1. Behoeftenonderzoek Business Intelligence Toetsen van bestaande dienstverlening aan de behoeften in de nieuwe organisatie VVDAB, January 31th, 2008 Mia Brugmans

3. Stappen 5. Acties nemen en het effect consolideren 1. Projectdefinitie 2. Promotie 3. Data verzamelen 4. Data analyseren, samenvatten en rapporteren

8. Gebruikte methodes Poll vor di|agora gebruikers Poll voor alle medewerkers van het hoofdkantoor Interviews met ‘key-people’ Analyse dagelijks werk comments comments Kosten

9. Verzenden van de ‘Poll’ Subject: External information on MyInbev.net June 6 Dear all, The site External information under Tools on MyInbev.net is a gateway to public external information available at the GHQ. The concept is: Find the evident and Ask for what is more difficult The aim is - have a limited but very relevant selection of data and reports at your disposal of up-to-date information - give you the possibility to delegate more difficult requests - a more consistent use of external data at InBev Please visit the site and complete the Poll you find here or on the site. It has 10 radio button-questions and takes 2 full minutes. Any question you fill in is OK. All comments are welcome. The poll is anonymous, only the number of answers is seen. Thank you for your cooperation, Mia Mia Brugmans Business Intelligence in Business Services

10. Verzenden van een herinnering voor de ‘Poll’ June 9 Dear all, This is a reminder. The Poll on External Information on MyInBev.net will be closed by Monday evening June 12. You find the site on MyInBev.net/Tools/External information. You will be informed on the results. Thanks to all who already responded. Hereby I inform you that the 'Global Beer Presentation' has been updated by Commercial (F.Berghmans) with the comments received after the launch - Objective: to provide the Inbev community with an overview of the global beer market usable for as well internal as external audiences - Source: nearly completely CANADEAN ltd, as they are our default supplier for global beer data Kind regards, Mia

11. 4. Data analyseren, samenvatten en rapporteren. Feedback aan de gebruikers en rapport voor de hierarchie Subject: FW: External information on MyInbev.net: Results of the Poll and updates 10 July Dear all, View the results of the Poll on the 'External information' site on MyInBev.net . Thanks to those that replied . The response was about 25%. For you information: 1. Country market reports from Plato Logic are added. There are over 50 countries covered now 2. Top 10 brewers (volume, profitability ): updated 3. List of Brewing industry M&A transactions : updated 4. Notifications for Press , can be set up as follows: - Go to the press database - make your selection e.g. 'Main press headlines' or ' Press' or make any selection you want - click on 'Search' (under left) - click on 'Subscribe to this search' (above in the screen) - fill in the wizard For assistance, please feel free to call 6294

12. 5. Acties nemen en het effect consolideren Next Knowledge Forum: External sources of information: what is there to know? 3 April 2007 presented by Mia Brugmans & François Berghmans You will find a contents summary, practical details and enrolment instructions , as well as the PowerPoint presentations of the previous sessions , on our GHQ Intranet , section Life at GHQ, GHQ information sessions, tab Knowledge Forum: http://countries.myinbev.net/ghq/index-ghq/ghq_information_sessions.htm?showtab=1 Your enrolment will be confirmed by mail. Steven Scheers Director Global Engagement and Communication

13. Dank je Vragen?