SlideShare a Scribd company logo
1 of 24
Social Commerce & Travel
Travelhuddle | Dublin – November 2011
LivingSocial Escapes
Mashing Up Social Media and
Transactions




                LivingSocial Escapes
A global company
new experiences your area




                             25 countries
                             6 continents
                            46M+ members
LivingSocial is
the local commerce expert helping people discover, share and buy
experiences
LivingSocial Escapes
A Digital Generation




Source Marta Kagan
Going Mobile…
But are we less social?
Now more than ever, the world wants travel.

               Travelers seek experiences.




                                        1
1
And so, what does this mean for travel
marketing?

                    Born
                   Digital




        Going                Experience
        Mobile                Seeking
1. Travellers are early to So|Lo|Mo




         So|Lo|Mo
                 Social    Local         Mobile




Source: John Doerr
As a result, we now have a new set of web and
  mobile players building brands and filling beds…
   Marketing &      Payments &               Reviews & Business   Check-ins & Driving
Demand Generation    Inventory                   Information         Foot Traffic
  100+m Users       Management
                    5+m Users                   100+m Users           15+m Users




                                 Social/Local/Mo
                                 bile COMMERCE
LivingSocial Escapes has
sold 500,000 room nights for its quality merchants in just 11 months
LivingSocial Instant
Brings instant and ‘cashless’ payments to local merchants
2. Travellers want experiences and
 social commerce is telling your stories


“Stories are our way
 through information
 overload. When stories
 are set against
 information, the story
 wins.”
 - Kevin Roberts, CEO Saatchi & Saatchi
Editorial content is being superceded
by online editorial + a ‘buy’ button..
3. Creates travel demand vs. reacting
to existing demand
                         Galway anyone??




   Through the Escapes business, LivingSocial is able to create demand for
             local businesses that would otherwise never see it
4. Social commerce is measured in
transactions




             Purchaser locations
                    for
               Down Hall Hotel
                   Essex
Keep LivingSocial
         Thank you!

         Nick Stafford
nick.stafford@livingsocial.com

More Related Content

Similar to Nick stafford living social nov 2011

How to do business in the UK
How to do business in the UKHow to do business in the UK
How to do business in the UKMarketing BOOST
 
Dante integrated marketingstrategies_manolis_psarros
Dante integrated marketingstrategies_manolis_psarrosDante integrated marketingstrategies_manolis_psarros
Dante integrated marketingstrategies_manolis_psarrosDante Project Consortium
 
Vireo Research - An Introduction
Vireo Research - An IntroductionVireo Research - An Introduction
Vireo Research - An IntroductionJacquelyn Salnek
 
Lessons From Alternative Travel
Lessons From Alternative TravelLessons From Alternative Travel
Lessons From Alternative TravelRafat Ali
 
Flcto lbs for sm bs
Flcto lbs for sm bsFlcto lbs for sm bs
Flcto lbs for sm bsakhan1866
 
Danish ad association pres
Danish ad association presDanish ad association pres
Danish ad association presRick Webb
 
Bitlanders Social RPG_V4(2)
Bitlanders Social RPG_V4(2)Bitlanders Social RPG_V4(2)
Bitlanders Social RPG_V4(2)Elaha Mahboob
 
Anders Inno - Technology Review 2013
Anders Inno - Technology Review 2013Anders Inno - Technology Review 2013
Anders Inno - Technology Review 2013andersinno
 
Lbma launch-final
Lbma launch-finalLbma launch-final
Lbma launch-finalThe LBMA
 
Why social media matters
Why social media mattersWhy social media matters
Why social media mattersKylie Bartlett
 
Mobile marketing for Poland Federation
Mobile marketing for Poland FederationMobile marketing for Poland Federation
Mobile marketing for Poland FederationJohn Mayfield
 
digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?John Chacksfield
 
digital marketing strategy - social media
digital marketing strategy - social mediadigital marketing strategy - social media
digital marketing strategy - social mediaJohn Chacksfield
 
Mobile is Eating the World - Four ways to rethink customer experiences as mob...
Mobile is Eating the World - Four ways to rethink customer experiences as mob...Mobile is Eating the World - Four ways to rethink customer experiences as mob...
Mobile is Eating the World - Four ways to rethink customer experiences as mob...Brian Solis
 
October Virtual Series: Checking In on 'Checking In'
October Virtual Series: Checking In on 'Checking In'October Virtual Series: Checking In on 'Checking In'
October Virtual Series: Checking In on 'Checking In'DigitalMoguls
 
SoLoMo - Te,Krislynn
SoLoMo - Te,KrislynnSoLoMo - Te,Krislynn
SoLoMo - Te,Krislynnkrislynnte
 

Similar to Nick stafford living social nov 2011 (20)

Trentino
TrentinoTrentino
Trentino
 
How to do business in the UK
How to do business in the UKHow to do business in the UK
How to do business in the UK
 
Dante integrated marketingstrategies_manolis_psarros
Dante integrated marketingstrategies_manolis_psarrosDante integrated marketingstrategies_manolis_psarros
Dante integrated marketingstrategies_manolis_psarros
 
Vireo Research - An Introduction
Vireo Research - An IntroductionVireo Research - An Introduction
Vireo Research - An Introduction
 
Lessons From Alternative Travel
Lessons From Alternative TravelLessons From Alternative Travel
Lessons From Alternative Travel
 
Flcto lbs for sm bs
Flcto lbs for sm bsFlcto lbs for sm bs
Flcto lbs for sm bs
 
Danish ad association pres
Danish ad association presDanish ad association pres
Danish ad association pres
 
Bitlanders Social RPG_V4(2)
Bitlanders Social RPG_V4(2)Bitlanders Social RPG_V4(2)
Bitlanders Social RPG_V4(2)
 
Anders Inno - Technology Review 2013
Anders Inno - Technology Review 2013Anders Inno - Technology Review 2013
Anders Inno - Technology Review 2013
 
Lbma launch-final
Lbma launch-finalLbma launch-final
Lbma launch-final
 
Why social media matters
Why social media mattersWhy social media matters
Why social media matters
 
Mobile marketing for Poland Federation
Mobile marketing for Poland FederationMobile marketing for Poland Federation
Mobile marketing for Poland Federation
 
JLPR Capabilities
JLPR CapabilitiesJLPR Capabilities
JLPR Capabilities
 
digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?
 
digital marketing strategy - social media
digital marketing strategy - social mediadigital marketing strategy - social media
digital marketing strategy - social media
 
Mobile is Eating the World - Four ways to rethink customer experiences as mob...
Mobile is Eating the World - Four ways to rethink customer experiences as mob...Mobile is Eating the World - Four ways to rethink customer experiences as mob...
Mobile is Eating the World - Four ways to rethink customer experiences as mob...
 
Digital Creativity
Digital CreativityDigital Creativity
Digital Creativity
 
Where Are We Going?
Where Are We Going?Where Are We Going?
Where Are We Going?
 
October Virtual Series: Checking In on 'Checking In'
October Virtual Series: Checking In on 'Checking In'October Virtual Series: Checking In on 'Checking In'
October Virtual Series: Checking In on 'Checking In'
 
SoLoMo - Te,Krislynn
SoLoMo - Te,KrislynnSoLoMo - Te,Krislynn
SoLoMo - Te,Krislynn
 

More from TravelHuddle

Laughlin rigby travelshake
Laughlin rigby  travelshakeLaughlin rigby  travelshake
Laughlin rigby travelshakeTravelHuddle
 
Kiela brodigan, visit dublin
Kiela brodigan, visit dublinKiela brodigan, visit dublin
Kiela brodigan, visit dublinTravelHuddle
 
Owen O'Donoghue - Facebook
Owen O'Donoghue - FacebookOwen O'Donoghue - Facebook
Owen O'Donoghue - FacebookTravelHuddle
 
Josiah Mackenzie - ReviewPro
Josiah Mackenzie - ReviewProJosiah Mackenzie - ReviewPro
Josiah Mackenzie - ReviewProTravelHuddle
 
Michelle Rosinsky - Hotwire
Michelle Rosinsky - HotwireMichelle Rosinsky - Hotwire
Michelle Rosinsky - HotwireTravelHuddle
 
Fiona Robson - Rocketseed
Fiona Robson - RocketseedFiona Robson - Rocketseed
Fiona Robson - RocketseedTravelHuddle
 
Joel Brandon Bravo - Travelzoo
Joel Brandon Bravo - TravelzooJoel Brandon Bravo - Travelzoo
Joel Brandon Bravo - TravelzooTravelHuddle
 

More from TravelHuddle (7)

Laughlin rigby travelshake
Laughlin rigby  travelshakeLaughlin rigby  travelshake
Laughlin rigby travelshake
 
Kiela brodigan, visit dublin
Kiela brodigan, visit dublinKiela brodigan, visit dublin
Kiela brodigan, visit dublin
 
Owen O'Donoghue - Facebook
Owen O'Donoghue - FacebookOwen O'Donoghue - Facebook
Owen O'Donoghue - Facebook
 
Josiah Mackenzie - ReviewPro
Josiah Mackenzie - ReviewProJosiah Mackenzie - ReviewPro
Josiah Mackenzie - ReviewPro
 
Michelle Rosinsky - Hotwire
Michelle Rosinsky - HotwireMichelle Rosinsky - Hotwire
Michelle Rosinsky - Hotwire
 
Fiona Robson - Rocketseed
Fiona Robson - RocketseedFiona Robson - Rocketseed
Fiona Robson - Rocketseed
 
Joel Brandon Bravo - Travelzoo
Joel Brandon Bravo - TravelzooJoel Brandon Bravo - Travelzoo
Joel Brandon Bravo - Travelzoo
 

Recently uploaded

Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSendBig4
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
Entrepreneurship lessons in Philippines
Entrepreneurship lessons in  PhilippinesEntrepreneurship lessons in  Philippines
Entrepreneurship lessons in PhilippinesDavidSamuel525586
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Associazione Digital Days
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOne Monitar
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfDanny Diep To
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxRakhi Bazaar
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsIndiaMART InterMESH Limited
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...ssuserf63bd7
 
Supercharge Your eCommerce Stores-acowebs
Supercharge Your eCommerce Stores-acowebsSupercharge Your eCommerce Stores-acowebs
Supercharge Your eCommerce Stores-acowebsGOKUL JS
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreNZSG
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 

Recently uploaded (20)

Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.com
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
Entrepreneurship lessons in Philippines
Entrepreneurship lessons in  PhilippinesEntrepreneurship lessons in  Philippines
Entrepreneurship lessons in Philippines
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deck
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan Dynamics
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
 
Supercharge Your eCommerce Stores-acowebs
Supercharge Your eCommerce Stores-acowebsSupercharge Your eCommerce Stores-acowebs
Supercharge Your eCommerce Stores-acowebs
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource Centre
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 

Nick stafford living social nov 2011

Editor's Notes

  1. I’m going to kickoff quickly, before getting into it, with a fun viral video we have running in Europe right now I think the video says a lot about the social commerce movement I’ll discuss today.
  2. Why? Why did I take job across the country? Etc. Because of Disney’s Toy Story 3. EyeForTravel story…Bridging social media & commerce. Power to transform online commerce at that intersection. Also power to help people discover authentic, real world experiences. To inspire demand…
  3. LS has saved the UK alone £11 Million
  4. LivingSocial offers accessible handpicked experiences at discounts of at least 50% on the coolest things to do and see in your neighbourhood or where you visitLivingSocial is a local commerce expert connecting merchants with our high value members.
  5. As head of New Business Initiative… it’s my job to carry this sign around the office. I take new ideas and concepts and turn them into new lines of business for LS. In addition to Escapes and Adventures, we’re in the incubation phase on 3-4 other concepts. So far carrying the sign seems to be working. When I joined the company in August of 2010, there was no Escapes business, there was no Adventures business. brand stands for discovery and one-of-a-kind experiences, as well as value & deals.
  6. Founders are all part of a generation that was born digital…First some contextI’m surrounded by 20-somethings at my new job. They were all born digital and it shows. This generation has never known life without the internet. I recently read someone say that social media is becoming “like air.” It’s just part of life. For people who use it regularly, it’s not social media at all. It’s simply letting my friends know my location, thoughts, wishes, what I’m doing. And for some…
  7. LivingSocial offers accessible handpicked experiences at discounts of at least 50% on the coolest things to do and see in your neighbourhood or where you visitLivingSocial is a local commerce expert connecting merchants with our high value members.
  8. LivingSocial offers accessible handpicked experiences at discounts of at least 50% on the coolest things to do and see in your neighbourhood or where you visitLivingSocial is a local commerce expert connecting merchants with our high value members.
  9. So too did about 200 other people! All with their smartphones. Many immediately posting this experience to their social networks. While a bit crazy, this woodstock-like experience on the top of Diamond Head held great promise for travel marketing…Today’s travelers wants real experiences. They want to get out from behind the screen and reconnect with their community and see the world. They want chances to create memories. They can’t wait to tell real, authentic, cool stories about things they did on their day off or their night out. In a time-deprived world, we all need to make each one of these opportunities count. Each chance to decompress, get active, connect with friends, learn a new skill, or rekindle a romance is precious.
  10. On the last morning of my recent vacation, I went to have the quintessential Honolulu experience when I climbed up Diamond Head at 6am to see the sunrise… I was told by a cab driver that it’s one of those 1000 things you need to do before you die. I made a plan to strike out at 5am and be there for the sunrise.
  11. LivingSocial offers accessible handpicked experiences at discounts of at least 50% on the coolest things to do and see in your neighbourhood or where you visitLivingSocial is a local commerce expert connecting merchants with our high value members.
  12. LivingSocial offers accessible handpicked experiences at discounts of at least 50% on the coolest things to do and see in your neighbourhood or where you visitLivingSocial is a local commerce expert connecting merchants with our high value members.