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Customer
  Marketing
  Program
  Rich
for


      Products
      JULY 17, 2012




                      1
The Opportunity


                  2
Sales Increase
                                    restaurant meals           retail purchases




         2012*                                         +6.6%




         2011     *




*Period of February through April                                                 Source: U.S. Department of Commerce

                                                                                                                        3

Hi this is a presenter note. http://google.com test
Consumers Need a Nudge




                         4
The Deal is Done




  Source: Nation’s Restaurant News

                                                                                                                                       5

Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note.
http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test

Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note.
http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi
this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test

Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note.
http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test
Aim for the Heart




Source: Nation’s Restaurant News

                                                       6
More than a Meal
   green &              hip &
   customized           customized


   healthy &            artisan quality
   customized           baking


   genuine Italian
   family experience


   health oriented,
   under 450 calories




                                          7
Technology = Relevance




Source: NRA 2012 Restaurant Industry Forecast

                                                       8
Millennials

                    $173.95
                    per month on restaurant
                    meals


                    $111.19
                    national average



Source: Nation’s Restaurant News

                                              9
The Industry


               10
Buying Process




                 11
Knowledge = Power




                    12
What’s a supplier to do?




                           13
The Idea


           14
15
Customer Marketing

Program
E-zine

Customer Portal Microsite

Quarterly Promotions

Recipes

Sales Training


                            16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Promoting the WORKS




                      33
34
35
Social Media
 (to come)




               36
Restaurants respond




Source: NRA 2012 Restaurant Industry Forecast

                                                           37
Why the WORKS?




                 38
Become a trusted information source for customers
Help customers increase consumer engagement
who nudge consumers to visit their restaurants
and are self-educating
and foodservice operations
Foster and nurture close WORKS? with key
             Why the relationships
customers to become their “core supplier”
Help customers sell more to consumers
through promotions
Opportunity to sell more to existing customers
Become a leader in technology utilization and
Opportunity to addin social media
mentor customers new customers
                                                    39
Customer
  Marketing
  Program
  Rich
for


      Products
      JULY 17, 2012




                      40

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Test2

  • 1. Customer Marketing Program Rich for Products JULY 17, 2012 1
  • 3. Sales Increase restaurant meals retail purchases 2012* +6.6% 2011 * *Period of February through April Source: U.S. Department of Commerce 3 Hi this is a presenter note. http://google.com test
  • 5. The Deal is Done Source: Nation’s Restaurant News 5 Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test Hi this is a presenter note. http://google.com test
  • 6. Aim for the Heart Source: Nation’s Restaurant News 6
  • 7. More than a Meal green & hip & customized customized healthy & artisan quality customized baking genuine Italian family experience health oriented, under 450 calories 7
  • 8. Technology = Relevance Source: NRA 2012 Restaurant Industry Forecast 8
  • 9. Millennials $173.95 per month on restaurant meals $111.19 national average Source: Nation’s Restaurant News 9
  • 13. What’s a supplier to do? 13
  • 14. The Idea 14
  • 15. 15
  • 16. Customer Marketing Program E-zine Customer Portal Microsite Quarterly Promotions Recipes Sales Training 16
  • 17. 17
  • 18. 18
  • 19. 19
  • 20. 20
  • 21. 21
  • 22. 22
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. 28
  • 29. 29
  • 30. 30
  • 31. 31
  • 32. 32
  • 34. 34
  • 35. 35
  • 36. Social Media (to come) 36
  • 37. Restaurants respond Source: NRA 2012 Restaurant Industry Forecast 37
  • 39. Become a trusted information source for customers Help customers increase consumer engagement who nudge consumers to visit their restaurants and are self-educating and foodservice operations Foster and nurture close WORKS? with key Why the relationships customers to become their “core supplier” Help customers sell more to consumers through promotions Opportunity to sell more to existing customers Become a leader in technology utilization and Opportunity to addin social media mentor customers new customers 39
  • 40. Customer Marketing Program Rich for Products JULY 17, 2012 40