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Presenting Your
Work to Executives:
8 Tips for UX Designers
8 Tips for UX Designers
The design review
8 Tips for UX Designers
All eyes are on you. Your hand trembles as
you guide your mouse to the Share Screen
button. You tap. And then it happens.
8 Tips for UX Designers
Your boss, your boss’s boss, and your boss’s
boss’s boss have finally stopped staring at you.
They are silently absorbing your creation, the
project you’ve spent the last six weeks toiling
over: the new navigation.
8 Tips for UX Designers
Before you can catch your breath, the CMO says,
“I thought you were going to put the
navigation on the left.”
8 Tips for UX Designers
That’s it. You’re doomed. There’s no way to
dig yourself out of this one.
Or is there?
8 Tips for UX Designers
8 tips
for presenting your new
design to company leaders
8 Tips for UX Designers
Remind people why
they’re sitting there
8 Tips for UX Designers
Take a minute to set the stage. But no more
than a minute! These are busy folks.
Before you show your work, call out:
		 • Who you worked with
		 • What the goal of the project is
		 • What they’re going to see
		 • What you need from them
		 (approval or feedback)
8 Tips for UX Designers
Relate your work back
to business goals
+
8 Tips for UX Designers
When executives make the time to review
your work, it’s most likely because they are
hoping that your project is going to help
them meet some kind of business goal.
8 Tips for UX Designers
If you tie your work to solving business
problems (i.e. a loss in new business inquiries
or a decrease in repeat revenue), you’ll
definitely earn their attention.
8 Tips for UX Designers
Put executives at ease by
speaking their language
8 Tips for UX Designers
Remember, senior management is far more
used to staring at reports and spreadsheets
than front-end design work.
So share some statistics around number of
visits per quarter, number of bounces, and
number of sales.
8 Tips for UX Designers
Build out a scenario,
and then walk them through it
8 Tips for UX Designers
This may mean you share a few UserTesting
video clips that highlight the navigation issues
on your website. If this was a huge overhaul
that included a lot of usability testing, share a
glimpse of the iterations that led up to where
you are now.
8 Tips for UX Designers
Highlight your intimate
knowledge of your site’s users
8 Tips for UX Designers
Talk about the people who visit your site, who
your marketing team is targeting, and how
you collected input from these people.
This is a key part of great UX work, so don’t
skip it!
8 Tips for UX Designers
Put your best foot forward
8 Tips for UX Designers
Big, over-sized screens can degrade the
quality of your work, and that isn’t a great way
to start things off. If you’re still in prototype,
use InVision to quickly create a working
version of one section of the navigation.
8 Tips for UX Designers
If this is already hosted on a demo server,
great! Walk them through the solution and
offer to send around a link afterwards so they
can explore more.
8 Tips for UX Designers
Be ready to answer
questions about your work
8 Tips for UX Designers
Prepare yourself for, “Why is that section
called Such-and-Such and not This Thing?”
If you used treejacking or card-sorting tools,
refer to the number of people you tested on
and the commonalities you came across.
8 Tips for UX Designers
Be flexible, and be ready to defer some
questions to others in the room who might
have more expertise or involvement in
certain matters.
8 Tips for UX Designers
Provide next steps
8 Tips for UX Designers
Now that you’ve shown your work and put
together a solution that you feel confident in
trying out, talk the executives through the risk.
8 Tips for UX Designers
Explain that you’re going to use an A/B
tool (like Optimizely) to test out your new
navigation with only a percentage of the
site’s visitors.
8 Tips for UX Designers
Mention the fact that you’re documenting
all of your research in an internal blog for
future reference, and that your analyst is
working with you to monitor any fluctuation
in sales once you launch.
8 Tips for UX Designers
Move forward
with confidence
8 Tips for UX Designers
Understand what motivates the people you
are going to be presenting to, and hold your
own with as much vim and vigor as you can
muster.
8 Tips for UX Designers
Confidence will earn you a degree of respect,
and if you’ve done your homework, you should
be able to get some valuable feedback—and
hopefully a seat at the table the next time
around.
www.usertesting.com

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Tips for ux designers presenting your work to executives

  • 1. Presenting Your Work to Executives: 8 Tips for UX Designers
  • 2. 8 Tips for UX Designers The design review
  • 3. 8 Tips for UX Designers All eyes are on you. Your hand trembles as you guide your mouse to the Share Screen button. You tap. And then it happens.
  • 4. 8 Tips for UX Designers Your boss, your boss’s boss, and your boss’s boss’s boss have finally stopped staring at you. They are silently absorbing your creation, the project you’ve spent the last six weeks toiling over: the new navigation.
  • 5. 8 Tips for UX Designers Before you can catch your breath, the CMO says, “I thought you were going to put the navigation on the left.”
  • 6. 8 Tips for UX Designers That’s it. You’re doomed. There’s no way to dig yourself out of this one. Or is there?
  • 7. 8 Tips for UX Designers 8 tips for presenting your new design to company leaders
  • 8. 8 Tips for UX Designers Remind people why they’re sitting there
  • 9. 8 Tips for UX Designers Take a minute to set the stage. But no more than a minute! These are busy folks. Before you show your work, call out: • Who you worked with • What the goal of the project is • What they’re going to see • What you need from them (approval or feedback)
  • 10. 8 Tips for UX Designers Relate your work back to business goals +
  • 11. 8 Tips for UX Designers When executives make the time to review your work, it’s most likely because they are hoping that your project is going to help them meet some kind of business goal.
  • 12. 8 Tips for UX Designers If you tie your work to solving business problems (i.e. a loss in new business inquiries or a decrease in repeat revenue), you’ll definitely earn their attention.
  • 13. 8 Tips for UX Designers Put executives at ease by speaking their language
  • 14. 8 Tips for UX Designers Remember, senior management is far more used to staring at reports and spreadsheets than front-end design work. So share some statistics around number of visits per quarter, number of bounces, and number of sales.
  • 15. 8 Tips for UX Designers Build out a scenario, and then walk them through it
  • 16. 8 Tips for UX Designers This may mean you share a few UserTesting video clips that highlight the navigation issues on your website. If this was a huge overhaul that included a lot of usability testing, share a glimpse of the iterations that led up to where you are now.
  • 17. 8 Tips for UX Designers Highlight your intimate knowledge of your site’s users
  • 18. 8 Tips for UX Designers Talk about the people who visit your site, who your marketing team is targeting, and how you collected input from these people. This is a key part of great UX work, so don’t skip it!
  • 19. 8 Tips for UX Designers Put your best foot forward
  • 20. 8 Tips for UX Designers Big, over-sized screens can degrade the quality of your work, and that isn’t a great way to start things off. If you’re still in prototype, use InVision to quickly create a working version of one section of the navigation.
  • 21. 8 Tips for UX Designers If this is already hosted on a demo server, great! Walk them through the solution and offer to send around a link afterwards so they can explore more.
  • 22. 8 Tips for UX Designers Be ready to answer questions about your work
  • 23. 8 Tips for UX Designers Prepare yourself for, “Why is that section called Such-and-Such and not This Thing?” If you used treejacking or card-sorting tools, refer to the number of people you tested on and the commonalities you came across.
  • 24. 8 Tips for UX Designers Be flexible, and be ready to defer some questions to others in the room who might have more expertise or involvement in certain matters.
  • 25. 8 Tips for UX Designers Provide next steps
  • 26. 8 Tips for UX Designers Now that you’ve shown your work and put together a solution that you feel confident in trying out, talk the executives through the risk.
  • 27. 8 Tips for UX Designers Explain that you’re going to use an A/B tool (like Optimizely) to test out your new navigation with only a percentage of the site’s visitors.
  • 28. 8 Tips for UX Designers Mention the fact that you’re documenting all of your research in an internal blog for future reference, and that your analyst is working with you to monitor any fluctuation in sales once you launch.
  • 29. 8 Tips for UX Designers Move forward with confidence
  • 30. 8 Tips for UX Designers Understand what motivates the people you are going to be presenting to, and hold your own with as much vim and vigor as you can muster.
  • 31. 8 Tips for UX Designers Confidence will earn you a degree of respect, and if you’ve done your homework, you should be able to get some valuable feedback—and hopefully a seat at the table the next time around.