- Several surveys and studies found that the majority of students prefer communicating through means other than email, such as text messaging, social networks, and mobile apps. For example, a survey of college students found that 78% did not want communication via email. - While email is still used by colleges to communicate with students, it is considered "old school" by teens who see it as a means of communication for older generations. Younger students are more likely to use texting, social media, and other newer technologies to keep in frequent contact with their peers. - For instructors, utilizing newer technologies that students already engage with, such as social networks, microblogging, video sharing, and text messaging,

1. Email Is So Old School! WCET, October 2009

2. Presenters Donna HallInstructional Design Team CoordinatorCCCOnlinedonna.hall@cccs.edu Debra Warren Instructional DesignerCCCOnline debra.warren@cccs.edu 2

3. Ways to Communicate 3 Blogs Chat rooms Email Facebook Google docs Hand signals/gestures IMs Listservs Newsletters Pen and paper Person-to-person Podcasts Radio Seminars Skype Smoke signals Social Networks Telephone Television Text messages Twitter Web sites Wikis YouTube

4. How do you communicate with students? 4

5. How do colleges communicate with students? 5

6. 6

7. Is e-mail the best way to communicate with your students?

8. Email is for Old People 8 According to teens, it’s [email] for talking to old people and for use by old people Lenhart, A. (2007) Email is for old people. APA 2007 Annual Convention

10. Emergencies

11. Course related information from instructor9

12. Grand Rapids Community College Survey (con’t) 10 Mobile Text Messages 1361 53.12% Email 564 22.01% Web Site Popup 424 16.55% RSS Feed 15 0.59% None of the Above 198 7.73% 78% of students surveyed did not want communication via email! Source: http://www.maxxomedia.com/blog/2008/12/18/how-students-communicate-online/

13. eROI Study 11 74% of students surveyed did not want communication via email! Source: http://www.eroi.com/student-email-marketing-social-networking-survey-results/?source=homepage

14. Pew Survey 12 Email continues to lose its luster among teens as texting, instant messaging, and social networking sites facilitate more frequent contact with friends. Source: http://www.pewinternet.org/Reports/2007/Teens-and-Social-Media/1-Summary-of-Findings.aspx?r=1

15. How Do They Communicate? 13

16. 14 My Experience with a Student Email Message One week later

17. What Does Your Syllabus Say? What You Can Expect of Me Quick response to your email inquiries … Communications About Difficulties/Absences: It is your responsibility to contact me in a timely manner if you become ill … 15

18. MicroBlogging 16

20. Encourage conciseness

21. Notification

22. Directed tasks: share a link, etc

24. Using Social Networks 19 Get information to students Start discussion forums Post helpful websites Easy way to post videos, pictures Advertise your course Homework help

25. Video Sharing Sites 20 iTunes U

26. Using Video Sharing 21 Groups Upload videos for class Students to upload videos Post links to videos Scavenger hunts for helpful videos

27. Questions or Comments? 22