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How to Plan – Execute – Social Engagement
How to Plan
Channels
BLOG
SOCIAL NETWORKS
ONLINE VIDEO
PHOTO SHARING
INFO SHARING
MEASURE
First Things First
• Before you get started on your social media
initiatives, here are some action items to keep in
mind:
• Assign ownership of each channel/strategy to
someone within your organization
• Create buyer personas and know which personas
are on which social media sites
• Train your sales teams to use social media for
lead generation and customer acquisition
• Create a social media policy and distribute it to
your employees—also distribute it to your
agencies
• Encourage employees to be active participants in
social media—don’t be afraid to incentivize!
BLOG
# hours daily/weekly/monthly
Objectives
Increase brand awareness
Increase thought leadership
throughout your industry
Encourage comments and engagement
Lead generation through blog
subscription
External linking
Action Items
√ Choose managing editor to own the
blog
√ Choose a blogging platform
√ Create an internal blog evangelist
program to get employees to
contribute
√ Decide on a weekly cadence
√ Recruit guest bloggers
√ Add social sharing icons
√ Add a Tweet This button
√ Promote each blog on social
channels
• Key Metrics
• # of posts
• # of Writers
• # of social shares
• Audience growth—unique and return visitors
• Conversions
• Subscriber growth
• Inbound links
• Directory listings for infographics
• SEO improvement
SOCIAL NETWORKS
# hours daily/weekly/monthly
Overarching Action Items
√ Choose owner for all of social media
√ Set up social media posting cadence
√ Choose a social media management platform
√ Determine social media voice
√ Set up an employee social sharing platform like
GaggleAmp
FACEBOOK
Objectives
• Brand awareness and engagement
• Lead generation or customer acquisition
• Share a mix of relevant links, blog posts, and engaging
content
• Promote upcoming events
• Engage with influencers
Action Items
√ Set up sponsored posts and ads
√ Set up Facebook tabs that sync to your marketing
automation platform
Key Metrics
• # number of posts per day
• Page follows
• Likes
• Engagement and comments
• Referring traffic
• Shares
• Lead generation/new customers
SOCIAL NETWORKS more
# hours daily/weekly/monthly
LINKEDIN
Objectives
Brand awareness and engagement
Lead generation or customer acquisition
Share a mix of relevant links, blog posts, and engaging
content
Promote upcoming events
Engage with influencers
Action Items
√ Create and join relevant groups
√ Encourage employee participation
√ Monitor and participate in Q&A
√ Set up sponsored posts and ads
Key Metrics
X number of posts per day
Page follows
Comments, likes, and shares
Group participation
Referring traffic
Lead generation/new customers
TWITTER
Objectives
• • Brand awareness and engagement
• • Lead generation or customer acquisition
• • Share a mix of relevant links, blog posts, and engaging content
• • Segment influencers and create lists
• • Communicate issues from social media to support team and ensure
follow-up
• • Listen and respond to relevant conversations • Build reputation
Action Items
• √ Utilize promoted tweets and pinned tweets
• √ Set up Twitter Lead Generation cards
Key Metrics
• X number of posts
• Followers
• Mentions
• Retweets
• Number of lists
• Hashtag usage
• Influence of Twitter followers
• Lead generation or customer acquisition
• Referring traffic
• Favorite tweets
SOCIAL NETWORKS more …
hours daily/weekly/monthly
GOOGLE+
Objectives
• Brand awareness and engagement
• Lead generation or customer acquisition
• Share a mix of relevant links, blog posts, and
engaging content
Action Items
√ Optimize for SEO and set up Google rel=author tag
√ Create and promote upcoming events
√ Utilize Google+ hangouts
Key Metrics
• X number of posts
• Google+ circle adds/follows
• Google+ mentions
• Google +1
• Referring traffic
PINTEREST
Objectives
 Brand awareness and engagement
 Lead generation or customer acquisition
 Share a mix of relevant imagery—both brand-related and fun
Action Items
√ Create boards leveraging both content and company culture
√ Follow other businesses, thought leaders, customers, and partners
Key Metrics
 Pins
 Repins
 Followers
 Purchases from pin
 Referring traffic
VIDEO ONLINE
# hours daily/weekly/monthly
YOUTUBE, VIMEO, VINE, INSTAGRAM VIDEO
Objectives
• Brand awareness and engagement
• Viral sharing
• Showcase company culture
• Post product videos and demos
• Create a video series to share
Action Items
√ Determine ownership of video execution
√ Choose a production agency
√ Determine distribution channels
√ Create social strategy for promotion
√ Get customers, partners, and influencers involved
in video creation
Key Metrics
• Views
• Shares
• Referral traffic
• Pages ranking on key terms from YouTube
PHOTO SHARING#
hours daily/weekly/monthly
INSTAGRAM, TUMBLR, FLICKR, SNAPCHAT
Objectives
• Brand awareness
• Engagement with visual assets
• Showcase products
• Showcase company culture
• Showcase marketing events
• Link back to website, blog, and other content assets
Action Items
√ Determine ownership of photo sites
√ Decide on general branding guidelines for photos
√ Encourage employees to participate and share their own photos
Key Metrics
• Referral traffic
• Shares and comments
• View of photos
• Page rankings on key terms from photo sharing sites
• Product purchasing and lead generation
PRESENTATION SHARING
# hours daily/weekly/monthly
SLIDESHARE, LINKEDIN, YOUTUBE
Objectives
• Brand awareness
• Engagement with visual content assets
• Lead generation and customer acquisition
• SEO optimization
• Generate additional content views
Action Items
√ Determine ownership for visual content on SlideShare
√ Work on regular SlideShare presentation creation
√ Choose agency for stellar design
√ Turn on the forms feature in SlideShare so you can sync leads
to your marketing automation platform
Key Metrics
• # number of presentations
• Followers
• Views
• Shares
• Lead generation and customer acquisition
• Downloads
• Favorites
How to Plan – Execute – Social Engagement
ContentMediaTV.com
416-671-4436
tony@contentmediatv.com

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social media tactical plan

  • 1. How to Plan – Execute – Social Engagement
  • 2. How to Plan Channels BLOG SOCIAL NETWORKS ONLINE VIDEO PHOTO SHARING INFO SHARING MEASURE First Things First • Before you get started on your social media initiatives, here are some action items to keep in mind: • Assign ownership of each channel/strategy to someone within your organization • Create buyer personas and know which personas are on which social media sites • Train your sales teams to use social media for lead generation and customer acquisition • Create a social media policy and distribute it to your employees—also distribute it to your agencies • Encourage employees to be active participants in social media—don’t be afraid to incentivize!
  • 3. BLOG # hours daily/weekly/monthly Objectives Increase brand awareness Increase thought leadership throughout your industry Encourage comments and engagement Lead generation through blog subscription External linking Action Items √ Choose managing editor to own the blog √ Choose a blogging platform √ Create an internal blog evangelist program to get employees to contribute √ Decide on a weekly cadence √ Recruit guest bloggers √ Add social sharing icons √ Add a Tweet This button √ Promote each blog on social channels • Key Metrics • # of posts • # of Writers • # of social shares • Audience growth—unique and return visitors • Conversions • Subscriber growth • Inbound links • Directory listings for infographics • SEO improvement
  • 4. SOCIAL NETWORKS # hours daily/weekly/monthly Overarching Action Items √ Choose owner for all of social media √ Set up social media posting cadence √ Choose a social media management platform √ Determine social media voice √ Set up an employee social sharing platform like GaggleAmp FACEBOOK Objectives • Brand awareness and engagement • Lead generation or customer acquisition • Share a mix of relevant links, blog posts, and engaging content • Promote upcoming events • Engage with influencers Action Items √ Set up sponsored posts and ads √ Set up Facebook tabs that sync to your marketing automation platform Key Metrics • # number of posts per day • Page follows • Likes • Engagement and comments • Referring traffic • Shares • Lead generation/new customers
  • 5. SOCIAL NETWORKS more # hours daily/weekly/monthly LINKEDIN Objectives Brand awareness and engagement Lead generation or customer acquisition Share a mix of relevant links, blog posts, and engaging content Promote upcoming events Engage with influencers Action Items √ Create and join relevant groups √ Encourage employee participation √ Monitor and participate in Q&A √ Set up sponsored posts and ads Key Metrics X number of posts per day Page follows Comments, likes, and shares Group participation Referring traffic Lead generation/new customers TWITTER Objectives • • Brand awareness and engagement • • Lead generation or customer acquisition • • Share a mix of relevant links, blog posts, and engaging content • • Segment influencers and create lists • • Communicate issues from social media to support team and ensure follow-up • • Listen and respond to relevant conversations • Build reputation Action Items • √ Utilize promoted tweets and pinned tweets • √ Set up Twitter Lead Generation cards Key Metrics • X number of posts • Followers • Mentions • Retweets • Number of lists • Hashtag usage • Influence of Twitter followers • Lead generation or customer acquisition • Referring traffic • Favorite tweets
  • 6. SOCIAL NETWORKS more … hours daily/weekly/monthly GOOGLE+ Objectives • Brand awareness and engagement • Lead generation or customer acquisition • Share a mix of relevant links, blog posts, and engaging content Action Items √ Optimize for SEO and set up Google rel=author tag √ Create and promote upcoming events √ Utilize Google+ hangouts Key Metrics • X number of posts • Google+ circle adds/follows • Google+ mentions • Google +1 • Referring traffic PINTEREST Objectives  Brand awareness and engagement  Lead generation or customer acquisition  Share a mix of relevant imagery—both brand-related and fun Action Items √ Create boards leveraging both content and company culture √ Follow other businesses, thought leaders, customers, and partners Key Metrics  Pins  Repins  Followers  Purchases from pin  Referring traffic
  • 7. VIDEO ONLINE # hours daily/weekly/monthly YOUTUBE, VIMEO, VINE, INSTAGRAM VIDEO Objectives • Brand awareness and engagement • Viral sharing • Showcase company culture • Post product videos and demos • Create a video series to share Action Items √ Determine ownership of video execution √ Choose a production agency √ Determine distribution channels √ Create social strategy for promotion √ Get customers, partners, and influencers involved in video creation Key Metrics • Views • Shares • Referral traffic • Pages ranking on key terms from YouTube
  • 8. PHOTO SHARING# hours daily/weekly/monthly INSTAGRAM, TUMBLR, FLICKR, SNAPCHAT Objectives • Brand awareness • Engagement with visual assets • Showcase products • Showcase company culture • Showcase marketing events • Link back to website, blog, and other content assets Action Items √ Determine ownership of photo sites √ Decide on general branding guidelines for photos √ Encourage employees to participate and share their own photos Key Metrics • Referral traffic • Shares and comments • View of photos • Page rankings on key terms from photo sharing sites • Product purchasing and lead generation
  • 9. PRESENTATION SHARING # hours daily/weekly/monthly SLIDESHARE, LINKEDIN, YOUTUBE Objectives • Brand awareness • Engagement with visual content assets • Lead generation and customer acquisition • SEO optimization • Generate additional content views Action Items √ Determine ownership for visual content on SlideShare √ Work on regular SlideShare presentation creation √ Choose agency for stellar design √ Turn on the forms feature in SlideShare so you can sync leads to your marketing automation platform Key Metrics • # number of presentations • Followers • Views • Shares • Lead generation and customer acquisition • Downloads • Favorites
  • 10. How to Plan – Execute – Social Engagement ContentMediaTV.com 416-671-4436 tony@contentmediatv.com