2. 22
INDEX
Who are we? What do we do?
Servers
Megacall Virtual Switchboard
Megacall Account
Reviews
Objectives
3. 3
Megacall Virtual World
WHO ARE WE?
Megacall is powered by Phoenix Solutions S.L.
Phoenix Solutions was established in 2008 with our central aim being to provide small to medium size busines-
ses with a ‘state of the art’ telecommunication service that was, and remains, transparent, highly competitive
and supported by a well trained team.
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Megacall Virtual World
• Based in Málaga
• Clients in many continents
• Member of CNMC
• Multi-lingual team
• Department dedicated to Custom Development
• Cloud based services
WHAT DO WE DO?
As a telecom provider, Megacall was specifically developed to address the demands of today’s world for the
requirements of both large and small businesses. Increasingly, companies are operating on a global platform
therefore it is advantageous to reap the benefits of a telecoms provider; combining economic rates with a relia-
ble service, irrespective of where in the world you may be calling at any given time or where in the world your
business may be based.
• Own billing application that is continually developed and updated to keep up with the rapid growth, services
and expansion of the business
• Prepaid system without any contract penalties
• Transparency, flexibility and friendly customer service
• Accessibility and responsiveness in a timely manner
• 80% of our clients come to us by recommendation
5. 5
Megacall Virtual World
SERVERS
Having our products hosted in reputable European data centres is a guarantee for our clients and allows us to
use a modern virtualization system to grow and adapt to the constant changes in the telecommunications mar-
ket. These Data centres provide the following advantages:
• Excellent low level latency times
• 24/7 Technical Support availability
• Reliable and quality communications
• Data security
7. 7
Megacall Virtual World
Using a hosted switchboard (PBX) system can provide your business with the means to operate as any large
organisation but without the huge costs and limitations. Benefits include free and easy connection between all
of your offices no matter where they are located, fast and flexible changes made to your extensions and a range
of services that are only limited to your imagination.
The system allows the clients to directly manage their virtual PBX on-line via their own computers, accessing
information stored in our virtual platform.
*Call reporting.
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Megacall Virtual World
*Longest time to complete chart.
MEGACALL ACCOUNT
Manage your services quickly and easily through your Megacall account. Here you can see daily
reports of all your calls as well as check your balance and invoices. We have the most advanced tech-
nology to protect your data. Keeping up to date with your businesses communications has never been
so easy and secure.
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Megacall Virtual World
OBJECTIVES
Our mission statement is to provide professional, honest and transparent business telecommunica-
tions solutions and unequalled service.
Charity is one of fundamental pillars of the company. We support, Aldeas Infantiles, an NGO which
supports children worldwide.
Lastly, we listen to what a potential customer has to say in order to make the correct recommenda-
tions for transforming their business needs.
