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CHAPTER 10–
EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 246
This book is protected under the Copyright Act of 1976. Uncited Sources,
Violators will be prosecuted. Courtesy, National FORUM Journals
CHAPTER 10
EDUCATIONAL ADMINISTRATION
IN AMERICAN SCHOOLING
KEY POINTS
1. The administrative hierarchy provides a chain of command.
2. There are approximately 15,000 school districts in the United States.
3. School boards are usually elected officials that establish school policies
and employ a superintendent to implement them. School boards derive
their authority from, and work as agents of the state.
4. School superintendents are considered the chief executive officer (CEO) of
the school district. Superintendents regulate the district’s decision-making
process. Functions include obtaining and developing personnel, managing
the district’s funds and facilities, maintaining good community
relationships, and general instructional leadership.
5. Principals are responsible for all the activities in their buildings.
6. Principals have a variety of roles, foremost of which is instructional leader.
7. Principals also have to be change agents, personnel and program
evaluators, business managers, and disciplinarians.
8. Functions of the principalship at the building level include budgeting,
supervision of faculty and staff, instructional leadership, student personnel
administration, record management, and other tasks prescribed by law and
school board policy.
9. Some schools employ assistant principals who take some of the day-to-day
burdens off the principals.
10. School administrators receive better pay and benefits than teachers.
11. Persons become school administrators through university training programs
that lead to state certification.
Copyright © 2005
William Kritsonis
All Rights Reserved / Forever
SCHOOLING (2002)
PAGE 247
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN
SCHOOLING
A. OVERVIEW
This chapter presents information about school administrators, school boards,
superintendents, central administrative staff, and building-level administrators.
A great deal of attention is focused on school principals since they are such
critical members of the school team. Also discussed are the roles,
responsibilities, and characteristics of principals. Various leadership models
are presented that have been effective in business, industry, and schools.
B. KEY TERMS–DEFINITIONS
AASA - American Association of School Administrators
ADMINISTRATIVE HIERARCHY - administrative organization of a local
school district.
ASSISTANT PRINCIPAL - administrative position in an individual school
that primarily assists the principal in administrative duties.
BENEFITS - school administrators receive many benefits including: higher
salaries than teachers, management responsibilities, opportunities for
advancement in administration, and leadership opportunities.
BUILDING LEVEL - administration of individual schools. Principals are the
key administrators. Many schools employ assistant principals, department
heads, and supervisors to assist the principal in carrying out the administrative
duties at the building level.
CENTRAL OFFICE - relates to the district administration level of school
boards.
CERTIFICATION - teacher licensing. Certification for specialized positions
such as principal requires a prescribed amount of graduate level study and
successful teaching experience.
DISTRICT-WIDE - administrative staff that oversees all activities within the
district, are all housed in the central office. These include the superintendent
and any assistants.
INSTRUCTIONAL LEADERSHIP - leadership that informs and guides
teachers’ decisions so that practice can mesh with policy.
LOCAL SCHOOL BOARD - a group of constituents at the top of the
hierarchy. They hire the school superintendent. Local School Boards derive
their authority from, and work as agents of the state.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 248
NAESP - National Association of Elementary School Principals.
NASSP - National Association of Secondary School Principals.
NCPEA - National Council of Professors of Educational Administration.
NSBA - National School Board Association.
PERSONNEL EVALUATION - evaluation of individual teachers and
administrators.
PRINCIPALS - primarily instructional leaders.
PROGRAM EVALUATION - evaluation of specific programs regarding their
effectiveness.
SCHOOL POLICIES - give each school a unique personality, affect
disciplinary methods, academic expectations and requirements, dress codes,
curriculum, and school climate. School policies are written guidelines that give
direction to the administrator(s) and other employees responsible for carrying
them out and also establish decision-making parameters.
SUPERINTENDENTS - chief school administrative officer in local school
districts.
SUPERVISORS - administrators responsible for specific programs in public
schools, e.g.: supervisor of special education, vocational education supervisor,
supervisor of elementary education, supervisors of secondary education,
supervisor of buildings and grounds.
UCEA - University Council of Educational Administration.
C. SOME PRECEDING THOUGHTS
1. What is an administrative hierarchy?
This is the equivalent to a chain of command, headed by the local school
board.
2. How did local control of public schools evolve?
Local control of education by lay persons began in the New England
colonies. The Massachusetts School Ordinance of 1642 delegated the
responsibility for education to the “townsmen” making parents and
guardians responsible for children in their care to read and understand the
principles of religion and the commonwealth’s laws. This trend was
reinforced with the Massachusetts School Ordinance of 1647 and in
subsequent amendments passed in 1671 and 1683. Even stronger than the
Massachusetts laws were the Connecticut Laws of 1650. These laws were
specific in the description of duties and responsibilities of individuals
SCHOOLING (2002)
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selected to oversee the schools. Not until 1721 in Boston, however, were
individuals responsible for overseeing the schools set apart from the local
governmental structure of the community.
3. What are the specific responsibilities of local boards of education?
Local Governance Structure
a. selecting the CEO of the school district–superintendent;
b. approving budgets;
c. determining school sites and attendance boundaries;
d. entering into contracts;
e. collective bargaining;
f. establishing criteria for employing school district personnel;
g. determining the curriculum;
h. approving school calendar;
i. adopting salary schedules for administrators, teachers, and other school
employees;
Curriculum and
Instruction
Personnel
Services
Business
Services
Special
Services
SUPERINTENDENT
PRINCIPALS
TEACHERS
SCHOOL BOARD
LOCAL SCHOOLS
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 250
j. acting on the superintendent’s recommendations concerning hiring and
termination of employees, and engaging in contracts in behalf of the
district;
also
k. delegate responsibility for all administrative functions, except those
specifically reserved through board policy for the board chairman to
the superintendent;
l. support the superintendent fully in all decisions that conform to
professional standards and board policy;
m. hold the superintendent responsible for the administration of the school
through regular constructive written and oral evaluations of the
superintendent’s work;
n. provide the superintendent with a comprehensive employment contract;
o. give the superintendent the benefit of the board’s counsel in matters
related to individual board members’ expertise, familiarity with the
local school system, and community interests;
p. hold all board meetings with the superintendent or designee present;
q. consult with the superintendent on all matters as they arise that concern
the school system and on which the board may take action;
r. develop a plan for board-superintendent communications;
s. channel communications with school employees that require action
through the superintendent and refer all applications, complaints, and
other communications, oral or written, first to the superintendent in
order to assure that the district processes such communications in an
effective, coordinated fashion and is responsive to students and patrons;
t. take action on matters only after hearing the recommendations of the
superintendent;
u. establish a policy on effective management of complaints;
v. provide the superintendent with sufficient administrative help,
especially in the area of monitoring teaching and learning.
4. What is the relationship between the superintendent and the board of
education?
The local school board hires the superintendent as the CEO of the
administrative offices.
SCHOOLING (2002)
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5. In what roles do superintendents become involved?
a. maintain relations with the board;
b. educational leader;
c. maintain positive relations with the community.
6. What roles do assistant central office staff fill?
The duties performed by central staff administrators are determined by
their specific roles. For example, in a small district there may be only one
assistant superintendent. This individual may be assigned the
responsibilities for transportation, food services, and the curriculum. In
large districts, these duties may be divided among several central office
staff members.
7. What are the primary roles of school principals?
a. child advocate;
b. manager;
c. instructional leader;
d. disciplinarian;
e. human relations facilitator;
f. evaluator;
g. conflict manager;
h. collective bargaining agent;
i. adult developer;
l. change agent or innovator;
k. community relations liaison.
8. What are the major management responsibilities of principals?
Although the principal’s role as instructional leader is considered by many
to be the primary role, without expertise and leadership in the
noninstructional activities, the school would have a difficult time
functioning.
9. How do principals influence the school climate?
The way the principal carries out his various duties will greatly influence
the school climate. See question #7 for duties.
10. How does a typical principal spend a day?
Typical day: 33% on paperwork, 13.5% parent conferences, 13.5%
personnel conferences, 9% discipline, 9% scheduling, 9% cafeteria duties,
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
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2.5% instructional leadership. Principals in effective schools are likely to
spend more time related to the curriculum and instruction.
11. What expectations do various groups have for principals?
Principals are expected to do many different things for many different
people, such as teachers, students, central administration personnel, state
departments of education, and the local community. Students expect a
personal relationship. Teachers expect support with discipline problems,
professional treatment, and being able to participate in the decision-
making process. Parents expect instructional leadership, collaborating with
parents, and keeping the interest of students foremost. Superiors expect
carrying out of school policies, maintenance of a positive relationship with
the community, instructional leadership, student discipline, and effective
management of the school. Although principals cannot always meet the
expectations of everyone, they must at least determine the feasibility of
meeting the expectations that impact on the school. Principals cannot be all
things to all people; they must make decisions related to which
expectations are in the best interests of the school.
12. What are some group roles that should be supported by the school
administrator?
a. The Energizer: provides energy, motivation, and drive to the group;
b. The Procedural Expert: understands how the organization functions
and understands its rules and regulations;
c. The Evaluator: is able to dispassionately view group ideas and
logically utilize them without negatively impacting group members;
d. The Opinion Seeker: carefully seeks ideas and encourages the
participation of all group members;
e. The Initiator: suggests new or different ideas for discussion and
approaches to problems;
f. The Opinion Giver: states pertinent beliefs about discussion and
others’ suggestions;
g. The Elaborator: builds on suggestions of others;
h. The Clarifier: gives relevant examples; offers rationale; probes for
meaning; restates problems;
i. The Tester: raises questions to “test out” whether group is ready to
come to a decision;
j. The Summarizer: reviewers discussion, pulls it together;
SCHOOLING (2002)
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k. The Tension Reliever: uses humor or calls for breaks at appropriate
times to draw off negative feelings;
l. The Compromiser: willing to yield when necessary for progress;
m. The Harmonizer: mediates differences; reconciles points of view;
n. The Encourager: praises and supports others; friendly; encouraging;
o. The Gate-Keeper: keeps communications open; encourages
participation.
Source: Chance, E.W. (1992). Visionary leadership in schools: Successful strategies for developing
and implementing an educational vision. Springfield, IL: Charles C. Thomas. Adapted with
permission.
13. What are some group roles that are negative and should not be
supported by the school administrator?
a. The Sympathizer: attempts to garner the group’s sympathy of
complaining, confessing, or condemning certain activities of the
organization;
b. The Aggressor: criticizes and deflates others; disagrees with others
aggressively;
c. The Blocker: stubbornly disagrees; rejects others’ views; cites
unrelated personal experiences; returns to topics already resolved;
d. The Withdrawer: won’t participate; converses privately; self-appoint-
ed note-taker;
e. The Recognition Seeker: boasts; excessive talking; conscious of his/
her status;
f. The Topic Jumper: keeps changing the subject;
g. The Dominator: tries to assert authority; manipulate group;
h. The Special-Interest Pleader: uses group’s time to plead his/her own
case;
i. The Playboy/girl: wastes group’s time showing off; story teller;
nonchalant; cynical;
j. The Devil’s Advocate: more devil than advocate.
Source: Chance, E.W. (1992). Visionary leadership in schools: Successful strategies for developing
and implementing an educational vision. Springfield, IL: Charles C. Thomas. Adapted with
permission.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
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14. What are some effective traits and skills of the effective school admin-
istrator?
Traits Skills
Adaptable to situation Clever
Alert to social environment Intelligent
Ambitious and
achievement-oriented
Conceptually skilled
Assertive Creative
Cooperative Diplomatic and tactful
Decisive Fluent in speaking
Dependable Knowledgeable about group tasks
Dominant (desire to
influence others)
Organized (administrative ability)
Energetic (high activity level) Persuasive
Persistent Socially skilled
Self-confident
Tolerant of stress
Willing to assume responsibility
Source: Yukl, G.A. (1989). Leadership in organizations (2nd
ed.). Englewood Cliffs, NJ: Prentice Hall,
Inc. Adapted with permission.
15. What do superior school administrators have in common?
a. trust and have confidence in both the capabilities and the motivation of
subordinates and believe that they want to accept responsibility and
work hard;
b. believe that shared authority and participation is both desirable and
useful;
c. seek achievement and legitimate power;
d. are reasonably self-confident, assured, optimistic, sensitive, and alert.
Source: Sayles, L.R. (1979). LEADERSHIP - What effective managers really do . . . and how they
do it. New York: McGraw-Hill Book Company. Adapted with permission.
SCHOOLING (2002)
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16. According to the literature, what are some characteristics for school
leadership?
Characteristics Reference
A vital and clear vision Bogue 1985; Covey 1989; Duke
1987; Gardner 1987, 1988; Levine
1987; Manasse 1986
A strong and positive self-concept Bogue 1985; Covey 1989
Decision making and judgment in
action
Bogue 1985; Gardner 1988;
Manasse 1986
Honesty, integrity, and strong
moral components
Covey 1989; Daugherty 1987;
Larkin 1986; Manasse 1986;
Communication skills Bingham 1986; Clark & Teddlie
1987; Daugherty 1987; Papalewis &
Brown 1989; Quate 1986
17. According to the literature, what are some leadership characteristics
specific to women?
Leadership Characteristics Found in the Literature
Value system that stresses caring,
service, and relationships
Shakeshaft 1986, 1987b; Helgesen
1990, 1995; Dorn, O’Rourke, &
Papalewis 1997
Focus on instruction and
instructional issues
Shakeshaft 1986, 1987b, 1989b,
1995; Smith 1994; Eakle 1995;
Mims 1992
Focus on supporting, on sense of
community, consensus
building, cooperation
Shakeshaft 1986, 1987b, 1989b,
1995; Schaef 1985; Helgesen 1990,
1995; Dorn, O’Rourke, & Papalewis
1997
Orderly, organized Shakeshaft 1989b, 1995; McGrath
1992; Eakle 1995; Woo 1985
Openness; depth of feeling Loden 1985; Helgesen 1990, 1995;
Schaef 1985
Listening skills, clarity,
communication skills
Dorn, O’Rourke, & Papalewis 1997;
Papalewis & Brown 1988; Hanson
Table continues
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 256
1991; Papalewis 1995
Leadership Characteristics Found in the Literature
Interpersonal skills Helgesen 1990, 1995; Loden 1985;
Cooper 1992; Hanson 1991;
Cartwright 1994
Vision; Global; Big Picture Helgesen 1990, 1995; Loden 1985;
Schaef 1985
Persistency; Determination Marshall 1986; Mims 1992; Hill &
Ragland 1995
Inner strength Schaef 1985; Smith 1994; Helgesen
1995; Marshall 1986
Relationships are central Schaef 1981, 1985; Loden 1985;
Helgesen 1990, 1995; Shakeshaft
1986, 1987, 1989b, 1995; Hill &
Ragland 1995
Source: O’Rourke, C. (1998). Women’s leadership skills, attitudes, and experiences: A descriptive
ethnographic multiple case study of women in the superintendency in the public schools in
the state of California. Unpublished doctoral dissertation. University of La Verne, La Verne,
CA. Adapted with permission.
18. According to experts, what leadership characteristics, skills, attitudes,
behaviors, and experiences are published in the literature?
Leadership Characteristics Authors in the Literature
Physical energy, stamina,
personal mastery
Covey 1989; Gardner 1988
Decision-making and problem-
solving skills
Gardner 1988; Tosi, Rizzo, &
Carroll 1994
Personal values, and personal and
shared vision
Covey 1989; Kouzes & Posner
1987; Manasse 1986; Senge 1990;
Senge et al. 1994
Enthusiasm for life and for the job
as reflected in positive attitudes
and actions, intuition and
perception of mistakes as ways
to learn
Cangemi 1986; Covey 1989; Kouzes
& Posner 1987; Jones & Bearley
1996; Hall, 1996; Helgesen 1990,
1995; Senge 1990; Senge et al. 1994
Possession of listening skills,
people skills, managerial skills,
Jones & Bearley 1996; Hanson
1991; Lutz 1986; Obermeyer 1996
Table continues
Table continued
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technical skills
Leadership Characteristics Authors in the Literature
Ability to evaluate people and
programs, strong morals, and
ethical principles which are
adhered to in actions and
attitudes
Lutz 1986; Tosi, Rizzo, & Carroll
1994; Covey 1989; Kouzes &
Posner 1987; Larkin 1986; Peck
1992
Caring about and belief in people,
as shown through empathetic,
helpful and nonconflictive
actions
Cangemi 1986; Harvey & Drolet
1994; Helgesen 1995; Kouzes &
Posner 1987; Peck 1992; Yukl 1994
Ability to integrate and to be
helpful
Cangemi 1986; Peck 1992; Yukl
1994
Ability to learn and to grow from
experience and problems
Jones & Bearley 1996; Covey 1989;
Katzenbach & Smith 1993; Kouzes
& Posner 1987; Harvey & Drolet
1994; Helgesen 1995; Manasse
1986; Peck 1992; Senge 1990;
Senge et al. 1994
Vital and clear vision Bogue 1985; Duke 1987; Endeman
1990; Gardner 1987, 1988; Levine
1987; Manasse 1986; Senge 1990;
Senge et al. 1994
Decision making and judgment in
action
Bogue 1985; Gardner 1988; Konnert
& Augenstein 1990; Konnert 1995;
Manasse 1986
Honesty, integrity, and strong
moral components
Covey 1989; Daugherty 1987;
Konnert & Augenstein 1990;
Konnert 1995; Larkin 1986;
Manasse 1986; Peck 1992
Communication skills Bingham 1986; Clark & Teddlie
1987; Papalewis & Brown 1989;
Papalewis 1995; Quate 1986;
Shakeshaft 1995
Table continued
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
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19. What are some female and male patterns of leadership?
Females Males
Gender as a Variable in Team Building
Competence valued before trust in
team membership (Shakeshaft
1995)
Trust valued before competence in
team membership (Shakeshaft
1995)
Trust for women: “an expectancy
that the word, promise, or
written statement of another
individual or group could be
relied on” (Garfinkel 1988;
Schaef 1985)
Trust for men: “ability and comfort
to say what they wished to say –
confident that others would not
repeat.” (Garfinkel 1988; Schaef
1985; Shakeshaft 1995)
Men do not see untrustworthiness if
not delivered on time (Shakeshaft
1995)
Expect and value discussion of
issues related to work. Expect
subordinate to talk about issues
discussed (Schaef 1985;
Shakeshaft 1995)
Expect that conversation/informa-
tion not be divulged unless so
instructed (Schaef, 1985;
Shakeshaft 1995)
Loyal and ethical behavior
conceptualized as loyal team
member speaking up when
there was disagreement with
course of action taken by boss
Loyalty shown by not disagreeing
with the boss, except privately
(Helgesen 1995; Schaef 1985;
Shakeshaft 1995)
Gender as a Variable in Evaluation/Feedback
Women have to work harder to
get men to “hear” them
(Shakeshaft 1995)
Men receive more feedback and
more types of feedback in
conversations, than women
(Shakeshaft 1995)
Women listen for feeling
(Gilligan 1982; Shakeshaft
1987b, 1995)
Men listen for facts (Gilligan 1982;
Shakeshaft 1987b, 1995)
Table continues
SCHOOLING (2002)
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Females Males
Gender as a Variable in Evaluation/Feedback (Con’t)
Women focus on instruction (Hall
1996; Shakeshaft 1987b, 1995)
Collaborative, consulting (Hall
1996; Helgesen 1995;
Shakeshaft 1995)
Male administrators are less likely
to give direct feedback to females
but more likely to give it to
males; if a female errors males
not likely to give feedback to
female but to correct mistake
without her knowledge
(Shakeshaft 1987b, 1995)
Women are evaluated less
favorably than equally
competent men (Shakeshaft
1987b, 1995)
Males evaluate females more
harshly than females evaluate
females (Hall 1996; Shakeshaft
1987b, 1995)
Women more likely to get
nonevaluative feedback or
neutral responses (Shakeshaft
1995)
Men receive both more positive and
more negative responses
(Shakeshaft 1995)
Women take criticism hard.
“They tended to think it was an
assessment of their very
essence” (Shakeshaft 1995)
Men fail to give women important
corrective feedback that would
have allowed women to improve
performance (Shakeshaft 1995)
Source: O’Rourke, C. (1998). Women’s leadership skills, attitudes, and experiences: A descriptive
ethnographic multiple case study of women in the superintendency in the public schools in
the state of California. Unpublished doctoral dissertation. University of La Verne, La Verne,
CA. Adapted with permission.
20. What are some questions that need to be answered in developing a
personal vision as a school administrator?
a. What are my five greatest strengths?
b. What are my five greatest weaknesses?
c. What are three things I most value in my professional life?
d. With what style of leadership am I most comfortable?
Table continued
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e. What are the most important things I want to accomplish in this school
district?
f. What do I want to prove as an administrator?
g. How would I like to be remembered as an administrator?
21. What are the classical notions of Frederick Taylor’s organizational
theory?
a. Be a hierarchical chain of command.
b. Be various levels of authority.
c. Be established divisions of labor.
d. Be clearly defined tasks.
e. Be established rules of behavior.
f. Be a system of punishments that are personally costly if one violates
the rules or fails to complete the assigned task.
g. Employees must be recruited on the basis of their ability and technical
knowledge.
h. Employees must be expected to perform the tasks in the same manner
since all tasks have been standardized.
Taylor strongly believed his theory would result in every job being
performed efficiently, productively, and with the least effort.
22. What are some general characteristics of social systems?
Social systems have boundaries, a purpose for survival, and interact within
their environment. Social systems have both bureaucratic and
organizational expectations, informal norms, and are comprised of
individuals having needs, wants, desires, and aspirations. Internal and
external forces, demands, and expectations reinforce appropriate
responses.
23. What career opportunities are there for school administrators?
Most administrators start out as classroom teachers. This seems to be the
best way to become a school administrator. Most states have specific
certification requirements for administrators that go beyond the
requirements for a teaching certificate, supervisor certificate, and
superintendent certificate. The requirements for these certificates vary
from state to state, but usually include college coursework at the graduate
level and experience as a teacher. Some states do not require a specific
license for administrators.
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24. What are the rules for supervisory conferences with teachers?
“The Worst Things To Do”
a. Always hold conferences at the end of a hard day. Friday afternoon is
hard to beat.
b. Make administrators look pretty inadequate. But be subtle.
c. When talking to a teacher, blame other teachers. When talking to more
than one teacher, blame counselors or psychologists. Never be afraid to
take sides in an argument among teachers. It brings them closer
together.
d. If a teacher begins to understand you, try using more pedagogics. If the
teacher himself has held a position similar to yours, you are in trouble.
e. Try to do most of the talking. It may be hard to stop a teacher once he
gets started. If necessary, interrupt him “Just a minute, I disagree.”
f. Explain your superior experience in teaching–especially if the teacher
has transferred from another school or is new.
g. Always stress existing departmental or grade level organization
problems. It will help the teachers see what you are up against.
h. Let other teachers or secretaries overhear the conversation. Maybe they
will try to make something of themselves.
i. If the teacher is tired, conduct the interview standing up. It may shorten
the whole thing, and the teacher probably wants to get home anyway.
j. Ask if there has been any insanity in the family. This will get a chuckle
when the going gets rough.
k. Tell teachers about other difficult cases that are even worse than theirs.
Supply names, where needed, but indicate that “I don’t want to be
unprofessional.”
l. Try staring out the window.
25. What are eight irritating habits of supervisors?
a. Supervisor says something and then denies it at the next meeting.
b. Passes the buck on problems.
c. Says, “We’ll have to think about it.”
d. Doesn’t give me a chance to talk.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
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e. Belittles my suggestions.
f. Interrupts me when I talk.
g. Argues with everything I say.
h. Rephrases and puts words in my mouth.
Source: Walker, J.J. (January 1976). Georgia teachers list of irritating supervisory habits. Phi Delta
Kappan, 57, 350. Adapted with permission.
26. What are the elements of having a good committee?
a. Facts About Delegation
1. delegate authority–to horde it is to lose it;
2. delegate authority with responsibility;
3. work through channels; don’t destroy the right to hold him or her
accountable by unnecessarily interfering with work;
4. delegate only if you have confidence;
5. assigning responsibility does not lessen your responsibility;
6. clearly define the responsibility to each subordinate;
7. follow-up delegation; don’t over supervise;
8. delegate so employee is supervised by one person;
9. never assign distasteful duties because they are unpleasant,
correcting, discharging, or disciplining;
10. when you delegate authority over others, back him or her up when
authority is challenged;
11. be sure to straighten out any complaints about an employee
overstepping his or her authority;
12. let every subordinate know just what decisions he or she has
authority to make.
b. Why Committees Fail
1. committee has no clear-cut assignment, no reason to exist;
2. chairperson is not qualified by experience, desire, or ability;
3. members get appointed who are neither interested nor experienced;
4. group has no orderly plan, no time schedule;
5. members talk, talk, talk, talk, without decisions;
SCHOOLING (2002)
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6. work of the committee is not publicly recognized by the
organization;
7. committee’s recommendations are not acted on;
8. members do not show up for meetings;
9. staff sends agenda out late or distributes it at the meeting;
10. staff does not provide needed documentation;
11. minutes are sent out late or not at all;
12. five to fifteen members is a reasonable number for a committee.
c. On Being A Good Committee Member
1. is receptive and open to ideas;
2. has perspective on subject of concern to the committee;
3. is familiar with the aims of the organization and agrees with them;
4. enjoys the give and take of committee discussion;
5. is able to express ideas clearly;
6. is willing to give the needed time for meeting attendance;
7. has good judgment, is not narrow and arrogant;
8. can think in terms of the welfare of the group rather than own
interests.
d. What Makes A Good Chairperson
1. starts and ends the meeting on time;
2. allows the group to get well acquainted;
3. sees to it that as many as possible participate in discussion;
4. keeps the discussion directed to the topic and toward the objective;
5. acts as a guide and leader;
6. summarizes the decisions from time to time;
7. does not talk about an individual on the committee;
8. is seen as sincere and thoughtful by the committee;
9. summarizes the meeting and the actions to be taken by the
members;
10. works with members between meetings.
e. Logistics of the Meeting
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1. agenda is sent out in advance of meeting;
2. documentation for the agenda is also provided in advance;
3. meeting place should be carefully selected;
4. meeting room is comfortable;
5. meeting room should be set up in round or oval arrangement;
6. paper, pencils, glasses and water pitchers, etc., provided if necessary;
7. food or dinner–if served–should be light;
8. whenever possible, the group should act by consensus;
9. people somewhat unfriendly to each other should not be seated
opposite each other. Members who are very friendly to each other
should not be seated side by side.
D. DISCUSSION QUESTIONS AND EXERCISES
1. What is leadership?
In general, leadership is helping others toward common goals or purposes.
2. Why do we have school administrators?
Schools are complex organizations that must have leaders. In schools,
leaders are called administrators. Without administrators, schools would
have no direction. They would be institutions without leadership
functioning in a haphazard fashion.
3. Describe the administrative hierarchy in a middle-sized school district.
At the top of the hierarchy is the local school board, a group of
constituents. The local board hires the school superintendent, who is the
chief local school officer. The superintendent, in turn, employs other
central office administrative staff, as well as building principals. Each
level of the hierarchy serves a specific purpose involving the
administration of the public schools.
4. What are the major roles of principals? Do they differ at the
elementary and secondary levels? If so, how?
Principals are expected to perform many varied roles in today’s schools,
including manager, instructional leader, child advocate, disciplinarian,
human relations, facilitator, evaluator, conflict manager, change agent or
innovator, community relations, and adult developer. The major role of
school principals remains the same, regardless of the age level of the
students.
SCHOOLING (2002)
PAGE 265
5. What are the essential 10 attributes for success as a school
administrator?
a. develop style relative to interpersonal relations;
b. develop patience;
c. develop a systematic approach to discipline;
d. develop the ability to delegate authority and responsibility;
e. develop skills to observe and evaluate teaching performance;
f. develop a philosophy of education;
g. develop a “style” or “approach”;
h. develop a method to check the use of time;
i. develop goals and develop objectives to attain them;
j. develop a model for decision making.
6. What are some descriptors of autocratic and democratic leadership
styles?
Autocratic Democratic
Boss
Command
Power
Pressure
Demanding cooperation
Imposing ideas
Domination
Criticism
Faultfinding
Punishing
I tell you
I decide, you obey
Leader
Invitation
Influence
Stimulation
Winning cooperation
Selling ideas
Guidance
Encouragement
Acknowledge achieving
Helping
Discussion
I suggest, you decide
7. What are the components of Frederick Herzberg’s Motivation-
Hygiene Theory?
Herzberg’s theory has been widely accepted by administrators. Its basic
postulate is that one set of rewards contributes to job satisfaction and a
separate set to job dissatisfaction.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 266
The Motivation-Hygiene Theory is based on Herzberg’s findings from his
study of industrial employee motivation to work. In interviews with 203
accountants and engineers, Herzberg used a critical-incidents procedure
that essentially asked each person interviewed to describe events
experienced at work that had resulted in either a marked improvement or a
significant reduction in job satisfaction.
The study found that positive events were dominated by references to
achievement, recognition (verbal), the work itself (challenging),
responsibility, and advancement (promotion). Negative events were
dominated by reference to interpersonal relations with superiors and peers,
technical supervision, company policy and administration, working
conditions, and personal life.
Representation of the Motivation-Hygiene Theory
Job Satisfaction
Dissatisfaction (–) (+) Satisfaction
MOTIVATORS OR SATISFIERS
Achievement
Recognition
Work itself
Responsibility
Advancement
HYGIENES OR DISSATISFIERS
Interpersonal relations–subordinates
Interpersonal relations–peers
Supervision–technical
Policy and administration
Working conditions
Personal life
Dissatisfaction (–) (+) Satisfaction
MOTIVATORS
1. Achievement
2. Recognition
3. Work itself
4. Responsibility
5. Advancement
HYGIENES (NON-MOTIVATORS)
6. Salary
7. Possibility of growth
8. Interpersonal relations–subordinates
9. Status
10. Interpersonal relations–superiors
11. Interpersonal relations–peers
12. Supervision–technical
SCHOOLING (2002)
PAGE 267
13. Company (school) policy and
administration
14. Working conditions
15. Personal life
16. Job security
8. What are the components of Douglas McGregor’s Theory X and
Theory Y?
Douglas McGregor stressed the importance of understanding the
relationship between motivation and human nature. In observing the
practices of traditional managers, McGregor believed that managers
usually attempt to motivate employees by one of two basic approaches. He
referred to these approaches as Theory X and Theory Y. Theory X is the
traditional view of management that suggests that managers are required
to coerce, control, or threaten employees in order to motivate them. In
contrast, McGregor proposed an alternative philosophy of human nature,
which he referred to as Theory Y. Theory Y is a view of management by
which a manager believes people are capable of being responsible and
mature. Employees do not require coercions or excessive control by the
manager in order to perform effectively. McGregor’s belief was that
Theory Y is a more realistic assessment of people.
McGregor’s Theory X and Theory Y
Theory X Theory Y
The average person inherently
dislikes work and will avoid it if
possible.
The expenditure of physical and
mental effort in work is as natural
as play or rest.
Because of the dislike of work, most
people must be coerced, controlled,
directed, and threatened with
punishment to get them to perform
effectively.
People will exercise self-direction
and self-control in the service of
objectives to which they are
committed.
The average person lacks ambition,
avoids responsibility, and seeks
security and economic rewards
above all else.
Commitment to objectives is a
function of the rewards associated
with achievement.
Most people lack creative ability and
are resistant to change.
The average person learns, under
proper conditions, not only to
accept but to seek responsibility.
Since most people are self-centered,
they are not concerned with the goals
The capacity to exercise a
relatively high degree of
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 268
of the organization. imagination, ingenuity, and
creativity in the solution of
organizational problems is widely,
not narrowly, distributed in the
population.
Source: Based on McGregor, D. (1960). The human side of enterprise. New York: McGraw-Hill.
Adapted with permission
9. How can Maslow’s Needs Hierarchy be satisfied by the school system
as an organization?
MASLOW’S
HIERARCHY
EXAMPLES OF HOW NEEDS CAN BE
SATISFIED BY THE ORGANIZATION
Self-Actualization Needs
(Realizing one’s
potential growth using
creative talents)
Challenging work allowing creativity,
opportunities for personal growth and
advancement
Esteem Needs
(Achievement
recognition and status)
Title and responsibility of job, praise, and
recognition for work done, promotions,
competent management, pay as related
status, prestigious facilities
Social Needs
(Love, belonging,
affiliation, acceptance)
Friendly associates, organized
employee activities such as bowling or
softball leagues, picnics, parties, coffee
Safety Needs
(Protection against danger,
freedom from fear, security)
Benefit programs such as
insurance and retirement plans,
job security, safe and healthy
working conditions, competent
consistent and fair leadership
Physiological Needs
(Survival needs, air, water, food,
clothing, shelter and sex)
Pay, benefits, working
conditions
SCHOOLING (2002)
PAGE 269
Copyright © 1970 by Abraham H. Maslow. Reprinted by permission of Harper & Row, Publishers, Inc.
An individual’s needs at any level on the hierarchy emerge only when the
lower-level needs are reasonably satisfied. According to Maslow’s
hierarchy of needs theory, an individual’s needs are arranged in a hierarchy
from the lower-level physiological needs to the higher-level needs for self-
actualization. The physiological needs are the highest priority because until
they are reasonably satisfied, other higher-level needs will not emerge to
motivate behavior.
10. How are Maslow’s Needs Hierarchy and Herzberg’s Motivation-
Hygiene Theory related?
Maslow’s Hierarchy Herzberg’s Motivators
Self-Actualization Needs □ Achievement
□ Work Itself
□ Recognition
□ Responsibility
□ Opportunity for Growth and
Advancement
(Realizing one’s
potential growth using
creative talents)
Esteem Needs
(Achievement
recognition and status)
Social Needs
(Love, belonging,
affiliation, acceptance)
Herzberg’s Hygiene Factors
□ Interpersonal Relations
□ Company Policies and
Administrative Practices
Safety Needs □ Working Conditions
□ Supervision
□ Status
□ Job Security
□ Pay
□ Benefits
(Protection against danger,
freedom from fear, security)
Physiological Needs
(Survival needs, air, water, food,
clothing, shelter and sex)
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 270
11. What are the components of Porter’s Hierarchy of Work Motivation?
SELF-ACTUALIZATION
Working at full potential
Feeling successful at work
Achieving goals viewed as significant
AFFILIATION
Belonging to formal and informal work groups,
friendships, professional association and unions,
acceptance by peers beyond the immediate organization
SELF-ESTEEM
Titles, feeling self-respect, evidence of respect by
others, status symbols, recognition, promotions,
awards, being part of “insiders” group
AUTONOMY
Control of work situation, influence in the organization,
participation in important decisions, authority
to utilize organizational resources
SECURITY
Pay, union, seniority, retirement plan, tenure, such legal
concepts as “due process” and “fairness,” statutory and
policy protections establishing orderly evaluation and
“RIF” procedures, the negotiated contract, insurance plans
SCHOOLING (2002)
PAGE 271
12. What are the components of David McClelland’s Needs Theory?
McClelland emphasized that there are certain needs that are learned and
socially acquired as the individual interacts with the environment. McClel-
land’s needs theory is concerned with how individual needs and
environmental factors combine to form three basic human motives: the
need for achievement, the need for power, and the need for affiliation.
Need for Achievement
A person with a high need for achievement tends to be characterized as an
individual who
• wants to take personal responsibility for finding solutions to problems;
• is goal oriented;
• seeks a challenge–and establishes moderate, realistic, and attainable
goals that involve risk but are not impossible to attain;
• desires concrete feedback on performance;
• has a high level of energy and is willing to work hard.
For these people, the value of goal accomplishment is enhanced if the
goals are at least moderately difficult to achieve and if there is a significant
degree of risk involved. Individuals are better able to “manage”
themselves and satisfy the basic drive for achievement.
Need for Power
A high need for power means that an individual seeks to influence or
control others. Such an individual tends to be characterized as a person
who
• is concerned with acquiring, exercising, or retaining power to influence
over others;
• likes to compete with others in situations that allow him or her to be
dominant;
• enjoys confrontations with others.
McClelland said that there are two basic aspects of power: positive and
negative. Positive use of power is essential if a manager is to accomplish
results through the effort of others. The negative face of power is when an
individual seeks power for personal benefit, which may prove detrimental
to the organization.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 272
Need for Affiliation
The need for affiliation is related to the desire for affection and
establishing friendly relationships. A person with a high need for
affiliation tends to be characterized as one who
• seeks to establish and maintain friendships and close emotional
relationships with others;
• wants to be liked by others;
• enjoys parties, social activities, and bull sessions;
• seeks a sense of belonging by joining groups or organizations.
According to this theory, the probability that an individual will perform a
job effectively and efficiently depends on a combination of:
• the strength of the motive or need relative to other needs;
• the possibility of success in performing the task;
• the strength value of the incentive or reward for performance.
13. What are the components of William Ouchi’s Theory Z?
Theory Z is the belief that a high degree of mutual responsibility, loyalty,
and consideration between companies and their employees will result in
higher productivity and improved employee welfare. Theory Z companies
tend to practice a system of lifetime employment and avoid layoffs. The
companies usually enjoy low employee turnover, low absenteeism, and
high employee morale. The workers are more involved in their jobs with
the company, a factor that leads to increased productivity and
performance. Theory Z companies tend to develop their own traditions,
ideals, and culture, and foster somewhat of a “family environment.” This
“family” or culture within the organization tends to bond its members–
employees and manager–thereby facilitating decision making and
communications within the company.
14. What are the components of a Job Enrichment Model?
Job enrichment refers to basic changes in the content and level of
responsibility of a job so as to provide greater challenge to the worker.
The individual is provided with an opportunity to derive a feeling of
greater achievement, recognition, responsibility, and personal growth in
performing the job. There are a number of principles applicable for
implementation:
SCHOOLING (2002)
PAGE 273
a. Increasing job demand: Changing the job in such a way as to
increase the level of difficulty and responsibility of the job.
b. Increasing a worker’s accountability: Allowing more individual
control and authority over the work while retaining accountability of
the manager.
c. Providing work scheduling freedom: Within limits, allowing
individual workers to schedule their own work.
d. Providing feedback: Making timely periodic reports on performance
to employees (directly to the worker rather than to the supervisor).
e. Providing new learning experiences: Work situations should
encourage opportunities for new experiences and personal growth of
the individual.
15. What are the components of a Job Enlargement?
Job enlargement is the changes in the scope of a job so as to provide
greater variety to the worker. Job enlargement provides a horizontal
expansion of duties. Increased responsibility means providing the worker
with increased freedom to do the job–make decisions and exercise more
self-control over the work.
16. What are the components of the Model of the Organization as a Social
System (Getzels-Guba Model)?
Source: Adapted from Getzels, J.W., & Guba, E.G. (1957 Winter). Social behavior and the administrative
process. The School Review, 65, 423-441. Reprinted with permission.
Institution Role Expectation
Individual Personality Need-Disposition
Social Observed
System Behavior
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 274
17. What are the components of the Guba & Getzels Model?
The administrator has
ACTUATING FORCE
(AUTHORITY)
which derives from
Role Dimension Person Dimension
(nomothetic) (ideographic)
Delegates status Achieved prestige
and authority and authority
which enables him to influence the
BEHAVIOR OF SUBORDINATES
toward
GOALS OF SCHOOL
Source: Getzels, J.W., & Guba, E.G. (1957 Winter). Social behavior and the administrative process. The
School Review, 65, 423-441. Adapted with permission.
SCHOOLING (2002)
PAGE 275
18. What are the nine components of Kritsonisms?
1. We don’t hire good people, we make them.
• We allow them feedback, direction, hire potential.
• Marriage, we don’t find good partners, we make ourselves a good
partner.
• Diamond polishers, we develop them. Do we chip or do we polish?
2. High risk and failure is BETTER than low risk and success.
• Try new things.
• High effort risk.
3. Never ask for volunteers.
• Ask people personally to volunteer.
• Know your people.
• Go ask them. Do not call them on the telephone.
4. Do tough jobs first.
• Tough job first, 80% or the total work.
• Toughest job.
• Easy last.
• Use the cheese cake theory–take a bite out of it. Do tough jobs
first.
5. Sometimes we do things we are not good at.
• Most people know if they are not doing a good job.
6. Good ideas must be sold as better ideas.
• Sell good ideas.
• A new idea isn’t a good idea until it is sold.
7. Keep it simple.
• Keep ideas simple.
• Don’t let it get complex.
• Keep it big and keep it simple.
8. Be problem conscious.
• Look down the road.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 276
• Solve problems before they get out-of-hand.
9. Let people see you as a person.
• Open yourself up.
• If more than 25% of your people are deadwood, then look at
yourself.
19. What are the major components of the Kritsonis Balanced Teeter
Totter Model?
The Kritsonis Balanced Teeter-Totter Model emphasizes the utilization
of more effective technical skills, human skills, and conceptual skills.
Kritsonis asserts that technical, human, and conceptual skills should be
developed and refined through experience.
The teetering component illustrates that when educators function
productively, the model remains balanced. The educator exhibits
competency. When the teetering component is not functioning
productively, it teeter-totters, swings back-and-forth causing frustration,
insecurities, and multiple dysfunctions resulting in low-level production,
and in some cases incompetency.
Dr. William Kritsonis has served education in the roles of teacher, principal, superintendent of schools, director of
student teaching and field experiences, editor, and university professor.
E. REVIEW ITEMS
True-False
1. The local school board is at the top of the school system’s administrative
hierarchy.
C O N C E P T U A L S K I L L S
T E C H N IC A L S K I L L S H U M A N S K IL L S
T e c h n ic a l S k ills
H u m a n S k illsT e c h n ic a l S k ills
H u m a n S k ills
SCHOOLING (2002)
PAGE 277
2. The principal is the chief local school officer.
3. Local control of schools by lay persons began in the New England
colonies.
4. Local school boards are regulated by state statutes.
5. Requirements established by local school boards may exceed state
requirements in various areas, such as graduation criteria and teacher pay.
6. The superintendent is an employee of the school board.
7. The chief executive officer of the local school district is the
superintendent.
8. The district superintendent is a key individual in the functioning of any
local school district.
9. The principal reports directly to the school board regarding the function of
the school.
10. Many people consider the principal’s primary role to be an instructional
leader.
11. Students seem to want more rather than fewer rules.
12. Studies indicate that the largest part of a principal’s time is spent on
disciplinary matters.
13. The career ladder to administration usually starts in the classroom.
14. Most states lack specific certification requirements for administrators.
Multiple Choice
1. The powers and responsibilities of local school boards are established by
_______.
a. local citizenry b. local school board c. state statutes
d. federal law
2. The following are all duties of the school board except _______.
a. enforcing state and federal laws b. designing schools
c. staffing schools d. all of the above are included
3. Local school board members can be _______.
a. elected b. appointed c. either a or b d. none of the above
4. The income group most heavily represented on typical school boards is
_______.
CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING
PAGE 278
a. lower b. middle c. upper middle d. upper
5. The typical board member possesses _______ education.
a. high school b. some college c. bachelors degree or higher
d. masters degree or higher
6. The key administrative figure at the building level is the _______.
a. school board member b. superintendent c. principal
d. administrative assistant
7. The role of the principal is _______.
a. disciplinarian b. instructional leader c. manager
d. all of the above
8. The text cites that a feature of an effective discipline program is _______.
a. a philosophy of discipline clearly stated in the student handbook
b. swift and severe punishment
c. more principal time on discipline
d. all of the above
9. Principals can encourage an attitude favorable to change through _______.
a. encouraging collaboration among staff
b. taking responsibility for change efforts
c. narrowing communication channels to those directly involved
d. all of the above
10. Students’ expect a _______ from principals.
a. personal relationship b. instructional guidance
c. counselor/client relationship d. none of the above
11. The majority of the principal’s time is probably spent on _______.
a. discipline b. paperwork c. evaluation of staff or programs
d. instructional leadership
12. Most school administrators _______.
a. start as classroom teachers
b. have masters degrees or above
c. hold specific certifications in administration
d. all of the above

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Ch. 10 Educational Administration and Leadership in American Schools - Dr. William Allan Kritsonis

  • 1. CHAPTER 10– EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 246 This book is protected under the Copyright Act of 1976. Uncited Sources, Violators will be prosecuted. Courtesy, National FORUM Journals CHAPTER 10 EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING KEY POINTS 1. The administrative hierarchy provides a chain of command. 2. There are approximately 15,000 school districts in the United States. 3. School boards are usually elected officials that establish school policies and employ a superintendent to implement them. School boards derive their authority from, and work as agents of the state. 4. School superintendents are considered the chief executive officer (CEO) of the school district. Superintendents regulate the district’s decision-making process. Functions include obtaining and developing personnel, managing the district’s funds and facilities, maintaining good community relationships, and general instructional leadership. 5. Principals are responsible for all the activities in their buildings. 6. Principals have a variety of roles, foremost of which is instructional leader. 7. Principals also have to be change agents, personnel and program evaluators, business managers, and disciplinarians. 8. Functions of the principalship at the building level include budgeting, supervision of faculty and staff, instructional leadership, student personnel administration, record management, and other tasks prescribed by law and school board policy. 9. Some schools employ assistant principals who take some of the day-to-day burdens off the principals. 10. School administrators receive better pay and benefits than teachers. 11. Persons become school administrators through university training programs that lead to state certification. Copyright © 2005 William Kritsonis All Rights Reserved / Forever
  • 2. SCHOOLING (2002) PAGE 247 CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING A. OVERVIEW This chapter presents information about school administrators, school boards, superintendents, central administrative staff, and building-level administrators. A great deal of attention is focused on school principals since they are such critical members of the school team. Also discussed are the roles, responsibilities, and characteristics of principals. Various leadership models are presented that have been effective in business, industry, and schools. B. KEY TERMS–DEFINITIONS AASA - American Association of School Administrators ADMINISTRATIVE HIERARCHY - administrative organization of a local school district. ASSISTANT PRINCIPAL - administrative position in an individual school that primarily assists the principal in administrative duties. BENEFITS - school administrators receive many benefits including: higher salaries than teachers, management responsibilities, opportunities for advancement in administration, and leadership opportunities. BUILDING LEVEL - administration of individual schools. Principals are the key administrators. Many schools employ assistant principals, department heads, and supervisors to assist the principal in carrying out the administrative duties at the building level. CENTRAL OFFICE - relates to the district administration level of school boards. CERTIFICATION - teacher licensing. Certification for specialized positions such as principal requires a prescribed amount of graduate level study and successful teaching experience. DISTRICT-WIDE - administrative staff that oversees all activities within the district, are all housed in the central office. These include the superintendent and any assistants. INSTRUCTIONAL LEADERSHIP - leadership that informs and guides teachers’ decisions so that practice can mesh with policy. LOCAL SCHOOL BOARD - a group of constituents at the top of the hierarchy. They hire the school superintendent. Local School Boards derive their authority from, and work as agents of the state.
  • 3. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 248 NAESP - National Association of Elementary School Principals. NASSP - National Association of Secondary School Principals. NCPEA - National Council of Professors of Educational Administration. NSBA - National School Board Association. PERSONNEL EVALUATION - evaluation of individual teachers and administrators. PRINCIPALS - primarily instructional leaders. PROGRAM EVALUATION - evaluation of specific programs regarding their effectiveness. SCHOOL POLICIES - give each school a unique personality, affect disciplinary methods, academic expectations and requirements, dress codes, curriculum, and school climate. School policies are written guidelines that give direction to the administrator(s) and other employees responsible for carrying them out and also establish decision-making parameters. SUPERINTENDENTS - chief school administrative officer in local school districts. SUPERVISORS - administrators responsible for specific programs in public schools, e.g.: supervisor of special education, vocational education supervisor, supervisor of elementary education, supervisors of secondary education, supervisor of buildings and grounds. UCEA - University Council of Educational Administration. C. SOME PRECEDING THOUGHTS 1. What is an administrative hierarchy? This is the equivalent to a chain of command, headed by the local school board. 2. How did local control of public schools evolve? Local control of education by lay persons began in the New England colonies. The Massachusetts School Ordinance of 1642 delegated the responsibility for education to the “townsmen” making parents and guardians responsible for children in their care to read and understand the principles of religion and the commonwealth’s laws. This trend was reinforced with the Massachusetts School Ordinance of 1647 and in subsequent amendments passed in 1671 and 1683. Even stronger than the Massachusetts laws were the Connecticut Laws of 1650. These laws were specific in the description of duties and responsibilities of individuals
  • 4. SCHOOLING (2002) PAGE 249 selected to oversee the schools. Not until 1721 in Boston, however, were individuals responsible for overseeing the schools set apart from the local governmental structure of the community. 3. What are the specific responsibilities of local boards of education? Local Governance Structure a. selecting the CEO of the school district–superintendent; b. approving budgets; c. determining school sites and attendance boundaries; d. entering into contracts; e. collective bargaining; f. establishing criteria for employing school district personnel; g. determining the curriculum; h. approving school calendar; i. adopting salary schedules for administrators, teachers, and other school employees; Curriculum and Instruction Personnel Services Business Services Special Services SUPERINTENDENT PRINCIPALS TEACHERS SCHOOL BOARD LOCAL SCHOOLS
  • 5. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 250 j. acting on the superintendent’s recommendations concerning hiring and termination of employees, and engaging in contracts in behalf of the district; also k. delegate responsibility for all administrative functions, except those specifically reserved through board policy for the board chairman to the superintendent; l. support the superintendent fully in all decisions that conform to professional standards and board policy; m. hold the superintendent responsible for the administration of the school through regular constructive written and oral evaluations of the superintendent’s work; n. provide the superintendent with a comprehensive employment contract; o. give the superintendent the benefit of the board’s counsel in matters related to individual board members’ expertise, familiarity with the local school system, and community interests; p. hold all board meetings with the superintendent or designee present; q. consult with the superintendent on all matters as they arise that concern the school system and on which the board may take action; r. develop a plan for board-superintendent communications; s. channel communications with school employees that require action through the superintendent and refer all applications, complaints, and other communications, oral or written, first to the superintendent in order to assure that the district processes such communications in an effective, coordinated fashion and is responsive to students and patrons; t. take action on matters only after hearing the recommendations of the superintendent; u. establish a policy on effective management of complaints; v. provide the superintendent with sufficient administrative help, especially in the area of monitoring teaching and learning. 4. What is the relationship between the superintendent and the board of education? The local school board hires the superintendent as the CEO of the administrative offices.
  • 6. SCHOOLING (2002) PAGE 251 5. In what roles do superintendents become involved? a. maintain relations with the board; b. educational leader; c. maintain positive relations with the community. 6. What roles do assistant central office staff fill? The duties performed by central staff administrators are determined by their specific roles. For example, in a small district there may be only one assistant superintendent. This individual may be assigned the responsibilities for transportation, food services, and the curriculum. In large districts, these duties may be divided among several central office staff members. 7. What are the primary roles of school principals? a. child advocate; b. manager; c. instructional leader; d. disciplinarian; e. human relations facilitator; f. evaluator; g. conflict manager; h. collective bargaining agent; i. adult developer; l. change agent or innovator; k. community relations liaison. 8. What are the major management responsibilities of principals? Although the principal’s role as instructional leader is considered by many to be the primary role, without expertise and leadership in the noninstructional activities, the school would have a difficult time functioning. 9. How do principals influence the school climate? The way the principal carries out his various duties will greatly influence the school climate. See question #7 for duties. 10. How does a typical principal spend a day? Typical day: 33% on paperwork, 13.5% parent conferences, 13.5% personnel conferences, 9% discipline, 9% scheduling, 9% cafeteria duties,
  • 7. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 252 2.5% instructional leadership. Principals in effective schools are likely to spend more time related to the curriculum and instruction. 11. What expectations do various groups have for principals? Principals are expected to do many different things for many different people, such as teachers, students, central administration personnel, state departments of education, and the local community. Students expect a personal relationship. Teachers expect support with discipline problems, professional treatment, and being able to participate in the decision- making process. Parents expect instructional leadership, collaborating with parents, and keeping the interest of students foremost. Superiors expect carrying out of school policies, maintenance of a positive relationship with the community, instructional leadership, student discipline, and effective management of the school. Although principals cannot always meet the expectations of everyone, they must at least determine the feasibility of meeting the expectations that impact on the school. Principals cannot be all things to all people; they must make decisions related to which expectations are in the best interests of the school. 12. What are some group roles that should be supported by the school administrator? a. The Energizer: provides energy, motivation, and drive to the group; b. The Procedural Expert: understands how the organization functions and understands its rules and regulations; c. The Evaluator: is able to dispassionately view group ideas and logically utilize them without negatively impacting group members; d. The Opinion Seeker: carefully seeks ideas and encourages the participation of all group members; e. The Initiator: suggests new or different ideas for discussion and approaches to problems; f. The Opinion Giver: states pertinent beliefs about discussion and others’ suggestions; g. The Elaborator: builds on suggestions of others; h. The Clarifier: gives relevant examples; offers rationale; probes for meaning; restates problems; i. The Tester: raises questions to “test out” whether group is ready to come to a decision; j. The Summarizer: reviewers discussion, pulls it together;
  • 8. SCHOOLING (2002) PAGE 253 k. The Tension Reliever: uses humor or calls for breaks at appropriate times to draw off negative feelings; l. The Compromiser: willing to yield when necessary for progress; m. The Harmonizer: mediates differences; reconciles points of view; n. The Encourager: praises and supports others; friendly; encouraging; o. The Gate-Keeper: keeps communications open; encourages participation. Source: Chance, E.W. (1992). Visionary leadership in schools: Successful strategies for developing and implementing an educational vision. Springfield, IL: Charles C. Thomas. Adapted with permission. 13. What are some group roles that are negative and should not be supported by the school administrator? a. The Sympathizer: attempts to garner the group’s sympathy of complaining, confessing, or condemning certain activities of the organization; b. The Aggressor: criticizes and deflates others; disagrees with others aggressively; c. The Blocker: stubbornly disagrees; rejects others’ views; cites unrelated personal experiences; returns to topics already resolved; d. The Withdrawer: won’t participate; converses privately; self-appoint- ed note-taker; e. The Recognition Seeker: boasts; excessive talking; conscious of his/ her status; f. The Topic Jumper: keeps changing the subject; g. The Dominator: tries to assert authority; manipulate group; h. The Special-Interest Pleader: uses group’s time to plead his/her own case; i. The Playboy/girl: wastes group’s time showing off; story teller; nonchalant; cynical; j. The Devil’s Advocate: more devil than advocate. Source: Chance, E.W. (1992). Visionary leadership in schools: Successful strategies for developing and implementing an educational vision. Springfield, IL: Charles C. Thomas. Adapted with permission.
  • 9. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 254 14. What are some effective traits and skills of the effective school admin- istrator? Traits Skills Adaptable to situation Clever Alert to social environment Intelligent Ambitious and achievement-oriented Conceptually skilled Assertive Creative Cooperative Diplomatic and tactful Decisive Fluent in speaking Dependable Knowledgeable about group tasks Dominant (desire to influence others) Organized (administrative ability) Energetic (high activity level) Persuasive Persistent Socially skilled Self-confident Tolerant of stress Willing to assume responsibility Source: Yukl, G.A. (1989). Leadership in organizations (2nd ed.). Englewood Cliffs, NJ: Prentice Hall, Inc. Adapted with permission. 15. What do superior school administrators have in common? a. trust and have confidence in both the capabilities and the motivation of subordinates and believe that they want to accept responsibility and work hard; b. believe that shared authority and participation is both desirable and useful; c. seek achievement and legitimate power; d. are reasonably self-confident, assured, optimistic, sensitive, and alert. Source: Sayles, L.R. (1979). LEADERSHIP - What effective managers really do . . . and how they do it. New York: McGraw-Hill Book Company. Adapted with permission.
  • 10. SCHOOLING (2002) PAGE 255 16. According to the literature, what are some characteristics for school leadership? Characteristics Reference A vital and clear vision Bogue 1985; Covey 1989; Duke 1987; Gardner 1987, 1988; Levine 1987; Manasse 1986 A strong and positive self-concept Bogue 1985; Covey 1989 Decision making and judgment in action Bogue 1985; Gardner 1988; Manasse 1986 Honesty, integrity, and strong moral components Covey 1989; Daugherty 1987; Larkin 1986; Manasse 1986; Communication skills Bingham 1986; Clark & Teddlie 1987; Daugherty 1987; Papalewis & Brown 1989; Quate 1986 17. According to the literature, what are some leadership characteristics specific to women? Leadership Characteristics Found in the Literature Value system that stresses caring, service, and relationships Shakeshaft 1986, 1987b; Helgesen 1990, 1995; Dorn, O’Rourke, & Papalewis 1997 Focus on instruction and instructional issues Shakeshaft 1986, 1987b, 1989b, 1995; Smith 1994; Eakle 1995; Mims 1992 Focus on supporting, on sense of community, consensus building, cooperation Shakeshaft 1986, 1987b, 1989b, 1995; Schaef 1985; Helgesen 1990, 1995; Dorn, O’Rourke, & Papalewis 1997 Orderly, organized Shakeshaft 1989b, 1995; McGrath 1992; Eakle 1995; Woo 1985 Openness; depth of feeling Loden 1985; Helgesen 1990, 1995; Schaef 1985 Listening skills, clarity, communication skills Dorn, O’Rourke, & Papalewis 1997; Papalewis & Brown 1988; Hanson Table continues
  • 11. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 256 1991; Papalewis 1995 Leadership Characteristics Found in the Literature Interpersonal skills Helgesen 1990, 1995; Loden 1985; Cooper 1992; Hanson 1991; Cartwright 1994 Vision; Global; Big Picture Helgesen 1990, 1995; Loden 1985; Schaef 1985 Persistency; Determination Marshall 1986; Mims 1992; Hill & Ragland 1995 Inner strength Schaef 1985; Smith 1994; Helgesen 1995; Marshall 1986 Relationships are central Schaef 1981, 1985; Loden 1985; Helgesen 1990, 1995; Shakeshaft 1986, 1987, 1989b, 1995; Hill & Ragland 1995 Source: O’Rourke, C. (1998). Women’s leadership skills, attitudes, and experiences: A descriptive ethnographic multiple case study of women in the superintendency in the public schools in the state of California. Unpublished doctoral dissertation. University of La Verne, La Verne, CA. Adapted with permission. 18. According to experts, what leadership characteristics, skills, attitudes, behaviors, and experiences are published in the literature? Leadership Characteristics Authors in the Literature Physical energy, stamina, personal mastery Covey 1989; Gardner 1988 Decision-making and problem- solving skills Gardner 1988; Tosi, Rizzo, & Carroll 1994 Personal values, and personal and shared vision Covey 1989; Kouzes & Posner 1987; Manasse 1986; Senge 1990; Senge et al. 1994 Enthusiasm for life and for the job as reflected in positive attitudes and actions, intuition and perception of mistakes as ways to learn Cangemi 1986; Covey 1989; Kouzes & Posner 1987; Jones & Bearley 1996; Hall, 1996; Helgesen 1990, 1995; Senge 1990; Senge et al. 1994 Possession of listening skills, people skills, managerial skills, Jones & Bearley 1996; Hanson 1991; Lutz 1986; Obermeyer 1996 Table continues Table continued
  • 12. SCHOOLING (2002) PAGE 257 technical skills Leadership Characteristics Authors in the Literature Ability to evaluate people and programs, strong morals, and ethical principles which are adhered to in actions and attitudes Lutz 1986; Tosi, Rizzo, & Carroll 1994; Covey 1989; Kouzes & Posner 1987; Larkin 1986; Peck 1992 Caring about and belief in people, as shown through empathetic, helpful and nonconflictive actions Cangemi 1986; Harvey & Drolet 1994; Helgesen 1995; Kouzes & Posner 1987; Peck 1992; Yukl 1994 Ability to integrate and to be helpful Cangemi 1986; Peck 1992; Yukl 1994 Ability to learn and to grow from experience and problems Jones & Bearley 1996; Covey 1989; Katzenbach & Smith 1993; Kouzes & Posner 1987; Harvey & Drolet 1994; Helgesen 1995; Manasse 1986; Peck 1992; Senge 1990; Senge et al. 1994 Vital and clear vision Bogue 1985; Duke 1987; Endeman 1990; Gardner 1987, 1988; Levine 1987; Manasse 1986; Senge 1990; Senge et al. 1994 Decision making and judgment in action Bogue 1985; Gardner 1988; Konnert & Augenstein 1990; Konnert 1995; Manasse 1986 Honesty, integrity, and strong moral components Covey 1989; Daugherty 1987; Konnert & Augenstein 1990; Konnert 1995; Larkin 1986; Manasse 1986; Peck 1992 Communication skills Bingham 1986; Clark & Teddlie 1987; Papalewis & Brown 1989; Papalewis 1995; Quate 1986; Shakeshaft 1995 Table continued
  • 13. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 258 19. What are some female and male patterns of leadership? Females Males Gender as a Variable in Team Building Competence valued before trust in team membership (Shakeshaft 1995) Trust valued before competence in team membership (Shakeshaft 1995) Trust for women: “an expectancy that the word, promise, or written statement of another individual or group could be relied on” (Garfinkel 1988; Schaef 1985) Trust for men: “ability and comfort to say what they wished to say – confident that others would not repeat.” (Garfinkel 1988; Schaef 1985; Shakeshaft 1995) Men do not see untrustworthiness if not delivered on time (Shakeshaft 1995) Expect and value discussion of issues related to work. Expect subordinate to talk about issues discussed (Schaef 1985; Shakeshaft 1995) Expect that conversation/informa- tion not be divulged unless so instructed (Schaef, 1985; Shakeshaft 1995) Loyal and ethical behavior conceptualized as loyal team member speaking up when there was disagreement with course of action taken by boss Loyalty shown by not disagreeing with the boss, except privately (Helgesen 1995; Schaef 1985; Shakeshaft 1995) Gender as a Variable in Evaluation/Feedback Women have to work harder to get men to “hear” them (Shakeshaft 1995) Men receive more feedback and more types of feedback in conversations, than women (Shakeshaft 1995) Women listen for feeling (Gilligan 1982; Shakeshaft 1987b, 1995) Men listen for facts (Gilligan 1982; Shakeshaft 1987b, 1995) Table continues
  • 14. SCHOOLING (2002) PAGE 259 Females Males Gender as a Variable in Evaluation/Feedback (Con’t) Women focus on instruction (Hall 1996; Shakeshaft 1987b, 1995) Collaborative, consulting (Hall 1996; Helgesen 1995; Shakeshaft 1995) Male administrators are less likely to give direct feedback to females but more likely to give it to males; if a female errors males not likely to give feedback to female but to correct mistake without her knowledge (Shakeshaft 1987b, 1995) Women are evaluated less favorably than equally competent men (Shakeshaft 1987b, 1995) Males evaluate females more harshly than females evaluate females (Hall 1996; Shakeshaft 1987b, 1995) Women more likely to get nonevaluative feedback or neutral responses (Shakeshaft 1995) Men receive both more positive and more negative responses (Shakeshaft 1995) Women take criticism hard. “They tended to think it was an assessment of their very essence” (Shakeshaft 1995) Men fail to give women important corrective feedback that would have allowed women to improve performance (Shakeshaft 1995) Source: O’Rourke, C. (1998). Women’s leadership skills, attitudes, and experiences: A descriptive ethnographic multiple case study of women in the superintendency in the public schools in the state of California. Unpublished doctoral dissertation. University of La Verne, La Verne, CA. Adapted with permission. 20. What are some questions that need to be answered in developing a personal vision as a school administrator? a. What are my five greatest strengths? b. What are my five greatest weaknesses? c. What are three things I most value in my professional life? d. With what style of leadership am I most comfortable? Table continued
  • 15. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 260 e. What are the most important things I want to accomplish in this school district? f. What do I want to prove as an administrator? g. How would I like to be remembered as an administrator? 21. What are the classical notions of Frederick Taylor’s organizational theory? a. Be a hierarchical chain of command. b. Be various levels of authority. c. Be established divisions of labor. d. Be clearly defined tasks. e. Be established rules of behavior. f. Be a system of punishments that are personally costly if one violates the rules or fails to complete the assigned task. g. Employees must be recruited on the basis of their ability and technical knowledge. h. Employees must be expected to perform the tasks in the same manner since all tasks have been standardized. Taylor strongly believed his theory would result in every job being performed efficiently, productively, and with the least effort. 22. What are some general characteristics of social systems? Social systems have boundaries, a purpose for survival, and interact within their environment. Social systems have both bureaucratic and organizational expectations, informal norms, and are comprised of individuals having needs, wants, desires, and aspirations. Internal and external forces, demands, and expectations reinforce appropriate responses. 23. What career opportunities are there for school administrators? Most administrators start out as classroom teachers. This seems to be the best way to become a school administrator. Most states have specific certification requirements for administrators that go beyond the requirements for a teaching certificate, supervisor certificate, and superintendent certificate. The requirements for these certificates vary from state to state, but usually include college coursework at the graduate level and experience as a teacher. Some states do not require a specific license for administrators.
  • 16. SCHOOLING (2002) PAGE 261 24. What are the rules for supervisory conferences with teachers? “The Worst Things To Do” a. Always hold conferences at the end of a hard day. Friday afternoon is hard to beat. b. Make administrators look pretty inadequate. But be subtle. c. When talking to a teacher, blame other teachers. When talking to more than one teacher, blame counselors or psychologists. Never be afraid to take sides in an argument among teachers. It brings them closer together. d. If a teacher begins to understand you, try using more pedagogics. If the teacher himself has held a position similar to yours, you are in trouble. e. Try to do most of the talking. It may be hard to stop a teacher once he gets started. If necessary, interrupt him “Just a minute, I disagree.” f. Explain your superior experience in teaching–especially if the teacher has transferred from another school or is new. g. Always stress existing departmental or grade level organization problems. It will help the teachers see what you are up against. h. Let other teachers or secretaries overhear the conversation. Maybe they will try to make something of themselves. i. If the teacher is tired, conduct the interview standing up. It may shorten the whole thing, and the teacher probably wants to get home anyway. j. Ask if there has been any insanity in the family. This will get a chuckle when the going gets rough. k. Tell teachers about other difficult cases that are even worse than theirs. Supply names, where needed, but indicate that “I don’t want to be unprofessional.” l. Try staring out the window. 25. What are eight irritating habits of supervisors? a. Supervisor says something and then denies it at the next meeting. b. Passes the buck on problems. c. Says, “We’ll have to think about it.” d. Doesn’t give me a chance to talk.
  • 17. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 262 e. Belittles my suggestions. f. Interrupts me when I talk. g. Argues with everything I say. h. Rephrases and puts words in my mouth. Source: Walker, J.J. (January 1976). Georgia teachers list of irritating supervisory habits. Phi Delta Kappan, 57, 350. Adapted with permission. 26. What are the elements of having a good committee? a. Facts About Delegation 1. delegate authority–to horde it is to lose it; 2. delegate authority with responsibility; 3. work through channels; don’t destroy the right to hold him or her accountable by unnecessarily interfering with work; 4. delegate only if you have confidence; 5. assigning responsibility does not lessen your responsibility; 6. clearly define the responsibility to each subordinate; 7. follow-up delegation; don’t over supervise; 8. delegate so employee is supervised by one person; 9. never assign distasteful duties because they are unpleasant, correcting, discharging, or disciplining; 10. when you delegate authority over others, back him or her up when authority is challenged; 11. be sure to straighten out any complaints about an employee overstepping his or her authority; 12. let every subordinate know just what decisions he or she has authority to make. b. Why Committees Fail 1. committee has no clear-cut assignment, no reason to exist; 2. chairperson is not qualified by experience, desire, or ability; 3. members get appointed who are neither interested nor experienced; 4. group has no orderly plan, no time schedule; 5. members talk, talk, talk, talk, without decisions;
  • 18. SCHOOLING (2002) PAGE 263 6. work of the committee is not publicly recognized by the organization; 7. committee’s recommendations are not acted on; 8. members do not show up for meetings; 9. staff sends agenda out late or distributes it at the meeting; 10. staff does not provide needed documentation; 11. minutes are sent out late or not at all; 12. five to fifteen members is a reasonable number for a committee. c. On Being A Good Committee Member 1. is receptive and open to ideas; 2. has perspective on subject of concern to the committee; 3. is familiar with the aims of the organization and agrees with them; 4. enjoys the give and take of committee discussion; 5. is able to express ideas clearly; 6. is willing to give the needed time for meeting attendance; 7. has good judgment, is not narrow and arrogant; 8. can think in terms of the welfare of the group rather than own interests. d. What Makes A Good Chairperson 1. starts and ends the meeting on time; 2. allows the group to get well acquainted; 3. sees to it that as many as possible participate in discussion; 4. keeps the discussion directed to the topic and toward the objective; 5. acts as a guide and leader; 6. summarizes the decisions from time to time; 7. does not talk about an individual on the committee; 8. is seen as sincere and thoughtful by the committee; 9. summarizes the meeting and the actions to be taken by the members; 10. works with members between meetings. e. Logistics of the Meeting
  • 19. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 264 1. agenda is sent out in advance of meeting; 2. documentation for the agenda is also provided in advance; 3. meeting place should be carefully selected; 4. meeting room is comfortable; 5. meeting room should be set up in round or oval arrangement; 6. paper, pencils, glasses and water pitchers, etc., provided if necessary; 7. food or dinner–if served–should be light; 8. whenever possible, the group should act by consensus; 9. people somewhat unfriendly to each other should not be seated opposite each other. Members who are very friendly to each other should not be seated side by side. D. DISCUSSION QUESTIONS AND EXERCISES 1. What is leadership? In general, leadership is helping others toward common goals or purposes. 2. Why do we have school administrators? Schools are complex organizations that must have leaders. In schools, leaders are called administrators. Without administrators, schools would have no direction. They would be institutions without leadership functioning in a haphazard fashion. 3. Describe the administrative hierarchy in a middle-sized school district. At the top of the hierarchy is the local school board, a group of constituents. The local board hires the school superintendent, who is the chief local school officer. The superintendent, in turn, employs other central office administrative staff, as well as building principals. Each level of the hierarchy serves a specific purpose involving the administration of the public schools. 4. What are the major roles of principals? Do they differ at the elementary and secondary levels? If so, how? Principals are expected to perform many varied roles in today’s schools, including manager, instructional leader, child advocate, disciplinarian, human relations, facilitator, evaluator, conflict manager, change agent or innovator, community relations, and adult developer. The major role of school principals remains the same, regardless of the age level of the students.
  • 20. SCHOOLING (2002) PAGE 265 5. What are the essential 10 attributes for success as a school administrator? a. develop style relative to interpersonal relations; b. develop patience; c. develop a systematic approach to discipline; d. develop the ability to delegate authority and responsibility; e. develop skills to observe and evaluate teaching performance; f. develop a philosophy of education; g. develop a “style” or “approach”; h. develop a method to check the use of time; i. develop goals and develop objectives to attain them; j. develop a model for decision making. 6. What are some descriptors of autocratic and democratic leadership styles? Autocratic Democratic Boss Command Power Pressure Demanding cooperation Imposing ideas Domination Criticism Faultfinding Punishing I tell you I decide, you obey Leader Invitation Influence Stimulation Winning cooperation Selling ideas Guidance Encouragement Acknowledge achieving Helping Discussion I suggest, you decide 7. What are the components of Frederick Herzberg’s Motivation- Hygiene Theory? Herzberg’s theory has been widely accepted by administrators. Its basic postulate is that one set of rewards contributes to job satisfaction and a separate set to job dissatisfaction.
  • 21. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 266 The Motivation-Hygiene Theory is based on Herzberg’s findings from his study of industrial employee motivation to work. In interviews with 203 accountants and engineers, Herzberg used a critical-incidents procedure that essentially asked each person interviewed to describe events experienced at work that had resulted in either a marked improvement or a significant reduction in job satisfaction. The study found that positive events were dominated by references to achievement, recognition (verbal), the work itself (challenging), responsibility, and advancement (promotion). Negative events were dominated by reference to interpersonal relations with superiors and peers, technical supervision, company policy and administration, working conditions, and personal life. Representation of the Motivation-Hygiene Theory Job Satisfaction Dissatisfaction (–) (+) Satisfaction MOTIVATORS OR SATISFIERS Achievement Recognition Work itself Responsibility Advancement HYGIENES OR DISSATISFIERS Interpersonal relations–subordinates Interpersonal relations–peers Supervision–technical Policy and administration Working conditions Personal life Dissatisfaction (–) (+) Satisfaction MOTIVATORS 1. Achievement 2. Recognition 3. Work itself 4. Responsibility 5. Advancement HYGIENES (NON-MOTIVATORS) 6. Salary 7. Possibility of growth 8. Interpersonal relations–subordinates 9. Status 10. Interpersonal relations–superiors 11. Interpersonal relations–peers 12. Supervision–technical
  • 22. SCHOOLING (2002) PAGE 267 13. Company (school) policy and administration 14. Working conditions 15. Personal life 16. Job security 8. What are the components of Douglas McGregor’s Theory X and Theory Y? Douglas McGregor stressed the importance of understanding the relationship between motivation and human nature. In observing the practices of traditional managers, McGregor believed that managers usually attempt to motivate employees by one of two basic approaches. He referred to these approaches as Theory X and Theory Y. Theory X is the traditional view of management that suggests that managers are required to coerce, control, or threaten employees in order to motivate them. In contrast, McGregor proposed an alternative philosophy of human nature, which he referred to as Theory Y. Theory Y is a view of management by which a manager believes people are capable of being responsible and mature. Employees do not require coercions or excessive control by the manager in order to perform effectively. McGregor’s belief was that Theory Y is a more realistic assessment of people. McGregor’s Theory X and Theory Y Theory X Theory Y The average person inherently dislikes work and will avoid it if possible. The expenditure of physical and mental effort in work is as natural as play or rest. Because of the dislike of work, most people must be coerced, controlled, directed, and threatened with punishment to get them to perform effectively. People will exercise self-direction and self-control in the service of objectives to which they are committed. The average person lacks ambition, avoids responsibility, and seeks security and economic rewards above all else. Commitment to objectives is a function of the rewards associated with achievement. Most people lack creative ability and are resistant to change. The average person learns, under proper conditions, not only to accept but to seek responsibility. Since most people are self-centered, they are not concerned with the goals The capacity to exercise a relatively high degree of
  • 23. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 268 of the organization. imagination, ingenuity, and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population. Source: Based on McGregor, D. (1960). The human side of enterprise. New York: McGraw-Hill. Adapted with permission 9. How can Maslow’s Needs Hierarchy be satisfied by the school system as an organization? MASLOW’S HIERARCHY EXAMPLES OF HOW NEEDS CAN BE SATISFIED BY THE ORGANIZATION Self-Actualization Needs (Realizing one’s potential growth using creative talents) Challenging work allowing creativity, opportunities for personal growth and advancement Esteem Needs (Achievement recognition and status) Title and responsibility of job, praise, and recognition for work done, promotions, competent management, pay as related status, prestigious facilities Social Needs (Love, belonging, affiliation, acceptance) Friendly associates, organized employee activities such as bowling or softball leagues, picnics, parties, coffee Safety Needs (Protection against danger, freedom from fear, security) Benefit programs such as insurance and retirement plans, job security, safe and healthy working conditions, competent consistent and fair leadership Physiological Needs (Survival needs, air, water, food, clothing, shelter and sex) Pay, benefits, working conditions
  • 24. SCHOOLING (2002) PAGE 269 Copyright © 1970 by Abraham H. Maslow. Reprinted by permission of Harper & Row, Publishers, Inc. An individual’s needs at any level on the hierarchy emerge only when the lower-level needs are reasonably satisfied. According to Maslow’s hierarchy of needs theory, an individual’s needs are arranged in a hierarchy from the lower-level physiological needs to the higher-level needs for self- actualization. The physiological needs are the highest priority because until they are reasonably satisfied, other higher-level needs will not emerge to motivate behavior. 10. How are Maslow’s Needs Hierarchy and Herzberg’s Motivation- Hygiene Theory related? Maslow’s Hierarchy Herzberg’s Motivators Self-Actualization Needs □ Achievement □ Work Itself □ Recognition □ Responsibility □ Opportunity for Growth and Advancement (Realizing one’s potential growth using creative talents) Esteem Needs (Achievement recognition and status) Social Needs (Love, belonging, affiliation, acceptance) Herzberg’s Hygiene Factors □ Interpersonal Relations □ Company Policies and Administrative Practices Safety Needs □ Working Conditions □ Supervision □ Status □ Job Security □ Pay □ Benefits (Protection against danger, freedom from fear, security) Physiological Needs (Survival needs, air, water, food, clothing, shelter and sex)
  • 25. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 270 11. What are the components of Porter’s Hierarchy of Work Motivation? SELF-ACTUALIZATION Working at full potential Feeling successful at work Achieving goals viewed as significant AFFILIATION Belonging to formal and informal work groups, friendships, professional association and unions, acceptance by peers beyond the immediate organization SELF-ESTEEM Titles, feeling self-respect, evidence of respect by others, status symbols, recognition, promotions, awards, being part of “insiders” group AUTONOMY Control of work situation, influence in the organization, participation in important decisions, authority to utilize organizational resources SECURITY Pay, union, seniority, retirement plan, tenure, such legal concepts as “due process” and “fairness,” statutory and policy protections establishing orderly evaluation and “RIF” procedures, the negotiated contract, insurance plans
  • 26. SCHOOLING (2002) PAGE 271 12. What are the components of David McClelland’s Needs Theory? McClelland emphasized that there are certain needs that are learned and socially acquired as the individual interacts with the environment. McClel- land’s needs theory is concerned with how individual needs and environmental factors combine to form three basic human motives: the need for achievement, the need for power, and the need for affiliation. Need for Achievement A person with a high need for achievement tends to be characterized as an individual who • wants to take personal responsibility for finding solutions to problems; • is goal oriented; • seeks a challenge–and establishes moderate, realistic, and attainable goals that involve risk but are not impossible to attain; • desires concrete feedback on performance; • has a high level of energy and is willing to work hard. For these people, the value of goal accomplishment is enhanced if the goals are at least moderately difficult to achieve and if there is a significant degree of risk involved. Individuals are better able to “manage” themselves and satisfy the basic drive for achievement. Need for Power A high need for power means that an individual seeks to influence or control others. Such an individual tends to be characterized as a person who • is concerned with acquiring, exercising, or retaining power to influence over others; • likes to compete with others in situations that allow him or her to be dominant; • enjoys confrontations with others. McClelland said that there are two basic aspects of power: positive and negative. Positive use of power is essential if a manager is to accomplish results through the effort of others. The negative face of power is when an individual seeks power for personal benefit, which may prove detrimental to the organization.
  • 27. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 272 Need for Affiliation The need for affiliation is related to the desire for affection and establishing friendly relationships. A person with a high need for affiliation tends to be characterized as one who • seeks to establish and maintain friendships and close emotional relationships with others; • wants to be liked by others; • enjoys parties, social activities, and bull sessions; • seeks a sense of belonging by joining groups or organizations. According to this theory, the probability that an individual will perform a job effectively and efficiently depends on a combination of: • the strength of the motive or need relative to other needs; • the possibility of success in performing the task; • the strength value of the incentive or reward for performance. 13. What are the components of William Ouchi’s Theory Z? Theory Z is the belief that a high degree of mutual responsibility, loyalty, and consideration between companies and their employees will result in higher productivity and improved employee welfare. Theory Z companies tend to practice a system of lifetime employment and avoid layoffs. The companies usually enjoy low employee turnover, low absenteeism, and high employee morale. The workers are more involved in their jobs with the company, a factor that leads to increased productivity and performance. Theory Z companies tend to develop their own traditions, ideals, and culture, and foster somewhat of a “family environment.” This “family” or culture within the organization tends to bond its members– employees and manager–thereby facilitating decision making and communications within the company. 14. What are the components of a Job Enrichment Model? Job enrichment refers to basic changes in the content and level of responsibility of a job so as to provide greater challenge to the worker. The individual is provided with an opportunity to derive a feeling of greater achievement, recognition, responsibility, and personal growth in performing the job. There are a number of principles applicable for implementation:
  • 28. SCHOOLING (2002) PAGE 273 a. Increasing job demand: Changing the job in such a way as to increase the level of difficulty and responsibility of the job. b. Increasing a worker’s accountability: Allowing more individual control and authority over the work while retaining accountability of the manager. c. Providing work scheduling freedom: Within limits, allowing individual workers to schedule their own work. d. Providing feedback: Making timely periodic reports on performance to employees (directly to the worker rather than to the supervisor). e. Providing new learning experiences: Work situations should encourage opportunities for new experiences and personal growth of the individual. 15. What are the components of a Job Enlargement? Job enlargement is the changes in the scope of a job so as to provide greater variety to the worker. Job enlargement provides a horizontal expansion of duties. Increased responsibility means providing the worker with increased freedom to do the job–make decisions and exercise more self-control over the work. 16. What are the components of the Model of the Organization as a Social System (Getzels-Guba Model)? Source: Adapted from Getzels, J.W., & Guba, E.G. (1957 Winter). Social behavior and the administrative process. The School Review, 65, 423-441. Reprinted with permission. Institution Role Expectation Individual Personality Need-Disposition Social Observed System Behavior
  • 29. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 274 17. What are the components of the Guba & Getzels Model? The administrator has ACTUATING FORCE (AUTHORITY) which derives from Role Dimension Person Dimension (nomothetic) (ideographic) Delegates status Achieved prestige and authority and authority which enables him to influence the BEHAVIOR OF SUBORDINATES toward GOALS OF SCHOOL Source: Getzels, J.W., & Guba, E.G. (1957 Winter). Social behavior and the administrative process. The School Review, 65, 423-441. Adapted with permission.
  • 30. SCHOOLING (2002) PAGE 275 18. What are the nine components of Kritsonisms? 1. We don’t hire good people, we make them. • We allow them feedback, direction, hire potential. • Marriage, we don’t find good partners, we make ourselves a good partner. • Diamond polishers, we develop them. Do we chip or do we polish? 2. High risk and failure is BETTER than low risk and success. • Try new things. • High effort risk. 3. Never ask for volunteers. • Ask people personally to volunteer. • Know your people. • Go ask them. Do not call them on the telephone. 4. Do tough jobs first. • Tough job first, 80% or the total work. • Toughest job. • Easy last. • Use the cheese cake theory–take a bite out of it. Do tough jobs first. 5. Sometimes we do things we are not good at. • Most people know if they are not doing a good job. 6. Good ideas must be sold as better ideas. • Sell good ideas. • A new idea isn’t a good idea until it is sold. 7. Keep it simple. • Keep ideas simple. • Don’t let it get complex. • Keep it big and keep it simple. 8. Be problem conscious. • Look down the road.
  • 31. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 276 • Solve problems before they get out-of-hand. 9. Let people see you as a person. • Open yourself up. • If more than 25% of your people are deadwood, then look at yourself. 19. What are the major components of the Kritsonis Balanced Teeter Totter Model? The Kritsonis Balanced Teeter-Totter Model emphasizes the utilization of more effective technical skills, human skills, and conceptual skills. Kritsonis asserts that technical, human, and conceptual skills should be developed and refined through experience. The teetering component illustrates that when educators function productively, the model remains balanced. The educator exhibits competency. When the teetering component is not functioning productively, it teeter-totters, swings back-and-forth causing frustration, insecurities, and multiple dysfunctions resulting in low-level production, and in some cases incompetency. Dr. William Kritsonis has served education in the roles of teacher, principal, superintendent of schools, director of student teaching and field experiences, editor, and university professor. E. REVIEW ITEMS True-False 1. The local school board is at the top of the school system’s administrative hierarchy. C O N C E P T U A L S K I L L S T E C H N IC A L S K I L L S H U M A N S K IL L S T e c h n ic a l S k ills H u m a n S k illsT e c h n ic a l S k ills H u m a n S k ills
  • 32. SCHOOLING (2002) PAGE 277 2. The principal is the chief local school officer. 3. Local control of schools by lay persons began in the New England colonies. 4. Local school boards are regulated by state statutes. 5. Requirements established by local school boards may exceed state requirements in various areas, such as graduation criteria and teacher pay. 6. The superintendent is an employee of the school board. 7. The chief executive officer of the local school district is the superintendent. 8. The district superintendent is a key individual in the functioning of any local school district. 9. The principal reports directly to the school board regarding the function of the school. 10. Many people consider the principal’s primary role to be an instructional leader. 11. Students seem to want more rather than fewer rules. 12. Studies indicate that the largest part of a principal’s time is spent on disciplinary matters. 13. The career ladder to administration usually starts in the classroom. 14. Most states lack specific certification requirements for administrators. Multiple Choice 1. The powers and responsibilities of local school boards are established by _______. a. local citizenry b. local school board c. state statutes d. federal law 2. The following are all duties of the school board except _______. a. enforcing state and federal laws b. designing schools c. staffing schools d. all of the above are included 3. Local school board members can be _______. a. elected b. appointed c. either a or b d. none of the above 4. The income group most heavily represented on typical school boards is _______.
  • 33. CHAPTER 10–EDUCATIONAL ADMINISTRATION IN AMERICAN SCHOOLING PAGE 278 a. lower b. middle c. upper middle d. upper 5. The typical board member possesses _______ education. a. high school b. some college c. bachelors degree or higher d. masters degree or higher 6. The key administrative figure at the building level is the _______. a. school board member b. superintendent c. principal d. administrative assistant 7. The role of the principal is _______. a. disciplinarian b. instructional leader c. manager d. all of the above 8. The text cites that a feature of an effective discipline program is _______. a. a philosophy of discipline clearly stated in the student handbook b. swift and severe punishment c. more principal time on discipline d. all of the above 9. Principals can encourage an attitude favorable to change through _______. a. encouraging collaboration among staff b. taking responsibility for change efforts c. narrowing communication channels to those directly involved d. all of the above 10. Students’ expect a _______ from principals. a. personal relationship b. instructional guidance c. counselor/client relationship d. none of the above 11. The majority of the principal’s time is probably spent on _______. a. discipline b. paperwork c. evaluation of staff or programs d. instructional leadership 12. Most school administrators _______. a. start as classroom teachers b. have masters degrees or above c. hold specific certifications in administration d. all of the above