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HootSuite — Social Media Dashboard
     Get to know HootSuite
Who is this blonde?


@Krystyl
Rebranding to Unicorns




      @Invoker Reacts to the news
of rebranding with Unicorns and Rainbows
What does it do?




Spread Messages
                                         Monitor Conversations




 Track Results                          Collaborate with Teams

      All social tasks, across networks, with one web tool
Spread Messages




Schedule and send messages to desired networks
Manage & Reply




 Broadcast: Pre-schedule updates, C reate drafts
Amplify: Re-T weet, Reply-to-all, Forward by email
Monitor C onversations



                               Search the social web:

                               •brand mentions
                               •product enthusiasts
                               •campaign feedback
                               •competitive insight
                               •industry info + news




Gather reactions & opinion from public & customers
C ollaborate with Teams


                      Securely invite teams to:

                      •Share important columns
                      •Assign + respond to tasks
                      •Collaborate on messaging
                      •Customize workflow
                      •Track follow-ups




Delegate tasks without sharing passwords
Measure C ampaign Success


                                           See what’s working with:

                                           •Click-through summary
                                           •Individual message stats
                                           •Most popular messages
                                           •Referral source
                                           •Regional breakdown


• Export to PDF & CSV ++
• Overlay with Google Analytics
• Campaign specific stats
                     Understand social media RO I
Understand Reach

                   Increase message amplification:

                   •Filtering by influence or
                   keyword
                   •See who ReTweeted
                   •Identify key mentions
                   •Target your outreach




Learn patterns to help grow audience and brand
Identify Influencers



                              Gather audience insights by:

                              •Filtering by influence score
                              •Understanding social web
                              behaviour
                              •Creating lists of key brand
                              evangelists




Find opportunities and influencers in your network
Local Everywhere

                  Use geo-search to:

                  •Tap into local conversations
                  •Distribute regional promotions
                  •Increase location-based engagement




Target audiences geographically for focused results
C hoose your Platform


                             5 Mobile platforms
                             available – for free!




Variety of desktop apps
      and plug-ins
Internationalized


                        Localized on web and
                        mobile




Plus on-board
translation on iPhone
What is HootSuite University?




Wait....what was that thing you said you did earlier?
What is HootSuite University?
Thanks from @HootSuite




Sign-up: hootsuite.com/plans
Help Desk: help.hootsuite.com
Feature Requests: feedback.hootsuite.com
Learning University: learn.hootsuite.com

Twitter @hootsuite, @hootsuite_u, @krystyl

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Hootsuite - 2011 Presentation

  • 1. HootSuite — Social Media Dashboard Get to know HootSuite
  • 2. Who is this blonde? @Krystyl
  • 3. Rebranding to Unicorns @Invoker Reacts to the news of rebranding with Unicorns and Rainbows
  • 4. What does it do? Spread Messages Monitor Conversations Track Results Collaborate with Teams All social tasks, across networks, with one web tool
  • 5. Spread Messages Schedule and send messages to desired networks
  • 6. Manage & Reply Broadcast: Pre-schedule updates, C reate drafts Amplify: Re-T weet, Reply-to-all, Forward by email
  • 7. Monitor C onversations Search the social web: •brand mentions •product enthusiasts •campaign feedback •competitive insight •industry info + news Gather reactions & opinion from public & customers
  • 8. C ollaborate with Teams Securely invite teams to: •Share important columns •Assign + respond to tasks •Collaborate on messaging •Customize workflow •Track follow-ups Delegate tasks without sharing passwords
  • 9. Measure C ampaign Success See what’s working with: •Click-through summary •Individual message stats •Most popular messages •Referral source •Regional breakdown • Export to PDF & CSV ++ • Overlay with Google Analytics • Campaign specific stats Understand social media RO I
  • 10. Understand Reach Increase message amplification: •Filtering by influence or keyword •See who ReTweeted •Identify key mentions •Target your outreach Learn patterns to help grow audience and brand
  • 11. Identify Influencers Gather audience insights by: •Filtering by influence score •Understanding social web behaviour •Creating lists of key brand evangelists Find opportunities and influencers in your network
  • 12. Local Everywhere Use geo-search to: •Tap into local conversations •Distribute regional promotions •Increase location-based engagement Target audiences geographically for focused results
  • 13. C hoose your Platform 5 Mobile platforms available – for free! Variety of desktop apps and plug-ins
  • 14. Internationalized Localized on web and mobile Plus on-board translation on iPhone
  • 15. What is HootSuite University? Wait....what was that thing you said you did earlier?
  • 16. What is HootSuite University?
  • 17. Thanks from @HootSuite Sign-up: hootsuite.com/plans Help Desk: help.hootsuite.com Feature Requests: feedback.hootsuite.com Learning University: learn.hootsuite.com Twitter @hootsuite, @hootsuite_u, @krystyl