The document discusses various ethical dilemmas involving grocery store discounts, car accidents, and workplace ethics. It explores concepts like manners, courtesy, integrity, truthfulness, and moral reasoning. It advises readers to think of how others perceive them, consider if decisions are fair to all parties, and find their conscience to guide ethical behavior. Workplace surveys from 2008-2012 found dishonesty, lack of integrity, and inability to get along with others were common causes for termination. The document encourages adapting to situations while maintaining integrity and treating all people, such as the deaf, with equal respect.

1. By: Kathleen Danclair
Training Initiatives Inc.

2. DILEMMA
Grocery Store
 You're buying groceries and the total
is $20, but after store discounts and
coupons your total is now $8.
 You hand the cashier a $10 bill, and
she gives you $12 in change, having
thought that you gave her a $20.
 Do you tell her, or do you pocket the
$12?

3. DILEMMA CONT.
Car Accident
 Driving to work you receive a text, anxiously
you read it and run into someone, which
causes a multi car accident.
 You get out of your car -- unhurt -- and see
that the person you hit is dead.
 Then, someone comes up to you frantically
and says that she hit someone; in the chaos
of the crash, she has convinced herself that
she hit the person you hit.
 Do you let her take the fall for you?

4. HABIT
MORALS ETIQUETTE
SET OF RULES
TRUTHFULNESS
STANDARDS INVOLVEMENT
KNOWLEDGE
VALUES
MANNERS
BELIEFS INTEGRITY CONSCIENCES
PROFICIENCY
RESPECT BEHAVIOR
RIGHT AND WRONG
UNDERSTANDING SYMPATHETIC
DIGNITY
ETHICS HONEST
COURTESY
POLITENESS SKILL

5. EXPERIENCE
ETHICS
AND
ETIQUETTE

6. WHAT IF YOU COULD NOT:
Hear
See
Or Speak?

8. SHOULD THE DEAF BE TREATED
ANY DIFFERENT FROM YOU?
It would be unethical if you did.

9. ADAPT TO
SITUATIONS
DON’T
LOOSE YOUR
INTEGRITY

11. GOOD MANNERS
It’s practicing Proper Etiquette
 There is no FORMULA for your
actions

12. COURTESY
It’s simply showing RESPECT to
others and yourself
One would need to make people feel
comfortable by the way you behave
and how they perceive you

13.  There is no easy way to tell what the
right thing to do is
 The right thing is what a virtuous
person would do
 One who possess INTEGRITY

14. ETHICAL
BEHAVIOR

15. MORAL REASONING
CHARACTER
ETHICAL
BEHAVIOR

16. Look at a business and those that are in
authority, they have the power to help or harm
people.
If the manager of a store paid his cleaning
employee less than the going rate to clean his
store, knowing exactly what the going rate is,
The Result: The employee could suffer serious
financial implications or leave and find
another position where he/she does not feel
exploited.

17. IT IS LIKELY THAT THE DECISION
IS AN ETHICAL ONE. IF YOU
ANSWER “YES” TO ALL.
Is my decision a truthful one?
Is my decision fair to everyone affected?
Will it build goodwill for the organization?
Is the decision beneficial to all parties who
have a vested interest in the outcome?

18. Think of others and how they perceive you
Etiquette is helping an elderly lady cross the
street, not attacking her in the middle of the
road and stealing her purse.

19. SURVEY SAYS
Poor Work Ethics
2008-2012 statistics
Cause for termination
 Dishonesty
 Lack of integrity
 Lying on a resume
 Talking too much
 Refusing to follow directions and orders
 Conducting personal business at work
 Inability to get along with other people

20. FIND
YOUR
CONSCIENCE!

21. RESOURCES

22. APPLAUSE!