1. My Professional Journey
Travis Hopkins
AV Support Intern
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2. My Past Experiences
» Born and raised in Washington D.C
» Graduated from Dr. Henry A. Wise High School in 2009
» Became a Tire Tech at BJ’s Wholesale Club in September
of 2010
» Worked my way up to Supervisor by January 2011
Managed entire tire center for 9 to 10 hours and sometimes 7
days a week
I.
I.
Increased tire sales and productivity by 5%, leading to great
customer satisfaction
» Then moved on to National Tire & Battery (NTB) in 2012 to
become a General Service Tech to enhance my knowledge
of cars
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3. My Present Life
» Neustar Inc. as a part of the Unified Communications and
A/V Support Team
I.
II.
Set up and stream remote meetings from other offices using
Tricaster, mics, and speakers
Set up WebEx, Blue Jeans, and VTC calls for meetings between
offices
» National Tire & Battery (NTB) as a General Service Tech
I.
II.
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Install up to 4 tires in a matter of 30-60 minutes on tire mounting
machine
Perform up to 20 oil changes and oil filter changes a day in 15-20
minutes
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4. My Success Plan
» To continue to enhance my knowledge of the Audio
Visual by obtaining my Certified Technology
Specialist (CTS) certificate
» To obtain an Audio Visual Support position by
carefully and consistently applying to various
companies for opportunities
» Also to increase my abilities and knowledge on
fixing cars
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7. Why Me???
»
»
»
»
Experienced with MS Office applications
Strong written and verbal communication skill
Excellent customer service and time management skills
Set up and streamed remote meetings from other offices
using Tricaster, mics, and speakers
» Experienced in training and supervising others
» Experienced with preparing inventory and meeting request
in a timely fashion
» Very familiar in assisting users with Set up of WebEx, Blue
Jeans, and VTC
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8. Achieving My Goals
» An informative interview with my internship manager to
seek what training I will need to better qualify for such
position
» Continue to apply to various AV support positions
» Network with others who may know of companies hiring in
the field
» Obtain my Certified Technology Specialist (CTS) certificate
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9. Thank You For Listening!!
» Questions and or feedback?
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