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©2013 Ha’Dog Investment Proposal
How about a business
idea…
©2013 Ha’Dog Investment Proposal
…that brings artisanal food
quality to the QSR
model…
©2013 Ha’Dog Investment Proposal
…delivers value-adding
differentiation and…
©2013 Ha’Dog Investment Proposal
…presents an amazing
investment opportunity?
©2013 Ha’Dog Investment Proposal
Ha’Dog
business model & investment proposal presentation
©2013 Ha’Dog Investment Proposal
Overview
I. QSR Market Trends
II. The Consumer
III. Market Gap & Opportunity
IV. The HA’DOG Business Concept:
Unique Selling Proposition
V. Marketing
7
©2013 Ha’Dog Investment Proposal
I.
QSR Market trends
©2013 Ha’Dog Investment Proposal
Emergence of the Fast Casual
- Fast casual, the premiumization of fast-food,
becomes the industry’s “masstige” option
- Trading-up phenomenon: cut restaurant
spending and increase everyday fast-food
spending
- Preference for “small indulgence” as
consumers exit the recession mentality
9
©2013 Ha’Dog Investment Proposal
Clean food
- Fine-dining trends filter down to fast-food
- Is it fresh? organic? local? traceable? trusted?
10
©2013 Ha’Dog Investment Proposal
Handmade & artisanal
- Making food from scratch attracts customers-
and can be cheaper
- Credibility and authenticity is key!
11
©2013 Ha’Dog Investment Proposal
Convenience
- Time becomes the new currency
- Snacks turn to meals: As unconventional
lifestyles become more prominent, snacking
replaces dining & set meals
12
©2013 Ha’Dog Investment Proposal
Value pricing
- It’s not about cheap, it’s about value for money
- Maximize taste & indulgence at the best price
possible
13
©2013 Ha’Dog Investment Proposal
Discovering new tastes
- Consumers prone to experiment with
previously unfound fast food offerings
- Not just Chinese, but also Thai and
Vietnamese
- Break through the traditional fast-food offerings
(burgers, pizza, etc.)
14
©2013 Ha’Dog Investment Proposal
Health & wellness
- Even in the most indulgent activities, health
considerations capture consumers’ attention
- Turn to healthier alternatives – provided that
indulgence is not compromised
15
©2013 Ha’Dog Investment Proposal
Individualization
- Consumers are more individualized than ever,
expecting every good, service and experience
to be addressing their needs and expressing
their personality
16
©2013 Ha’Dog Investment Proposal
Transparency
- Transparency in processes, products and
service delivery makes it easy for reputations
to be built
- Coupled with the social media effect,
transparency is the factor that can make -or
break- a business
17
©2013 Ha’Dog Investment Proposal
II.
The Consumer
©2013 Ha’Dog Investment Proposal
Market segmentation
Athens
market data
19
©2013 Ha’Dog Investment Proposal
25-44 Leaders
- Higher education used as an accurate,
measurable indicator of consumer
sophistication
- Leaders set trends for
– followers of the same age
– younger audiences, who aspire to be perceived as
sophisticated through their choices
– older audiences, who aspire to be perceived as
youthful via affiliation
20
©2013 Ha’Dog Investment Proposal
25-44 Leaders:
Buying behaviour
- QSR purchase occasions
– Night out
– Stay at home / delivery dine in
– Daytime shopping
- Frequency of purchase:
– 2-4 times per week
– impulse purchase plays a significant role
- Loyalty: small basket of alternative choices
21
©2013 Ha’Dog Investment Proposal
25-44 Leaders:
selection criteria
1. Taste & indulgence
2. Value for money
3. Product quality
4. Service
5. Location: time-place utility & availability
6. Space design & ambiance
22
©2013 Ha’Dog Investment Proposal
III.
Market gap & opportunity
key benchmarks, market mapping & opportunity
identification
©2013 Ha’Dog Investment Proposal
The Hot-Dog Market
- Hot-Dog: a QSR proposition ideally suited for a
vast range of occasions
- Lunch time meals
- Middle-of-the-day snacking
- Evening dining
- Perfect match for a range of attractive market
segments
- Young audiences
- 25-34 and 35-44 professionals
- Families
24
©2013 Ha’Dog Investment Proposal
The Hot-Dog Market
- Globally, the Hot-dog has escaped its original
street-food positioning and is now present in
more attractive, premium, even gourmet
versions
- In Greece, a heavily underdeveloped market
- Multitude of low quality opportunistic
players, competing on price
- Several mid-quality players that lack
focus
25
©2013 Ha’Dog Investment Proposal
Hot-Dog Competitive Positioning Map:
Bird’s eye view at global level
26
premium &
comprehensive
differentiated
average /
basic
minimum
niche /
boutique
specialist
unfocused
generalist
portfolio size
quality of
Offering
basic/low quality
local players with weak
concepts
(compete on availability)
uncompetitive positioning
(unprofitable / non-viable)
no-interest positioning for
Hot Dog concepts
“NICHERS” !zone
of
opportunity
relevant to meaningful
differentiation and a strong
product focus
©2013 Ha’Dog Investment Proposal
The “Nichers” positioning
opportunity
- Differentiation perceived and valued by
consumers
- Positioning that commands higher margins
- Build loyalty and avoid price wars
and
- Only a handful of notable players in the global
hot-dog market
27
©2013 Ha’Dog Investment Proposal
The Nicher’s Positioning:
Achieving Differentiation
28
food quality,
taste & value
food
creativity
food
origin
space
design
primary, “external”
differentiation:
setting Nicher’s aside
from other competitors
secondary,
“internal”
differentiation:
between nichers
opportunity:
differentiation
elements currently
ignored
beverage
specialization
customer
education
©2013 Ha’Dog Investment Proposal
The Nicher’s Positioning:
Notable global hot-dog examples
- Herman-ze-German
- Hank’s haute dogs
- Biker Jim’s
- Banger Bros
©2013 Ha’Dog Investment Proposal
Herman – ze - German
Brand promise
authentic,
wholesome wurst
Concept elements
Grilled – not fried
Free range,
sourced meat
Food quality
German tradition
“no-oil” fries
Freshly baked
bread
German products
(drinks, pastries,
sausages
30
©2013 Ha’Dog Investment Proposal
Hank’s Haute Dogs
Brand promise
a creative play on
the all-american
favorite
Concept elements
H. Adaniya
renowned
restauranteur
Food romance
Hawaii original
Love for food
Regional
Specialty
Exceptional
quality
Innovative
31
©2013 Ha’Dog Investment Proposal
Biker Jim’s
Brand promise
Gourmet street
food
Concept elements
Restaurant, cart &
truck
Wild game and
unusual meat
sausages
Great taste
House made
32
©2013 Ha’Dog Investment Proposal
Banger Bros
Brand promise
exceptional
sausages
Concept elements
Banger love,
obsession and
fantasy
Sausage world
heritage & culture
Uncompromising
quality
Perfect bread
Events
Stylish & elegant
33
©2013 Ha’Dog Investment Proposal
The Nicher’s Positioning:
Local market competitive offerings
- Ha’Dog is ideally positioned to compete with
the most successful niche players of the local
QSR market
©2013 Ha’Dog Investment Proposal
IV.
The HA’DOG Business Concept:
Unique Selling Proposition
the brand, the USP & elements of differentiation
©2013 Ha’Dog Investment Proposal
Brand Strategy:
The Ha’Dog brand promise
a journey
of discovery
and experimentation
in the culinary
art
of the hotdog
36
©2013 Ha’Dog Investment Proposal
Unique Selling Proposition
37
the opportunity
to immerse yourself
to the complete,
authentic experience
of the hotdog
which means…
©2013 Ha’Dog Investment Proposal
Key elements of differentiation
38
diverse variety of our great-tasting,
own-recipe sausages,
made from the best
quality meats, natural ingredients
and aromatic herbs

©2013 Ha’Dog Investment Proposal
Key elements of differentiation
39
great variety of home-made
sauces, made fresh from natural
ingredients, constantly changing to
bring new flavors

©2013 Ha’Dog Investment Proposal
Key elements of differentiation
40

an impressive range of beers,
including lager, pilsner, weiss,
stout and other specialty beers
for the full hotdog experience
©2013 Ha’Dog Investment Proposal
Key elements of differentiation
41
⏎
an elegant, aesthetically pleasing
environment & atmosphere,
designed to showcase
the diversity, quality and indulgence
of the product
©2013 Ha’Dog Investment Proposal
Key elements of differentiation
42
photo of employee-customer
interaction
>
a knowledgeable, well-trained,
friendly & welcoming
team, educating the customer,
helping to pair
hot dogs, sauces and beers
to create the perfect
gastronomic experience
©2013 Ha’Dog Investment Proposal
The Ha’Dog experience
43

it’s not about variety, quality,
taste and experimentation…
its about bringing it all together
to create
a memorable experience
to the customer
©2013 Ha’Dog Investment Proposal
V.
Marketing
©2013 Ha’Dog Investment Proposal
The Product
- Range is diverse (7-9 sausages from a
selection of 15, up to 4 cold and 4 hot sauces)
and frequently updated
- Sausages and sauces made in company-
owned facilities (HASP and ISO certifications)
using flagship Greek ingredients and top
quality certified meats
- Regular size portion (100gm. sausages) with
emphasis on quality not “street food size”
- Capabilities for Halal sausage production
and/or production setup and overseeing
45
©2013 Ha’Dog Investment Proposal
The price –
value proposition
- Mass-Premium positioning
- Do not engage in price competition and/or
price intensive promotional offers
- Ha’Dog is an everyday luxury
46
©2013 Ha’Dog Investment Proposal
Space design
- Restaurant design to be a showcase for the
product
- Simple, minimalist design to bring Ha’Dog to
the epicenter
- Small-size restaurants (an approximate 100m2
with an 80%-20% split for exterior seating
space) and high-stool seating to allow for fast
customer turnover
- High-street, shopping areas and malls
locations to maximize footfall & exposure
47
©2013 Ha’Dog Investment Proposal
Operations
- Min. shift staffing level: 2 persons
- Easy to double and triple capacity during peak
times by increasing staff
48
1 staff
till & beverages
1-2 staff +
Ha-Dog
order
fulfillment
Front Counter
order fulfillment
line of visibility
preparation
occurs prior
and after times
of service
Back Counter
kitchen
preparation
©2013 Ha’Dog Investment Proposal
People
- Knowledgeable on the product
- Well-trained to be able to recommend food and
beverage pairings
- Culinary background
- Engaging the customer to discussion and
creating an experience out of a meal/snack
occasion
49
©2013 Ha’Dog Investment Proposal
Communications
- Limited budget expenditure on communication
and promotion
- Full utilization of word-of-mouth through social
media
- Menus and POS materials sponsored by
suppliers
- Participation in local events
50
©2013 Ha’Dog Investment Proposal
Q&A /
Discussion
HA' DOG | Master Franchise Presentation
HA' DOG | Master Franchise Presentation

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HA' DOG | Master Franchise Presentation

  • 1.
  • 2. ©2013 Ha’Dog Investment Proposal How about a business idea…
  • 3. ©2013 Ha’Dog Investment Proposal …that brings artisanal food quality to the QSR model…
  • 4. ©2013 Ha’Dog Investment Proposal …delivers value-adding differentiation and…
  • 5. ©2013 Ha’Dog Investment Proposal …presents an amazing investment opportunity?
  • 6. ©2013 Ha’Dog Investment Proposal Ha’Dog business model & investment proposal presentation
  • 7. ©2013 Ha’Dog Investment Proposal Overview I. QSR Market Trends II. The Consumer III. Market Gap & Opportunity IV. The HA’DOG Business Concept: Unique Selling Proposition V. Marketing 7
  • 8. ©2013 Ha’Dog Investment Proposal I. QSR Market trends
  • 9. ©2013 Ha’Dog Investment Proposal Emergence of the Fast Casual - Fast casual, the premiumization of fast-food, becomes the industry’s “masstige” option - Trading-up phenomenon: cut restaurant spending and increase everyday fast-food spending - Preference for “small indulgence” as consumers exit the recession mentality 9
  • 10. ©2013 Ha’Dog Investment Proposal Clean food - Fine-dining trends filter down to fast-food - Is it fresh? organic? local? traceable? trusted? 10
  • 11. ©2013 Ha’Dog Investment Proposal Handmade & artisanal - Making food from scratch attracts customers- and can be cheaper - Credibility and authenticity is key! 11
  • 12. ©2013 Ha’Dog Investment Proposal Convenience - Time becomes the new currency - Snacks turn to meals: As unconventional lifestyles become more prominent, snacking replaces dining & set meals 12
  • 13. ©2013 Ha’Dog Investment Proposal Value pricing - It’s not about cheap, it’s about value for money - Maximize taste & indulgence at the best price possible 13
  • 14. ©2013 Ha’Dog Investment Proposal Discovering new tastes - Consumers prone to experiment with previously unfound fast food offerings - Not just Chinese, but also Thai and Vietnamese - Break through the traditional fast-food offerings (burgers, pizza, etc.) 14
  • 15. ©2013 Ha’Dog Investment Proposal Health & wellness - Even in the most indulgent activities, health considerations capture consumers’ attention - Turn to healthier alternatives – provided that indulgence is not compromised 15
  • 16. ©2013 Ha’Dog Investment Proposal Individualization - Consumers are more individualized than ever, expecting every good, service and experience to be addressing their needs and expressing their personality 16
  • 17. ©2013 Ha’Dog Investment Proposal Transparency - Transparency in processes, products and service delivery makes it easy for reputations to be built - Coupled with the social media effect, transparency is the factor that can make -or break- a business 17
  • 18. ©2013 Ha’Dog Investment Proposal II. The Consumer
  • 19. ©2013 Ha’Dog Investment Proposal Market segmentation Athens market data 19
  • 20. ©2013 Ha’Dog Investment Proposal 25-44 Leaders - Higher education used as an accurate, measurable indicator of consumer sophistication - Leaders set trends for – followers of the same age – younger audiences, who aspire to be perceived as sophisticated through their choices – older audiences, who aspire to be perceived as youthful via affiliation 20
  • 21. ©2013 Ha’Dog Investment Proposal 25-44 Leaders: Buying behaviour - QSR purchase occasions – Night out – Stay at home / delivery dine in – Daytime shopping - Frequency of purchase: – 2-4 times per week – impulse purchase plays a significant role - Loyalty: small basket of alternative choices 21
  • 22. ©2013 Ha’Dog Investment Proposal 25-44 Leaders: selection criteria 1. Taste & indulgence 2. Value for money 3. Product quality 4. Service 5. Location: time-place utility & availability 6. Space design & ambiance 22
  • 23. ©2013 Ha’Dog Investment Proposal III. Market gap & opportunity key benchmarks, market mapping & opportunity identification
  • 24. ©2013 Ha’Dog Investment Proposal The Hot-Dog Market - Hot-Dog: a QSR proposition ideally suited for a vast range of occasions - Lunch time meals - Middle-of-the-day snacking - Evening dining - Perfect match for a range of attractive market segments - Young audiences - 25-34 and 35-44 professionals - Families 24
  • 25. ©2013 Ha’Dog Investment Proposal The Hot-Dog Market - Globally, the Hot-dog has escaped its original street-food positioning and is now present in more attractive, premium, even gourmet versions - In Greece, a heavily underdeveloped market - Multitude of low quality opportunistic players, competing on price - Several mid-quality players that lack focus 25
  • 26. ©2013 Ha’Dog Investment Proposal Hot-Dog Competitive Positioning Map: Bird’s eye view at global level 26 premium & comprehensive differentiated average / basic minimum niche / boutique specialist unfocused generalist portfolio size quality of Offering basic/low quality local players with weak concepts (compete on availability) uncompetitive positioning (unprofitable / non-viable) no-interest positioning for Hot Dog concepts “NICHERS” !zone of opportunity relevant to meaningful differentiation and a strong product focus
  • 27. ©2013 Ha’Dog Investment Proposal The “Nichers” positioning opportunity - Differentiation perceived and valued by consumers - Positioning that commands higher margins - Build loyalty and avoid price wars and - Only a handful of notable players in the global hot-dog market 27
  • 28. ©2013 Ha’Dog Investment Proposal The Nicher’s Positioning: Achieving Differentiation 28 food quality, taste & value food creativity food origin space design primary, “external” differentiation: setting Nicher’s aside from other competitors secondary, “internal” differentiation: between nichers opportunity: differentiation elements currently ignored beverage specialization customer education
  • 29. ©2013 Ha’Dog Investment Proposal The Nicher’s Positioning: Notable global hot-dog examples - Herman-ze-German - Hank’s haute dogs - Biker Jim’s - Banger Bros
  • 30. ©2013 Ha’Dog Investment Proposal Herman – ze - German Brand promise authentic, wholesome wurst Concept elements Grilled – not fried Free range, sourced meat Food quality German tradition “no-oil” fries Freshly baked bread German products (drinks, pastries, sausages 30
  • 31. ©2013 Ha’Dog Investment Proposal Hank’s Haute Dogs Brand promise a creative play on the all-american favorite Concept elements H. Adaniya renowned restauranteur Food romance Hawaii original Love for food Regional Specialty Exceptional quality Innovative 31
  • 32. ©2013 Ha’Dog Investment Proposal Biker Jim’s Brand promise Gourmet street food Concept elements Restaurant, cart & truck Wild game and unusual meat sausages Great taste House made 32
  • 33. ©2013 Ha’Dog Investment Proposal Banger Bros Brand promise exceptional sausages Concept elements Banger love, obsession and fantasy Sausage world heritage & culture Uncompromising quality Perfect bread Events Stylish & elegant 33
  • 34. ©2013 Ha’Dog Investment Proposal The Nicher’s Positioning: Local market competitive offerings - Ha’Dog is ideally positioned to compete with the most successful niche players of the local QSR market
  • 35. ©2013 Ha’Dog Investment Proposal IV. The HA’DOG Business Concept: Unique Selling Proposition the brand, the USP & elements of differentiation
  • 36. ©2013 Ha’Dog Investment Proposal Brand Strategy: The Ha’Dog brand promise a journey of discovery and experimentation in the culinary art of the hotdog 36
  • 37. ©2013 Ha’Dog Investment Proposal Unique Selling Proposition 37 the opportunity to immerse yourself to the complete, authentic experience of the hotdog which means…
  • 38. ©2013 Ha’Dog Investment Proposal Key elements of differentiation 38 diverse variety of our great-tasting, own-recipe sausages, made from the best quality meats, natural ingredients and aromatic herbs 
  • 39. ©2013 Ha’Dog Investment Proposal Key elements of differentiation 39 great variety of home-made sauces, made fresh from natural ingredients, constantly changing to bring new flavors 
  • 40. ©2013 Ha’Dog Investment Proposal Key elements of differentiation 40  an impressive range of beers, including lager, pilsner, weiss, stout and other specialty beers for the full hotdog experience
  • 41. ©2013 Ha’Dog Investment Proposal Key elements of differentiation 41 ⏎ an elegant, aesthetically pleasing environment & atmosphere, designed to showcase the diversity, quality and indulgence of the product
  • 42. ©2013 Ha’Dog Investment Proposal Key elements of differentiation 42 photo of employee-customer interaction > a knowledgeable, well-trained, friendly & welcoming team, educating the customer, helping to pair hot dogs, sauces and beers to create the perfect gastronomic experience
  • 43. ©2013 Ha’Dog Investment Proposal The Ha’Dog experience 43  it’s not about variety, quality, taste and experimentation… its about bringing it all together to create a memorable experience to the customer
  • 44. ©2013 Ha’Dog Investment Proposal V. Marketing
  • 45. ©2013 Ha’Dog Investment Proposal The Product - Range is diverse (7-9 sausages from a selection of 15, up to 4 cold and 4 hot sauces) and frequently updated - Sausages and sauces made in company- owned facilities (HASP and ISO certifications) using flagship Greek ingredients and top quality certified meats - Regular size portion (100gm. sausages) with emphasis on quality not “street food size” - Capabilities for Halal sausage production and/or production setup and overseeing 45
  • 46. ©2013 Ha’Dog Investment Proposal The price – value proposition - Mass-Premium positioning - Do not engage in price competition and/or price intensive promotional offers - Ha’Dog is an everyday luxury 46
  • 47. ©2013 Ha’Dog Investment Proposal Space design - Restaurant design to be a showcase for the product - Simple, minimalist design to bring Ha’Dog to the epicenter - Small-size restaurants (an approximate 100m2 with an 80%-20% split for exterior seating space) and high-stool seating to allow for fast customer turnover - High-street, shopping areas and malls locations to maximize footfall & exposure 47
  • 48. ©2013 Ha’Dog Investment Proposal Operations - Min. shift staffing level: 2 persons - Easy to double and triple capacity during peak times by increasing staff 48 1 staff till & beverages 1-2 staff + Ha-Dog order fulfillment Front Counter order fulfillment line of visibility preparation occurs prior and after times of service Back Counter kitchen preparation
  • 49. ©2013 Ha’Dog Investment Proposal People - Knowledgeable on the product - Well-trained to be able to recommend food and beverage pairings - Culinary background - Engaging the customer to discussion and creating an experience out of a meal/snack occasion 49
  • 50. ©2013 Ha’Dog Investment Proposal Communications - Limited budget expenditure on communication and promotion - Full utilization of word-of-mouth through social media - Menus and POS materials sponsored by suppliers - Participation in local events 50
  • 51. ©2013 Ha’Dog Investment Proposal Q&A / Discussion