SlideShare uma empresa Scribd logo
1 de 75
Baixar para ler offline
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
2 Millionen Anfragen
              für 5000 Sitzplätze


Wednesday, June 1, 2011
Wednesday, June 1, 2011
bekannt          begehrlich
                                Text




Wednesday, June 1, 2011
Am Beispiel des Destinationsmarketings in Südtirol

                    Eine Marke verdient oder
                  verliert am Netzwerk - immer
                                 Dr. Christoph Engl | Südtirol Marketing Gesellschaft

Wednesday, June 1, 2011
Wednesday, June 1, 2011
In Zukunft wird es nicht mehr das
              Hauptanliegen sein, an jeden Ort der
              Erde zu reisen.
              Das Hauptinteresse wird sein, ob es
              sich lohnt, dort anzukommen.
                                            Hermann Löns




Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Welches Bild von uns sollen
     wir den Kunden zeigen?




Wednesday, June 1, 2011
Welches Bild sollen die
                     Kunden von uns haben?



Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Gefühl sollen die
                     Welches

                     Kunden von uns haben?



Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Südtirol wird
                     zum begehrtesten
                     Lebensraum
                     in Europa

Wednesday, June 1, 2011
Wednesday, June 1, 2011
                           Die relevanten
                          Themen
                          vernetzen
                                            1
GIORGIO ARMANI




Wednesday, June 1, 2011
Südtirol




Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Südtirol ist die
                               kontrastreiche
                          Symbiose aus alpin und
                          mediterran,
                                  Spontaneität und
                          Verlässlichkeit,
                             Natur und Kultur


Wednesday, June 1, 2011
Wednesday, June 1, 2011
                           Die richtigen
                          Menschen
                          verbinden
                                           2
1960    1990      2010




                           50 Jahre




Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
38.000
                          Südtirol-Bilder

                            156.000
                          Südtirol-Bilder


Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
                          Reden -
                          zuhören
                          mehr
                                 Weniger   3
“Exodus”, 1961




                            Ernest Goldmann




Wednesday, June 1, 2011
“The Social Network”, 2011




                              Trent Reznor, Atticus Ross




Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Google



                                                                                                  Soziale
                                  Kampagne 1                                                     Netzwerke
                                                                                                   Südtirol
                   Kampagne 2             Angebote                                               Communities
                          Angebote
     Kampagne 3
          Angebote




                              Themenwelten
                                                                                           Unterkunft               Shop
                                                             www.   .        . info
                                                                                           Angebote                Artikel




                          Reiseberichte               Ange               Südtirol bewegt
                          (Blog-Stil)                 bote


                                                                         Karten
                                                                        Navigation
       Themen             Themen             Themen
        Welt 1             Welt 2            Welt ...

      Culturonda            ...                 ...                                                     Partner
                                                                                                        Extranet


                                                                                                           Mobile
                                                                Redaktionen                             Applikationen



Wednesday, June 1, 2011
Wednesday, June 1, 2011
45.000 Fans
                           1.200 followers

                          36.000
                          Bewertungen


Wednesday, June 1, 2011
4.000 täglich aktiv

                            80% Journalisten

                          Weiterempfehlung zu
                          100%:
                                  94%




Wednesday, June 1, 2011
Die einzig relevanten
                     Pluszahlen sind
                     jene, die eine Destination   in

                     den Köpfen der Kunden
                     verankert hat

Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Wednesday, June 1, 2011
Erg
                                        eb
                                           nis
                                                 na
                            455 posts              ch
                                                        5T
                                                          age
                           250 Emails                         n
                          25 Leserbriefe
                            10 Anrufe




Wednesday, June 1, 2011
Marketing ist ein
               Kampf um die Wahrnehmung,
               nicht der Wahrheit.
                                    Jack Trout




Wednesday, June 1, 2011
Wednesday, June 1, 2011

Mais conteúdo relacionado

Semelhante a Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie einer Destination am Beispiel Südtirol – und wie diese im Krisenfall helfen oder schaden könne

Make The Public Work With You
Make The Public Work With YouMake The Public Work With You
Make The Public Work With You
Espen Systad
 
Mobile websites: Why your clients' smartphones hate your website?
Mobile websites: Why your clients' smartphones hate your website?Mobile websites: Why your clients' smartphones hate your website?
Mobile websites: Why your clients' smartphones hate your website?
Lighting Beetle
 
Bode core retreat 2011
Bode core retreat 2011Bode core retreat 2011
Bode core retreat 2011
Terri Sallee
 

Semelhante a Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie einer Destination am Beispiel Südtirol – und wie diese im Krisenfall helfen oder schaden könne (17)

Make The Public Work With You
Make The Public Work With YouMake The Public Work With You
Make The Public Work With You
 
Final Presentation
Final PresentationFinal Presentation
Final Presentation
 
Open Source Communities (PHP Benelux Keynote)
Open Source Communities (PHP Benelux Keynote)Open Source Communities (PHP Benelux Keynote)
Open Source Communities (PHP Benelux Keynote)
 
Erasmus college-mba
Erasmus college-mbaErasmus college-mba
Erasmus college-mba
 
Deloit the next step in corporate IT
Deloit the next step in corporate ITDeloit the next step in corporate IT
Deloit the next step in corporate IT
 
Jan11 r ryan_sacramento_cities3
Jan11 r ryan_sacramento_cities3Jan11 r ryan_sacramento_cities3
Jan11 r ryan_sacramento_cities3
 
Messaging & Creative Engagement
Messaging & Creative EngagementMessaging & Creative Engagement
Messaging & Creative Engagement
 
Messaging & Creative Engagement - Brisbane
Messaging & Creative Engagement - BrisbaneMessaging & Creative Engagement - Brisbane
Messaging & Creative Engagement - Brisbane
 
April 7 Kaba Rebecca Ryan Presentation
April 7 Kaba Rebecca Ryan PresentationApril 7 Kaba Rebecca Ryan Presentation
April 7 Kaba Rebecca Ryan Presentation
 
April 7 Kenosha Rebecca Ryan Presentation
April 7 Kenosha Rebecca Ryan PresentationApril 7 Kenosha Rebecca Ryan Presentation
April 7 Kenosha Rebecca Ryan Presentation
 
Mobile websites: Why your clients' smartphones hate your website?
Mobile websites: Why your clients' smartphones hate your website?Mobile websites: Why your clients' smartphones hate your website?
Mobile websites: Why your clients' smartphones hate your website?
 
SB11 - CI - Kierstin De West
SB11 - CI - Kierstin De WestSB11 - CI - Kierstin De West
SB11 - CI - Kierstin De West
 
Freedom
FreedomFreedom
Freedom
 
Facebook EdgeRank REtechSouth Presentation
Facebook EdgeRank REtechSouth PresentationFacebook EdgeRank REtechSouth Presentation
Facebook EdgeRank REtechSouth Presentation
 
Bode core retreat 2011
Bode core retreat 2011Bode core retreat 2011
Bode core retreat 2011
 
Korea PDF Presentation
Korea PDF PresentationKorea PDF Presentation
Korea PDF Presentation
 
Fordonsindustrin — Kunskap och kompetens i framtiden
Fordonsindustrin — Kunskap och kompetens i framtidenFordonsindustrin — Kunskap och kompetens i framtiden
Fordonsindustrin — Kunskap och kompetens i framtiden
 

Mais de Krisenkommunikation im Tourismus

Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...
Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...
Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...
Krisenkommunikation im Tourismus
 
Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...
Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...
Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...
Krisenkommunikation im Tourismus
 
Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...
Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...
Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...
Krisenkommunikation im Tourismus
 
Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...
Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...
Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...
Krisenkommunikation im Tourismus
 
Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...
Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...
Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...
Krisenkommunikation im Tourismus
 
Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...
Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...
Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...
Krisenkommunikation im Tourismus
 
Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...
Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...
Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...
Krisenkommunikation im Tourismus
 
Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...
Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...
Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...
Krisenkommunikation im Tourismus
 

Mais de Krisenkommunikation im Tourismus (8)

Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...
Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...
Herr Reinhard Lanner (Salzburger Land): Digitale Strategie und Krisenkommunik...
 
Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...
Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...
Prof. Dr. Harald Pechlaner (KU Eichstätt): Social Media in der Krisenkommunik...
 
Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...
Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...
Mr. Angel Maldonado (Colbenson): Experiences with Social Media Monitoring for...
 
Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...
Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...
Fr. Melanie Gerhardt (DERTOUR): Welche Grundregeln der Krisenkommunikation ha...
 
Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...
Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...
Dr. Walter Säckl (ÖRV) & Mag. Günter Exel: Techniken für die erfolgreiche Imp...
 
Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...
Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...
Dr. Dirk Glaeßer (UNWTO): Social Media in der Krisenkommunikation des Tourism...
 
Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...
Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...
Bastian Brinkmann (Süddeutsche Zeitung): Die Relevanz von Social Media im Kri...
 
Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...
Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...
Mr. John Tomlinson (British Embassy, Spain): Communicating on all Channels: u...
 

Último

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 

Último (20)

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 

Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie einer Destination am Beispiel Südtirol – und wie diese im Krisenfall helfen oder schaden könne