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Determining and Collecting Premiums                                                             ¶1444




                                                  Fig. 1444
                               COBRA Premium Payment Checklist

 Premium Administration Issue              Employer/ Sponsor        TPA            Comments?
                                            Responsibility?    Responsibility?
   I.     Bill and collect COBRA
          premium payments
          1. Send monthly invoices?
          2. Provide premium
             coupon books?
          3. Allow for online
             premium payment?
   II.    Content of invoice or
          coupon
          1. Premium amount
          2. 2%/50% administrative
             charge
          3. Due date and grace
             period
          4. Address for premium
             payment
          5. Warning of conse-
             quences for late pay-
             ment
          6. Explanation of rules
             on insufficient payment
             (significant vs. insignifi-
             cant underpayment)
   III.   What if qualified ben-
          eficiary wants to add or
          change coverage, add
          or delete dependents
          or make other cover-
          age changes that impact
          the premium payment?
          Whose responsibility is
          it to communicate the
          revised premium?
   IV.    What if the employer
          adds/drops/modifies a
          coverage alternative?
          When does the employer
          have to inform the TPA
          of the change? What are
          the TPA’s responsibilities
          to communicate revised
          premiums?
   V.     Who is responsible
          for notifying TPA of all
          changes in insurer, premi-
          um rates, or other matters
          affecting plan coverage?




© Thompson Publishing Group                      August 2011                     Tab 1400   •   Page 93
¶1444                                                         Determining and Collecting Premiums




                                           Fig. 1444, continued
Premium Administration Issue            Employer/ Sponsor              TPA               Comments?
                                         Responsibility?          Responsibility?
   VI.    What if an insurer passes
          through a premium re-
          bate, refund or other divi-
          dend? Whose responsibil-
          ity is it to pass through
          any savings to qualified
          beneficiaries?
   VII.   Whose responsibility is
          to notify qualified benefi-
          ciaries of late premium
          payments? When is this
          going to be done?
   VIII. What happens if a pre-
         mium payment is not
         sufficient for the full
         premium? How will the
         payment be applied (e.g.,
         apply as much as pos-
         sible to coverage that can
         be paid in full and notify
         of deficiency for other
         coverage?)?
   IX.    Who establishes the pol-
          icy for insufficient funds
          checks or stop payments?
   X.     Who is responsible for
          informing providers of the
          status of qualified ben-
          eficiaries pending their
          payment?
   XI.    How quickly will premium
          payments be forwarded to
          insurer or sent to employ-
          er?
   XII.   Who will maintain records
          of premium payments and
          postmarks?
   XIII. Who will respond to inqui-
         ries concerning premium
         payments?
   XIV. What is the applicable
        grace period?
        1. Standard 30/45-day
        periods under COBRA?
        2. Plan-based grace
        periods (at least as long
        as COBRA)?
   XV.    Are the rules established
          for calculating days (e.g.,
          do Saturdays, Sundays
          and legal holidays count)?




Page 94   •   Tab 1400                         August 2011                          Mandated Health Benefits
Determining and Collecting Premiums                                                               ¶1444




                                          Fig. 1444, continued
 Premium Administration Issue          Employer/ Sponsor              TPA            Comments?
                                        Responsibility?          Responsibility?
   XVI. What policies on “tolling”
        the premium payment
        period will apply (e.g., in
        cases of an incapacitated
        qualified beneficiary)?
   XVII. Who will communicate
         rules to third-party payers
         (e.g., medical providers,
         hospitals, Medicaid agen-
         cies, etc.) who might pay
         COBRA premiums?
   XVIII. Who will establish coordi-
          nation with HCTC admin-
          istration at IRS?
   XIX. What special premium
        arrangements might apply
        (e.g., severance arrange-
        ments)?
   XX.   What compensation ar-
         rangements are made for
         the TPA?
         1. Normal fees
         2. Fees for extra services
         3. Fees upon termination
            of the contract
   XXI. Who is responsible for
        calculating, communicat-
        ing and administering the
        ARRA premium subsidy?




© Thompson Publishing Group                   August 2011                          Tab 1400   •   Page 95

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COBRA premium payment checklist

  • 1. Determining and Collecting Premiums ¶1444 Fig. 1444 COBRA Premium Payment Checklist Premium Administration Issue Employer/ Sponsor TPA Comments? Responsibility? Responsibility? I. Bill and collect COBRA premium payments 1. Send monthly invoices? 2. Provide premium coupon books? 3. Allow for online premium payment? II. Content of invoice or coupon 1. Premium amount 2. 2%/50% administrative charge 3. Due date and grace period 4. Address for premium payment 5. Warning of conse- quences for late pay- ment 6. Explanation of rules on insufficient payment (significant vs. insignifi- cant underpayment) III. What if qualified ben- eficiary wants to add or change coverage, add or delete dependents or make other cover- age changes that impact the premium payment? Whose responsibility is it to communicate the revised premium? IV. What if the employer adds/drops/modifies a coverage alternative? When does the employer have to inform the TPA of the change? What are the TPA’s responsibilities to communicate revised premiums? V. Who is responsible for notifying TPA of all changes in insurer, premi- um rates, or other matters affecting plan coverage? © Thompson Publishing Group August 2011 Tab 1400 • Page 93
  • 2. ¶1444 Determining and Collecting Premiums Fig. 1444, continued Premium Administration Issue Employer/ Sponsor TPA Comments? Responsibility? Responsibility? VI. What if an insurer passes through a premium re- bate, refund or other divi- dend? Whose responsibil- ity is it to pass through any savings to qualified beneficiaries? VII. Whose responsibility is to notify qualified benefi- ciaries of late premium payments? When is this going to be done? VIII. What happens if a pre- mium payment is not sufficient for the full premium? How will the payment be applied (e.g., apply as much as pos- sible to coverage that can be paid in full and notify of deficiency for other coverage?)? IX. Who establishes the pol- icy for insufficient funds checks or stop payments? X. Who is responsible for informing providers of the status of qualified ben- eficiaries pending their payment? XI. How quickly will premium payments be forwarded to insurer or sent to employ- er? XII. Who will maintain records of premium payments and postmarks? XIII. Who will respond to inqui- ries concerning premium payments? XIV. What is the applicable grace period? 1. Standard 30/45-day periods under COBRA? 2. Plan-based grace periods (at least as long as COBRA)? XV. Are the rules established for calculating days (e.g., do Saturdays, Sundays and legal holidays count)? Page 94 • Tab 1400 August 2011 Mandated Health Benefits
  • 3. Determining and Collecting Premiums ¶1444 Fig. 1444, continued Premium Administration Issue Employer/ Sponsor TPA Comments? Responsibility? Responsibility? XVI. What policies on “tolling” the premium payment period will apply (e.g., in cases of an incapacitated qualified beneficiary)? XVII. Who will communicate rules to third-party payers (e.g., medical providers, hospitals, Medicaid agen- cies, etc.) who might pay COBRA premiums? XVIII. Who will establish coordi- nation with HCTC admin- istration at IRS? XIX. What special premium arrangements might apply (e.g., severance arrange- ments)? XX. What compensation ar- rangements are made for the TPA? 1. Normal fees 2. Fees for extra services 3. Fees upon termination of the contract XXI. Who is responsible for calculating, communicat- ing and administering the ARRA premium subsidy? © Thompson Publishing Group August 2011 Tab 1400 • Page 95