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Indoor 3D, Cape Town Dec 2013
Tristian Lacroix
IndoorLBS

MARKET TRENDS & EXAMPLES
FOCUS ON THE INDOOR

Airport

Subway

Convention Hall

Garage

Campus

Retail Store

Casino

Stadium

Mall
RETAIL
Businesses
 $500B retail commerce will be
conducted on mobile phones by
2015
 70% of all brand / purchase
decisions are made in-store
(ABI, IDC Retail)
 Loss of business:




90% of shoppers say they have trouble
finding things while shopping in store.
Over 20% of shoppers claim they leave
a store without buying everything on
their list because of difficulty finding
items

87% of retailers see value in using
smartphones to drive traffic to the
store compared with 65% last year
(RSR Research)
(c) Indoor LBS


Consumers
 Don’t want to wait 1+ business
days to receive an eCommerce
purchase – they want the
opportunity to experience it
immediately, and buy it NOW.
 Increasingly looking to their
mobiles for shopping: finding
the store, product, deal,
directions, price comparison,
etc.




79% of smartphone owners use
them to help with shopping
73% of shoppers with
smartphones favor using them to
handle simple tasks in stores (e.g.,
finding a product) compared with
15% who favor interaction with an
employee
TRAVEL


Improve customer service





Way-finding inside terminals (reduce stress)
Passengers can plan their time inside airport and get
info on gates, shops, restaurants and other services in
a fun and interactive way

Monetize the opportunity


Target layover passengers with offers to buy products
or services
EXAMPLE PROJECT – AIRPORT


Goals:
 Airport

wanted new revenue sources from its
retail stores within the airport
 Indoor location services for airport users
(restaurants, parking, car rentals, customer
loyalty program)

(c) Indoor LBS
USE CASE: AUTO–WAYFINDING


(a) Auto wayfinding features
(i) Geo-fencing – a virtual perimeter that triggers an alert when
you pass through it. For purposes of this project geo-fencing can
be utilized via a call to action message to the user.
 (ii) WiFi location technologies ***








(b) Explain the technology required for each ***




See next slide (also presented in original presentation).
Our technology uses these sensors together with a WiFi signal map to estimate the
position of the user.
No additional infrastructure needed - 100% software solution (no hardware needed)
Today’s smart phones are equipped with several motion sensors (accelerometer,
gyroscope, magnetometer, altimeter, etc.), WiFi, and Bluetooth

(c) Describe the accuracy of the auto way-finding solution



(i) Where am I? Accuracy 2-5 m (Android); 10-20m (iPhone)
(ii) Show me the way: depends on map data: CAD/spatial files include
scale, distances, etc. Data freshness/updates.
REVENUE GENERATION OPPORTUNITIES
Transaction fees
 Advertising/sponsorship
 Third party vendors e.g. hotels/services
 Loyalty membership fees

SOLUTION COMPONENTS
Indoor Location
Providers
Indoor Map
Providers

App Developers

Content Providers

Indoor Analytics
Providers

(c) Indoor LBS

Store Inventory
IBEACONS






Beacons use bluetooth
4.0, LE to enable
proximity triggers ranging
from approx. 5cm to 70
meters.
Apple created the
ibeacon API in iOS7 for
developers to use, to
enable these proximity
services within
applications.
Bluetooth 4.0 is
increasingly included in
Android phones such as
the HTC One and the
Samsung Galaxy SIII
and upward. Since
Android Jelly Bean
(4.3), Google has
included support for BLE
signaling industry
support for the
IBEACONS AT APPLE
STORES




iBeacon offerings allow a retailer
or brand to introduce hyper
location messaging and
interactivity
Beacons can be used for
entry/exit messaging, check-out
notifications, in-aisle promotional
targeting
IBEACONS BRING APPLE STORES TO LIFE
IBEACONS AT MACYS USING SHOPKICK
IBEACONS AT MACYS USING SHOPKICK
WHY IT IS IMPORTANT








As indoor location gains traction in the Marketplace, bluetooth 4.0, LE
completely redefines the user experience for contextual engagement.
Offering a personalized, relevant, and intuitive experience to
engagement will revolutionize verticles from healthcare to retail.
Increased optimization reveals more opportunities for increased
revenue.
Will be offered “as a service”, in addition to hardware and integration
costs.
LinkedIn
Group
INDOOR LBS MARKET ADOPTION
2013

Customers want
“cool”
technology

Customers want solutions
and convenience


Thank you



Email: tristian@indoorLBS.com

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Indoor 3D indoorLBS tristian lacroix

  • 1. Indoor 3D, Cape Town Dec 2013 Tristian Lacroix IndoorLBS MARKET TRENDS & EXAMPLES
  • 2. FOCUS ON THE INDOOR Airport Subway Convention Hall Garage Campus Retail Store Casino Stadium Mall
  • 3. RETAIL Businesses  $500B retail commerce will be conducted on mobile phones by 2015  70% of all brand / purchase decisions are made in-store (ABI, IDC Retail)  Loss of business:   90% of shoppers say they have trouble finding things while shopping in store. Over 20% of shoppers claim they leave a store without buying everything on their list because of difficulty finding items 87% of retailers see value in using smartphones to drive traffic to the store compared with 65% last year (RSR Research) (c) Indoor LBS  Consumers  Don’t want to wait 1+ business days to receive an eCommerce purchase – they want the opportunity to experience it immediately, and buy it NOW.  Increasingly looking to their mobiles for shopping: finding the store, product, deal, directions, price comparison, etc.   79% of smartphone owners use them to help with shopping 73% of shoppers with smartphones favor using them to handle simple tasks in stores (e.g., finding a product) compared with 15% who favor interaction with an employee
  • 4. TRAVEL  Improve customer service    Way-finding inside terminals (reduce stress) Passengers can plan their time inside airport and get info on gates, shops, restaurants and other services in a fun and interactive way Monetize the opportunity  Target layover passengers with offers to buy products or services
  • 5. EXAMPLE PROJECT – AIRPORT  Goals:  Airport wanted new revenue sources from its retail stores within the airport  Indoor location services for airport users (restaurants, parking, car rentals, customer loyalty program) (c) Indoor LBS
  • 6. USE CASE: AUTO–WAYFINDING  (a) Auto wayfinding features (i) Geo-fencing – a virtual perimeter that triggers an alert when you pass through it. For purposes of this project geo-fencing can be utilized via a call to action message to the user.  (ii) WiFi location technologies ***      (b) Explain the technology required for each ***   See next slide (also presented in original presentation). Our technology uses these sensors together with a WiFi signal map to estimate the position of the user. No additional infrastructure needed - 100% software solution (no hardware needed) Today’s smart phones are equipped with several motion sensors (accelerometer, gyroscope, magnetometer, altimeter, etc.), WiFi, and Bluetooth (c) Describe the accuracy of the auto way-finding solution   (i) Where am I? Accuracy 2-5 m (Android); 10-20m (iPhone) (ii) Show me the way: depends on map data: CAD/spatial files include scale, distances, etc. Data freshness/updates.
  • 7. REVENUE GENERATION OPPORTUNITIES Transaction fees  Advertising/sponsorship  Third party vendors e.g. hotels/services  Loyalty membership fees 
  • 8. SOLUTION COMPONENTS Indoor Location Providers Indoor Map Providers App Developers Content Providers Indoor Analytics Providers (c) Indoor LBS Store Inventory
  • 9. IBEACONS    Beacons use bluetooth 4.0, LE to enable proximity triggers ranging from approx. 5cm to 70 meters. Apple created the ibeacon API in iOS7 for developers to use, to enable these proximity services within applications. Bluetooth 4.0 is increasingly included in Android phones such as the HTC One and the Samsung Galaxy SIII and upward. Since Android Jelly Bean (4.3), Google has included support for BLE signaling industry support for the
  • 10. IBEACONS AT APPLE STORES   iBeacon offerings allow a retailer or brand to introduce hyper location messaging and interactivity Beacons can be used for entry/exit messaging, check-out notifications, in-aisle promotional targeting
  • 11. IBEACONS BRING APPLE STORES TO LIFE
  • 12. IBEACONS AT MACYS USING SHOPKICK
  • 13. IBEACONS AT MACYS USING SHOPKICK
  • 14. WHY IT IS IMPORTANT     As indoor location gains traction in the Marketplace, bluetooth 4.0, LE completely redefines the user experience for contextual engagement. Offering a personalized, relevant, and intuitive experience to engagement will revolutionize verticles from healthcare to retail. Increased optimization reveals more opportunities for increased revenue. Will be offered “as a service”, in addition to hardware and integration costs. LinkedIn Group
  • 15. INDOOR LBS MARKET ADOPTION 2013 Customers want “cool” technology Customers want solutions and convenience

Notas do Editor

  1. $119-447B in retail commerce will be conducted on mobile phones by 2015 (ABI, IDC Retail). How many of those purchases will transact within the store? 70% of all brand / purchase decisions are made in-store