Pendulum has prepared a presentation on our EMR products

1. The Role of a Consultant
Rockford, Illinois

2. Why Hire A Consultant?
• Consultants are temporary employees
• Consultants answer questions and validate our
concerns
• Consultants bring value to the company because they
are outside objective sources of expert opinion
• Consultants bring magic to solve problems for us
• Consultants tell us what and how to do things
• Consultants help cover-up our actions for a decision
that should never have been made

3. Why Clients Do Things Is
Important Because ...
• It Affects HOW they do things in the future.
• It Affects WHAT they do.
• It Affects WHEN they will actually do
something.
THIS IS IMPORTANT because it dictates
WHO WILL DO IT.

4. If the most important product we offer
is to bring about permanent and
successful organizational change,

5. then the most important value we can
instill is self reliance.

6. Successful organizations need to
develop internally and enrich internally
their own producers and visionaries in
order to grow.

7. DeMarco & Associates
becomes a partner in
the transitional phases
within these
organizations
providing research and
development tools.

8. When organizations
utilize these tools, they
are able to apply them
to their current
situation to work
towards their global
view of the future.

9. The future opportunity for growth in
healthcare is to build virtual
organizations through a combination of
existing and new relationships.

10. These relationships involve:
•corporations
•associations
•individual resources
that can share broadly defined
roles and vision.

11. Our role is to:
•Facilitate planned communication
•Promote creative learning
•Design individual and group
incentives
in order to ACHIEVE
consensus on direction of short
term goals.

12. A series of victories are created by
successful attempts to achieve
short term goals.

13. The benefits to clients include:

14. • Multitalented teams
of staff who are able
to manage risk.

15. • Creation of new
organizations with
improved market
value.

16. • Capacity to design,
develop and
implement new
products and
services in the
marketplace.

17. • Ability to
differentiate
themselves from
competitors through
superior performance
and brand name
recognition.

18. • Capability to serve
a broadening market
of consumers and
purchasers of care
through affiliation
and acquisition of
additional resources.

19. The Role of a Consultant . . .

20. Is a role that DeMarco & Associates
takes seriously; maintaining and
reflecting objective and independent
viewpoints.

21. In doing this, DeMarco & Associates
serves clients effectively as
facilitator and objective third party.

22. Benefits to Client
Short Range Long Range
Organizational Goals 1. Solving Problems 2. Building Teamwork
Individual Goals 3. Managerial Skills 4. Individual Style
Training & Development Enrichment
Source: Adizes 1975, 1986, 1997.