Presentation by Bank Permata during WAVE Woman: Strengthening Women Economic Capacity through Skill-based Volunteering
Volunteer-ID, supported by BINUS Business School, celebrate International Women's Day by increasing public awareness about skill-based volunteering, women economic capacity strengthening
This presentation was shared during a half-day free event to plant seed of camaraderie, share ideas, form network, and strengthen knowledge.
Discussion theme:
a. Skill-based Volunteering, CSR & Stakeholders Engagement: Its potential contribution to strengthening women economic capacity.
b. Women Entrepreneur, Opportunities & Challenges
c. Implementation of SBV in higher education & banks
d. Woman entrepreneur's story. how do I start?
2. PermataHati Framework
PILLAR 1 PILLAR 2 PILLAR 3 • 3 R (Relief /
• Banking for Student • Academic Facilities • Entrepreneurship / Applicative Reconstruction / Recovery)
Training
• Teacher Training • Non Academic Facilities
• General Classes • General Facilities
KEY ENABLER: Branch/Employee Volunteerism
Target Beneficiaries
Schools/Communities around PermataBank’s premises
2
3. How do we engaged the employee
and
make them excited?
3
4. PermataHati Menu to simplified the process
PILLAR 1 – HUMAN DEVELOPMENT PILLAR 2 – FACILITY ENHANCEMENT PILLAR 3 – COMMUNITY EMPOWERMENT
Point Senyum : 4 point / activity Point Senyum : 2 point / activity Point Senyum : 4 point / activity
Menu Menu Menu
1. Banking for Student 1. Entrepreneurship/Applicative Training
1. Academic Facilities
Objectives: Objectives:
Objectives:
Educate Students on Banking products Empower local/School communities through
Enhance students academic facilities such as
and features applicative training module
Library, Comp/ Language Lab
Activities: Activities:
Activities:
Teach students on general banking Deliver various skills related to employee’s
Actively involved in the process of
information in a class room and/or visit expertise that could provide additional
renovation/refurbishment of school
to branches skills/knowledge to the community to grow
library/computer lab/language lab (incl.
2. Teachers Training contents)
Objectives: A la Carte
2. Non Academic Facilities
Improve teaching skills and sharing on
Objectives: Menu Points
general knowledge
Enhance students fitness and creative facility
Activities: 1. Shareholder’s Synergy 2
Activities:
Deliver general modules that related to Objectives:
employee’s expertise during teacher Actively involved in the process of
renovation/refurbishment of sport facilities or Encourage employee
training session
art center (incl. contents) involvement/engagement in
3. Remedial Class on General Education shareholder’s CSR program
Objectives: 3. General Facilities
2. Blood Donation 2
Improve students creativity and Objectives:
PermataClub Blood Donation activity
knowledge sharing Enhance school general facilities ie. Apotik
Activities: hidup, canteen.
Activity based on skill-based volunteerism
Teach students on general education Activities:
that related to employee’s expertise Actively involved in the process of
such as: computer class, English, renovation/refurbishment of school general Assumptions:
math, dances or sport. facilities such as canteen. • Target each employee engagement per year = 8-10
hours
• 1 point = 1 hour
• 10 points = 1 beneficiary/year
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6. Management support to boost Employee Volunteerism
All employees is entitled for additional one-day CSR Leave to participate in CSR program
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7. Management recognition to individual/team contribution
OBJECTIVE
To recognise and award outstanding
“Individual” and “Directorate” in
PermataBank who shows strong
passion and commitment to live the
value of PermataHati across
PermataBank.
PermataHati Noble Award is given to:
• Most Caring Individual
• Most Responsive Directorate
• Most Innovative Directorate
• Most Excellent Directorate
PermataHati NOBLE Award is
personally handed by the President
Director, as one of the category under
President Director’s Award
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8. e-Passport Online
Online system developed to give convenience for employee to monitor and track its
volunteerism activities and status of Point Senyum
http://learning.corp.permatabank.co.id/webcsr
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9. PermataHati Monitoring Dashboard
as regular monitoring achievement against annual target
Trend CSR Activities
Monitoring Dashboard 20
18
19
Scholarship EVO Tracking 16
1200 14
1000 12 11 11
# EVO 10
800 10
971 8
600 1130 8 8 8
1850 6 8 6
400 6
500 4 4 4 5
200 720 4 3 34
125 209
0 2 2 1
2010 2011 New EVO 0 2
0 1
Repeat EVO 0
Target Achievement Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2010 2011
# EVO
Directorate Points Earned
Participated Top 10 Employees Directorate Point Senyum # Activities
Technology & Operations 4740 767 Ida Bagus N Mahayasa U.D Technology & Operations 66 18
Retail Banking 1452 384 Popy Surjanto Retail Banking 33 11
Wholesale Banking 1348 275 Erna Linawati Jusuff President Director 30 11
Eddy Sutanto Technology & Operations 27 7
Human Resources 709 115
Tjandra Tjulianti Technology & Operations 25 7
Risk Management 535 134
Siska Wiasnistri Andayani President Director 24 9
Finance 385 85
Ida Ayu Putu Lintarini Technology & Operations 23 6
President Director 281 37 Leila Djafaar President Director 22 8
Compliance 179 35 Mustopa Nuroji Technology & Operations 21 6
Vice President Director 81 18 Elisabeth Retna Guntarti Human Resources 20 6
9,710 1,850
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10. “Since launched in Q3-2010, 4,178 volunteers of PermataHati has
delivered 1,282 scholarship from 139 activities in 77 institutions,
touching over 8,173 beneficiaries”.
With these achievement, PermataBank earned Distinguished
Honoree Achievement from Stevie Award in “Corporate Social
Responsibility Program of the Year” (Asia, Australian & New Zealand)
in the 2011 International Business Award.
We will continue to work to put more smiley faces for brighter
Indonesia!
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Notas do Editor
2.1. Framework PermataHati: Reactive (humanitarian/ disaster relief) vs Proactive (education program – 3 pillars) EVO & Bravo CSR champions Manfaat ganda: sekolah/ komunitas + beasiswa
2.2. Framework - CSR Menu: Keterlibatan karyawan adalah kunci utama kesuksesan PermataHati. 10 Poin Senyum = 1 Beasiswa Selain 3 pilar utama, kami juga berpartisipasi dalam bentuk ‘Shareholder Synergy’. Beberapa contoh: Kegiatan dengan Astra Financial Services Group: Adopt a Library – Renovasi Perpustakaan Book & Computer Lab Donation – Donasi buku dan peralatan komputer Tree plantation & Apotik Hidup Story Telling – Berbagi Cerita (Kelas 2 & 6 SD) Donor darah
2.3. Framework - Mekanisme Poin Senyum: Proses yang user-friendly untuk karyawan – Poin Senyum . PermataHati Noble award – diberikan pd saat PD’s Award tahunan, dengan kategori: Most Caring Individual Most Responsive Directorate Most Innovative Directorate Most Excellent Directorate
4.1. Infrastruktur – Cuti CSR: Komitmen manajemen sangat penting – CSR sebagai salah satu kriteria KPI untuk Direksi, Manajemen Senior dan karyawan. Contoh konkrit – CSR Leave, diperkenalkan 2010. Permata satu2nya bank lokal yang memberikan “Cuti CSR” kepada seluruh karyawan diluar jatah cuti tahunan.
2.3. Framework - Mekanisme Poin Senyum: Proses yang user-friendly untuk karyawan – Poin Senyum . PermataHati Noble award – diberikan pd saat PD’s Award tahunan, dengan kategori: Most Caring Individual Most Responsive Directorate Most Innovative Directorate Most Excellent Directorate
4.4. Infrastruktur – Online e-Passport: Saat ini kami memiliki buku passport dalam bentuk hard copy contoh. Tapi tahun 2012 ini kami memperkenalkan dalam bentuk online sebagai bagian dari Inovasi.
4.5. Infrastruktur – Monitoring Dashboard: Salah satu kunci kesuksesan program CSR adalah sistem monitoring dan tracking yang dilakukan secara reguler dan dilaporkan ke Direksi setiap bulan . Tracking diberikan berdasarkan: Individu karyawan Direktorat Frequent Volunteer vs. New Volunteer Trend bulanan & tahunan