL – DO NOT DISTRIBUTE 25 In the Trenches with Enhanced Campaigns: 3 Takeaways from Upgrading a bunch of accounts to EC’s
  • 26. Case Study: Vehicle Parts Supplier • Large Seller of Car Parts in the USA • How They Sell: – Online Store – National Call Center CONFIDENTIAL – DO NOT DISTRIBUTE 26
  • 27. Vehicle Parts Supplier: Ad Performance • Mobile CPA is nearly 50% higher than Desktop and accounts for just 17% of the conversions CONFIDENTIAL – DO NOT DISTRIBUTE 27
  • 28. #1 Key Learning: Majority of SMB’s Undervalue Mobile Search • By a 10:1 margin, respondents valued desktop/tablet clicks over mobile devices (March 21, 2013) CONFIDENTIAL – DO NOT DISTRIBUTE 28
  • 29. Upgrade Plan • Determine the Value of Mobile • Upgrade 2 Campaigns – Standard Call Extensions + ad scheduling CONFIDENTIAL – DO NOT DISTRIBUTE 29
  • 30. #2 Key Learning: Great Opportunity to Educate Clients on How to Get More From Search • Calls convert 4x higher than Clicks to website • Mobile generates 2x more conversions than we thought CONFIDENTIAL – DO NOT DISTRIBUTE 30
  • 31. Case Study: National Talent Agency • Big Database of Actors and Models • How They Sell: – Online – National Call Center – Offices in a Dozen Cities CONFIDENTIAL – DO NOT DISTRIBUTE 31
  • 32. #3 Key Learning: Don’t Forget To Upgrade When You Upgrade to EC’s • Consolidated 100 Campaigns into 50 Campaigns • Leverage Bid Strategies – Evenings and weekends do better – Certain neighborhoods do better CONFIDENTIAL – DO NOT DISTRIBUTE 32
  • 33. Summary: 3 Takeaways from Upgrading 100 accounts to Enhanced Campaigns 1. SMB’s Undervalue Mobile 2. Great opportunity to educate clients! 3. Don’t forget to upgrade when you upgrade CONFIDENTIAL – DO NOT DISTRIBUTE 33
  • 34. WordStream PPC Advisor SaaS platform connects to existing AdWords or Bing accounts Alert driven. New alerts generated every week. “Make it so” 20 minutes a week equals PPC success! $299/$499/$999/mo Premiere Support (monthly check-ins) Struggling with PPC? Let our software do all the work! CONFIDENTIAL – DO NOT DISTRIBUTE 34
  • 35. Free Tools - AdWords Performance Grader www.wordstream.com/google-adwords One of a kind, free performance grader Deep analysis in 8 key performance areas Compares businesses to industry benchmarks Provides actionable recommendations Biggest Insight: Big opportunities for improvement Provide your AdWords credentials Instant Report Card – On Demand CONFIDENTIAL – DO NOT DISTRIBUTE 35
  • 36. Special Offer • Are you interested in a live demo to see how WordStream's PPC Advisor can help optimize your paid search campaigns? – Yes! – No thanks CONFIDENTIAL – DO NOT DISTRIBUTE 36
  • 37. Your Questions 37 Thank you for attending WordStream’s webinar on Enhanced Campaigns in AdWords. #wordstream Don’t forget to sign up for a Free Trial of WordStream: http://www.wordstream.com/ppc-free-trial Grade Your AdWords Account Today http://www.wordstream.com/google-adwords Or contact us directly: Larry Kim lkim@wordstream.com http://twitter.com/larrykim Sales line: 1-855-967-3787