1. VENKATARAMAN N
Flat No. A-308, SLV Paradise, Thomas Layout, Hadosiddapura Bangalore-560035
Contact No.: 09891800067 E-Mail: venkatiyer1962@gmail.com
PROGRAM MANAGEMENT CONSULTANT
ITIL management ~ IT Infrastructure Planning & Management ~ ERP/CRM Implementation
Business Intelligence, I.T. Infrastructure, Delivery Management, Corporate Training
Snapshot
IT Professional with over 25 years of experience in domains like Manufacturing, Services & Banking pertaining to:
Areas of Expertise
 Leadership to ensure deadlines are met and a quality product is delivered
 Manage Time, Cost, Risk, Resources and Scope to ensure Quality and Customer Satisfaction
 Handle all Project Life Cycle areas viz. Initiating, Planning, Executing, Monitoring & Controlling and Closing
 Communicate status of project and release content to stake holders
 Maintain data on development members assignment and open requirements (Change Requests)
 Drive the delivery of releases in alignment with the overall strategy and vision of the Executive Sponsor of the
release
 Act as a single point of contact for anything related to a release
 Provide management oversight of the Release process, including delegation of responsibilities to all personnel
required to ensure successful delivery of the release within the scope.
 Develop and communicate detailed release plans and set release criterion and delivery expectations with key
stakeholders.
 Track, update and communicate release status to all stakeholders.
 Interact extensively with the functional team leads, identification of inter-team dependencies, delivery plan
validation, impact assessments, issue tracking / resolution, and status reporting
IT Infrastructure Management Project Management Business Intelligence
ERP Implementation Account Management Systems Audit
Global Helpdesk Management Corporate Training Risk Management
Stakeholder Management Vendor Management Expectation Management
System Administration Asset Life Cycle Management Resource Management
 Evaluation, Review and Selection of Enterprise Resource Planning (ERP) software for Manufacturing and Services
Industry
 Project Management for implementation of Enterprise wide ERP /CRM across the Enterprise (National and
International)
 Program Management for integration of ERP with Business Intelligence and generating Management Dashboards
 Customer facing roles for Requirement Gathering and Business Analysis for software design / enhancement
 Implementation of Help Desk Management, Asset management and Vendor Performance Management for global
banks and FIIDs.
 Customers handled include global banks/FIID like US Bank USA), Network International (Dubai), First Data
(Europe), Maybank(Malaysia), Bank Muscat(Oman) and Riyad Bank(KSA) and Indian banks/FIID like State Bank of
India, ICICI Bank, Punjab National Bank, Bank of Baroda and FIS (Mumbai)
 Handled IT lead roles in manufacturing companies like Motherson Sumi Systems Limited, Acme Telepower Limited,
Bry-Air Asia Limited, Mikuni India Limited, Atlas Copco Systems Limited & Delair India Limited.
 Spearheaded Key User and End User Training for Manufacturing, Services and Banking industry
 Incorporated best industry practices for System Audits and Role Based Access Controls

2.  Ensure user acceptance tests completed, all defects addressed, and all service requests contained in the release
signed off by the requestors
 Ensure a comprehensive back-out plan is in place
 Facilitate post-release evaluation meetings to discuss issues and identify improvement opportunities after major
releases
 Act as a conduit for the change management and communicate the release plan and assess change activity impacts
to the release plan
 Coordinate CFTs (cross functional team) integration activities
 Verify and control scope of the work assigned to the Team
 Proactively identify and manage situations or concerns (Risks) that are likely to impact delivery
 Escalate issues as required to the concerned stake holders, executive sponsor
Career Scan
March’ 13 till March’ 16: ESQ Management Solutions Inc. as Enterprise Business Analyst
 Customer Account Management for Banking clientele like Axis Bank(Mumbai), Bank of Baroda (Mumbai), Punjab
National Bank (Delhi), Riyadh Bank (KSA), SABB Bank (KSA), Network International (UAE), Maybank (Malaysia),
Bank Muscat (Oman), FNB (South Africa), First Data (Austria/UK)
 Requirement Gathering for product Development of ITIL based software covering Helpdesk Management, Asset Life
Cycle Management, Transaction Monitoring, Vendor Performance Management, Problem Management and Change
Management across the Self Service Terminal (SST) banking domain using Agile methodology.
 Leading a team of developers to develop complex reports and dashboards for global banks and Financial
Institutions.
July’ 10 till Feb’13: Motherson Sumi Infotech & Designs Limited as Project Manager
 Heading the Oracle Apps ERP implementation cell covering all modules at all India level for Motherson Sumi
Systems Ltd(MSSL), the flagship company of Samvardhana Motherson Group.
 Account Management of Samvardhana Motherson Refractors Limited (SMR), manufacturers of rear view mirrors
worldwide(a 2 billion USD company), involved in migration and implementation of MFG Pro 2010 from MFG Pro
eB/eB2
 Account Management of Motherson Automotive Technologies and Engineering (MATE) handing multiunit ERP rollout.
 Project Management for implementation of India Localization of JD Edwards for Mikuni India, covering Finance,
Sales and Purchase.
Sept’06 – June’10 Acme Telepower Limited, Gurgaon as Head – I.T
 Understanding existing applications and organization’s needs & requirements for ERP implementation and support.
 Ensuring smooth transition of in-house software – (Tally and Foxpro based) to Ramco virtualworks ERP.
 Implemented in-house Complaint Management System and integrated with ERP to track customer calls, provide
escalation mechanism, complete with auto-mails, auto-SMS and mobile interface covering users across
multiple circle offices.
Oct’89 – Aug’06 Bry-Air Asia Limited, Delhi / Gurgaon as Head - IT
 Setting up enterprise wide Linux based emailing server and proxy server covering multiple organization units across
Indian /Overseas locations

3.  Formulating IT infrastructure design and linking various offices through leased lines and VPN based ERP access for
secure and speedy access of information.
 Implementation of Infor ERP across multiple plants, domestic and overseas sales offices and corporate office.
 Implementation of Saleslogic CRM software across domestic and overseas sales offices and integration with the
ERP.
 Implementation of Preactor shop floor scheduling software at manufacturing plants and integration with the ERP.
Oct’ 87 – Sep’ 89: Project’21, Delhi as Systems Analyst
Jan’ 87 – Sep’ 87: Computronics India, Delhi as Programmer – Analyst
Jun’ 86 – Dec’ 86: Kale Consultants, Delhi as Programmer
Academics
1986 MCA from Delhi University
1983 B.Sc. (Mathematics) from Delhi University
Personal Dossier
Date of Birth : 18th
October 1962
Passport Number : G 2326473