The document provides information about developing a new tourist resort called Pariso Resort in Costa Rica. It discusses the background of Costa Rica's economy and tourism industry. It then describes the proposed Pariso Resort development, including its features, financial projections, marketing strategy, and management structure. The resort aims to stimulate Costa Rica's economy by attracting new tourists and providing high financial returns for investors.
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Pariso resort som 301 final
1. School of Management 301-003
Team Mason
Mohamud Aden
Minh Huynh
Luis Guillen
Ryan Wilson
Thang Nguyen
Nhung Do
2. “Developing long term financial success through the innovation of
tourism and providing our customers with the unforgettable vacation
experience of a lifetime”
3. Purpose: Help stimulate economic growth in Costa Rica while providing
substantial financial returns for investors
Problem: Costa Rica currently suffers from a reduction in tourism which is a
68% of Gross Domestic Product
Need: New attraction that reintroduces Costa Rica to its former tourist volume
Solution: Pariso Resort, a tourist attraction and vacation experience unlike
anything else
4. •People
• Large European population
• Spain primary origin country
• 10%-15% Nicaraguan
• 3% Jamaican immigrant
• Non materialistic lifestyle
• Often only one car per family
• Rely on bus for transportation
•Language
• Mainly Spanish
• Secondary English
Remax, www.tamarindochris.com, Costa Rica Real Estate
5. •Government
• Democratic Republic
• Constitutional checks and balances
• No military, only:
• Domestic security
• Police
• Very strict laws
• Alcohol
• Drunk driving
6. •Social
• One of best and safest places to live
• Unique dress codes – often similar to U.S
• Entertainment
• Music
• Dance
• Sport
• Movies
• Friendly
• Costa Ricans known as “TICOS”
• Welcome visitors
• Identified as “Pura Vida” – “People full of happy life”
• Mainly Catholic
• Freedom of religion
• Multicultural society
• High standards of life and education
7. •Seaside resort
•Key attraction – Private beach
•Entertainment
• Indoor/outdoor swimming pools
• Scuba diving
• Casino
• Various recreational sports (Large Golf course)
• Night life attractions
•Services
• Spa
• Fitness
• Training sessions
• Certifications
• Fine dining
8. •Benefits
• Potential for great investor returns
• Competitive
• Multiple sources of revenue
• Strong demand for accommodations in tourism industry
• Attractions for wide variety of tourists
• Designed to fully occupied year round
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9. •Top: Functional Structure
•Divisional Structure
•More Formal Structure at Top
•Divisional Structure Helps Company Adjust to Change in Market
•Employees are Job Focused
•Help Meet Customer Needs
10. Board of Directors
Business
Development
CEO
Finance
Advertising
Payroll
Accounting
Lodging
Operations
Planning and
Development
Culinary
PE
Security
New
Market
Food and
Beverage Events and
HR Area
Scheduling
11. Board Of
Directors
CEO
Departments
Divisions
Management Team
Employees
12. •Appointed By Investors
•Approve All Pay for Employees
•Set Policies
•Approve all Financial Decisions
•13 Directors
•Set own Salaries
14. •Four Major Departments
•Closer interactions with Customers
•More Flexible to Change in Market
•Business Development
•Planning and Development
•Finance
•Operations
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15. •Managers Report to Head of Departments
•Overall Operations of Hotel
•Centralized Focus on Division Goals
•Competition Among Divisions
•Closer Customer Focus
•Employees Specialize in Job
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18. Financial Information
Projected Yearly Revenues
$25,000,000.00
$20,000,000.00
$15,000,000.00
$10,000,000.00
$5,000,000.00
$-
Year 1 Year 2 Year 3 Year 4 Year 5
20. •Marketing mediums Twitter
• Television – U.S, Canada, Europe FaceBook
• Radio – Costa Rica, U.S, Canada
• Billboard – Costa Rica, U.S, Canada, Europe Google
• Bus side advertising – Costa Rica, Europe
• Online advertising – U.S
• FaceBook
• Google
• Yahoo
• Twitter
Marketing
21. •Target markets
• Costa Rican locals
• U.S tourists
• Canadian tourists
• European tourists
•SWOT Analysis
• Strengths
• Competitive Pricing
• Potential for great profits
• Weaknesses
• New business
• Initial investments
• Opportunities
• Expansion
• Threats
• Other popular resort areas
• Other new entries in resort business
22. Promotion
Place
Price
•Product
• Unique resort experience
•Price Product
• Competitive pricing
• Customer incentives
• Beat any comparable resort price by 5%
•Place
• Along Caribbean in the city of Puerto Rimon
•Promotion
• 5% new customer discount
• Loyalty program – 5% cash back on future stays
• Transfer customer program – 2 free VIP passes
• Referral program – 10% off referrer entire stay
23. •Construction permit - licensed architect or engineer
•No construction in public zone
• Restricted zone limited to three stories
• Intermediate zone – up to five stories
• Internal zone – up to eight stories
24. •Tourists from certain countries – 90 day stay without visa
•Tourists from other countries – 30 day stay without visa
•All other tourists must obtain visa from Costa Rican Embassy
25. •Questions?
•Please contact for further information no later than
05/07/2011
•Contact Information
• Ryan Wilson – rwilso14@parisoresorts.com
• Cell - (703) 123-4567
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