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Scrum for Capgemini People
Making Futures Integrate
Gunther Verheyen
September 2011
Introduction

 Goal of the presentation = the future state of Scrum
  • The current state
  • Some challenges




                                                 | Capgemini Application Services, Agile / Scrum
                                                    Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                     © 2011 Capgemini. All rights reserved.   2
CONTENT

1.   Look, an Agile Gorilla
2.   Giving IT back to Business
3.   Eternally Agile
4.   A Bright Future




                                            | Capgemini Application Services, Agile / Scrum
                                               Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                © 2011 Capgemini. All rights reserved.   3
1. Look, an Agile Gorilla
| Capgemini Application Services, Agile / Scrum
   Scrum for Capgemini People, Gunther Verheyen, 2011
                    © 2011 Capgemini. All rights reserved.   5
1. Look, an Agile Gorilla

 Challenges?
  • Implement Scrum




                                                  | Capgemini Application Services, Agile / Scrum
                                                     Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                      © 2011 Capgemini. All rights reserved.   6
1. Look, an Agile Gorilla

 Agile methods rule
   • Incremental management of Risk, Quality and Budget
   • Deliver quality, deliver fast




                       Source: Forrester/Dr. Dobb‟s Research Q3 2009


http://www.capgemini.com/technology-blog/2011/09/the-customer-oriented-enterprise-1-scrum-in-the-land-of-extremistan/
                                                                                    | Capgemini Application Services, Agile / Scrum
                                                                                       Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                                        © 2011 Capgemini. All rights reserved.   7
1. Look, an Agile Gorilla

 Scrum is the Agile market leader




                                                          Source: VersionOne “State of Agile Development” Survey 2010


                     http://ullizee.wordpress.com/2010/09/24/is-that-a-gorilla-i-see-over-there/
                                                                      | Capgemini Application Services, Agile / Scrum
                                                                          Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                           © 2011 Capgemini. All rights reserved.   8
1. Look, an Agile Gorilla

 Characteristics of the game
  • A low prescriptive framework for
    incremental software development
  • Continuous improvement via
    empirical process control
    o Transparency
    o Inspect
    o Adapt
  • No technological constraints
  • No phases, just Sprints
  • Respect the rules



                                                    | Capgemini Application Services, Agile / Scrum
                                                       Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                        © 2011 Capgemini. All rights reserved.   9
1. Look, an Agile Gorilla

 The heart of Scrum: a Sprint   1-4 weeks




                                                | Capgemini Application Services, Agile / Scrum
                                                   Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                    © 2011 Capgemini. All rights reserved.   10
1. Look, an Agile Gorilla

 The scalability of Scrum
  • Standard Scrum
  • Multiple Scrum Teams
  • Hyper Productivity




                                                  | Capgemini Application Services, Agile / Scrum
                                                     Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                      © 2011 Capgemini. All rights reserved.   11
2. Giving IT back to Business
| Capgemini Application Services, Agile / Scrum
   Scrum for Capgemini People, Gunther Verheyen, 2011
                    © 2011 Capgemini. All rights reserved.   13
2. Giving IT back to Business

 Even Gartner says on Agile:
  • “Requirements change, unexpected requirements appear, priorities shift and
    development practices must enable quick, accurate adaptation to these
    changes”
  • “agile approaches have, in many ways, closer control (daily control) of
    development”
  • “traditional formalism (e.g. big documents) have provided a level of comfort, but
    have not resulted in improved execution”
  • “comfort (comes) from real information and from real data, not just from a big,
    static document”
  • “providing the benefits of fast, accurate delivery of priority application
    requirements”
  • “on-site customer is a key success factor”

                                                             | Capgemini Application Services, Agile / Scrum
                                                                Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                 © 2011 Capgemini. All rights reserved.   14
2. Giving IT back to Business

 Challenges?
  • Use Scrum as a tool for Business Agility




      http://www.capgemini.com/technology-blog/2011/06/paving-path-scrum-adoption-product-people/
                                                                     | Capgemini Application Services, Agile / Scrum
                                                                        Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                         © 2011 Capgemini. All rights reserved.   15
2. Giving IT back to Business

 Working with real Product People
  • The rise of the Agile Product Manager, a mini CEO over a Product
  • There is more to Product Management than… Scrum




        Source: Forrester Q4 2010                           Source: The Product Manager‟s Desk Reference, Steven Haines


                                                                         | Capgemini Application Services, Agile / Scrum
                                                                             Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                              © 2011 Capgemini. All rights reserved.   16
2. Giving IT back to Business

• A Scrum Product Owner
  o The single wringable neck
  o Incrementally managing the Product Backlog
  o Representing all stakeholders to the Team
  o Deciding on releasing upon realized Value
  o Managing the budget, not the estimates




                             Source: Ken Schwaber (“Professional Scrum” program)   Source: The Product Manager‟s Desk Reference, Steven Haines


                                                                                                | Capgemini Application Services, Agile / Scrum
                                                                                                    Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                                                     © 2011 Capgemini. All rights reserved.   17
3. Eternally Agile
Source: VersionOne “State of Agile Development” Survey 2010




                 | Capgemini Application Services, Agile / Scrum
                     Scrum for Capgemini People, Gunther Verheyen, 2011
                                      © 2011 Capgemini. All rights reserved.   19
3. Eternally Agile

 Challenges?
   • Anchor Scrum in the organization
   • Move from predictive to empirical management




http://www.capgemini.com/technology-blog/2011/06/paving-the-path-of-scrum-adoption-1-going-upstream/
                                                                        | Capgemini Application Services, Agile / Scrum
                                                                           Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                            © 2011 Capgemini. All rights reserved.   20
3. Eternally Agile

1. Feature Teams
  • Building end-to-end Quality
  • Removing idle time (hand-overs, sign-off’s, over-detailing, over-designing)




                                                                       | Capgemini Application Services, Agile / Scrum
                                                                          Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                           © 2011 Capgemini. All rights reserved.   21
3. Eternally Agile

2. The customer-oriented enterprise
  • Decoupling software development process from internal structures




 http://www.capgemini.com/technology-blog/2011/09/customeroriented-enterprise-3-scrum-customeroriented-enterprise/
                                                                                 | Capgemini Application Services, Agile / Scrum
                                                                                    Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                                     © 2011 Capgemini. All rights reserved.   22
3. Eternally Agile

3. Continuous delivery
  •   Frequent functional releases
  •   Remove wasteful activities
  •   Deliver often and quickly
  •   Create on-demand support
  •   Empower Product Owners




                                                     Source: Ken Schwaber (“Professional Scrum” program)


                                                    | Capgemini Application Services, Agile / Scrum
                                                        Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                          © 2011 Capgemini. All rights reserved.   23
3. Eternally Agile

4. Organizational shift    Respecting Scrum
  • The emergence of Empirical Management
    o Set objectives, not tasks
    o Invest in Value, not in free capacity
  • Agile Product Management
  • A PMO works as/with Scrum Masters for corporate controls
    and metrics for the incremental process
  • Technical support departments migrate to coaching roles
    o Architects, DBA, System engineering, Release, Infra
    o Migrate to facilitating/coaching roles
    o Temporary “Component Teams”




                                                            | Capgemini Application Services, Agile / Scrum
                                                               Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                © 2011 Capgemini. All rights reserved.   24
4. A Bright Future
| Capgemini Application Services, Agile / Scrum
   Scrum for Capgemini People, Gunther Verheyen, 2011
                     © 2011 Capgemini. All rights reserved.   26
4. A Bright Future

 Capgemini has great trainings
  • Scrum Kickstart (1d) A unique fast-track detailed explanation of Scrum „as is‟
  • Scrum for Product People (1d) How to use Scrum to increase Business Agility
  • Scrum for Managers (01d) The transition to Scrum and its organizational impact


 Capgemini aligns with Scrum.org
  • Professional Scrum Program overview http://www.scrum.org/programoverview/
    o PSF, PSM, PSPO, PSD (.Net / Java)
    o Open assessment (no certification) http://www.scrum.org/scrumopen/
  • Professional Scrum Master http://www.scrum.org/scrummaster/
  • Professional Scrum Product Owner http://www.scrum.org/scrum-product-owner/
  • Professional Scrum Developer http://www.scrum.org/professionalscrumdeveloper/

                                                                  | Capgemini Application Services, Agile / Scrum
                                                                     Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                      © 2011 Capgemini. All rights reserved.   27
4. A Bright Future

 Agile/Scrum Transformation Playbook
  • An incremental change process Scrum qua Scrum




  http://www.capgemini.com/technology-blog/2011/09/customeroriented-enterprise-2-scrum-land-middle-management/
                                                                              | Capgemini Application Services, Agile / Scrum
                                                                                 Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                                  © 2011 Capgemini. All rights reserved.   28
| Capgemini Application Services, Agile / Scrum
   Scrum for Capgemini People, Gunther Verheyen, 2011
                    © 2011 Capgemini. All rights reserved.   29
Author

Gunther Verheyen (gunther.verheyen@capgemini.com)
• eXtreme Programming and Scrum since 2003 (CSM in 2004)
• Capgemini since March 2010
• Board member for Capgemini of the Agile Consortium Belgium
• Global Capgemini Leader for Agile/Scrum
• Scrum.org Professional Scrum Trainer (via Ken Schwaber)
    • Professional Scrum Master level II
    • Professional Scrum Product Owner level II
• Contributor to Capgemini Technology Blog
• Twitter @Ullizee
• Blog http://ullizee.wordpress.com

                                                            | Capgemini Application Services, Agile / Scrum
                                                               Scrum for Capgemini People, Gunther Verheyen, 2011
                                                                                © 2011 Capgemini. All rights reserved.   30
Connect

Let’s stay connected!             gunther.verheyen@capgemini.com




                                         | Capgemini Application Services, Agile / Scrum
                                            Scrum for Capgemini People, Gunther Verheyen, 2011
                                                             © 2011 Capgemini. All rights reserved.   31
Thank you!

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Capgemini the state of scrum Sep-2011

  • 1. Scrum for Capgemini People Making Futures Integrate Gunther Verheyen September 2011
  • 2. Introduction  Goal of the presentation = the future state of Scrum • The current state • Some challenges | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 2
  • 3. CONTENT 1. Look, an Agile Gorilla 2. Giving IT back to Business 3. Eternally Agile 4. A Bright Future | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 3
  • 4. 1. Look, an Agile Gorilla
  • 5. | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 5
  • 6. 1. Look, an Agile Gorilla  Challenges? • Implement Scrum | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 6
  • 7. 1. Look, an Agile Gorilla  Agile methods rule • Incremental management of Risk, Quality and Budget • Deliver quality, deliver fast Source: Forrester/Dr. Dobb‟s Research Q3 2009 http://www.capgemini.com/technology-blog/2011/09/the-customer-oriented-enterprise-1-scrum-in-the-land-of-extremistan/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 7
  • 8. 1. Look, an Agile Gorilla  Scrum is the Agile market leader Source: VersionOne “State of Agile Development” Survey 2010 http://ullizee.wordpress.com/2010/09/24/is-that-a-gorilla-i-see-over-there/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 8
  • 9. 1. Look, an Agile Gorilla  Characteristics of the game • A low prescriptive framework for incremental software development • Continuous improvement via empirical process control o Transparency o Inspect o Adapt • No technological constraints • No phases, just Sprints • Respect the rules | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 9
  • 10. 1. Look, an Agile Gorilla  The heart of Scrum: a Sprint 1-4 weeks | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 10
  • 11. 1. Look, an Agile Gorilla  The scalability of Scrum • Standard Scrum • Multiple Scrum Teams • Hyper Productivity | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 11
  • 12. 2. Giving IT back to Business
  • 13. | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 13
  • 14. 2. Giving IT back to Business  Even Gartner says on Agile: • “Requirements change, unexpected requirements appear, priorities shift and development practices must enable quick, accurate adaptation to these changes” • “agile approaches have, in many ways, closer control (daily control) of development” • “traditional formalism (e.g. big documents) have provided a level of comfort, but have not resulted in improved execution” • “comfort (comes) from real information and from real data, not just from a big, static document” • “providing the benefits of fast, accurate delivery of priority application requirements” • “on-site customer is a key success factor” | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 14
  • 15. 2. Giving IT back to Business  Challenges? • Use Scrum as a tool for Business Agility http://www.capgemini.com/technology-blog/2011/06/paving-path-scrum-adoption-product-people/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 15
  • 16. 2. Giving IT back to Business  Working with real Product People • The rise of the Agile Product Manager, a mini CEO over a Product • There is more to Product Management than… Scrum Source: Forrester Q4 2010 Source: The Product Manager‟s Desk Reference, Steven Haines | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 16
  • 17. 2. Giving IT back to Business • A Scrum Product Owner o The single wringable neck o Incrementally managing the Product Backlog o Representing all stakeholders to the Team o Deciding on releasing upon realized Value o Managing the budget, not the estimates Source: Ken Schwaber (“Professional Scrum” program) Source: The Product Manager‟s Desk Reference, Steven Haines | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 17
  • 19. Source: VersionOne “State of Agile Development” Survey 2010 | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 19
  • 20. 3. Eternally Agile  Challenges? • Anchor Scrum in the organization • Move from predictive to empirical management http://www.capgemini.com/technology-blog/2011/06/paving-the-path-of-scrum-adoption-1-going-upstream/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 20
  • 21. 3. Eternally Agile 1. Feature Teams • Building end-to-end Quality • Removing idle time (hand-overs, sign-off’s, over-detailing, over-designing) | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 21
  • 22. 3. Eternally Agile 2. The customer-oriented enterprise • Decoupling software development process from internal structures http://www.capgemini.com/technology-blog/2011/09/customeroriented-enterprise-3-scrum-customeroriented-enterprise/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 22
  • 23. 3. Eternally Agile 3. Continuous delivery • Frequent functional releases • Remove wasteful activities • Deliver often and quickly • Create on-demand support • Empower Product Owners Source: Ken Schwaber (“Professional Scrum” program) | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 23
  • 24. 3. Eternally Agile 4. Organizational shift Respecting Scrum • The emergence of Empirical Management o Set objectives, not tasks o Invest in Value, not in free capacity • Agile Product Management • A PMO works as/with Scrum Masters for corporate controls and metrics for the incremental process • Technical support departments migrate to coaching roles o Architects, DBA, System engineering, Release, Infra o Migrate to facilitating/coaching roles o Temporary “Component Teams” | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 24
  • 25. 4. A Bright Future
  • 26. | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 26
  • 27. 4. A Bright Future  Capgemini has great trainings • Scrum Kickstart (1d) A unique fast-track detailed explanation of Scrum „as is‟ • Scrum for Product People (1d) How to use Scrum to increase Business Agility • Scrum for Managers (01d) The transition to Scrum and its organizational impact  Capgemini aligns with Scrum.org • Professional Scrum Program overview http://www.scrum.org/programoverview/ o PSF, PSM, PSPO, PSD (.Net / Java) o Open assessment (no certification) http://www.scrum.org/scrumopen/ • Professional Scrum Master http://www.scrum.org/scrummaster/ • Professional Scrum Product Owner http://www.scrum.org/scrum-product-owner/ • Professional Scrum Developer http://www.scrum.org/professionalscrumdeveloper/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 27
  • 28. 4. A Bright Future  Agile/Scrum Transformation Playbook • An incremental change process Scrum qua Scrum http://www.capgemini.com/technology-blog/2011/09/customeroriented-enterprise-2-scrum-land-middle-management/ | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 28
  • 29. | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 29
  • 30. Author Gunther Verheyen (gunther.verheyen@capgemini.com) • eXtreme Programming and Scrum since 2003 (CSM in 2004) • Capgemini since March 2010 • Board member for Capgemini of the Agile Consortium Belgium • Global Capgemini Leader for Agile/Scrum • Scrum.org Professional Scrum Trainer (via Ken Schwaber) • Professional Scrum Master level II • Professional Scrum Product Owner level II • Contributor to Capgemini Technology Blog • Twitter @Ullizee • Blog http://ullizee.wordpress.com | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 30
  • 31. Connect Let’s stay connected! gunther.verheyen@capgemini.com | Capgemini Application Services, Agile / Scrum Scrum for Capgemini People, Gunther Verheyen, 2011 © 2011 Capgemini. All rights reserved. 31