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Présentation


                                     Bouygues UX Challenge




Bouygues UX Challenge - 06/02/2012                           1 /12
CONTEXTE
          Objectif : Multiplier le volume des ventes de Bbox par 3




Bouygues UX Challenge - 06/02/2012                                   2 /12
CONTEXTE
          Levier : Proposer un parcours utilisateur différent de l’existant




                                     RUPTURE
Bouygues UX Challenge - 06/02/2012                                            3 /12
CONTEXTE
                                     Les 3 points noirs remarqués

                              • Langage trop professionnel
                         • Tunnel d’achat trop long et complexe
                       • Multiplicité des formats de pages d’offres




                                      L’utilisateur se sent perdu




Bouygues UX Challenge - 06/02/2012                                    4 /12
NOTRE CONCEPT
               Une nouvelle expérience utilisateur via
                  un tunnel d’achat plus court et
                    complètement dynamique




Bouygues UX Challenge - 06/02/2012                       5 /12
STRATEGIE ERGONOMIQUE

               • Simplification et fluidité de navigation
                               • Allégement du contenu



                    Un parcours plus compréhensible



Bouygues UX Challenge - 06/02/2012                        6 /12
STRATEGIE TECHNIQUE

             • Pas de rechargement de pages (AJAX)
                • Possibilité de revenir en arrière sans
                   annuler tous les choix (timeline)


                          Un parcours moins rebutant


Bouygues UX Challenge - 06/02/2012                         7 /12
STRATEGIE GRAPHIQUE

                          • Codes couleurs par univers
                                     • Effets de transition



                             Un parcours plus agréable



Bouygues UX Challenge - 06/02/2012                            8 /12
CONSEQUENCES
                    Un parcours plus compréhensible
                                   +
                      Un parcours moins rebutant
                                   +
                       Un parcours plus agréable
                                          =



Bouygues UX Challenge - 06/02/2012                    9 /12
Démo et explications...




Bouygues UX Challenge - 06/02/2012                             10/12
La nuit dure longtemps mais le jour
                             finit par arriver.




Bouygues UX Challenge - 06/02/2012                       11/12
Merci.




Bouygues UX Challenge - 06/02/2012            12/12

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Nuit Charrette Bouygues Telecom

  • 1. Présentation Bouygues UX Challenge Bouygues UX Challenge - 06/02/2012 1 /12
  • 2. CONTEXTE Objectif : Multiplier le volume des ventes de Bbox par 3 Bouygues UX Challenge - 06/02/2012 2 /12
  • 3. CONTEXTE Levier : Proposer un parcours utilisateur différent de l’existant RUPTURE Bouygues UX Challenge - 06/02/2012 3 /12
  • 4. CONTEXTE Les 3 points noirs remarqués • Langage trop professionnel • Tunnel d’achat trop long et complexe • Multiplicité des formats de pages d’offres L’utilisateur se sent perdu Bouygues UX Challenge - 06/02/2012 4 /12
  • 5. NOTRE CONCEPT Une nouvelle expérience utilisateur via un tunnel d’achat plus court et complètement dynamique Bouygues UX Challenge - 06/02/2012 5 /12
  • 6. STRATEGIE ERGONOMIQUE • Simplification et fluidité de navigation • Allégement du contenu Un parcours plus compréhensible Bouygues UX Challenge - 06/02/2012 6 /12
  • 7. STRATEGIE TECHNIQUE • Pas de rechargement de pages (AJAX) • Possibilité de revenir en arrière sans annuler tous les choix (timeline) Un parcours moins rebutant Bouygues UX Challenge - 06/02/2012 7 /12
  • 8. STRATEGIE GRAPHIQUE • Codes couleurs par univers • Effets de transition Un parcours plus agréable Bouygues UX Challenge - 06/02/2012 8 /12
  • 9. CONSEQUENCES Un parcours plus compréhensible + Un parcours moins rebutant + Un parcours plus agréable = Bouygues UX Challenge - 06/02/2012 9 /12
  • 10. Démo et explications... Bouygues UX Challenge - 06/02/2012 10/12
  • 11. La nuit dure longtemps mais le jour finit par arriver. Bouygues UX Challenge - 06/02/2012 11/12
  • 12. Merci. Bouygues UX Challenge - 06/02/2012 12/12