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Webinar:
10 Metrics for PPC &
Landing Pages That Help
You Make More Money

Larry Kim, WordStream
Carlos del Rio, Unbounce
August 21, 2012




                           CONFIDENTIAL – DO NOT DISTRIBUTE   1
Do you understand these terms?




 Question: Which are the most important key metrics to
 focus on in your account?


                                         CONFIDENTIAL – DO NOT DISTRIBUTE   2
Today’s Agenda


• 5 Top metrics for PPC campaigns (Larry)
   – Why they matter
   – How to Rate your Performance
• 5 Important Metrics for Landing Pages (Carlos)
   – Why they matter
   – How you can improve them
• Questions & Answers




                                                   3
Take Part in Live Blogging on Twitter / Google+


•   Include the hashtag #keymetrics in your Twitter tweets,
    Google+ status updates, etc.




                                                              4
Speaker Introductions


• Carlos Del Rio
   – Director of Conversion Analysis & Digital
     Strategy
   – Co-author of User Driven Change: Give
     Them What They Want and A Strategic
     Framework for Emerging Media
• Larry Kim
   – Founder, CTO, WordStream, Inc.
   – Been doing PPC & SEO for 10 Years!
   – 3 Years ago, started WordStream!
   – Today we’re an industry-leading provider of a
     PPC Management Platform and Keyword
     Research Tools



                                                     5
Live Poll Question #1


Question: Which of the following AdWords Metrics would
you say are the most important for managing your Google
AdWords Search campaigns?


a)   Clicks, Cost, Cost-Per-Click
b)   Quality Score, Click-Through-Rate
c)   Conversions, Cost Per Conversion, Conversion Rate
d)   Search Query Report
e)   Impression Share Report




                                                          6
The 5 Key Metrics that Define Your AdWords Performance


At WordStream, we believe that you can get a sense for the
health of an AdWords account by measuring just 5 key
metrics:
1. Quality Score
2. Click-Through Rate
3. Account Activity
4. Long-Tail Keyword Optimization
5. Negative Keyword Usage




                                                             7
Grade Yourself!          http://www.wordstream.com/google-adwords

•    Baseline your performance
•    A free, instant PPC audit in
     under a minute!
•    Grades your AdWords
     account performance based
     on the 8 PPC metrics that
     really matter
•    Compares how you’re doing
     against other accounts of
     similar size (monthly spend)




    www.wordstream.com/google-adwords

                                                                        8
What will you learn? http://www.wordstream.com/google-adwords




www.wordstream.com/google-adwords

                                        CONFIDENTIAL – DO NOT DISTRIBUTE   9
AdWords Clinic!

•   We’ll review 2 real AdWords accounts and review
    the metrics that matter to determine if they’re
    succeeding or failing, and what they can do to
    improve




                                                      10
Improving Your AdWords Account Metrics


• To improve account performance, leverage
  intelligent automation to enable best practices
  around key metrics.
• WordStream provides powerful tools and automated
  algorithms that can help you improve on your
  account metrics.




                                                 11
1. Use QueryStream™ to Act on Search Query Data


• Actionable Search Query Report
• See the search queries that users entered to find
  your website
   – Add them as keywords if they’re good
   – Set negative keywords if they’re bad
• Powerful filters to help you dig through data quickly.




                                                           12
2. Use SavingsAlerts™ from WordStream to Eliminate Junk Keywords



• We do all the work of finding
  junk keywords
• You just review / approve the
  findings.
• Quick. Easy. Powerful.
• 20 Minutes a Week can
  improve your ROI on
  AdWords by 20% or more!™




                                                               13
3. Target Mid & Long Tail Keywords with WordStream


 • Leverage WordStream Trillion-Keyword Database™ and
   Powerful automated algorithms
 • Discovers profitable, relevant mid & long-tail keywords that you
   may have missed out on.




                                                                      14
4. Split AdGroups for Maximum Relevancy with WordStream


                                  AdGroup 2
       AdGroup 1

                                  AdGroup 3



                                  AdGroup 4



 • Quickly break-up bloated ad-groups into more targeted,
   relevant ad groups.
 • Improve CTR, Quality Score, Conversion Rates with just one
   click!



                                                                15
Summary: The 5 Metrics That Matter for PPC


A. Focus on the 5 PPC Metrics that matter:
   •   Quality Score
   •   Click-Through Rate
   •   Account Activity
   •   Long-Tail Keyword Optimization
   •   Negative Keyword Usage

B. Leverage tools and automation to enable PPC best
   practices to improve your return on investment (ROI) on
   paid search




                                                         16
Buy Xena Warrior Princess Chakram
1.) Headline with Call To Action


     2.) Demonstration             3.) Value




                                               4.) Support
                                               Wow! The free shipping got
                                               here in two days!
                                               - Happy McCustomer

                                       5.) Action




                                                             CONFIDENTIAL – DO NOT DISTRIBUTE   17
Will It Bounce?




 Check Message Match

                       CONFIDENTIAL – DO NOT DISTRIBUTE   18
Conversion Starts




 Test Layout & Call to Action




                                CONFIDENTIAL – DO NOT DISTRIBUTE   19
Conversion Completion




Test Call to Action, Form Length, & Eliminate Coupon Codes


                                            CONFIDENTIAL – DO NOT DISTRIBUTE   20
Abandonment Rate




               CONFIDENTIAL – DO NOT DISTRIBUTE   21
Cost Per Action




Improve PPC Factors or Conversion Factors


                                   CONFIDENTIAL – DO NOT DISTRIBUTE   22
Summary of Metrics

 Bounce Rate
 Conversion Starts
 Conversion Completions
 Abandonment Rate
 Cost Per Action




                           CONFIDENTIAL – DO NOT DISTRIBUTE   23
CONFIDENTIAL – DO NOT DISTRIBUTE   24
Special Offers

• Unbounce
  – 30 day free trial
  – 50% off for 3 months with promo code
    WSwebinar503
  – Get started at http://try.unbounce.com/with-
    wordstream/
• WordStream
  – Grade your account
  – Then get a free account assessment with one of our
    Search experts
  – We’ll help you identify missed opportunities and more


                                        CONFIDENTIAL – DO NOT DISTRIBUTE   25
Live Poll Question #2


Q: Would you like…
• A free AdWords account audit and help in understanding
  your score with a certified AdWords Professional
• A demo of WordStream PPC Advisor




                                                       26
Your Questions

 Thank you for attending WordStream and Unbounce’s webinar on:
 10 Metrics for PPC & Landing Pages That Help You Make More
 Money. #ppcmetrics

 Evaluate your ppc campaings today!
       http://www.wordstream.com/google-adwords
 Learn more about Unbounce:
           http://try.unbounce.com/with-wordstream
 Or contact us directly:
                                 Carlos del Rio
                                 carlos@unbounce.com

                                 Larry Kim
                                 lkim@wordstream.com


                                                                 27

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10 Metrics for PPC and Landing Pages That Help You Make More Money

  • 1. Webinar: 10 Metrics for PPC & Landing Pages That Help You Make More Money Larry Kim, WordStream Carlos del Rio, Unbounce August 21, 2012 CONFIDENTIAL – DO NOT DISTRIBUTE 1
  • 2. Do you understand these terms? Question: Which are the most important key metrics to focus on in your account? CONFIDENTIAL – DO NOT DISTRIBUTE 2
  • 3. Today’s Agenda • 5 Top metrics for PPC campaigns (Larry) – Why they matter – How to Rate your Performance • 5 Important Metrics for Landing Pages (Carlos) – Why they matter – How you can improve them • Questions & Answers 3
  • 4. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #keymetrics in your Twitter tweets, Google+ status updates, etc. 4
  • 5. Speaker Introductions • Carlos Del Rio – Director of Conversion Analysis & Digital Strategy – Co-author of User Driven Change: Give Them What They Want and A Strategic Framework for Emerging Media • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 Years! – 3 Years ago, started WordStream! – Today we’re an industry-leading provider of a PPC Management Platform and Keyword Research Tools 5
  • 6. Live Poll Question #1 Question: Which of the following AdWords Metrics would you say are the most important for managing your Google AdWords Search campaigns? a) Clicks, Cost, Cost-Per-Click b) Quality Score, Click-Through-Rate c) Conversions, Cost Per Conversion, Conversion Rate d) Search Query Report e) Impression Share Report 6
  • 7. The 5 Key Metrics that Define Your AdWords Performance At WordStream, we believe that you can get a sense for the health of an AdWords account by measuring just 5 key metrics: 1. Quality Score 2. Click-Through Rate 3. Account Activity 4. Long-Tail Keyword Optimization 5. Negative Keyword Usage 7
  • 8. Grade Yourself! http://www.wordstream.com/google-adwords • Baseline your performance • A free, instant PPC audit in under a minute! • Grades your AdWords account performance based on the 8 PPC metrics that really matter • Compares how you’re doing against other accounts of similar size (monthly spend) www.wordstream.com/google-adwords 8
  • 9. What will you learn? http://www.wordstream.com/google-adwords www.wordstream.com/google-adwords CONFIDENTIAL – DO NOT DISTRIBUTE 9
  • 10. AdWords Clinic! • We’ll review 2 real AdWords accounts and review the metrics that matter to determine if they’re succeeding or failing, and what they can do to improve 10
  • 11. Improving Your AdWords Account Metrics • To improve account performance, leverage intelligent automation to enable best practices around key metrics. • WordStream provides powerful tools and automated algorithms that can help you improve on your account metrics. 11
  • 12. 1. Use QueryStream™ to Act on Search Query Data • Actionable Search Query Report • See the search queries that users entered to find your website – Add them as keywords if they’re good – Set negative keywords if they’re bad • Powerful filters to help you dig through data quickly. 12
  • 13. 2. Use SavingsAlerts™ from WordStream to Eliminate Junk Keywords • We do all the work of finding junk keywords • You just review / approve the findings. • Quick. Easy. Powerful. • 20 Minutes a Week can improve your ROI on AdWords by 20% or more!™ 13
  • 14. 3. Target Mid & Long Tail Keywords with WordStream • Leverage WordStream Trillion-Keyword Database™ and Powerful automated algorithms • Discovers profitable, relevant mid & long-tail keywords that you may have missed out on. 14
  • 15. 4. Split AdGroups for Maximum Relevancy with WordStream AdGroup 2 AdGroup 1 AdGroup 3 AdGroup 4 • Quickly break-up bloated ad-groups into more targeted, relevant ad groups. • Improve CTR, Quality Score, Conversion Rates with just one click! 15
  • 16. Summary: The 5 Metrics That Matter for PPC A. Focus on the 5 PPC Metrics that matter: • Quality Score • Click-Through Rate • Account Activity • Long-Tail Keyword Optimization • Negative Keyword Usage B. Leverage tools and automation to enable PPC best practices to improve your return on investment (ROI) on paid search 16
  • 17. Buy Xena Warrior Princess Chakram 1.) Headline with Call To Action 2.) Demonstration 3.) Value 4.) Support Wow! The free shipping got here in two days! - Happy McCustomer 5.) Action CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Will It Bounce? Check Message Match CONFIDENTIAL – DO NOT DISTRIBUTE 18
  • 19. Conversion Starts Test Layout & Call to Action CONFIDENTIAL – DO NOT DISTRIBUTE 19
  • 20. Conversion Completion Test Call to Action, Form Length, & Eliminate Coupon Codes CONFIDENTIAL – DO NOT DISTRIBUTE 20
  • 21. Abandonment Rate CONFIDENTIAL – DO NOT DISTRIBUTE 21
  • 22. Cost Per Action Improve PPC Factors or Conversion Factors CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. Summary of Metrics  Bounce Rate  Conversion Starts  Conversion Completions  Abandonment Rate  Cost Per Action CONFIDENTIAL – DO NOT DISTRIBUTE 23
  • 24. CONFIDENTIAL – DO NOT DISTRIBUTE 24
  • 25. Special Offers • Unbounce – 30 day free trial – 50% off for 3 months with promo code WSwebinar503 – Get started at http://try.unbounce.com/with- wordstream/ • WordStream – Grade your account – Then get a free account assessment with one of our Search experts – We’ll help you identify missed opportunities and more CONFIDENTIAL – DO NOT DISTRIBUTE 25
  • 26. Live Poll Question #2 Q: Would you like… • A free AdWords account audit and help in understanding your score with a certified AdWords Professional • A demo of WordStream PPC Advisor 26
  • 27. Your Questions Thank you for attending WordStream and Unbounce’s webinar on: 10 Metrics for PPC & Landing Pages That Help You Make More Money. #ppcmetrics Evaluate your ppc campaings today! http://www.wordstream.com/google-adwords Learn more about Unbounce: http://try.unbounce.com/with-wordstream Or contact us directly: Carlos del Rio carlos@unbounce.com Larry Kim lkim@wordstream.com 27