Giorgos Gerogiannis is Data Center & Cloud Solutions Manager at Uni Systems. He covered the topic of Business Continuity in the Cloud in the 1st Business Continuity Management Forum that took place in Athens, on February 18th, 2014

1. How to Ensure Business Continuity in the Cloud
and change the way we use and manage IT
Giorgos Gerogiannis, Datacenter & Cloud Solutions Manager

2. IT needs to become smarter … get new choices
• Some use the word “Cloud” to describe new
consumption and delivery models.
• Regardless of terminology, it is clear that these new
models are emerging for the enterprise – even if they
were first inspired by consumer Internet services.
• Self-service, economies-of-scale, and flexible
sourcing options – new choices of deployment –
define these new models.

3. Uni Systems Secure Cloud Services…
Built with Reliability in mind
ISO 27001:2005
•Hosting Services for Information and Communication Technology (ICT) equipment and high-availability office facilities in the
Company’s Data Centre
•Cloud Services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)
•Professional Services including the design, installation, administration and technical support of ICT

4. Physical Security

5. Protection of the Data |Technology

6. Reliability of Operations
Processes
Security Aware
Professional Services
NDA Agreement
People
Background checked
Business Continuity
Mgmt
Operational & Change
Control
Availability Management
Managed Backup
Access Control Mgmt
Monitoring
SLA Mgmt
Secure Information
exchange
Audit Logging
Data Deletion Mgmt
Quality Assurance

7. Uni|Cloud Portfolio
Uni|Apps
Cloud on demand Apps
Uni|Desktop
Desktop as a Service
Uni|On-Board
Cloud on Boarding
Uni|Root
Monitoring as a Service
Uni|Vault
Backup & Business
Continuity as a Service
Uni|Workplace
Test & Development environment
as a Service
Uni Systems Next Generation
Hybrid Enterprise Cloud
Storage –TBA
Uni|Cloud- IaaS
Uni|Cloud- SaaS
Uni|E-Invoicing
Uni|PAYaaS
Uni|HCMaaS
Human Capital Mangmt as a Service Payroll as a Service
Uni|Cloud- PaaS
Uni|DBaaS
RDBMS as a Service
Uni|MaaS
Middleware as a Service

8. Business Continuity & Disaster Recovery
Your Clients, Employees, Bank, Insurance Company, Accountant, and Family
are depending on you to back up and run quickly after a disaster
EARTHQUAKE
• EARTHQUAKE
FLOODS
WILDFIRES
Electrical Storm

9. Traditional Approaches to DR
Backup Your Data
•
Focus is on protecting data:
o
o
•
Tape backup
Imaging
Poor performance:
o
•
Slow RTO, RPO (days)
Hidden costs:
o
o
How do we get the data back
in to a useable state?
How long to rebuild server?

10. Traditional Approaches to DR
Data Replication - Mirroring
•
Focus is on protecting application
o
o
•
Clustering
Like-for-like infrastructure
Performance, but at what price?
o
•
Near-zero RTO, RPO
High cost:
o
Duplicate infrastructure
o
Management complexity

11. Balancing Business Requirements and Cost
Cost
Cost of
Data
Availability
Cost of
System
Availability
Cost of
System
Downtime
Cost of
Data Loss
Ideal Solution Set
TIME
HOURS
RPO
Hours of Lost Transactions
0
RTO
HOURS
Hours Required to Resume Business

12. Bridging the Gap
Duplication
• Fast RTO and RPO
• Duplicate resources
• Costly and complex
Backup
• Slow RTO and RPO
• Over commitment of
recovery resources

13. Solution Design Challenges
Identify the ideal solution set
•
Evaluate per Application RPO – RTO
between Cost of Data Loss and
•
Evaluate DR resource needs
Cost of Data availability
•
•
Design DR users access providing physical
and virtual seats
•
Easy Access
•
Support Legacy, Physical and
•
Assess per application data change rate
Virtual servers
•
Design the right Replication techniques to
•
reduce replication data
Provide support for multiple
operating systems
•
Address limited bandwidth
•
Address Compliance issues
•
Address Country Risk
•
Use the right tools to optimize WAN usage
•
Use the right tools to support Physical –
Virtual and Legacy systems
•
Provide 3rd replication hop out of Country

14. Uni Systems Cloud DR Solution

15. Paying only for the Business Continuity you use
•
No Startup Investment
•
In the event of a disaster, Uni Systems will restore your chosen servers
into our cloud platform. Users are then able to remotely login to their
virtual desktops and access business critical applications and data from
any internet connected PC or workstation
•
Access from Anywhere
•
Cloud DR pricing is simple, transparent and is based around a low fixed
monthly fee

16. References
Customer
Type of Services
Major Financial
Institution
Disaster Site Hosting, Operations room
Major Financial
Institution
Disaster site Hosting, Operations room
Major Telecom
Operator
Disaster site for specific business applications
Energy
Media
Governmental
Institution
Manufacturing
More than 6 Financial
Institutes
SAP aaS
Web aaS
Mail aaS
Hosting, Remote Desktop
PAYroll as a Service

17. www.unicloud.gr
Copyright © 2014 Uni Systems