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Customer Case Study



EEDAR (Video game Industry) accelerates its
Cloud SQL Server application, using SafePeak®.
EEDAR chooses SafePeak to help meet its goal of providing its business customers with fast
information flow and meeting SLAs while running a Cloud SQL Server.
SafePeak offers a plug and play software solution to accelerate SQL Server applications on
Cloud, Hosted and Enterprise environments facilitating shortest time to resolution and ROI.



Business Challenge
EEDAR provides analytics and business intelligence in the video game industry. Its key product
                                                                                                  Geography
GamePulse™ is a research tool for understanding game titles, retail and digital sales, industry   Carlsbad, California, USA
trends, advertising effectiveness, and product launch dashboards. The service provides an
incredible way to look at data from dozens of partners simultaneously to provide an accurate      Industry
high-level perspective on the gaming market.                                                      Video Game - analytics and business
                                                                                                  intelligence
The challenge: EEDAR integrates data from a large number of partners regularly and needs to
be able to update and analyze gigabytes of data across all of its customer servers on a daily
                                                                                                  Business need
basis.
                                                                                                  EEDAR integrates data from a large number
EEDAR customers receive results of complex analytics performed on large amounts of data           of partners regularly and needs to be able
requiring the use of dashboards as well as complex “deep-dive” analysis.                          to update gigabytes of data across all of its
EEDAR must provide a great customer experience of the main dashboard system with fast             customer servers on a daily basis.
response times for user dashboards and deep-dive analytic requests.                               EEDAR customers receive results of complex
                                                                                                  analytics performed on large amounts of data
Acceleration and SLA during Peaks                                                                 requiring the use of dashboards as well as
EEDAR’s service is performed in a cloud environment (Cloud provider: GoGrid). EEDAR easily        complex “deep-dive” analysis.
installed SafePeak software on a virtual cloud server, which acted as an automated dynamic
                                                                                                  EEDAR must provide a great customer
caching proxy between the application servers and the SQL Server. There were no software
                                                                                                  experience of the main dashboard system with
modifications required on either the application or the SQL Server database.                      fast response times for user dashboards and
EEDAR did a quick configuration tuning and less than a day later delivered significant            deep-dive analytic requests.
improvement of 90% in database load reduction on average and 95% at peak times,
delivering the same level of SLA during peak and off-peak hours with major response time          Solution: SafePeak
improvements. The web pages performance improvement reached 200%, cutting valuable                SafePeak: A plug and play automated dynamic
seconds.                                                                                          caching solution for Cloud, Hosted and On-
During business hours, SafePeak returned between 90-95% from cache (average of all                premise SQL Server applications.
databases on the SQL Server), resulting in up to 20X increase of potential throughput. During
the busiest working hours the efficiency was optimal (the more users and load, the better the     Product used
improvement).                                                                                     SafePeak®1.3.7

                                                                                                  Results
             Response time of complex SQL                    Response time of complex web
             queries: From 5-30 seconds to                   pages: From 45 seconds per           SafePeak accelerated EEDAR’s Cloud SQL Server
             few milliseconds.                               page to 15 seconds or less.          application, reduced the load on its database
                                                                                                  and provided insurance against spikes of load
                                                                                                  and degradation of performance during peaks
     30                                               55
                                                                                                  of hours or days.
     25                                               45

     20                                               35                                          More detailed results and figures
                                                                                                  on page 2
     15                                               25

     10                                               15

      5                                               5

      0                                               0
                                                                                                                                                  1
Results                                                                                                                    About EEDAR
    `` Load   on SQL Server was cut on average by 90% and 95% at peaks due to SafePeak cach-                                  EEDAR is the largest specialty video game
        ing, upgrading its throughput abilities by 10-20x.                                                                    research firm in the world. The company
    `` Improved   response time of complex SQL queries to a few milliseconds which were origi-                                provides analytics and business intelligence
        nally 5-30 seconds.                                                                                                   in the video game industry. EEDAR’s key
                                                                                                                              product is a service called GamePulse™, a
    `` Improved    response time of complex web pages from 45 seconds per page to 15 seconds
                                                                                                                              research tool for understanding game titles,
        or less, resulting in 200% acceleration.
                                                                                                                              retail and digital sales, industry trends, press
    `` Achieved     significantly better customer satisfaction as reported by customers.                                      and critical response, advertising effectiveness,
                                                                                                                              and product launch dashboards. The service
                                                                                                                              provides an incredible way to look at data

        “Caching is essential for a product with a significant amount                                                         from dozens of partners simultaneously and to
                                                                                                                              provide an accurate high-level perspective on
          of data volume and numerous queries. Instead of building our                                                        the gaming market.

          own complex caching strategy, SafePeak offers us an “out-of-
          the-box” solution. By using SafePeak, we instantly improved our
          application performance, reduced the response time by 66%,
          delivering acceleration of 200% and freed up programmer time
          to work on other customer activities.”
                                                                             Ted Spence, CIO, EEDAR




                                                                                                                              About SafePeak®
                                                                                                                              SafePeak Technologies delivers immediate,
                                                                                                                              plug-and-play, performance acceleration and
                                                                                                                              scalability enhancement solutions to increase
                                                                                                                              efficiency and performance of existing cloud,
                                                                                                                              hosted and enterprise data center SQL Server
                                                                                                                              applications. SafePeak®, an Automated
                                                                                                                              Dynamic Caching solution, accelerates data
                                                                                                                              access speeds to microsecond levels while
                                                                                                                              cutting database load by orders of magnitude.
                                                                                                                              No changes are required to applications,
                                                                                                                              databases, queries or stored procedures.
                                                                                                                              SafePeak is installed in minutes on a virtual
                                Web/APP Servers                SafePeak 64bit SW           MS SQL Server                      cloud server, fine-tuned in hours and the
                                                                 on server/VM                   DB Servers
                                                                  Windows 2008 Server                                         improvements are applied to all parts of any
                                                                                                                              existing application.
                                                                                                                              Founded in 2007, SafePeak has offices
                                                                                                                              worldwide and delivers solutions to address
                                                                                                                              unique cross-industry challenges in IT
                                                                                                                              departments.




To learn more about how SafePeak can help accelerate your business, visit www.safepeak.com or call 1.800.985.9587
SafePeak® is available for free download and trial:
www.safepeak.com/download
SafePeak, the SafePeak logos, and all other SafePeak Technologies products or service names are registered trademarks or trademarks of SafePeak Technologies Ltd.
All other registered trademarks or trademarks belong to their respective companies. ©2011 SafePeak Technologies Ltd. All rights reserved. Org. 04/11                          2

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SafePeak cloud case study:EEDAR

  • 1. Customer Case Study EEDAR (Video game Industry) accelerates its Cloud SQL Server application, using SafePeak®. EEDAR chooses SafePeak to help meet its goal of providing its business customers with fast information flow and meeting SLAs while running a Cloud SQL Server. SafePeak offers a plug and play software solution to accelerate SQL Server applications on Cloud, Hosted and Enterprise environments facilitating shortest time to resolution and ROI. Business Challenge EEDAR provides analytics and business intelligence in the video game industry. Its key product Geography GamePulse™ is a research tool for understanding game titles, retail and digital sales, industry Carlsbad, California, USA trends, advertising effectiveness, and product launch dashboards. The service provides an incredible way to look at data from dozens of partners simultaneously to provide an accurate Industry high-level perspective on the gaming market. Video Game - analytics and business intelligence The challenge: EEDAR integrates data from a large number of partners regularly and needs to be able to update and analyze gigabytes of data across all of its customer servers on a daily Business need basis. EEDAR integrates data from a large number EEDAR customers receive results of complex analytics performed on large amounts of data of partners regularly and needs to be able requiring the use of dashboards as well as complex “deep-dive” analysis. to update gigabytes of data across all of its EEDAR must provide a great customer experience of the main dashboard system with fast customer servers on a daily basis. response times for user dashboards and deep-dive analytic requests. EEDAR customers receive results of complex analytics performed on large amounts of data Acceleration and SLA during Peaks requiring the use of dashboards as well as EEDAR’s service is performed in a cloud environment (Cloud provider: GoGrid). EEDAR easily complex “deep-dive” analysis. installed SafePeak software on a virtual cloud server, which acted as an automated dynamic EEDAR must provide a great customer caching proxy between the application servers and the SQL Server. There were no software experience of the main dashboard system with modifications required on either the application or the SQL Server database. fast response times for user dashboards and EEDAR did a quick configuration tuning and less than a day later delivered significant deep-dive analytic requests. improvement of 90% in database load reduction on average and 95% at peak times, delivering the same level of SLA during peak and off-peak hours with major response time Solution: SafePeak improvements. The web pages performance improvement reached 200%, cutting valuable SafePeak: A plug and play automated dynamic seconds. caching solution for Cloud, Hosted and On- During business hours, SafePeak returned between 90-95% from cache (average of all premise SQL Server applications. databases on the SQL Server), resulting in up to 20X increase of potential throughput. During the busiest working hours the efficiency was optimal (the more users and load, the better the Product used improvement). SafePeak®1.3.7 Results Response time of complex SQL Response time of complex web queries: From 5-30 seconds to pages: From 45 seconds per SafePeak accelerated EEDAR’s Cloud SQL Server few milliseconds. page to 15 seconds or less. application, reduced the load on its database and provided insurance against spikes of load and degradation of performance during peaks 30 55 of hours or days. 25 45 20 35 More detailed results and figures on page 2 15 25 10 15 5 5 0 0 1
  • 2. Results About EEDAR `` Load on SQL Server was cut on average by 90% and 95% at peaks due to SafePeak cach- EEDAR is the largest specialty video game ing, upgrading its throughput abilities by 10-20x. research firm in the world. The company `` Improved response time of complex SQL queries to a few milliseconds which were origi- provides analytics and business intelligence nally 5-30 seconds. in the video game industry. EEDAR’s key product is a service called GamePulse™, a `` Improved response time of complex web pages from 45 seconds per page to 15 seconds research tool for understanding game titles, or less, resulting in 200% acceleration. retail and digital sales, industry trends, press `` Achieved significantly better customer satisfaction as reported by customers. and critical response, advertising effectiveness, and product launch dashboards. The service provides an incredible way to look at data “Caching is essential for a product with a significant amount from dozens of partners simultaneously and to provide an accurate high-level perspective on of data volume and numerous queries. Instead of building our the gaming market. own complex caching strategy, SafePeak offers us an “out-of- the-box” solution. By using SafePeak, we instantly improved our application performance, reduced the response time by 66%, delivering acceleration of 200% and freed up programmer time to work on other customer activities.” Ted Spence, CIO, EEDAR About SafePeak® SafePeak Technologies delivers immediate, plug-and-play, performance acceleration and scalability enhancement solutions to increase efficiency and performance of existing cloud, hosted and enterprise data center SQL Server applications. SafePeak®, an Automated Dynamic Caching solution, accelerates data access speeds to microsecond levels while cutting database load by orders of magnitude. No changes are required to applications, databases, queries or stored procedures. SafePeak is installed in minutes on a virtual Web/APP Servers SafePeak 64bit SW MS SQL Server cloud server, fine-tuned in hours and the on server/VM DB Servers Windows 2008 Server improvements are applied to all parts of any existing application. Founded in 2007, SafePeak has offices worldwide and delivers solutions to address unique cross-industry challenges in IT departments. To learn more about how SafePeak can help accelerate your business, visit www.safepeak.com or call 1.800.985.9587 SafePeak® is available for free download and trial: www.safepeak.com/download SafePeak, the SafePeak logos, and all other SafePeak Technologies products or service names are registered trademarks or trademarks of SafePeak Technologies Ltd. All other registered trademarks or trademarks belong to their respective companies. ©2011 SafePeak Technologies Ltd. All rights reserved. Org. 04/11 2