DeskCenter USA IT & System Management Solutions Presentation

DESKCENTER USA IT MANAGEMENT
SOLUTIONS
www.deskcenter.com

| www.deskcenter.com2
IT SAVES UP TO 55% OF
THE 3-YEAR COST OF
MANAGING YOUR IT SYSTEMS
(examples slide 3, ROI savings chart slide 22 )
WHY DO YOU NEED TO CONSIDER A LIFECYCLE
AND IT MANAGEMENT SOFTWARE?
DeskCenterUSA offers a competitive upgrade pricing structure
for Kace, Altiris and LANDesk current customers.
DeskCenterUSA will beat any written quote
by these software providers.

3
EXAMPLES: &
Total Cost of Ownership $5,269 $4,650 $3,413
| www.deskcenter.com

4
• Gartner, Forester, Experton, KPMG and
others say by using Software Asset
Management alone, YEARLY SOFTWARE
COSTS ARE REDUCED UP T0 30%.
WHAT ARE THE LEADING TECHNOLOGY
RESEARCH AND CONSULTING COMPANIES
SAYING ABOUT IMPLEMENTING ONLY ASSET
MANAGEMENT ALONE?

5
WHY DESKCENTER?

6
Products
DeskCenter® Management
Suite
20 Applications
Consulting
Implementation
Consulting
After-Sales Support
More than 40 years experience in IT LifeCycle and
Infrastructure Management Services
More than 30 years of IT Management experience
More than 1,000 customers
900,000 systems under management
Privately owned
Based in Long Beach, NY
Founded in 2008
ABOUT US

7
One Database. One Dashboard.
Built from the ground up.
THE POWER OF ONE!

8
Inventory
Users
and
Assets,
SNMP
WMI, IP
Active
Directory,
LDAP
Document
Management
Instant-
Scan
OLE Integrated
Realtime
System
Management
Remote
Screen
Active
Scripting
Toolbox
Quickscripts
Asset
Management
Technical
Financial
OVERVIEW: DESKCENTER MANAGEMENT SUITE

9
OS
Deployment
Unattended
or Image
From NT to
Windows
2008 R2
SP1
Software
Deployment
Software
rules,
Bandwith
Management
Deployment
MSI,
XenAPP
ThinAPP
Interfaces
XML,
HTML
Excel,
Script,
Outlook
POP3,
IMAP,
LDAP
Reporting Reportexplorer
Reportdesigner
Automated
Reporting

10
DeskCenter
SelfService
Portal
Easy-to-
use
Self
Service
Ticketing
User Help
Desk
Incident
management
Trouble
Shooting
DeskCenter
CTI
Integrate
local TAPI
in your
helpdesk
Provide
better
service
Reporting Report
explorer
Report
designer
Automated
Reporting

11
SAM DNA / plus : Microsoftt approved Software
Asset Management for more than 9,000 products
with 900,000 variations.
Energy Management: Go Green! Save energy
with automatic PC shutdowns (200 computers
saves approximately $16,000 a year).

12
AND MORE!
CUSTOMERS

13
The only all-in-one solution for your IT Management – no
OEM products, all developed in-house by skilled software
engineers from DeskCenter
Small Footprint, non-intrusive
Reporting throughout the whole IT service process
All data resides in a single database. You can run any
technical & financial report
Perfect support during easy installation and thereafter
THE DESKCENTER USP

14
Six different inventory methods
The modular solution – customized and configured to your
specific needs
Needs lowest infrastructure ressources – no separate
server; no active directory.
Integrates seamlessly into existing systems
SAM and inventory without agent – no interferences with
existing systems
Easy data exchange (e.g. SAP)
THE DESKCENTER ADDITIONAL VALUE ADDED

15
Inventory with the
DeskCenter
Management
Service
Instant on-
Demand Inventory
Inventory with
DeskCenter® SDI-
Agent
Script Inventory
(Logon-Script)
Offline Inventory with
DeskCenter® One-Step
Inventory
HIGHLIGHTS: INVENTORY WITH OR WITHOUT
AGENT

16
HIGHLIGHTS: SOFTWARE ASSET MANAGEMENT
Save up to 30% on your software per user – right NOW!
Largest Software-Recognition Database worldwide
Recognizes more than 900,000 software assets!
FREE update to your software if not discovered!
SAM Solutions recommended by Microsoft
Upgrade and Downgrade rights
Perfect for managing virtualized or cloud software
Covers complex situations like User-CALs, CPI Licenses etc.
Intelligent traffic-lights support your process
Application Metering
Supports harvesting of licenses and repurposing

17
HIGHLIGHTS: SOFTWARE DEPLOYMENT
Use the industry standard: MSI
Deploy MSI files, Executables and virtualized Software.
We replace the WSUS-Server – Patch Management included
Deploy any OS – from Windows NT to Windows 7 SP 1
Integrate your drivers
DeskCenter is perfect for Windows 7 migrations

18
HIGHLIGHTS: HELPDESK
Open Tickets via Web, Phone or Email
Knowledge-Base
Easy to use – Rich Formatting
User-friendly Email notifications
SLA Management
Multiple Projects
Costcenter – Billing of time and material
Robust enough to support 1,000s of open tickets
Use the self-service portal to reduce your cost

19
Best price and value prosposition
in the market
PRICING – LEADING ROI IN THE INDUSTRY
• BASIC PACKAGE
• SAM PACKAGE
• DEPLOYMENT
PACKAGE
• ENTERPRISE
PACKAGE
Define your
modules:

20
Implement
• Process Design
• Installations
• Customizing
• Individual
Reporting
• Scripting
Training
• Training Onsite
• Training ITAM
• Training
Deployment
• Training
Helpdesk
• Training
Reporting
Maintenance/
Support
• Maintenance
contract includes
updates and
upgrades
• Support
Standard: Web,
Email, Phon
• Support Premium
• Upgrade to our
premium support
level
SERVICES

21
GO GREEN – IT PAYS!

22
0.00 50,000.00 100,000.00 150,000.00 200,000.00 250,000.00
Energy costs savings
SW License Savings ($90 per)
Admin production savings
TOTAL SAVINGS
ROI SAVINGS
Year 1 Year 3
16,500 49,500
22,500 67,500
14,400 43,200
53,400 160,200
ROI SAVINGS CALCULATION OF A TYPICAL
INSTALLATION
ROI calculation based on typical 250 seat installation of Enterprise package including
all 20 apps, 3 year Maintanance, Professional Installation Services and Training. ROI
in this case is 5 months.

Talk to us about your pain points.
Review our IT Management and Lifecycle Suite during a
no-obligation demonstration.
Let‘s talk about your current budget and where this ROI will be
the most valuable.
We‘ll work out a customized price structure so you can have a
compliant, transparent IT Department while realizing
significant savings and peace of mind for years to come.
23
ROI SAVINGS: WHERE DO YOU NEED TO
SAVE MONEY?

24
For a customized demo, free price quote
or for further information -
Contact:
(516) 442-1508
Jacqueline – jacqueline.muratore@deskcenterusa.com
Valerie – valerie.pesce@deskcenterusa.com
Info – info@deskcenterusa.com
DESKCENTER IT MANAGEMENT SUITE:
Beyond Your Expectations.
DESKCENTER

Thank you for your interest in
DeskCenter USA Inc.
25 | www.deskcenter.com

DeskCenter USA IT & System Management Solutions Presentation

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DeskCenter USA IT & System Management Solutions Presentation