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AGENCY LAW CHANGES:
WHAT DO THEY MEAN FOR YOU AND
YOUR AGENTS?
   Audience members will not have speaking
               capabilities on this call

              However, we encourage all attendees to
               submit questions through the question
BEFORE         field on the Go To Meeting control panel

WE BEGIN      There will be a Q&A portion at the end of
               the presentation

              All questions submitted through the Go To
               Meeting control panel are private; they
               cannot be seen by other audience
               members
WHAT WE’LL COVER
•   the upcoming changes to the current agency law;
•   a review of the standard disclosure forms and other
    supplemental forms that will be available later this
    month;
•   an outline of resources that will be made available to
    brokers and agents to inform and help them adapt to
    the changes;
•   a few FAQs we’ve already been hearing around the
    state; and
•   a Q&A period for additional questions you may have
AGENCY
Changes to Virginia agency law take effect July 1,
2012.

In the coming months, VAR will provide a variety
of resources to help you adapt to the revisions,
including videos, webcasts, articles, new forms,
and classes.
1.   INFORM THE CONSUMER.
                     The law is to make sure consumers are fully
                     informed about the real estate services
                     they’ll receive and the nature of the
                     relationship with the licensee.



WHY
THE CHANGE TO
                2.   MITIGATE REALTOR ® LIABILITY.
                     The law is designed to protect licensees by
                     making sure full disclosure is provided and
                     the nature of brokerage relationship is
                     reduced to writing. It’s to eliminate much
THE LAW?             of the consumer confusion that can come
                     back and bite the licensee.

                3.   DISCOURAGE OPPORTUNISITIC
                     DUAL AGENCY.
                     The law is intended to make sure that
                     licensees who practice dual agency are fully
                     informing consumers about the risky nature
                     of that relationship.
AGENCY LAW
CHANGES


1. GET IT    All licensees must have written brokerage
                agreements with consumers they
IN              represent. These agreements must, at a
                minimum:
WRITING           Provide a list of services that the agent
                   will provide;
                  Provide a schedule of fees that will be
                   associated with service, and when
                   payable; and
                  Provide a definite termination date.
INDEPENDENT CONTRACTOR
means a real estate licensee who:

• enters into a brokerage relationship based upon a brokerage agreement that
  specifically states that the licensee is acting as an independent contractor
  and not as an agent;
• has obligations agreed to by the parties in the brokerage agreement;
• is required to

     •   maintain client confidentiality;
     •   exercise ordinary care;
     •   account for a client’s money and property;
     •   disclose material facts to client regarding the property
         and/or the transaction, and disclose material adverse
         facts/defective drywall to prospective purchasers and
         tenants;
     •   treat all parties honestly; and
     •   disclose the brokerage relationship to all parties; but

•does not have any other duties of a standard agent under Sections 54.1-2131
through 54.1-2135 (marketing, negotiating, etc.)
AGENCY LAW
CHANGES
2.
ENHANCED
              Dual agents and representatives must
DISCLOSURES     provide enhanced disclosure of limitations
                on what dual agents can and cannot do
FOR DUAL        for parties to a transaction.
AGENCY        There are exceptions for situations where
                existing clients come together in a
                common transaction, and for independent
                contractors.
AGENCY LAW
CHANGES
3.
M ANDATOR    Licensees must take a three-hour course on
Y AGENCY        the provisions of the agency statute and
                the changes made in the legislation.
COURSE       You may exempt yourself from this only if
               you agree in writing that you will not
               practice residential standard agency
               during your license term.
AGENCY COURSE TIMING
Agents must take a three-hour course on the provisions of the agency statute
and the changes made in the legislation.

This means that if your current license expires after July 1, 2012 , you may
take the three-hour agency course at any time, beginning right now. In fact, if
your license expires in July 2012, you will need the course very quickly.

However, if your license expires in February through June of 2012 , you
should wait to take the course until after you have renewed your license. You
may take the course now, but you will need to take it again (for credit) in your
next license cycle.
NEW AGENCY DISCLOSURE FORMS
• DISCLOSURE OF DUAL AGENCY OR REPRESENTATION –
 RESIDENTIAL
• DISCLOSURE OF DUAL AGENCY OR REPRESENTATION –
 COMMERCIAL
• DISCLOSURE OF BROKERAGE RELATIONSHIP FOR
 UNREPRESENTED PARTIES
• DISCLOSURE OF DESIGNATED AGENCY OR REPRESENTATION



In addition to these new required forms, we’ve also created
several additional resources to help you adapt to the changes:
• INDEPENDENT CONTRACTOR LISTING AGREEMENT

• EXCLUSIVE BUYER BROKER AGREEMENT (REDUCED IN SIZE)

• NON-EXCLUSIVE BUYER BROKER AGREEMENT (REDUCED IN SIZE)

• TWO CONSUMER INFORMATION PIECES:
    • DISCLOSURE OF BROKERAGE RELATIONSHIP INFORMATION FORM

    • CONSUMER INFORMATION REGARDING WRITTEN BUYER BROKER
     AGREEMENTS
DISCLOSURES OF
DUAL AGENCY OR
REPRESENTATION
RESIDENTIAL

2 PAGES




WWW.VAREALTOR.COM/STANDARDFORMS
DISCLOSURES OF
DUAL AGENCY OR
REPRESENTATION
COMMERCIAL

1 PAGE




WWW.VAREALTOR.COM/STANDARDFORMS
DISCLOSURE OF
BROKERAGE
RELATIONSHIP
FOR UNREPRESENTED PARTIES

1 PAGE




WWW.VAREALTOR.COM/STANDARDFORMS
DISCLOSURE OF
DESIGNATED
AGENCY
OR REPRESENTATION

1 PAGE




WWW.VAREALTOR.COM/STANDARDFORMS
INDEPENDENT
CONTRACTOR
AGREEMENT
5 PAGES




WWW.VAREALTOR.COM/STANDARDFORMS
BUYER
BROKER AGREEMENT
AVAILABLE IN EXCLUSIVE
& NON-EXCLUSIVE

2 PAGES




WWW.VAREALTOR.COM/STANDARDFORMS
SHORT
BUYER
BROKER AGREEMENT
NON-EXCLUSIVE ONLY

1 PAGE




WWW.VAREALTOR.COM/STANDARDFORMS
YOUR
REALTOR’S
ROLE
2-PAGE PIECE DESIGNED TO OUTLINE

1.WHY CONSUMERS SHOULD USE A
REALTOR®

2.WHY A BROKERAGE AGREEMENT IS
NECESSARY




WWW.VAREALTOR.COM/REALTORSROLE
RESOURCES FOR
BROKERS & AGENTS
WEBSITE
MAGAZINE
EDUCATION
STANDARD FORMS
COURSE CALENDAR
VIDEOS
HOTLINE Q&A
WEBINARS
VAREALTOR.COM/
AGENCY
VAREALTOR.COM/
AGENCY
CLASS CALENDAR CURRENTLY SHOWS
MORE THAN 120 AGENCY COURSE
OFFERINGS ACROSS THE STATE




WWW.VAREALTOR.COM/AGENCY
COMMONWEALT
H MAGAZINE
APRIL: AGENCY PRIMER
JUNE: AGENCY CHANGE TUTORIAL




WWW.VAREALTOR.COM/COMMONWEAL
TH
DO I HAVE TO HAVE A   Yes. But…
WRITTEN                  It doesn’t have to be exclusive
AGREEMENT                It doesn’t have to be long-term
TO SHOW SOMEONE
A HOUSE THAT IS NOT      It doesn’t have to be for compensation
MY LISTING?              It doesn’t have to be an agency
                          relationship
WHEN
DO YOU NEED TO   The big questions is:
DISCLOSE YOUR    Is the consumer already represented?
BROKERAGE
RELATIONSHIP?    If no:

                    “Substantive” discussion

                    Specific property

                    Actual prospect who is not your client and
                     who is not represented by any other
                     licensee
   Pricing questions

                   Motivation
WHAT IS            Repairs/property condition
SUBSTANTIVE ?
QUESTIONS & ANSWERS
        ERIK A@VAREALTOR.COM

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AGENCY LAW CHANGES: WHAT DO THEY MEAN FOR YOU AND YOUR AGENTS

  • 1. AGENCY LAW CHANGES: WHAT DO THEY MEAN FOR YOU AND YOUR AGENTS?
  • 2. Audience members will not have speaking capabilities on this call  However, we encourage all attendees to submit questions through the question BEFORE field on the Go To Meeting control panel WE BEGIN  There will be a Q&A portion at the end of the presentation  All questions submitted through the Go To Meeting control panel are private; they cannot be seen by other audience members
  • 3. WHAT WE’LL COVER • the upcoming changes to the current agency law; • a review of the standard disclosure forms and other supplemental forms that will be available later this month; • an outline of resources that will be made available to brokers and agents to inform and help them adapt to the changes; • a few FAQs we’ve already been hearing around the state; and • a Q&A period for additional questions you may have
  • 4. AGENCY Changes to Virginia agency law take effect July 1, 2012. In the coming months, VAR will provide a variety of resources to help you adapt to the revisions, including videos, webcasts, articles, new forms, and classes.
  • 5. 1. INFORM THE CONSUMER. The law is to make sure consumers are fully informed about the real estate services they’ll receive and the nature of the relationship with the licensee. WHY THE CHANGE TO 2. MITIGATE REALTOR ® LIABILITY. The law is designed to protect licensees by making sure full disclosure is provided and the nature of brokerage relationship is reduced to writing. It’s to eliminate much THE LAW? of the consumer confusion that can come back and bite the licensee. 3. DISCOURAGE OPPORTUNISITIC DUAL AGENCY. The law is intended to make sure that licensees who practice dual agency are fully informing consumers about the risky nature of that relationship.
  • 6. AGENCY LAW CHANGES 1. GET IT All licensees must have written brokerage agreements with consumers they IN represent. These agreements must, at a minimum: WRITING  Provide a list of services that the agent will provide;  Provide a schedule of fees that will be associated with service, and when payable; and  Provide a definite termination date.
  • 7. INDEPENDENT CONTRACTOR means a real estate licensee who: • enters into a brokerage relationship based upon a brokerage agreement that specifically states that the licensee is acting as an independent contractor and not as an agent; • has obligations agreed to by the parties in the brokerage agreement; • is required to • maintain client confidentiality; • exercise ordinary care; • account for a client’s money and property; • disclose material facts to client regarding the property and/or the transaction, and disclose material adverse facts/defective drywall to prospective purchasers and tenants; • treat all parties honestly; and • disclose the brokerage relationship to all parties; but •does not have any other duties of a standard agent under Sections 54.1-2131 through 54.1-2135 (marketing, negotiating, etc.)
  • 8. AGENCY LAW CHANGES 2. ENHANCED Dual agents and representatives must DISCLOSURES provide enhanced disclosure of limitations on what dual agents can and cannot do FOR DUAL for parties to a transaction. AGENCY There are exceptions for situations where existing clients come together in a common transaction, and for independent contractors.
  • 9. AGENCY LAW CHANGES 3. M ANDATOR Licensees must take a three-hour course on Y AGENCY the provisions of the agency statute and the changes made in the legislation. COURSE You may exempt yourself from this only if you agree in writing that you will not practice residential standard agency during your license term.
  • 10. AGENCY COURSE TIMING Agents must take a three-hour course on the provisions of the agency statute and the changes made in the legislation. This means that if your current license expires after July 1, 2012 , you may take the three-hour agency course at any time, beginning right now. In fact, if your license expires in July 2012, you will need the course very quickly. However, if your license expires in February through June of 2012 , you should wait to take the course until after you have renewed your license. You may take the course now, but you will need to take it again (for credit) in your next license cycle.
  • 11. NEW AGENCY DISCLOSURE FORMS • DISCLOSURE OF DUAL AGENCY OR REPRESENTATION – RESIDENTIAL • DISCLOSURE OF DUAL AGENCY OR REPRESENTATION – COMMERCIAL • DISCLOSURE OF BROKERAGE RELATIONSHIP FOR UNREPRESENTED PARTIES • DISCLOSURE OF DESIGNATED AGENCY OR REPRESENTATION In addition to these new required forms, we’ve also created several additional resources to help you adapt to the changes: • INDEPENDENT CONTRACTOR LISTING AGREEMENT • EXCLUSIVE BUYER BROKER AGREEMENT (REDUCED IN SIZE) • NON-EXCLUSIVE BUYER BROKER AGREEMENT (REDUCED IN SIZE) • TWO CONSUMER INFORMATION PIECES: • DISCLOSURE OF BROKERAGE RELATIONSHIP INFORMATION FORM • CONSUMER INFORMATION REGARDING WRITTEN BUYER BROKER AGREEMENTS
  • 12. DISCLOSURES OF DUAL AGENCY OR REPRESENTATION RESIDENTIAL 2 PAGES WWW.VAREALTOR.COM/STANDARDFORMS
  • 13. DISCLOSURES OF DUAL AGENCY OR REPRESENTATION COMMERCIAL 1 PAGE WWW.VAREALTOR.COM/STANDARDFORMS
  • 14. DISCLOSURE OF BROKERAGE RELATIONSHIP FOR UNREPRESENTED PARTIES 1 PAGE WWW.VAREALTOR.COM/STANDARDFORMS
  • 15. DISCLOSURE OF DESIGNATED AGENCY OR REPRESENTATION 1 PAGE WWW.VAREALTOR.COM/STANDARDFORMS
  • 17. BUYER BROKER AGREEMENT AVAILABLE IN EXCLUSIVE & NON-EXCLUSIVE 2 PAGES WWW.VAREALTOR.COM/STANDARDFORMS
  • 18. SHORT BUYER BROKER AGREEMENT NON-EXCLUSIVE ONLY 1 PAGE WWW.VAREALTOR.COM/STANDARDFORMS
  • 19. YOUR REALTOR’S ROLE 2-PAGE PIECE DESIGNED TO OUTLINE 1.WHY CONSUMERS SHOULD USE A REALTOR® 2.WHY A BROKERAGE AGREEMENT IS NECESSARY WWW.VAREALTOR.COM/REALTORSROLE
  • 20. RESOURCES FOR BROKERS & AGENTS WEBSITE MAGAZINE EDUCATION STANDARD FORMS COURSE CALENDAR VIDEOS HOTLINE Q&A WEBINARS
  • 22. VAREALTOR.COM/ AGENCY CLASS CALENDAR CURRENTLY SHOWS MORE THAN 120 AGENCY COURSE OFFERINGS ACROSS THE STATE WWW.VAREALTOR.COM/AGENCY
  • 23. COMMONWEALT H MAGAZINE APRIL: AGENCY PRIMER JUNE: AGENCY CHANGE TUTORIAL WWW.VAREALTOR.COM/COMMONWEAL TH
  • 24. DO I HAVE TO HAVE A Yes. But… WRITTEN  It doesn’t have to be exclusive AGREEMENT  It doesn’t have to be long-term TO SHOW SOMEONE A HOUSE THAT IS NOT  It doesn’t have to be for compensation MY LISTING?  It doesn’t have to be an agency relationship
  • 25. WHEN DO YOU NEED TO The big questions is: DISCLOSE YOUR Is the consumer already represented? BROKERAGE RELATIONSHIP? If no:  “Substantive” discussion  Specific property  Actual prospect who is not your client and who is not represented by any other licensee
  • 26. Pricing questions  Motivation WHAT IS  Repairs/property condition SUBSTANTIVE ?
  • 27. QUESTIONS & ANSWERS ERIK A@VAREALTOR.COM

Notas do Editor

  1. BLAKE WILL TAKE CARE OF THE WELCOME AND THE INTRODUCTION OF THE PANELISTS.
  2. BLAKE WILL TAKE CARE OF THE HOUSEKEEPING ANNOUNCEMENTS.
  3. BLAKE WILL GIVE THE INTRO. [Please let attendees know they can submit questions anytime during the webinar through the question part of their Go To Meeting control panel and they’ll be addressed during the Q&A at the end.]
  4. BLAKE
  5. JAY – PLEASE PROVIDE CONCISE CONTEXT FOR THE CHANGES.
  6. JAY
  7. JAY [This is so you can explain the obligations of an IC as well as explain that future references to “Representative” is the same as “Independent Contractor”]
  8. SARAH
  9. MIKE
  10. JAY
  11. BLAKE WILL WALK THROUGH EACH FORM; PLEASE MENTION, BLAKE, THAT THIS PRESENTATION IS NOT MEANT TO BE EASY TO SEE BUT THAT THE SAMPLES ARE AVAILABLE TO SEE ONLINE
  12. BUYER BROKER SHOULD BE LAST THING; MIKE TALK ABOUT THE FORM ITSELF; THEN GARY WILL TALK ABOUT REAL LIFE CONVERSATIONS WITH BUYERS
  13. BUYER BROKER SHOULD BE LAST THING; MIKE TALK ABOUT THE FORM ITSELF; THEN GARY WILL TALK ABOUT REAL LIFE CONVERSATIONS WITH BUYERS
  14. JAY
  15. This will be the main resource for all agents and brokers. We will continually update this page with new resources, and brokers will receive regular communication about updates that you can pass along to your agents.
  16. What you see here on the screen is an example of the course calendar, which is sorted by date and location. Agents will need to contact individual course providers for more information.
  17. MIKE
  18. SARAH
  19. JAY
  20. Before delving into the live questions, please mention that this webinar is to address basic concerns and applications of the law. If attendees have specific, complex scenarios, they can e-mail them to Erika@VARealtor.com and we’ll put them into a queue for the website Q&A.