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Let’s Get Visual:
The Power of Telling Your Hotel’s
Story Through Video
Technical Difficulties?
Contact
Citrix GoToWebinar
1-800-263-6317
support@citrixonline.com

Copyright © 2014 Leonardo Worldwide Corporation
Darlene Rondeau
Vice-President,
Best Practices, Online Merchandising
Leonardo

@darlenerondeau
Hotel
Video:
►Evokes
emotion
►Shows an
experience
►Is dynamic
Ben Pickering
President & COO
SoMedia Networks
@bpicks
About Us

• Using technology to transform traditional video
production from a time-consuming creative
process to an efficient business process

• The only integrated platform providing an
integrated solution for video production, video
content management & analytics

• Partnered with Leonardo and currently delivering
video to hospitality brands across North America
TSXV:VID
Video and the Travel Industry
Video engages consumers and increases the likelihood of booking

66% of consumers
report watching video
when planning travel
and 43% when
reserving
accommodations1

Travelers are more
than twice as likely
to book when a
virtual tour or video
is available2

(1)Ezine: http://ezinearticles.com/?Trends-for-Online-Hotel-Marketing-in-2013---The-Way-Forward&id=7777644
(2) Google: https://www.google.com/think/research-studies/2013-traveler.html
(3) Forrester: http://blogs.forrester.com/interactive_marketing/2009/01/the-easiest-way.html

TSXV:VID

45% of leisure
travelers and more
than 70% of business
travelers were
prompted to book as a
result of viewing a
video3
Video SEO

Online search is the primary
way travelers gain information
when researching travel1

SEO Tips
• Use title and tags that
mirror your target keywords

Use of video drives
150%+ increase in
organic search traffic2

• Create a video sitemap
• Use good thumbnail
images

(1)Google; http://www.ithotelero.com/wp-content/uploads/2013/11/2013-traveler_research-studies_Nov2013_Google.pdf
(2) Marketing Sherpa

TSXV:VID
Best Types of Video for Hotels
Video Tours
Walk potential guests through and around the hotel,
highlighting key features, amenities, activities and of course
bedroom suites

Testimonial Videos
87% of people who see positive reviews online are more likely
to visit a destination so use video to broadcast the positive
experience of past guests

Hosted Profile
This type of video involves a manager or other employee
presenting the hotel (restaurant, spa, etc.) and is an effective
way of helping consumers connect with a brand or property on
a more personal level

Scripted Ads
Video ads use a professional narrator combined with
professionally shot footage and carefully chosen music, this is
a task that is often better left to the professionals
TSXV:VID
Best Types of Video for Hotels
Create Amazing Video Content
• Flaunt what you’ve got – whether it’s the
destination and surrounding area, your
amenities, your staff, etc. highlight them in
your video(s)

• Pick a theme; don’t try to cram everything
into one video

• Recommended length of 1-2 minutes
• Work with a trusted partner for video
production to ensure brand consistency
across various video content

TSXV:VID
Maximize your video assets
Leverage social channels
Video is the most engaging content on
Facebook and Twitter, so share it!

Add video to your landing pages
Average attention span on a web page is 8
seconds so use video to grab users and
convey information more easily than text

Use video in your email marketing
According to Get Response, emails with
video see on average 2x higher click through
rates

Measure results to identify effective
video content and increase ROI
TSXV:VID
Key Takeaways
►Video is proven to increase consumer engagement, so it’s not just a
“nice to have”
►Once your video is produced, use it in a variety of places –
yourhotel.com, social sites (e.g. Facebook, Twitter feeds) + sales
proposals and email marketing initiatives
►There’s a video that’s right for every hotel that considers property
type, features and amenities and of course, budget!
Robyn Kinard
Director of Hotel Marketing
Wynn Las Vegas and Encore
• Pictures speak a thousand words and video brings them to life
• Ability to focus on details that evoke emotion
• Keep it fresh
Video is Vital
• Being specific about a topic in imagery
should be matched in video
• The quality will reflect the quality in a product
• We are a visual society. We want to see it
now
• Video is the dimensional way to build trust
with consumers before arrival
• Well done video can cross
international communication
without translation
• Quick video messages can take
people on a mental vacation while
they are viewing

• Productive messaging even if
consumer was not planning a
journey because now the seed has
been planted
Key Takeaways
►The richness of video evokes emotion something hotel shoppers will remember
►Video quality should reflect your brand
►Builds trust and credibility
Missed the Webinar? It’s ok, Check
out the Recording
►Recording of this webinar
● Share it with your colleagues
Download our Free e-Book
►Seeing is Believing:
Five Steps To Transforming Your Hotel’s Online Presence With Video
Copyright © 2014 Leonardo Worldwide Corporation

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Hotel Video Marketing: The Power of Visual Storytelling

  • 1. Let’s Get Visual: The Power of Telling Your Hotel’s Story Through Video Technical Difficulties? Contact Citrix GoToWebinar 1-800-263-6317 support@citrixonline.com Copyright © 2014 Leonardo Worldwide Corporation
  • 2. Darlene Rondeau Vice-President, Best Practices, Online Merchandising Leonardo @darlenerondeau
  • 4. Ben Pickering President & COO SoMedia Networks @bpicks
  • 5. About Us • Using technology to transform traditional video production from a time-consuming creative process to an efficient business process • The only integrated platform providing an integrated solution for video production, video content management & analytics • Partnered with Leonardo and currently delivering video to hospitality brands across North America TSXV:VID
  • 6. Video and the Travel Industry Video engages consumers and increases the likelihood of booking 66% of consumers report watching video when planning travel and 43% when reserving accommodations1 Travelers are more than twice as likely to book when a virtual tour or video is available2 (1)Ezine: http://ezinearticles.com/?Trends-for-Online-Hotel-Marketing-in-2013---The-Way-Forward&id=7777644 (2) Google: https://www.google.com/think/research-studies/2013-traveler.html (3) Forrester: http://blogs.forrester.com/interactive_marketing/2009/01/the-easiest-way.html TSXV:VID 45% of leisure travelers and more than 70% of business travelers were prompted to book as a result of viewing a video3
  • 7. Video SEO Online search is the primary way travelers gain information when researching travel1 SEO Tips • Use title and tags that mirror your target keywords Use of video drives 150%+ increase in organic search traffic2 • Create a video sitemap • Use good thumbnail images (1)Google; http://www.ithotelero.com/wp-content/uploads/2013/11/2013-traveler_research-studies_Nov2013_Google.pdf (2) Marketing Sherpa TSXV:VID
  • 8. Best Types of Video for Hotels Video Tours Walk potential guests through and around the hotel, highlighting key features, amenities, activities and of course bedroom suites Testimonial Videos 87% of people who see positive reviews online are more likely to visit a destination so use video to broadcast the positive experience of past guests Hosted Profile This type of video involves a manager or other employee presenting the hotel (restaurant, spa, etc.) and is an effective way of helping consumers connect with a brand or property on a more personal level Scripted Ads Video ads use a professional narrator combined with professionally shot footage and carefully chosen music, this is a task that is often better left to the professionals TSXV:VID
  • 9. Best Types of Video for Hotels
  • 10. Create Amazing Video Content • Flaunt what you’ve got – whether it’s the destination and surrounding area, your amenities, your staff, etc. highlight them in your video(s) • Pick a theme; don’t try to cram everything into one video • Recommended length of 1-2 minutes • Work with a trusted partner for video production to ensure brand consistency across various video content TSXV:VID
  • 11. Maximize your video assets Leverage social channels Video is the most engaging content on Facebook and Twitter, so share it! Add video to your landing pages Average attention span on a web page is 8 seconds so use video to grab users and convey information more easily than text Use video in your email marketing According to Get Response, emails with video see on average 2x higher click through rates Measure results to identify effective video content and increase ROI TSXV:VID
  • 12. Key Takeaways ►Video is proven to increase consumer engagement, so it’s not just a “nice to have” ►Once your video is produced, use it in a variety of places – yourhotel.com, social sites (e.g. Facebook, Twitter feeds) + sales proposals and email marketing initiatives ►There’s a video that’s right for every hotel that considers property type, features and amenities and of course, budget!
  • 13. Robyn Kinard Director of Hotel Marketing Wynn Las Vegas and Encore
  • 14. • Pictures speak a thousand words and video brings them to life • Ability to focus on details that evoke emotion • Keep it fresh
  • 15.
  • 16. Video is Vital • Being specific about a topic in imagery should be matched in video • The quality will reflect the quality in a product • We are a visual society. We want to see it now • Video is the dimensional way to build trust with consumers before arrival
  • 17. • Well done video can cross international communication without translation • Quick video messages can take people on a mental vacation while they are viewing • Productive messaging even if consumer was not planning a journey because now the seed has been planted
  • 18. Key Takeaways ►The richness of video evokes emotion something hotel shoppers will remember ►Video quality should reflect your brand ►Builds trust and credibility
  • 19. Missed the Webinar? It’s ok, Check out the Recording ►Recording of this webinar ● Share it with your colleagues
  • 20. Download our Free e-Book ►Seeing is Believing: Five Steps To Transforming Your Hotel’s Online Presence With Video
  • 21. Copyright © 2014 Leonardo Worldwide Corporation

Notas do Editor

  1. Some background on Wynn’s messaging and marketing Robyn’s role at Wynn
  2. Why does Wynn believe in sharing their story with video?Why it’s important to include video in marketing initiatives for hotelsHow video helps showcase the experience the hotel is offering
  3. Welcome video: http://www.youtube.com/watch?v=51OMJR4-2VMHow does Wynn use video to share their storyWhy is video an effective method for Wynn to share it’s message