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VIRAL
MARKETING
Roma 11 Marzo 2010
Viral marketing
From Wikipedia, the free encyclopedia

The buzzwords viral marketing and viral advertising refer to
marketing techniques that use                pre-existing social
networks to produce increases in brand awareness or to
achieve other marketing objectives (such as product sales) through
self-replicating viral processes, analogous                              to the spread of
pathological and computer viruses. It can be word-of-
mouth delivered or enhanced by the network effects of the Internet.
[1] Viral promotions may take the form of video clips, interactive
Flash games, advergames, ebooks, brandable software, images, or
even text messages.

                      Revision as of 20:46, 30 July 2007
                      Viral marketing and viral advertising refer to marketing techniques that use pre-existing social networks to
                      produce increases in brand awareness, through self-replicating viral processes, analogous to the spread of
                      pathological and computer viruses........ The term "viral marketing" is also sometimes used pejoratively, to refer
                      to stealth marketing campaigns[4]--the use of varied kinds of astroturfing both online and offline [5] to create
                      the impression of spontaneous word of mouth enthusiasm.
Se cʼè qualcosa che si diffonde alla
 stessa velocità di un virus è la
 paura del virus stesso !!!!

                                                                                trend italia




Lʼandamento delle ricerche [Google] sul virus H1N1 durante gli ultimi 12 mesi
is it hot ?




                                                        gli strumenti
                  viral marketing
le piattaforme




                               social media marketing
Come pianificare una campagna

                        Ciclo di vita di una campagna Social / Viral / 2.0


              Viral-
                                            Seo Effect
             Buzz-PR                                                                          Conversation




                                                                                                             ENGAGEMENT
                         A
RESPONSE




                                                                                     B
           Launch




                                                                                       Ghosts of Google


                    A        Response generato da Buzz, dall’attrattività del brand, da azioni viral adhoc
                    B        Engagement genuino dovuto ad interazioni reali con il prodotto/servizio
Dove distribuire una campagna

prima ...
                           Video Repository




oggi ...
                          Content Distribution
Alcuni dati su Facebook
Facebook users are sharing five billion pieces of content a week, or
five times as much as they were in July.


Facebook users are also posting 60 million status updates a day or
50% more than they were in September.
However, the overall percentage of Facebook’s user base posting status
updates has actually fallen with 35 of the 400 million users publishing
these per day.

New photo uploads are at 3 billion per month, up from 1 billion in July.
There are 3.5 million new events created each month.
Pages have also seen dramatic growth, with 3.2 million of pages.
A lot of that growth has come from local businesses, which accounted
for 800,000 of those new pages.
Twenty million people become fans of Facebook Pages each day, or
up more than twofold since July.
Un caso concreto


       Sindrome da Calzolaio
Progetto

Lancio di una nuova metrica sulla misurazione
dellʼengagement sui Social Media.
Engagement Rate (TM)

Interessante innovativa ma poco
                       accattivante, proveniente da una
agenzia giovane, poco conosciuta ed in teoria riservata ad
un   pubblico di addetti ai lavori.


Come renderla Virale ?
La Viral strategy :|

Cosa fare, non potendo aggiungere elementi
crossmediali, sexy, splatter, fanny, shock, misteriosi, di




                         ?
sorpresa, teaser etc etc
La Viral strategy :|
- farla   passare come una ricerca proveniente dagli US

- farla passare come una ricerca proveniente da una
agenzia americana

- effettuare azioni di pr-online/seeding sui SN e su
alcuni “Guruʼs Blog” americani

- rivelare che si tratta di una agenzia italiana

- rivelare la metodologia

- effettuare una successiva azione di pr offline
Alcuni risultati quantitativi
- quasi 8.000 views su Slideshare
- quasi 2.000 nuove entries su Google

- un Engagement Rate di 7.6 % [583 positive interactions]

- embeddata spontaneamente oltre 40 volte

- traffico da embed > 800

- quasi 500 download

- posizionamento al top

- (5 volte) hot on facebook
Il trend                                        Viral-Buzz-                             Seo Effect
                                                                                                               Conversation
                                                        PR




                                                                                                                              ENGAGEMENT
                                                                        A                               B


                                        RESPONSE

                                                   Launch
                                                                                                        Ghosts of Google




              Response goes UP
        driven by Pr online, seeding, ...
                                                                Engagement goes UP
                                                            driven by Real conversations


                                                                                                                           .....
                                            Revamp generato da
                                               attività ad hoc                                                   Revamp generato da
                                                                                                                    attività ad hoc




.....
... la più grande soddisfazione
Thank you!   Gianluca Arnesano
             Managing Director
             gianluca@frozenfrogs.it

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Viral Marketing

  • 2. Viral marketing From Wikipedia, the free encyclopedia The buzzwords viral marketing and viral advertising refer to marketing techniques that use pre-existing social networks to produce increases in brand awareness or to achieve other marketing objectives (such as product sales) through self-replicating viral processes, analogous to the spread of pathological and computer viruses. It can be word-of- mouth delivered or enhanced by the network effects of the Internet. [1] Viral promotions may take the form of video clips, interactive Flash games, advergames, ebooks, brandable software, images, or even text messages. Revision as of 20:46, 30 July 2007 Viral marketing and viral advertising refer to marketing techniques that use pre-existing social networks to produce increases in brand awareness, through self-replicating viral processes, analogous to the spread of pathological and computer viruses........ The term "viral marketing" is also sometimes used pejoratively, to refer to stealth marketing campaigns[4]--the use of varied kinds of astroturfing both online and offline [5] to create the impression of spontaneous word of mouth enthusiasm.
  • 3. Se cʼè qualcosa che si diffonde alla stessa velocità di un virus è la paura del virus stesso !!!! trend italia Lʼandamento delle ricerche [Google] sul virus H1N1 durante gli ultimi 12 mesi
  • 4. is it hot ? gli strumenti viral marketing le piattaforme social media marketing
  • 5. Come pianificare una campagna Ciclo di vita di una campagna Social / Viral / 2.0 Viral- Seo Effect Buzz-PR Conversation ENGAGEMENT A RESPONSE B Launch Ghosts of Google A Response generato da Buzz, dall’attrattività del brand, da azioni viral adhoc B Engagement genuino dovuto ad interazioni reali con il prodotto/servizio
  • 6. Dove distribuire una campagna prima ... Video Repository oggi ... Content Distribution
  • 7. Alcuni dati su Facebook Facebook users are sharing five billion pieces of content a week, or five times as much as they were in July. Facebook users are also posting 60 million status updates a day or 50% more than they were in September. However, the overall percentage of Facebook’s user base posting status updates has actually fallen with 35 of the 400 million users publishing these per day. New photo uploads are at 3 billion per month, up from 1 billion in July. There are 3.5 million new events created each month. Pages have also seen dramatic growth, with 3.2 million of pages. A lot of that growth has come from local businesses, which accounted for 800,000 of those new pages. Twenty million people become fans of Facebook Pages each day, or up more than twofold since July.
  • 8. Un caso concreto Sindrome da Calzolaio
  • 9. Progetto Lancio di una nuova metrica sulla misurazione dellʼengagement sui Social Media. Engagement Rate (TM) Interessante innovativa ma poco accattivante, proveniente da una agenzia giovane, poco conosciuta ed in teoria riservata ad un pubblico di addetti ai lavori. Come renderla Virale ?
  • 10. La Viral strategy :| Cosa fare, non potendo aggiungere elementi crossmediali, sexy, splatter, fanny, shock, misteriosi, di ? sorpresa, teaser etc etc
  • 11. La Viral strategy :| - farla passare come una ricerca proveniente dagli US - farla passare come una ricerca proveniente da una agenzia americana - effettuare azioni di pr-online/seeding sui SN e su alcuni “Guruʼs Blog” americani - rivelare che si tratta di una agenzia italiana - rivelare la metodologia - effettuare una successiva azione di pr offline
  • 12. Alcuni risultati quantitativi - quasi 8.000 views su Slideshare - quasi 2.000 nuove entries su Google - un Engagement Rate di 7.6 % [583 positive interactions] - embeddata spontaneamente oltre 40 volte - traffico da embed > 800 - quasi 500 download - posizionamento al top - (5 volte) hot on facebook
  • 13. Il trend Viral-Buzz- Seo Effect Conversation PR ENGAGEMENT A B RESPONSE Launch Ghosts of Google Response goes UP driven by Pr online, seeding, ... Engagement goes UP driven by Real conversations ..... Revamp generato da attività ad hoc Revamp generato da attività ad hoc .....
  • 14. ... la più grande soddisfazione
  • 15. Thank you! Gianluca Arnesano Managing Director gianluca@frozenfrogs.it